We have stayed there for one night only and it was great. Even though, we have arrived before the check in time, our room was ready and we could drop our stuff and grab a cup of coffee. The room was clean and quite. On Sunday morning we enjoyed late breakfast (it was available till 12 noon) and it was great (who wants to wake up at 9 a.m. to get their breakfast when on vacation?) Staff was very welcoming and helpful. Overall, if I need to stay in Zurich downtown again, I know a perfect place!