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Reviews of Oaks Liwa Executive Suites

4.5 out of 5
Oaks Liwa Executive Suites
Tourist Club Area, Plot C19, Sector E16, Abu Dhabi

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 75 reviews" "
Rating 8 - Good. 25 out of 75 reviews" "
Rating 6 - Okay. 6 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, dated apartments but fairly priced
Really great location in the center of Abu Dhabi, next to the mall which is fantastic for taxi pick up and drop off and to get any supplies for meals etc. The apartment itself was clean and spacious for 2 of us, and fairly priced.
Stayed 4 nights in Nov 2023
Response from Siva Ram Putta on 11 Dec 2023
Dear Sir, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. We at Oaks continuously strive for excellence in our product and service delivery. Your comments has been shared with ur entire Team, and we are looking forward to give you the best service in the future. Kind regards,

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 4 nights in Nov 2023
Response from Siva Ram Putta on 11 Dec 2023
Dear Andrew, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. We at Oaks continuously strive for excellence in our product and service delivery. Your comments has been shared with ur entire Team, and we are looking forward to give you the best service in the future. Kind regards,

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit itself was quite spacious. Amenities were nice.
Stayed 14 nights in Nov 2023
Response from Siva Ram Putta on 23 Nov 2023
Dear Anderson, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. We at Oaks continuously strive for excellence in our product and service delivery. Your comments has been shared with ur entire Team, and we are looking forward to give you the best service in the future.

10/10 Excellent

Sandra

Stayed 1 night in Sep 2023
Response from Siva on 16 Oct 2023
Dear Sandra, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. We at Oaks continuously strive for excellence in our product and service delivery. Your comments has been shared with ur entire Team, and we are looking forward to give you the best service in the future. Kind regards, Siva Ram Putta

10/10 Excellent

Mejdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of downtown
Stayed 5 nights in Jan 2023
Response from Siva on 23 Jan 2023
Dear Mejdi, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again.Kind regards, Siva Ram Putta

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is fairly large, comparable to a one-bedroom unit. Bathroom also spacious. TV in lounge and bedroom. Overall, fairly clean but shower drains slowly. Convenience store right next door, taxis easy to get from outside, Abu Dhabi mall about 5 minute walk. Walk to the corniche is about 25 minutes which was nice and just down one street. Would be good if kitchen had basics such as washing up items, oil, laundry powder etc. Would be great if staying long term.
Stayed 2 nights in Jan 2023
Response from Siva on 23 Jan 2023
Dear Yvette, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again.Kind regards, Siva Ram Putta

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely specious apartment with great facilities .Really friendly staff and so convenient to Mall.
Response from Siva on 23 Jan 2023
Dear Denis, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again.Kind regards, Siva Ram Putta

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an all-suite hotel that offers you a full kitchen, living room area, large bedroom and spacious bathroom. Very good staff. Located right near the Abu Dhabi Mall, lots of dining options around in the buildings surrounding the property. There is an airport bus right across the street if you don't want to pay for a cab. We will certainly return here.
Response from Siva Ram Putta on 8 Nov 2022
Dear Robert, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards,

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff and very quick to respond to our needs.
Stayed 1 night in Jul 2022
Response from Oaks Liwa Executive Suites on 3 Aug 2022
Dear Sandra, We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram P /General Manage

10/10 Excellent

Farid

Stayed 1 night in May 2022
Response from Siva Ram Putta on 26 May 2023
Dear Farid,We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.Yours sincerely,Siva Ram Putta

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apart hotel
Really nice place, spacious and clean. On site parking is a huge plus
Stayed 1 night in Nov 2021
Response from Oaks Liwa Executive Suites on 8 Feb 2022
Dear Ms. Margaret, We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram P General Manager

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location for business trip
Large room, plenty space and kitchen facilities all to hand. Great value
Stayed 2 nights in Nov 2021
Response from Oaks Liwa Executive Suites on 8 Feb 2022
Dear Mr. Graeme, We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram P General Manager

