Apartment, 2 Bedrooms, Balcony (Spacious) | Balcony view

Reviews of Beach Rotana All Suites

5 out of 5
Beach Rotana All Suites
10 Street, Al Zahiyah Area, Abu Dhabi, Abu Dhabi

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 102 reviews" "
Rating 8 - Good. 22 out of 102 reviews" "
Rating 6 - Okay. 9 out of 102 reviews" "
Rating 4 - Poor. 4 out of 102 reviews" "
Rating 2 - Terrible. 6 out of 102 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PHYLLIS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartments could not fault anything and staff very friendly and courteous
Stayed 9 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Janeece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Clarence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel checked all the boxes and is well organized and efficient.
Stayed 5 nights in Oct 2023
Response from Craig Bruce on 18 Oct 2023
Dear Clarence,Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.We look forward to having you back soon.Best regards,Craig BruceGeneral Manager

8/10 Good

Saleh

Stayed 2 nights in Jun 2023

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 6 nights in May 2023
Response from Craig Bruce on 15 Jun 2023
Thank you for the feedback! please visit us again soon. Best regards,Craig BruceGeneral Manager

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was excellent. From check in to check out the staff members were extremely helpful and courteous (Sheheryar, George, Saleh and Naveen! The location is very convenient with lots of dining options in the area and the Abu Dhabi mall connected to the hotel internally! However, the beach area is a flop. The hotel shouldnt be calling itself a beach hotel because its really a very small shore area that is surrounded by concrete structures and buildings (clear and depressing views of the Cleveland clinic)!
Stayed 3 nights in Mar 2023
Response from Craig Bruce on 16 Mar 2023
Dear Ayesha,Thank you for your positive review.It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.I am certain that the whole team looks forward to having the opportunity to welcome you back here at Beach Rotana - All Suites.Best regards,Craig BruceGeneral Manager

2/10 Terrible

Yusuf

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was worn out.Sofas were all stained Lobby was gloomy and the room as well, We shifted to Beach Rotana which was excellent
Stayed 4 nights in Sep 2020

2/10 Terrible

Latifa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service bad rooms and everything was bad about it and i will never reserve in rotana hotel and never recommend it
Stayed 2 nights in Aug 2020

8/10 Good

Rabah

Stayed 1 night in Jul 2020

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Absolutely amazing and such good value for money! All staff were very helpful and friendly, from check in to checking out. The room was very spacious and clean. The situation of the suites was amazing too, within the Abu Dhabi Mall/ main Rotana Hotel complex. Due to Covid-19 access from the suites to the main hotel was closed, but it was fantastic to be able to make use of the golf buggy between the 2 sites. To have use of the beach / pool at the hotel was amazing too. Staff at Prego's Italian restaurant in the main hotel, where I dined each night were lovely. I would like to thank Ms Khin(m?) in Room Service for her kindness. I had breakfast by Room Service each morning of my stay, and on the first day asked would I like to choose the same time each day. Even when I changed the order for the second morning she remembered my order from previous day, and also the timing. The waiting staff were super too, as was Ms Camille on Front Desk, and the Concierge who assisted with instructing me where to park my car...most helpful. Thank you to all for a very memorable stay. I hope to stay again very soon!
Stayed 3 nights in Jul 2020

10/10 Excellent

GANGSEOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice acommdation!
very kindness and clean~!!
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Rotana Beach All suite is not good place to stay. The suites are not part of main hotel. It is at the other end of mall. Have to walk a block to reach to main hotel. Could not check in on time as the room was not clean. Waited 2 hours in lobby. Hotel did not apologize or provided anything to compensate it. Room was smelly and not clean. Would not stay again. The pictures on website are from main hotel and then they put guest in suite which is not part of main hotel. Bad experience
Stayed 1 night in Feb 2020

