Bathroom not fully stocked--had to request items. Ditto a delivery that sat at front desk. Can hear noise easily from halls and other rooms. Toilet had flusher bar that you use your foot to depress--should definitely be updated as it was a pain to use. Weren't told that the kitchen would be closed for the week and there aren't a lot of restaurants in the area.
The only (and this is minor) complaint is that housekeeping didn't replace glasses and towels in bathroom that were romoved. Clearly, this was an oversite as everthing was SUBPERB. Truly, I'm sure I could have called and had it fixed quickly but was not in the mood to fool with it. However, it was truly a pleasure. The staff from soup to nuts was exceptional and it really is beautifully rennovated. CANNOT beat the location and the asset of having St. Ambroeus cafe there now is AWESOME!
Very professional and kind staff, particularly Lorraine. Hotel staff immediately addressed and resolved to my satisfaction two concerns I had with the room. The room was quiet, clean, and comfortable. Hotel is within reasonable walking distance or short, inexpensive hired transportation to Mt. Sinai Hospital. There are good restaurants, a bookstore, markets, pharmacies, and other shops in the immediate area. Highly recommend this hotel.
"Nice efficiency apartment right next to the new Q "
Our room was comfortable and the staff was very accommodating. We arrived a few hours early, but they allowed us to check in. The apartment was clean and neat and had everything we needed. We enjoyed the neighborhood with lots of small restaurants and stores. It was quite convenient to hop on the Q line and head downtown. We had a very nice experience overall.
Of all the superlatives used to describe the Upper East Side, one word is apt: richest. Some of the city’s wealthiest residents live in the high rises that line Fifth Avenue. Be prepared to spend an entire day at the Museum of Metropolitan Art. Both a physical and art-world behemoth, the Met is home to several masterworks, from an intact ancient Nubian temple to post-modern color studies.