Front of property

Reviews of Optimum Sheela Inn @ Taj

3 out of 5
Optimum Sheela Inn @ Taj
Opposite Jalma (Near Shilpgram Parking), Eastern Gate Taj Mahal, Agra

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 128 reviews" "
Rating 8 - Good. 77 out of 128 reviews" "
Rating 6 - Okay. 11 out of 128 reviews" "
Rating 4 - Poor. 6 out of 128 reviews" "
Rating 2 - Terrible. 7 out of 128 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

SANDEEP THAKUR

it was quite good😊
Stayed 1 night in Sep 2018
Response from Optimum Sheela Inn on 19 Sept 2018
Dear Guest, Thank you for a wonderful review. We are glad to know that you and your family had a pleasant and comfortable stay at our hotel. It is heartening to know that the attention our team from gave you helped make your stay more relaxed, comfortable and memorable. This is what we aspire to achieve with all our guests. We hope to see you soon! Warm regards Optimum Sheela Inn

4/10 Poor

Kishore, DELHI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worse experience, Hotel booked through Expedia
First of all you are misleading about the hotel quality. The Hotel condition is horrible. Ice comes out of the Air conditioner. Not a single piece of furniture available in the room except the bed; no wardrobe, No chair. Even they are not providing drinking water in the room. R.O water is given after several reminder. Hotel stuffs are useless. They don't know how to talk to the guest. I had the worse experience staying in this hotel. I am curious how the Expedia is recommending this hotel. Totally cheating. I advise all not to book this hotel at any cost. I also request Expedia to visit the hotel to check the minimum facilities available with the hotel before shortlisting it on the website. Kishore Deka NCR, DELHI
Stayed 2 nights in Sep 2017
Response from Optimum Sheela Inn on 3 Apr 2018
Dear Guest, Thank you so much for taking the time review us. We are deeply concerned to read the shortcomings highlighted by you. Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards. We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel. We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stay with us is enjoyable. Thank you, Optimum Sheela Inn

6/10 Okay

Rejaul

Liked: Cleanliness, staff & service
Staying at Optimum Sheela Inn @ Taj
Standard hotel room , rated by *2. Budget hotel so, you can stay there because this hotel is very near to Taj mahal, Agra, India.
Response from Optimum Sheela Inn on 1 Mar 2018
Dear Guest, Thank you for choosing to stay and for sharing your appreciation with us. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence. Kind Regards, Optimum Sheela Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pocket friendly
The restaurant at the hotel has the most delicious breakfast parathas we ate in India. Rooms are good. Location is close to the Taj Mahal and the Agra Fort. Very friendly and helpful staff.
Stayed 1 night in Dec 2017
Response from Optimum Sheela Inn on 20 Dec 2017
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Regards, Optimum Sheela Inn

10/10 Excellent

agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
My family stayed for 1 night here and 1st time in Agra. Easy reaches from railway station. Very convenient to city centre and we found a great restaurant with delicious Indian food. Highly recommend.
Stayed 1 night in Dec 2017
Response from Hotel Management on 20 Dec 2017
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Regards, Optimum Sheela Inn

8/10 Good

Kathrine, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place to stay
Room we stayed in looked nice and fresh. However, there were some stains on the quilt cover. But we called the housekeeping staff and they changed it quickly. The receptionist seemed very happy to help us, spoke very politely and was friendly. Other than that, the location was good, close to the Taj Mahal.
Stayed 1 night in Oct 2017
Response from Optimum Sheela Inn on 24 Oct 2017
Dear Guest, Greetings of the day!!! We thank you for choosing to stay at our hotel and appreciate sharing feedback about your visit. We are glad to note that you enjoyed the facilities and the service levels at the hotel and have carried back fond memories of your stay at our property. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging which will always be our greatest reward. It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Best Regards, Optimum Sheela Inn

