We arrived very late after endless flight delays, and lost baggage (not our best day) to smiling faces awaiting us at check in. They were not only kind, but accommodating and willing to go the extra mile. Within 5 minutes of being in our lovely room, a knock at the door brought us every toiletry item we could need to get us through the night and into the morning. We were so grateful! The only complaint I have (if you'd even call it that) is there was no coffee maker or fridge in the room. I wouldnt have minded as much if there was a coffee shop in the lobby, but you have to exit the hotel to get to it. No big deal, except that my coat was inside of my lost luggage, hah. other than that, I was extremely pleased with the location, accommodations, location and service. I will most certainly be back very soon.
Only downside for me was that there was no room service, but then again staying in Manhattan there's a lot of diners/restaurants that are open 24/7 w/ delivery as an option so that is what I did. Overall, excellent experience. Staff was extremely nice and helpful, I was even able to check in super early! I'll definitely be coming back.
The hotel suited us because we wanted self-catering, and the kitchen was very well fitted out. In 7 nights we never ate out, however there are many restaurants nearby. We also had a washer/dryer in a cupboard, very convenient. The hotel is in an interesting residential area, the Upper East side. There were many grocery stores in the immediate area, which was very convenient and easy. The new subway for 96 St., & 2nd Ave., opens Dec 31 and one entry is on the corner next to The Marmara and this will make it very easy for guests to get around NYC by subway. Our one bedroom unit was very spacious and had 2 bathrooms and 2 TVs. The corner unit had superb views around the city and views of the East River. Loved the balcony. The bed was fantastic. We slept better than we had in weeks prior. The Reception staff and Doormen were friendly and helpful. The housekeeping staff keep everything in a fastidious condition. We used the nearest subway constantly and were fortunate to go thru the unopened new station. We walked up to Central Park, about 15 minutes.
The Franklin is a cosy boutique hotel in a good location. It is an easy walk to museums and Central Park. A subway entrance is just around the corner. Good quality restaurants are plentiful as are deli, coffee shops, grocery, and pharmacies. The hotel staff were very pleasant and helpful. There was free wine and cheese in the evening and a free continental breakfast in the morning. The overall price was modest in comparison with other nearby hotels.
We really enjoyed our stay at the Hotel Wales. The staff was exceptional. We stayed in a large for a family of five with plenty of room for luggage and moving about. We took advantage of its location and explored Central Park. It was nice to be a little distance from the bustle of the city.
Of all the superlatives used to describe the Upper East Side, one word is apt: richest. Some of the city’s wealthiest residents live in the high rises that line Fifth Avenue. Be prepared to spend an entire day at the Museum of Metropolitan Art. Both a physical and art-world behemoth, the Met is home to several masterworks, from an intact ancient Nubian temple to post-modern color studies.