8/10 Good

Yazan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well sized room, bathroom and living area, including big kitchen with some silverware, and bowls that you might need for longer stay. Washer/dryer included. Not bad place to stay, but it could benefit some bathroom renovation to make it looks cleaner. You might smell cooking from neighbors.
Stayed 3 nights in Oct 2021
Response from Oaks Liwa Executive Suites on 8 Feb 2022
Dear Mr. Yazan, We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram P General Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
The suite was comfortable and a good size. Lots of space. The TV in the bedroom was faulty however.
Stayed 1 night in Sep 2021
Response from Oaks Liwa Executive Suites on 6 Oct 2021
Dear Mr. David, We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram P General Manager

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My
Stayed 1 night in Aug 2021
Response from Oaks Liwa Executive Suites on 22 Sept 2021
Dear Mr. Vincent, We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram P General Manager

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021
Response from Oaks Liwa Executive Suites on 22 Sept 2021
Dear Mr. Andrew, We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram P General Manager

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2021
Response from Siva Ram Putta on 26 May 2023
Dear Sandra,Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta

6/10 Okay

Salah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt that I was staying in old hotel and the smile of the was bad
Stayed 2 nights in May 2021
Response from Oaks Liwa Executive Suites on 30 May 2021
Dear Mr. Salah, Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We greatly appreciate your feedback and have noted your comments. Please rest assured that this shortfall is being reviewed to address as may be required. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram P General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*Excellent* service, very pleasant, friendly and incredibly accomodating. I had to check out for a few days at one point because the hotel was fully booked but the staff graciously kept my luggage in the store room for the entire duration till I was back.
Stayed 16 nights in Jan 2020
Response from Oaks Liwa Executive Suites on 3 Mar 2022
Dear Guest, We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram P General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Oaks Liwa Executive Suites on 3 Mar 2022
Dear Guest, We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram P General Manager

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Avani Deira Dubai on 3 Nov 2019
Dear Samantha We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Home like atmosphere everywhere, all the way from Oak Liwa's Reception at its entrance to the Swimming Pool at the top building. Staff excellent, care of facilities and individual room during 10 days of stay impecable. Great place at great location.
Stayed 8 nights in Feb 2019
Response from Oaks Liwa Suites on 13 Mar 2019
Dear Guest We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018
Response from Siva Ram Putta on 8 Dec 2018
Dear Sir, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Area General Manager

8/10 Good

Mohannad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Siva Ram Putta on 8 Jan 2019
Dear Sir, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Area General Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jul 2018
Response from Mr. Siva on 5 Aug 2018
Dear Sir, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. Please accept my sincere apology for the inconvenience caused. We at Oaks continuously strive for excellence in our product and service. Your feedback will go a long way in helping us to achieve our mission. We look forward to your continued patronage. Kind regards, Siva Ram Putta Area General Manager

2/10 Terrible

Raif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soooo bad and should close
First when i did the check in they requested me to pay again and I had to keep explaining that I already paid then they gave me a smoking room although I keep confirming on non smoking room. Service is extremely bad and they didn't clean the room. One day I found a cockroach in the room.
Response from Siva Ram Putta on 26 May 2023
Dear Raif,Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We greatly appreciate your feedback and have noted your comments. Please rest assured that this shortfall is being reviewed to address as may be required. Thank you for your contribution, we hope to welcome you again soon. Yours sincerely, Siva Ram Putta

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Abu Dhabi
Great hotel, clean and quiet with nice location. Would recommend!
Stayed 2 nights in Dec 2017
Response from Siva Ram Putta on 26 May 2023
Dear Kevin,Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Gillian

Liked: Cleanliness, staff & service, room comfort
great location
Great location, 2 mins to mall, restaurants, arm, open top bus stop 2 mins.
Thank you for sharing your feedback. I am glad to hear that you enjoyed your stay with us and look forward to welcoming you back during your next trip to Abu Dhabi. Best regards, Ahmed El Khouli

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for sharing your feedback. I am glad to hear that you enjoyed your stay with us and look forward to welcoming you back during your next trip to Abu Dhabi. Best regards, Ahmed El Khouli

