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Reviews of Radisson Hotel Agra

5 out of 5
Radisson Hotel Agra
C-1, C-2, Taj Nagari Phase 1, Fatehabad Road, Agra, Uttar Pradesh

Reviews

8.0

Very good

Rating 10 - Excellent. 91 out of 220 reviews" "
Rating 8 - Good. 73 out of 220 reviews" "
Rating 6 - Okay. 32 out of 220 reviews" "
Rating 4 - Poor. 11 out of 220 reviews" "
Rating 2 - Terrible. 13 out of 220 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this property really punched above its weight. We stayed in one of the 5th floor rooms with a Taj view, which really was worth the money and the room was good. Really appreciated how helpful the staff were in setting up tours and arranging and onward transfer ( at a sensible price - not a given from what I saw at other hotels we stayed in ). My only reason for not giving 5 stars is on our first night, there was a wedding anniversary on until midnight and the music was really disruptive and so loud, even with ear plugs, it was really hard to sleep- hopefully we just got unlucky but the hotel I think should notify in advance if they’re putting an event like this in because given their layout, it will be invasive ). Food at the hotel was ok but below average compared to other places we stayed.

10/10 Excellent

Manik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 1 night in Mar 2024

2/10 Terrible

Bhuti

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dilipsingh on 10 Mar 2024
Dear Mr. Bhuti,I tried reaching you over the phone, and I request you to kindly connect with me so that I can seek micro details of your valuable feedback. Your constructive feedback is extremely valuable to us as we strive to improve on a continual basis to ensure that Radisson Standards only continue to improve.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front office Manager

10/10 Excellent

Yugansh

Stayed 1 night in Feb 2024

10/10 Excellent

Shivangi

Stayed 1 night in Feb 2024

10/10 Excellent

Anitha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was disappointing. Although there were numerous items they were not appetizing. The hotel had no newspapers.
Stayed 2 nights in Feb 2024
Response from Dilipsingh on 9 Feb 2024
Dear Ms. Anitha,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

8/10 Good

Bernardina

Liked: Cleanliness, staff & service, property conditions & facilities
Las atenciones del personal fueron excelentes , pero necesitan mejorar las instalaciones y el menú. Encuentro extraño que el mismo hotel en Delhi sea tan diferente a este. El de Delhi es mucho mejor en todos los sentidos
Stayed 1 night in Jan 2024
Response from Dilipsingh on 30 Jan 2024
Dear Mr. Bernardina,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

8/10 Good

Atul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for 2 nights. The Hotel is in a good location Rooms are nice and good sizes. Staff are very friendly and accommodating. Not far from Taj Mahal. You can clearly see the Taj from the rooftop. Would definitely recommend.
Stayed 1 night in Jan 2024
Response from Dilipsingh on 9 Feb 2024
Dear Mr. Atul,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

8/10 Good

Tarun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff service was not reliable. Sometimes, we had to call multiple times.
Stayed 1 night in Jan 2024
Response from Dilipsingh on 28 Jan 2024
Dear Mr. Tarun,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

2/10 Terrible

Rabia

Stayed 1 night in Jan 2024
Response from Dilipsingh on 15 Jan 2024
Dear Mr. Rabia,I tried reaching you over the phone and left a message. I request you to kindly connect with me so that I can seek micro details of your valuable feedback.We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dilipsingh on 1 Jan 2024
Dear Mr. Rahul,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

Adeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dilipsingh on 1 Jan 2024
Dear Mr. Adeep,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

6/10 Okay

travis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Try a different hotel
The bed was hard as a rock. We stayed on the 5th floor and had a huge crack in our shower. Or appliances did not work the replacement did not work. When a review on Google by us was written they contacted me to tell us how we were wrong. Id definitely look else where
Stayed 1 night in Dec 2023
Response from Dilipsingh on 29 Dec 2023
Dear Mr.Travis,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

8/10 Good

Kalpesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cold and heater did not work. The blanket was light. We couldn't rest well.
Stayed 1 night in Dec 2023
Response from Dilipsingh on 29 Dec 2023
Dear Mr. Kalpesh,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