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Jan 2020

10/10 Excellent

Jamil

Stayed 8 nights in Dec 2019

4/10 Poor

Verified traveller

Stayed 8 nights in Dec 2019

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accidentally arrived to the Beach Rotana Residences, rather than All Suites which is where my booking was for. The two are part of a three property complex with the third being the Beach Rotana Hotel. Residences offered to switch the booking over at no extra cost, which I agreed to despite room sizes being a bit smaller. It was a good choice: the Residences room came with a small kitchen, a balcony, and was brand new / luxurious. Service was excellent and early check in and late check out both provided on a 1 night stay, which was excellent. The pool / beach area, which is shared between the three properties, was incredibly busy with some guests (me included) resorting to lying on the grassy areas as all the sunbeds were used. This is likely to be a seasonal issue, as between Christmas and New Year, occupancy rates are high but (I would imagine) there are barely any business travellers leaving the hotel during the day, so be aware of that if staying then.
Stayed 1 night in Dec 2019

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Michel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient and helpful staff
We got an unexpected upgrade. Very clean, service is great and very friendly and helpful staff. Direct connection to the quite convenient.
Stayed 4 nights in Dec 2019

8/10 Good

Rasheed

Travelled with family
Family in Rottan All suites
Overall it was Ok. Certain services were good such as the pool, but other services were ok and not excellent as Khaldiya Palace.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing stay kind staff
Stayed 5 nights in Dec 2019

10/10 Excellent

William Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a one bedroom apartment, with lovely views,will go back
Stayed 8 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only able to stay 2 minutes at the location as the stench from the room was unbearable. I checked out and moved to another hotel. My whole experience of this establishment was poor from first arrival at the Residences where they could not be bothered to direct me to the correct part of the hotel. Overall a terrible experience but thankfully was able to move promptly to another hotel thankfully that I could breathe in!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff superb, rooms were large and comfortable, only issue is that the suits are not in the main building and this is not notified until arrival, making the use of all facilities a walk along the street. Also 3 bedroom Ed suit booked was not available so our group was split over 2 rooms on separate floors which was not ideal
Stayed 4 nights in Nov 2019
Response from Other on 9 Dec 2019
Dear Valued Guest, Thank you for your comments on your recent experience at our hotel, we apologize for the inconvenience you had experienced during your stay. As we value our guests’ feedback, rest assured that we will look into your comments. We hope to see you again soon and allow us another chance to show you ‘treasured times’ with Rotana. Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019
Response from Other on 9 Dec 2019
Dear Valued Guest, Thank you for choosing the Beach Rotana Hotel for your recent stay in Abu Dhabi. We would like to thank you for taking the time to give us your feedback and for giving us the 5-star rating on your recent experience of the hotel service and facilities. We look forward to the pleasure of welcoming you back in the near future. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Gaynorb, Liverpool