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge apartment with excellent facilities. Hotel is in a nice, quiet area but still very close to Abu Dhabi Mall and supermarkets etc. Room safes should be upgraded in my view.
Response from General Manager on 1 Mar 2017
Thank you for sharing your feedback. I am glad to hear that you enjoyed your stay with us and look forward to welcoming you back during your next trip to Abu Dhabi. Best regards, Ahmed El Khouli

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good hotel-apartment
I have stayed here a number of times and will again. Service and staff friendly and helpful. Rooms a little tired but good sized, and full kitchen facilities which is very good, beds ok but pretty firm.
Response from Siva Ram Putta on 26 May 2023
Dear Guest,Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta

8/10 Good

maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

D J, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Close to the shopping mall. Very good rooms. Good wifi.
Response from Siva Ram Putta on 26 May 2023
Dear D J,Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards,Siva Ram Putta

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good solid hotel
Great location nearby Abu Dhabi Mall, good hotel if a little tired, staff are friendly and helpful staff.

10/10 Excellent

julie, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
It was great and very relaxing...staff are nice and efficient during check in and check out.

4/10 Poor

Simon, Los Angeles

Disliked: Staff & service, property conditions & facilities, room comfort
Not ready for business travellers
The internet system was beyond poor. The connection was very slow and it simply dropped out every 5 minutes or so. I complained on multiple occasions over several days and simply got empty platitudes. There was no power options next to the desk for a laptop of other device. There was no work chair for the desk - simply a lounge chair in its place that was large, heavy and difficult to manoeuvre. Bathroom also did not have any power outlets. The bed was very hard and uncomfortable. The service was the worst part of all - unresponsive and empty.

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The stay was just amazing.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Recent
A nice hotel apartment close to Abu Dhabi Mall. There is free parking and wireless internet. The staff was not too friendly, this made my stay a little uncomfortable.

8/10 Good

julie, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
Great location...great hotel and greay service

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

sam, Penang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean n comfortable room
Room was clean n comfortable, staffs r friendly n helpful too. Will come back to stay again

10/10 Excellent

Tim, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel Apartment
I stay in this hotel apartment one week and I have nothing to complain about - location good, great value for money - apartment spacious, well equipted and in good condition. Ireally enjoy my stay and will for sure come back next time I am in Abu Dhabi

6/10 Okay

Mishari, Kuwait

Liked: Room comfort
Disliked: Cleanliness
good price for the room size
The room is not that clean but the size of the room was very good . there are some noises from the upper room you will hear it sometimes.

8/10 Good

ONEILL, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and spacious
Stayed in quite a few Abu Dhabi hotels, and this one was just right. More than enough space to unpack and unwind, comfortable bed, luxury bathroom and amenities. Restaurant was a little limited in scope but hey, most people eat out anyway. I though the breakfast buffet was a little expensive so only used it a couple of times, and occasional there was a smelly drain in bathroom (albeit a frequent occurrence in hot, dry climates). Location was fine; virtually opposite Abu Dhabi Mall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard, Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
surprisingly good
I was surprised by the quality of the hotel. The rooms are excellent with dark curtains so you sleep well. Peaceful and quiet and perfect for a short stay in Abu Dhabi. The check in was fine but on check out a very vulgar Russian lady was very unfriendly and didn't understand what I was saying. Very poor customer service skills. Quite frankly not sure how she got that job but otherwise I'd stay here again. Very well priced and exceeded my expectations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Oscar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas suites (apartamentos) con todo lo necesario, garaje incluido y el Abu Dhabi Mall justo al lado. Cama muy cómoda, buen baño, cocina completa y limpieza excelente. Volvería sin dudarlo.
Stayed 5 nights in Oct 2023
Response from Siva on 16 Oct 2023
Dear Oscar, Thank you very much for your feedback and for choosing Oaks Liwa Executive Suites. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. We at Oaks continuously strive for excellence in our product and service delivery. Your comments has been shared with ur entire Team, and we are looking forward to give you the best service in the future. Kind regards, Siva Ram Putta