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Reviews of Hotel Seven Hills Tower

3 out of 5
Hotel Seven Hills Tower
Jasoriya Enclave, Fatehabad Road, Opp. Dr. Rai Public School, Agra, Uttar Pradesh

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 77 reviews" "
Rating 8 - Good. 26 out of 77 reviews" "
Rating 6 - Okay. 7 out of 77 reviews" "
Rating 4 - Poor. 5 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Zane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel. Pool was a waste of time
A decent hotel nicely located off the Main Street. Pool area was very poor, no seating available therefore we didn’t use the pool
Stayed 4 nights in Feb 2020

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for everything!
Friendly staff and great service. Room was great and clean. Food was amazing and the staff was really friendly and professional. When my friend and I were having trouble booking a bus ride from Agra to Delhi, the front desk staff helps us forgive things about and book our bus tickets. Amazing service.
Stayed 2 nights in Feb 2020
Response from Manager on 22 Feb 2020
This is to thank you for appreciating our efforts. We endeavour to make the stay of our guests very comfortable. Thank you for appreciating us.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both of Our roomS were run down with a shower that barely worked ( and had cement on the top ) , sink filled up with water, hot water was really lukewarm at best. One of our 2 rooms did not even have a working lock on the main door!! AC was actually on but the control unit on wall was not working so we could not turn it down. Hotel lobby pics are decieving.. do not fall for that. Only thing in favor of the hotel was its proximity to Taj Mahal!
Stayed 1 night in Dec 2019
Response from Manager on 7 Feb 2020
We sincerely regret the unintentional inconvenience encountered by you during your stay at the hotel. It would have been a great help to us had you mentioned your name or room number that would have helped us in locating the rooms for the required maintenance work. Once again, kindly accept our sincere apologies for the inconvenience experienced by you.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very surprising and nice roof top restaurant
This hotel was a nice alternative in Agra. It was close to all the sites and off the main road. The staff was great. The breakfast buffet had a mix of western and Indian alternatives. The roof top restaurant was great, especially the outdoor seating. Every chicken dish was great with amazingly good chicken. We only had one issue and that was getting a car for the drive back to Delhi. We had talked about it to hotel number of times and we are not sure but it seemed that the request was forgotten. Thus, when ready to leave had to wait over an hour for the car to arrive. Other than that a great stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

8/10 Good

Jayne

Liked: Cleanliness, staff & service, room comfort
Not a great area,but it was a fleeting visit,so didn't mind. Found a nice,but pricey restaurant close by which kept us happy. Hotel staff were friendly and helpful,plus they serve alcohol,so it's nice to relax with a beer by the pool in the evening. It was such a good price,I can't complain for the money.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Ok for a quick stay
Overall a good stay with a good breakfast. It’s not a bad walk to the Taj from the hotel. Only issue was the plumbing. Had an issue with the toilet not functioning in my first room. Moved to a different room with a shower head that sprayed all over. Staff was helpful.
Stayed 1 night in Nov 2017

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WHEN IN AGRA THIS PLACE IS VERY GOOD

8/10 Good

solo traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to the Taj Mahal.
Great hotel with friendly courteous staff. Restaurant was nice and had a fair selection on menu for each meal type.

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Friendly and smiling staff, good breakfast. Fantastic smell of flowers inside the hotel. 5 minutes by taxi to Taj Mahal. Nothing to complain.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in terms of pricing
Good hotel, in terms of pricing and facilities, its on par of star hotels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed by the helpful staff and the friendly atmosphere and would recommend this hotel to others, however on our last evening in the Coffee Lounge we ordered two chicken club sandwiches and as we did everywhere we checked the chicken, in this case parts of the chicken were raw, the hotel replaced the sandwiches (with toasted cheese) and gave my daughter free ice cream. Non of my party of four were ill, but something fellow travellers need to be aware of.

10/10 Excellent

Mark and Ronnie, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel
Great location love the swimming pool very nice room very good value for money. Very nice friendly helpful stuff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical North Indian food. Not close to Taj Mahal.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Close to everything
Very nice, was convenient for sightseeing. And good food nearby, udupi.

4/10 Poor

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities
Hit and miss
We were 'upgraded' to a dirty room with paint residue on the beside table and some hairs on the bed. We were then transferred to a clean room. Agra is an unpleasant and dirty place. The Taj and the Fort are great though. This hotel has a rooftop balcony, reasonable breakfast and is within walking distance to the Taj (20-30 mins).