8/10 Good

Diah, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for sightseeing
Totally happy with the location of hotel being just a stone's throw away from the Taj mahal, and a short walk from Agra Fort. Service was excellent and the staff was helpful. The size of the room was good, very good free wifi available everywhere in the hotel.
Stayed 1 night in Oct 2017
Response from Optimum Sheela Inn on 23 Oct 2017
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Optimum Sheela Inn

8/10 Good

Ravinder, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again !!
Clean room with a modern look and not too small. Convenient location to all sites. The food was good, not too large of a selection but adequate. Helpful staff. Luggage storage available. I will stay again in this hotel.
Stayed 1 night in Oct 2017
Response from Hotel Sheela Inn on 13 Oct 2017
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Hotel Sheela Inn

8/10 Good

LIM, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value & quality hotel
Quality rooms. Beds were comfortable and we had a good sleep. Bathroom and its amenities were nice. The towels, shampoo, soaps and conditioner were of a great quality. Very good location; close to everything. I would definitely book this hotel again without hesitation
Stayed 1 night in Oct 2017
Response from Optimum Sheela Inn on 9 Oct 2017
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Optimum Sheela Inn

8/10 Good

Jorge, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair facilities, knowledgeable staff
Basic breakfast and the water pressure in the shower was a bit low, but acceptable. The location is great right in the heart of the city, and close to all sites. Extremely professional and knowledgeable staff in the reception area. Thanks for all the advice and help.
Stayed 1 night in Oct 2017
Response from Optimum Sheela Inn on 9 Oct 2017
Dear Guest, Thank you for sharing your experience with us which highlights the aspects of our hospitality that made your stay a memorable one. We are pleased to have been your choice of the hotel whilst your visit to the city. It is very heart-warming to read all your positive and encouraging comments and it is a great honor for us to share them with the team. We are happy to receive an acknowledgment of our hospitality on this forum and to know that the service from our dedicated team members made a difference in your stay experience. Warm regards, Optimum Sheela Inn

8/10 Good

Barry, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, good value
Hotel very clean, staff were nice. Good location. Close to all attractions within easy connectivity. This is my second stay at this hotel, and the hotel staff clearly remembered my name and my needs. We ate dinner in our own room, it was excellent, and they made the same as we loved to eat.
Stayed 1 night in Sep 2017
Response from Optimum Sheela Inn on 5 Oct 2017
Dear Guest, Thank you for sharing your experience with us which highlights the aspects of our hospitality that made your stay a memorable one. We are pleased to have been your choice of the hotel whilst your visit to the city. It is very heart-warming to read all your positive and encouraging comments and it is a great honor for me to share them with the team. We are happy to receive an acknowledgment of our hospitality on this forum and to know that the service from our dedicated team members made a difference in your stay experience. Warm regards, Optimum Sheela Inn

6/10 Okay

SIN YAN

View of Taj Mahal from the Hotel Rooftop
Room condition 5/10. Location 10/10. If you are a backpacker, the Taj Mahal booking office is just 100m away. After that there is a shuttle bus that takes you to the East Gate. This guesthouse is quite old and needs a makeover, but everyone who goes to Agra will not stay in the room. The only time they get back into the room is to sleep. The Taj Mahal view from the rooftop is nice.
Stayed 2 nights in Sep 2017
Response from Hotel Management on 5 Oct 2017
Dear Guest, We are delighted to receive positive feedback for your stay with us. Your kind words will not only motivate but inspire the entire team to continue striving in our endeavor to improve our standards. However, we have shared your concerns too with the team to take precautions for future. Appreciate your encouraging words and we look forward to welcoming you back soon! Warm regards, Optimum Sheela Inn

10/10 Excellent

Zarko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and good price
Perfect location, very central and gives good walking access to many popular destinations such as the Taj Mahal, Agra Fort and so on. Check in was quick and the room was comfortable with very nice beds. Staff were extremely helpful and friendly, they could not do enough for us. This is one of the best hotels in Agra at this price. I would stay here again, due to its location and quality for the price.
Stayed 1 night in Sep 2017
Response from Hotel Management on 5 Oct 2017
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our Hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Optimum Sheela Inn