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upgraded last minute from the main Beach Rotana hotel to The Residences next door. I was a bit apprehensive but the moment I stepped into the property I loved it. I was greeted by the lovely, helpful Charles in reception. The room was spacious, immaculate and very stylish. Breakfast was superb with everything you could want. I’m going to book this hotel to go with a group of friends next year.
Stayed 6 nights in Nov 2019
Response from Other on 9 Dec 2019
Dear Gaynorb, Thank you for choosing the Beach Rotana Hotel for your recent stay in Abu Dhabi. We would like to thank you for taking the time to give us your feedback and for giving us the 5-star rating on your recent experience of the hotel service and facilities. We look forward to the pleasure of welcoming you back in the near future. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Other on 9 Dec 2019
Dear Valued Guest, Thank you for choosing the Beach Rotana Hotel for your recent stay in Abu Dhabi. We would like to thank you for taking the time to give us your feedback and for giving us the 5-star rating on your recent experience of the hotel service and facilities. We look forward to the pleasure of welcoming you back in the near future. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All suites suited us as a family as we had a bit of space. The apartments were very clean, tidy and well maintained. The housekeeper came in everyday and changed towels, made beds and if we wanted changed the beds. Breakfast was in the main foyer and was plentiful, but got a bit boring same things offered every day.
Stayed 10 nights in Nov 2019
Response from Other on 9 Dec 2019
Dear Valued Guest, Thank you for sharing your wonderful review. We are pleased to know that you enjoyed your stay with us, and we really look forward to welcoming you again in Beach Rotana! Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Hotel was fabulous, I would highly recommend.
Stayed 5 nights in Nov 2019
Response from Others on 9 Dec 2019
Dear Lucia, Thank you for sharing your wonderful review. We are pleased to know that you enjoyed your stay with us, and we really look forward to welcoming you again in Beach Rotana! Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything i enjoyed hoilday. Hotel staff food weather
Stayed 16 nights in Oct 2019
Response from Other on 9 Dec 2019
Dear Valued Guest, Thank you for sharing your wonderful review. We are pleased to know that you enjoyed your stay with us, and we really look forward to welcoming you again in Beach Rotana! Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2019
Response from Craig Bruce on 13 Nov 2019
Dear Valued Guest, Thank you for sharing your great feedback! We are truly looking forward to welcoming you back with us and hope all your experiences will be as pleasant. Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the location and the hotel amenities from watersports to food & beverage
Stayed 5 nights in Oct 2019
Response from Craig Bruce on 7 Nov 2019
Dear Valued Guest, Thank you for sharing your wonderful feedback on your recent stay in our hotel. It is our pleasure to know that we met your expectations and you enjoyed your stay with us. Rest assured that we will share these comments with all our team, and we look forward to welcoming you back again in Beach Rotana - all suites. Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for sightseeing and shopping
Stayed 7 nights in Oct 2019
Response from Craig Bruce on 7 Nov 2019
Dear Valued Guest, Greetings form Beach Rotana - all suites! We would like to thank you for taking the time to rate us on your recent experience at the hotel. We look forward to the pleasure of welcoming you back in the near future and we hope that all your future experience will be as pleasant. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Kiranpreet

Stayed 6 nights in Sep 2019

4/10 Poor

Lucy, Chicago

Travelled with family
Disliked: Amenities, property conditions & facilities
Expedia does not specify that the rotana hotel has three separate buildings. Our room was in a tower that is far away from the main hotel. We had to walk across the mall next to it to reach the pool
Stayed 1 night in Sep 2019
Response from Craig Bruce on 3 Oct 2019
Dear Lucy, Thank you for sharing your review of our hotel. We apologize for the inconvenience you had encountered with your booking. However, we would like to inform you that each hotel section in our complex is stated as a different and independent property under the titles: Beach Rotana Abu Dhabi, Beach Rotana all suites and Beach Rotana Residences. I do hope that you will be back and that we will be able to take better care of you on your next visit in any of our properties. Sincerely, Craig Bruce General Manager Beach Rotana Abu Dhabi

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not good bad parking and service no entery sign shouldnt be a five star hotel and its a hotel apartment
Stayed 1 night in Sep 2019
Response from Craig Bruce on 2 Oct 2019
Dear Valued Guest, Thank you for sharing your review of our hotel. We are saddened to hear about the inconveniences you had encountered during your recent stay with us. We are sorry that we couldn't provide you with a five stars experience and rest assured that these will be shared with the concerned department. We hope to have the opportunity to welcome you again in the near future. Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I love the position of this hotel. Sadly on arrival our air conditioning was not working. We reported it that night and 3 times the following day. It was checked each time and we were told it’s fine when the room was not getting any cooler. We were eventually moved to another room but only due to being persistent with them.
Stayed 7 nights in Aug 2019
Response from Craig Bruce on 1 Oct 2019
Dear Valued Guest, Thank you for sharing your review of our hotel. We are saddened to hear about the inconveniences you had encountered during your recent stay with us. We are sorry that we couldn't provide you with a five stars experience, and as we value our guests’ feedback, rest assured that we will look into your comments. We hope to see you again soon in Beach Rotana Abu Dhabi! Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - lovely staff - all round very happy with the accommodation and location
Stayed 5 nights in Aug 2019
Response from Craig Bruce on 1 Oct 2019
Dear Valued Guest, Thank you for choosing the Beach Rotana Hotel for your recent stay in Abu Dhabi. We would like to thank you for taking the time to give us your heartwarming feedback and for giving us the 5-star rating on your recent experience of the hotel service and facilities. We are truly looking forward to welcoming you back with us and hope all your experiences will be as pleasant. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 8 nights in Jun 2019
Response from Craig Bruce on 30 Jun 2019
Dear Robert, Thank you for taking your time to evaluate your stay at our hotel. We hope to welcome you again in Beach Rotana. Sincerely, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was amazing. The room suites were nice although it could do with updating.
Stayed 5 nights in May 2019
Response from Craig Bruce on 5 Jun 2019
Dear Valued Guest, Thank you for taking your time to evaluate your stay at our hotel. We hope to welcome you again in Beach Rotana. Sincerely, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