10/10 Excellent

Stuart , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Choice
Really nice hotel just off a main road in a quiet side street. We had a really good room and bathroom, well maintained and well furnished. The breakfast was very good and the hotels roof top restaurant had great food. The staff were also very helpful.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy, New and a Roof with Food and Views
During day Taj Mahal can be seen from rooftop. Very good, but a bit pricey, rooftop restaurant. Tasty breakfast omelettes. Superb, helpful staff. Mr. Verna was exceptionally kind. Tourist sites are expensive and the money problems in India made our visit less fulfilling as getting around and paying admissions were difficult. But that's a government created nightmare. We did spend a day wandering the winding alleys of Taj Gang. It was a 20-30 minute walk to the Taj Mahal. Agra Fort was also fascinating. Our only hotel negative was the rather useless glycerine soap.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok so so

10/10 Excellent

NZ-Traveller, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!
I will have no hesitation in recommeding this hotel, all of their staff were amazing. Got annoyed at the older guy at their restaurant that told me to sit at a single table cause they were expecting a group (lies, of course) even though the place was empty. Their breakfast was good, loved the Dosa Masala. It is located in a very quiet area. You can tell everything is new and their facilities are outstanding. The only negative thing is the internet that didn't work very well, but all else was outstanding.

10/10 Excellent

54 y/o woman , W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel.
We arrived at this hotel after a long train trip and were greeted with friendly staff and a glass of cold fruit juice. They were wonderful, answering our questions and looking after our luggage. The room was immaculate, so was the bathroom. Nice soap and shampoo too. We were able to leave our bags in storage the day we were leaving after checkout for hours and were invited to spend as much time in the lobby or at the pool while we waited for our next train.

8/10 Good

Regis, Long Beach CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very closed to the Taj Majal ..5min Tuktuk
Internet are not good , but you are in India.breakfast are good. Staf try to help but " no English " be patience and enjoy .

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Fine for what we paid, but the lady at the front desk was not very nice during check-in and check-out. General manager and restaurant manager tried to make up for it, but there were also issues with the room: phones did not work, and the toilet seat was missing. Ordered room service and our order came up with missing items. Wifi use is restricted (# of devices per room).

10/10 Excellent

remi, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice Hotel very close to Taj Mahal with view from the roof top

8/10 Good

Dereck, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Would highly recommend this hotel for a short stay. Staff were friendly, room comfortable and breakfast was very tasty. We were pleasantly surprised here!

6/10 Okay

C, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
"Broken card machine", noisy; but good food, comfy
Firstly, as pointed out in various TripAdvisor reviews, they will apparently lie and tell you the card machine is broken and that you must pay in cash. I'm pretty certain they're just deliberately using the machine wrongly to give you this impression -- not least because shortly afterwards I returned and (lo and behold!) somebody else was paying by card. I paid in cash [make sure you get a receipt!] which I was forced to go and get from a machine nearby. I assume this is for an accounting dodge. Also, there is a fair amount of noise, both from other rooms (thin walls), and from a very nearby night club. The food in the restaurant upstairs is good though, and the rooms are fairly comfortable. (Put out the notice if you want the room cleaned.) AC kept the room at a nice temperature, there was a fridge for drinks inc. the free water, and it was under 15 minutes walk from the Taj for me at least. All in all, the checkout procedure left a bad taste in my mouth, because I feel I was treated with incredible disrespect, but the stay itself was generally fairly pleasant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel.
Lovely modern hotel great views of Taj Mahal frim roof top terrace. Amazing food and service. Would recommend.

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Chris, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very surprising!
Having been caught out in India before we were very impressed with Seven Hills. Although Agra is not a very nice place to visit (we were only there so we could arrive at the Taj Mahal early) Seven Hills was a very lovely place to stay, tucked away from the hustle, bustle and general filth of Agra, Seven Hills offered exceptional facilities. Our only problem was the room service food (2 chicken burgers) were not thoroughly cooked and arrived to the room raw, but dinner served from the same restaurant later in the evening proved to be far better Exceptional value for money.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great hoteliers busy part of the city
Nice hotel in a very busy part of town

8/10 Good

Imtiyaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alan, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in Agra
The hotel is modern with good facilities. It is conveniently placed and not too far from the Taj. Not much to recommend in terms of things around but pleasant for a one night stay

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful property and great room. Wifi not good in room and no bar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Taj Mahal
Nice clean hotel, good location, the rooftop restaurant was good we had some Indian and Chinese dishes and all were good, the breakfast buffet was excellent, service was great all around, very reasonable price for what you get.

10/10 Excellent

Deshabrata, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
Very good.

10/10 Excellent

May, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Room is clean and comfortable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely stay, staff very nice and helpful. Good location near Taj Mahal

10/10 Excellent

Gethyn, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect business/boutique style hotel
The hotel was like an oasis or me and I was extremely comfortable there. The staff were excellent; friendly, courteous and helpful. The room was clean, modern and fresh with coffe/tea facilities and water available. The wifi was free and reliable. I ate at the restaurant which was superb, again with very friendly and helpful staff. My stay was off-season in July so the price I paid was perhaps unusually cheap (about Rs2200/night), but the hotel far exceeded my expectations and I would stay there again without hesitation.