10/10 Excellent

Barry, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Excellent for visiting all the attractions of the city of Agra and is located near the taj mahal. The room was very spacious and very quiet. Air conditioning and shower worked perfectly and WIFI works very well even on the upper floors. The hotel staff was very friendly, and also booked a taxi for us at a very cheap price.
Stayed 1 night in Sep 2017
Response from Optimum Sheela Inn on 3 Oct 2017
Dear Guest, Thank you for taking the time out to put up a review. We are pleased to know that you had a comfortable and enjoyable stay with us. It is indeed a pleasure to witness your appreciation for our hotel and housekeeping standards. It has been our constant endeavor as a team to provide the best of the hotel to all our guests. While we thank you once again for appreciating our hotel as a whole. We look forward to getting your continued support and patronage in future to come. Thank you, Best Regards, Optimum Sheela Inn

2/10 Terrible

ten, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice stay
The hotel was not very clean, the bedding was dirty & when we asked for a replacement the replacement was still dirty. The staff was not very helpful. The bathrooms were filthy & the taps were old and not working. Even though it's a cheap hotel they could do a basic clean to make the stay better!
Stayed 1 night in Jul 2017
Response from Optimum Sheela Inn on 28 Jul 2017
Dear Guest, Thank you so much for taking the time review us. We are deeply concerned to read the short comings highlighted by you. Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards. We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel. We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stays with us are enjoyable. Once again, We are sorry that you were disappointed on this occasion and we do hope you will return to our hotel. Thank you, Optimum Sheela Inn

8/10 Good

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and comfortable hotel
Hotel was simple than it looks in the photos, but the rooms were fine. Ideally situated near the Taj Mahal and some small restaurants. The staff were very helpful with arranging our trip around the city. Overall, the stay was pleasant and there were no downsides.
Stayed 1 night in Jul 2017
Response from Hotel Management on 28 Jul 2017
Dear Guest, Thank you so much for taking the time and writing your wonderful review. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay. We hope you will continue to patronize us and also recommend us to your friends, family and company. We look forward to welcoming you back soon. Yours sincerely, Optimum Sheela Inn

8/10 Good

Grazyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second wonderful stay
It was our second visit to this hotel. We stayed this time for only one night but enjoyed our stay. The staff, again was wonderful and very helpful. The location as usual - great! The cleanliness of the hotel is excellent and the value for money was unbeatable.
Stayed 1 night in Jul 2017
Response from Hotel Management on 21 Jul 2017
Dear Guest, Thank you so much for taking the time and writing your wonderful review. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay. We hope you will continue to patronize us and also recommend us to your friends, family and company. We look forward to welcoming you back soon. Yours sincerely, Optimum Sheela Inn

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sigh. The staff
It's conveniently located next to the East gate ticket office. Price is good. I kept hearing a grinding noise from construction next door which might explain my cheap room rate. They were nice enough to allow me.to keep my bags there for the day. Biggest problem is the staff. Friendly but their unconcerned lack of urgency absolutely ruins this place. Checking in was the most painful experience. I would answer their questions and they would ask again after I answered them.because they were too busy socializing with the other 3 staff members gawking around reception. I asked for the wifi to be fixed and was jist told to, "come down to the lobby." Finally, after 2 hours in the lobby on wifi I asked again for them to actually FIX the wifi. Which they did, 1 hour later. So 5 hours total to fix wifi that they could have fixed upon my original request in 20 minutes.
Stayed 1 night in Jul 2017
Response from Hotel Management on 24 Jul 2017
Dear Guest, Thank you so much for taking the time review us. We are deeply concerned to read the short comings highlighted by you. Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards. We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel. We hope you will give us another opportunity to welcome you back to our hotel. We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stays with us are enjoyable. Once again, We are sorry that you were disappointed on this occasion and we do hope you will return to our hotel. Thank you, Optimum Sheela Inn