10/10 Excellent

Sourav

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dilipsingh on 16 Dec 2023
Dear Mr. Sourav,Many thanks for staying at Radisson Agra and giving a positive rating of the hotel on this portal.We forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay near Taj Mahal
Great place to stay in Agra. The breakfast buffet is amazing. Great service. Enjoy evening tea on the Terrace with view of Taj Mahal. Thank you. 🙏
Stayed 2 nights in Dec 2023
Response from Dilipsingh on 16 Dec 2023
Dear Mr. Sofia,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

6/10 Okay

Animesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The prperty is showing its age...lack of appropriate maintenance (plumbing needs revamp, the universal wall sockets are a joke...they only work with type I or Indian adaptors although both US, and type G should apparently work but dont, carpets are frayed and not sufficiently clean). The food is good, and so are the attendants. Bed linens were clean and well maintained.
Stayed 2 nights in Dec 2023
Response from Dilipsingh on 16 Dec 2023
Dear Mr. Animesh,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback about maintenance and cleaning has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

6/10 Okay

Philippe

Stayed 1 night in Nov 2023
Response from Dilipsingh on 18 Dec 2023
Dear Mr. Philippe,Greetings of the day.I tried reaching you over the phone. I request you to kindly connect with me so that I can seek micro details of your valuable feedback. We look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

8/10 Good

Avinash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel with a good Taj view. Good for the price. Restaurants are just okay.
Stayed 1 night in Nov 2023
Response from Dilipsingh on 20 Nov 2023
Dear Mr. Avinash,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time. Your valuable feedback about the restaurant has been well noted for immediate corrective action to ensure that our service standards only continue to improve.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

Jessica, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Nov 2023
Response from Dilipsingh on 20 Nov 2023
Dear Mr. Jessica,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed at this hotel, check in was quick rooms was wonderful and spacious and clean, definitely worth the money. Staff was helpful and polite, pool was amazing Would definitely be staying here again if i came back to agra.
Stayed 1 night in Oct 2023
Response from Dilipsingh on 1 Nov 2023
Dear Mr. Katrina,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

RAJIV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay
Excellent stay. The rooms had a very good view of the Taj. The breakfast was very good too. Staff is friendly and courteous
Stayed 1 night in Oct 2023
Response from Dilipsingh on 1 Nov 2023
Dear Mr. Rajiv,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

Orhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Radisson again after long years. Very large room with Taj Mahal view and at good location of the city. There are several restaurants around plus street food points. Taj Mahal and Fort Agra fort just several minutes away with rickshaw.
Stayed 2 nights in Oct 2023
Response from Dilipsingh on 29 Oct 2023
Dear Mr. Orhan,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good for one night
The property on arrival looked tired. The room was spacious & clean. Room cleaning staff & in room dining staff very good. Some reception and roof bar staff were very serious and not that friendly.
Stayed 1 night in Oct 2023
Response from Dilipsingh on 29 Oct 2023
Dear Sir/Ma'am,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback about the check-in experience has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

8/10 Good

rammaurthy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay for visiting Taj Mahal
We stayed for a night to go for sunrise at Taj Mahal. Courteous staff and had dinner at the restaurant. Not good choices, but it’s ok. Breakfast was good
Stayed 1 night in Oct 2023
Response from Dilipsingh on 29 Oct 2023
Dear Mr. Rammaurthy,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

Chaitanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms, great service, and amazing Taj view rooms.
Stayed 1 night in Oct 2023
Response from Dilipsingh on 11 Oct 2023
Dear Mr.Singh,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

Maria

Stayed 1 night in Sep 2023
Response from Dilipsingh on 26 Sept 2023
Dear Ms. Maria,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

8/10 Good

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for 3 nights
Had a great stay for 3 night at this property, food is good and service is excellent. Breakfast buffet can have some more deserts. Spread is good.
Stayed 3 nights in Sep 2023
Response from Anil Binwal on 20 Sept 2023
Dear Mr.Vijay,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsAnil BinwalDuty Manager

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like transportation
Stayed 2 nights in Sep 2023
Response from Dilipsingh on 7 Sept 2023
Dear Mr. Karthik,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