6/10 Okay

Zahid, Châtenay Malabry

Travelled with family
Liked: Cleanliness, staff & service
Pour un hôtel de ce prix, il est inadmissible de ne pas avoir eu de l'eau chaude.
Stayed 1 night in Feb 2020
Response from Manager on 22 Feb 2020
We agree with you that the hotel to have hot water for the convenience of the guests. Similarly, our hotel does run hot water in the morning and evening hours for a stipulated period such as morning 5 AM through till 0930 AM and in the evening 5 PM through till 09 PM. These timings have been extended or preponderated a many times over due to the demand put forth by the guests. Nevertheless, we are extremely sorry that you were not provided with hot water during your stay.

10/10 Excellent

Dominique

Stayed 1 night in Sep 2019

8/10 Good

ＨＹ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地 タージマハル・アグラフォート・アグラカント駅までオートリキシャで10-15分程度でつきます。主要観光地へは便利です。 徒歩圏にスーパーやコンビニはありません。個人商店のみです。貴重な両替屋は100ｍ圏にあり徒歩で行けます。 設備 非常に清潔できれいです。アメニティーは石鹸くらいです。 屋上にはプールがあり、さらに階段を上がると屋上からタージマハルが見れます。一階とルーフトップにレストランがあります。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut es ist zu empfehlen alles im allem herforagend
Stayed 1 night in Mar 2019

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Gute Lage zum Taj Mahal
EIn gutes Mittelklasse Hotel. Die Lage ist sehr gut, da man zu Fuss zum Taj Mahal innert 15-20min gehen kann. Auch das hauseigene Restaurant hat sehr gutes und preiswertes Essen. Das Frühstück war aber für gar nichts. Vom Hotelservice waren wir sehr enttäuscht, konnte man nicht mit der Kreditkarte bezahlen wie kommuniziert. Gerät war an diesem Tag defekt und es wurde vom Hotel nichts unternommen. Stattdessen wurde von uns verlangt zu einem Bankautomaten zu gehen und mit hohen Gebühren Geld zu beziehen. Das haben wir nicht gemacht und uns mit dem Hotel auf einen Deal geeinigt.
Stayed 1 night in Dec 2018

8/10 Good

Alessandro

Buono
siamo stati due notti, ottima la posizione sia vicino al Taj Mahal che ad altri luoghi di interesse, ma visto il caos per le strade del luogo meglio muoversi con i Tuc Tuc. Ottima camera, discreta pulizia, ottimo staff. Problemi per pagare con la carta di credito(!) Per il resto tutto ok.
Stayed 2 nights in Aug 2018

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Natalia, buenos aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Como todo india, sin soluciones.
La peor experiencia tanto con hoteles como con este hotel. Hubo un error en la app, y se duplicó la reserva. Llame al hotel varias veces y me cortaban. Imposible comunicarse con hoteles.com desde el exterior. Despues cuando reclamé nadie se hace cargo porque estaba fuera de fecha. Desastroza la experiencia. Soy cliente gold de hoteles.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯的酒店值得推薦
早上到了酒店沒到入住時間，但酒店很快給安排入住了，👍
Response from Sandeep Solanki on 3 Apr 2018
Dear Guest, Greetings !!! Thank you so much for giving us an opportunity to host you at our Hotel. It was nice to have you with us. Thanks and Regards Sandeep Solanki

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy conte tos
El hotel excelente, cómodo y confortable. Estuvimos muy contentos sobre todo porque además el lugar y las visitas son increíbles El desayuno grandioso. La alberca perfects
Stayed 1 night in Feb 2018
Response from Sandeep Solanki on 3 Apr 2018
Dear Guest, Greetings !!! Thank you so much for giving us an opportunity to host you at our Hotel. It was nice to have you with us. Thanks and Regards Sandeep Solanki

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Kleine Auszeit vom Trubel und dem Chaos rundherum
Ein angenehmer und netter Gegensatz zum Trubel, dem Dreck und dem chaotischen Gewusel und Gehupe in Agra. Die Angestellten waren durchweg sehr freundlich und hilfsbereit. Das Zimmer war sauber, das Bett bzw die Matratze in ordentlichen Zustand, die Dusche heiß (wenn man mal die richtige Einstellung gefunden hat). Alles in allem war das Hotel eine angenehme Erfahrung und ist dementsprechend für mich nur zu empfehlen.
Stayed 1 night in Dec 2017