8/10 Good

Anarul, India

Liked: Cleanliness, room comfort
Nice hotel near Taj Mahal ..
I was there for 11 days with Family..The view of Taj Mahal from the hotel was awesome. .and the food was Excellent. .
Stayed 6 nights in Jul 2017
Response from Optimum Sheela Inn on 18 Jul 2017
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Warm regards, Optimum Sheela Inn

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short Agra trip
Best hotel in Agra for its price and location. The service we received from the hotel staff was warm and friendly. Room was fantastic, clean, the bed was very comfortable and the wifi speed was brilliant. I like the Taj view from the terrace early in the morning, very nice.
Stayed 1 night in Jul 2017
Response from Optimum Sheela Inn on 18 Jul 2017
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Warm regards, Optimum Sheela Inn

10/10 Excellent

Walther, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless stay
Amazing hotel in so many ways. Great value for money and exceptional services. Room clean and has more than enough space. The staff went out of their way to please us. We would certainly return.
Response from Optimum Sheela Inn on 26 Jul 2017
Dear Guest, Thank you so much for taking the time and writing your wonderful review. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay. We hope you will continue to patronize us and also recommend us to your friends, family and company. We look forward to welcoming you back soon. Yours sincerely, optimum Sheela Inn

8/10 Good

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel at a very good price
Best hotel at a very good price and it has nice clean rooms and excellent staff. The staff goes out of there way to make sure you received a wonderful service and always ready to help you with just about anything you need. Taj Mahal is about a 10 minute walk away and there are some local shops nearby.

8/10 Good

Lalti, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good gem
A good gem for all the historical sites and is reasonably priced. The staff were all young, impeccably dressed and polite. The room was pretty, the bed was huge and very comfortable to sleep after a full day excursion of the city.

10/10 Excellent

Stanley, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money
Reception staff and housekeeping were wonderfully friendly and helpful. Everything in the room was new, clean and modern. Wonderful location 5 mins drive from all attractions, and the view of the Taj from the terrace was nice.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very highly recommended
Perfect hotel to feel like your own home simply by staying there. The attention to detail was pleasant, the staff were professional and friendly, and the beds were very comfortable. Breakfast bit expensive but well worth it. Very highly recommended..

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, good location, very clean
Absolutely perfect location. Within 10-15 minutes you can reach all the attractions of the city. Many tuk-tuks available from outside the hotel. The room was very neat and clean. Hotel staff was very helpful. They organized our breakfast and dinner at the next property (Tara Palace), the food was very good with a wide variety of choices and the service was prompt and friendly.

8/10 Good

Hans, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further
If you are interested in an affordable hotel that is close to taj mahal, look no further, this hotel is perfect for you without a doubt. Our room was comfortable and well appointed, although a bit small. The staff were friendly and attentive and the breakfast was excellent.

8/10 Good

Marco, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located small budget hotel
Perfectly located for city sightseeing and walking around. Everything about the hotel was good, it might be a small budget hotel but I think it is far better than than other expensive property. Service was very friendly, flawless, and the staff were really good.

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in a good hotel
The customer service was wonderful and they were really friendly and helpful. Our room was very nice and immaculate and the location is perfect. I highly recommend this hotel to other travelers.

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families
Super friendly staff, always willing to help. Very clean comfortable rooms, decent food and excellent service. I stayed here with my family and we felt truly at home. The location is excellent, not so far from the attractions of the city.

10/10 Excellent

Jacqueline, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant experience
Hotel room felt like home. The room comfort, cleanliness and amenities were all good. The staff was friendly and always went out of their way to help or assist you. The location is great. You can reach most of the interesting places on foot.

8/10 Good

Tseng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable and special hotel
The hotel room was completely matched up to the website photos, a little small but nice, clean and comfortable. The staff was very kind, helpful and friendly; they patiently explain everything we needed to know about the city and the nearby attractions.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading Reviews, Do Not Stay Here
The hotel is in extremely poor condition and I would highly recommend not staying here. There are many other options just up the street that have to be a better choice. There was a pile of loose bricks in the stairway leading to my room, the walls in my room had suffered repeated water damage and were not repaired (the sheet rock was just plastered over and unpainted), the sink leaked constantly, the electricity to my room was controlled by a switch outside my door in the public hallway, and the room was overall unclean and in poor condition. I booked 2 nights and left after 1. I can only assume that the 4 and 5 star reviews are fake because this is in no way a "3-star" hotel and neither the rooms or the staff were the quality of a 3-star, or even 2-star, hotel.