john.Younes, Sydney Nsw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be the best Hotel that I have ever stayed in the Middle east thanks to the manager Mr Ayman
Stayed 7 nights in Apr 2019
Response from Craig Bruce on 13 May 2019
Dear john.Younes, Thank you for sharing your inspiring review of our hotel. We are pleased to know that you have enjoyed your stay with us and we are looking forward to welcoming you back again in Beach Rotana. Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big favourite when visiting Abu Dhabi the staff are so welcoming it almost feels like home!
Stayed 1 night in Mar 2019
Response from Craig Bruce on 25 Apr 2019
Dear Valued Guest, Thank you for taking your time to share this amazing review of your stay at our hotel. We are truly pleased to hear such comments of appreciation from our guests, and we look forward to welcoming you again in Beach Rotana Abu Dhabi! Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

6/10 Okay

Verified traveller

Liked: Staff & service
Beware of All Suites
We checked in at the Hotel Rotana Beach and were told that the Rotana Beach All Suites is in a different building. We went to the All Suites and it was no way 5 star we complained to the management and they moved us to a classic room in the main hotel. This was a nice room but next door to the main function room and it was noisy all night long. We complained and they moved us to a premium room which was excellent. The management were fantastic and the Hotel Beach Rotana was excellent 5/5. The all suites is only 3/5.
Stayed 3 nights in Mar 2019
Response from Mathieu van Alphen on 28 Mar 2019
Dear valued Guest, Thank you for your kind review of our hotel. We look forward to having you back with us again in Beach Rotana. Kind regards, Mathieu van Alphen General Manager Beach Rotana Abu Dhabi

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Suite location is different than hotel, Hotel is very good but not suite location. Food is excellent. staff is awesome very helpful.
Stayed 1 night in Mar 2019
Response from Mathieu van Alphen on 28 Mar 2019
Dear valued Guest, Thank you for taking your time to share your review of our hotel. We are glad to know that you had a nice stay with us. We are looking forward to welcoming you back again in Beach Rotana. Kind regards, Mathieu van Alphen General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable room, breakfast available in the peace and quiet of the "Suites" building, buggy transport to the main hotel if required.
Stayed 8 nights in Feb 2019
Response from Mathieu van Alphen on 13 Mar 2019
Dear valued Guest, Thank you for sharing this kind review of our hotel. We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you again in Beach Rotana Abu Dhabi. Best regards, Mathieu van Alphen General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Mathieu van Alphen on 26 Feb 2019
Dear valued Guest, Thank you for taking your time to evaluate your stay at our hotel. We look forward to having you back with us again in Beach Rotana. Kind regards, Mathieu van Alphen General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Christopher, Staffordshire UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated and close to main hotel- room was very pleasant and roomy but the bed was large and extremely comfy—amenities at the Hitel were excellent- only minor blip was the roadworks outside the Hotel but this did not spoil our Holiday. The service at All Suites and Hotel was very impressive- they were all working to a high standard - very knowledgable and endearing.
Stayed 7 nights in Jan 2019
Response from Mathieu van Alphen on 21 Feb 2019
Dear Christopher, Thank you for sharing this kind review of our hotel. We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you again in Beach Rotana Abu Dhabi. Best regards, Mathieu van Alphen General Manager Beach Rotana Abu Dhabi

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019
Response from Mathieu van Alphen on 23 Jan 2019
Dear valued Guest, Thank you for taking your time to evaluate your stay at our hotel. We look forward to having you back with us again in Beach Rotana. Kind regards, Mathieu van Alphen General Manager Beach Rotana Abu Dhabi