6/10 Okay

Dipesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were disappointed in the room quality at the Radisson at Agra. The beds (we were a family of 3) were very small (and not at all of a quality we would expect from a Radisson brand. The rooms and bathroom were okay, but more like a Days Inn in North America. Also, didn’t like the fact that there was a surcharge to see the roof and the outrageous price for canned sodas at the pub downstairs.
Response from Dilipsingh on 27 Aug 2023
Dear Mr. Dipesh,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

6/10 Okay

Jamie

Liked: Cleanliness
The hotel isn’t in a great area but the security made me feel safe. I also don’t think there are many “great areas” in Agra so I’m sure it’s similar anywhere close by. The staff was good at arranging transport but instead of letting my pay for trips taken during checkout, I was bombarded after breakfast to pay right then.
Stayed 1 night in Aug 2023
Response from Dilipsingh on 27 Aug 2023
Dear Mr. Jamie,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

6/10 Okay

Anil

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Reception area looks good
Stayed 1 night in Aug 2023
Response from Dilipsingh on 27 Aug 2023
Dear Mr. Anil,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

8/10 Good

Michael

Stayed 2 nights in Jul 2023
Response from Dilipsingh on 27 Aug 2023
Dear Michael,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front office Manager

8/10 Good

Amit

Stayed 1 night in Jun 2023
Response from Dilipsingh on 5 Jul 2023
Dear Mr. Amit,Many thanks for giving us an opportunity to serve you and reviewing the hotel on this portal.We have noted your valuable feedback for review.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst Front Office Manager

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Dilipsingh on 21 Jun 2023
Dear Mr. Girish,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

SUHAIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Dilipsingh on 9 Jun 2023
Dear Mr. Suhail,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

6/10 Okay

Arun Kumar

Travelled with family
Decent property. Nice rooms . Taj view room do. It have a great view of Taj so not worth to book them . View from rooftop is better. Can have more dining options
Response from Dilipsingh on 28 May 2023
Dear Mr. Kumar,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback about Dining options has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team and I, look forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

10/10 Excellent

Mark

Stayed 1 night in May 2023
Response from Dilipsingh on 21 Jun 2023
Dear Mr. Mark,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

10/10 Excellent

André Michael, Bridgetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Dilipsingh on 17 May 2023
Dear Guest,Many thanks for staying at Radisson Agra and reviewing the hotel on this portal.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front office Manager

10/10 Excellent

Amit

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2023
Response from Dilipsingh on 17 May 2023
Dear Mr. Amit,Many thanks for staying at Radisson Agra and reviewing the hotel on this portal.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front office Manager

2/10 Terrible

Jagdip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT stay at Radisson Agra
Do not stay at Radisson Agra. It is NOT a 5 star hotel. It is a 3 star hotel equal to a non-brand hotel. The hotel is out-dated. Minus for the ground floor every other floor smells like cigaratte smoke. The hotel allows smoking guest on 2nd floor. India gets hot and heat travels upward. If you have Asthma or any other health problem PLEASE .... PLEASE do not stay at this hotel. Not all Radissons are equal. This one killed it. The hotel is NOT in the best district. Loud noise and the hotels uses top swimming area tor wedding reception interferring with guest wishing to go swimming. Please stay away.
Stayed 1 night in Apr 2023
Response from Dilipsingh on 17 May 2023
Dear Mr. Jagdip,Please accept my most sincere apologies for the inconvenience faced at the hotel.I have no excuses to offer for the issues that you have highlighted and I hope that you would accept my heartfelt apologies.Your constructive feedback is extremely valuable to us as we strive to improve on a continual basis to ensure that Radisson Standards only continue to improve.I request you kindly treat this experience in isolation as an aberration and hope that you will not let it impair your impression of the hotel. We request you to give us another opportunity to serve you and delight you.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

6/10 Okay

Kathryn

Travelled with family
Liked: Staff & service
A little run down.
The Radisson agra, was totally fine, but not as nice as some of the other Radissons in India. It was a little run down and rough around the edges. The pool in particular was disappointing, there is not enough seating, no towels, the water was foggy, and the whole rooftop was a little dirty feeling. The breakfast was definitely a highlight.
Stayed 1 night in Apr 2023
Response from Dilipsingh on 17 May 2023
Dear Mr. Kathryn,We thank you for reviewing Radisson Agra on this portalPlease accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback about pool areas and rooftop has been well noted for immediate corrective action to ensure that our service standards only continue to improve.Thank you for giving us an opportunity to serve you.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsingh,Asst. Front Office Manager