10/10 Excellent

Canniah, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction guaranteed
For us, the location was great, very close to the Taj Mahal. Fantastic room and very comfortable. All staff very helpful. Overall, it was a very pleasant stay and we enjoyed a lot and would stay there again.

6/10 Okay

ian

Liked: Staff & service
Disliked: Property conditions & facilities
Ok for the money paid.
Friendly staff. Breakfast reasonable choice. Room clean but ensuite had leaking taps and was in need of some maintenance. Wi-fi available.

8/10 Good

Leonhart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff and a convenient location
Room facilities were reasonable and everything was well placed. The staff were all pleasant and the location was very good, and convenient to all the interesting places in town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

shantanu, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic hotel, no hot water, no wifi,
bad experience as hotel was worst.

6/10 Okay

Barbara, Ukraine

Liked: Cleanliness
Best staff, handy location
Location was very handy for sightseeing and there are few restaurants close by for snacks and dining. Staff was the best, they were always very friendly and helpful.

8/10 Good

Sambha

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Yardley, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel
Very friendly hotel we have stayed in. The staff went out of their way to help with everything from the city tours, restaurant recommendations, things to do, etc. The location of the hotel is great, it is in the middle of the city and only a 5-10 minute walk from all the well known places.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
You get What you pay. I Would't recommend it.

8/10 Good

Dr Chidanand, Dharwad, Karnataka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, Fits into budget with quality
Liked the hotel nice management, good staff, clean budget hotel

10/10 Excellent

Jason, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly friendly hotel
Hotel is incredibly friendly with a great atmosphere. I highly recommend it to all my friends. The location of the hotel was absolutely convenient to all major sites. Staff was very nice and attentive to my needs. Thank you and I will be back.

2/10 Terrible

shelby, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible -highly recommend you do not stay
This hotel does not meet even the most limited of cleanness standards. The tap in the bathroom is so corroded, the water runs on the sink rim and splashes on the floor. However this is the start of the problem because any water that lands in the sink runs down a 2 ft tube and splashes on the floor. the bathroom is dirtier than most garages, we had to clean the toilet with hand sanitizer before we could use. The floor is filthy, the bedding is dirty, the towels had a huge knot of hair that did not belong to us. I strongly suggest that Expedia remove this listing from their site. Not sure who other reviewers were but in 7 months in Asia, this is by far the worst hotel we have ever booked in Asia or anywhere.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all an excellent hotel for the area
I booked a smaller room, as it was only for one night and the room size was good (not too big but not too small). I loved the location of the hotel because this hotel is so close to the eastern gate of the Taj Mahal. The staff was good and helpful, and the welcome was great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Good clean room. Convient to get to the Taj

8/10 Good

Xiste, Singapore

Liked: Staff & service, property conditions & facilities
Location and staff fabulous
The staff were fabulous, friendly and helpful, and the location was the same as we expected (close to all sites). I enjoyed my short stay here. Would loved to have stayed for longer, but will definitely return soon.

8/10 Good

Tamar, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all a superb stay
Superbly comfortable bed and a very nice room. Good location, close proximity to the taj mahal. The staff was excellent and do their best to satisfy every request with a smile and quick solution.

2/10 Terrible

Sam, Mumbai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to Taj but away from main street
Had to change rooms 2 times for lack of working amenities. No hot water, tap water was very hard/salty, a/c not working, heater costs extra, TV remote not working, service changes changed every time room service was requested, paint falling off walls, faucets were leaky and chrome had worn off .. basically very dated and lots of issues. No elevator. Would not recommend anyone use this hotel.