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The Palazzo really is less of a hotel and more of a Business Flat (and that is a good thing). The room was large and a few minor niggles - well kept. The staff is friendly and definitely tries to help you.
i had to change my room because of the Non-Functioning AC which was not cooling and also the Travel desk should Know that when they book a car with AC then they should not provide a car with an Blower only which i promptly got to the Notice of the Hotel Staff needs improvement in this area.....
Room was good but was not cleaned properly,water glass had stain,flush was not working..wash basin was not draining
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