10/10 Excellent

Tarun

Stayed 2 nights in Apr 2023
Response from Dilipsingh on 17 May 2023
Dear Mr. Tarun,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front office Manager

2/10 Terrible

Gurbani

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were down graded from business rooms thay we booked. As communication lack witg expedia and hotel our stay was cancelled completely by Radison and when we reached after long day travel staff said they've cancelled our rooms andvno more rooms available for us to stay It took us nearly two hours to convey the staff we got all proof of our stay. I totally found lack of customer service from Radison. If I didn't force hard I guess Radison would not have let us stay.
Stayed 1 night in Apr 2023
Response from Dilipsingh on 17 May 2023
Dear Ms. Gurbani,Please accept my sincere apologies for the inconvenience faced at the hotel.I request you kindly treat this check-in experience in isolation as an aberration and hope that you will not let it impair your impression of the hotel. Thank you for giving us an opportunity to serve you.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

8/10 Good

Rayman

Stayed 1 night in Apr 2023
Response from Dilipsingh on 17 May 2023
Dear Mr. Rayman,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

8/10 Good

Sharon

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2023
Response from Dilipsingh on 17 May 2023
Dear Mr. Sharon,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Dilipsingh on 17 May 2023
Dear Anonymous,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal.The team looks forward to welcoming you back to Radisson Agra.Kind RegardsDilipsinghAsst. Front Office Manager

4/10 Poor

Dortch

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel is way overpriced for what you actually receive. Some of the staff were extremely helpful. But the restaurant staff in the sky bar and pub were terrible. Also many things on the menu are falsely advertised or not available at all. And watch out for all the hidden fees. They will tell you they are giving you a discount and then add a lot of taxes and extra charges. And when asked about it, the staff simply said that it is their policy.
Stayed 3 nights in Mar 2023
Response from Dilipsingh on 30 Mar 2023
Dear Mr. Dortch,We thank you for reviewing Radisson Agra on this portal Please accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve. Thank you for giving us an opportunity to serve you. The team and I, look forward to welcoming you back to Radisson Agra. Kind Regards Dilipsingh, Assistant Front Office Manager

10/10 Excellent

Anoop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay
Wonderful stay. Both rooms were excellent, but one of them might have been smoked in, though eventually the smell went away. Also, the rooftop restaurant had a private function which was very noisy till around 10. Other than that, the staff were exceptionally helpful, the breakfast was great, and the rooms and bathrooms were very well designed.
Stayed 1 night in Mar 2023
Response from Dilipsingh on 30 Mar 2023
Dear Ms. Anoop,Many thanks for staying at Radisson Agra and endorsing the hotel on this portal. Your kind words of appreciation will certainly encourage team Radisson Agra to continue to walk that extra mile which we believe is much required to deliver memorable moments to all our guests every day, everywhere, every time. The team and I, look forward to welcoming you back to Radisson Agra. Kind Regards,DilipsinghAssistant Front Office Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Realistic expectations
It’s an “okay” hotel. Nothing fancy. Decent sized and clean rooms. But corridors have dirty carpets and stairs are unclean. The elevator is so slow and you need to wait several minutes to get into one. The room key fobs are outdated and won’t work sometimes and you have to take few trips to the lobby to fix it. We got upgraded to “Taj view” rooms. But the view from the room in the morning is of people pooping in public in the adjacent open land, rather than the spectacular “ Taj view”as advertised. Staff are friendly and helpful. They are trying to provide the best service they can in this run down property. Breakfast was great but a little expensive. The view of a guy walking around with a “bug killer racket” in the breakfast area is a site you won’t see in many places.
Stayed 1 night in Mar 2023
Response from Dilipsingh on 30 Mar 2023
Dear Mr. Sir/Ma'am,We thank you for reviewing Radisson Agra on this portal Please accept my apologies for the inconvenience faced during your stay with us. Your valuable feedback has been well noted for immediate corrective action to ensure that our service standards only continue to improve. Thank you for giving us an opportunity to serve you. The team and I, look forward to welcoming you back to Radisson Agra. Kind Regards Dilipsingh, Assistant Front Office Manager