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Hotel Bijou

3.0 star property
Comfortable hotel, walk to Zermatt-Matterhorn Ski Paradise

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your current months are May, 2024 and June, 2024.
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June 2024

Hotel Bijou

Photo gallery for Hotel Bijou

Standard Apartment, Mountain View | Living room | TV
Property grounds
Exterior
Restaurant
Single Room | Bathroom | Hair dryer

Overview of Hotel Bijou

Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • KitchenKitchenKitchen
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Winkelmattenweg 52, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationMatterhorn glacier paradise1 min walk
  • Popular LocationZermatt-Furi Gondola3 min walk
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Room options

View all photos for Superior Double Room, Mountain View

In-room safe

Superior Double Room, Mountain View

Highlights

Balcony
Separate sitting area
Kitchen
TV
Rollaway/extra beds
Cots/infant beds
Hairdryer
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

In-room safe

Double Room

Highlights

Balcony
Separate sitting area
Kitchen
TV
Rollaway/extra beds
Cots/infant beds
Hairdryer
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, Mountain View

Standard Apartment, Mountain View | In-room safe

Standard Apartment, Mountain View

Highlights

Balcony
Separate sitting area
Kitchen
TV
Rollaway/extra beds
Cots/infant beds
Hairdryer
In-room safe
  • 60 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Double Room (View on Matterhorn)

In-room safe

Double Room (View on Matterhorn)

Highlights

Balcony
Kitchen
TV
Hairdryer
In-room safe
  • Sleeps 2
  • 1 Double Bed

About the area

Zermatt

Hotel Bijou is located in Zermatt. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn.
Visit our Zermatt travel guideOpens in a new window

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn glacier paradise - 1 min walk
  • Zermatt - Furi - 1 min walk
  • Zermatt-Furi Gondola - 3 min walk
  • Sunnegga Ski Resort - 52 min drive

Getting around

  • Zermatt Gornergratbahn Station - 18 min walk

Restaurants

  • Schmuggler-Höhle Zermatt - 4 min walk
  • Brown Cow - pub - 13 min walk
  • Old Zermatt - 13 min walk
  • Restaurant du Pont - 11 min walk
  • Elsie's Bar - 12 min walk

About this property

Hotel Bijou

Family-friendly hotel
Near Zermatt-Matterhorn Ski Paradise, Hotel Bijou provides a garden, a playground and an arcade/games room. For some rest and relaxation, visit the sauna. A bar, supervised childcare and a restaurant are available to all guests.
You'll also find perks such as:
  • Multilingual staff, smoke-free property and a front desk safe
Room features
All guestrooms at Hotel Bijou boast comforts such as safes and free newspapers.
Extra amenities include:
  • TVs with cable channels
  • Balconies, kitchens and phones

Languages

English, French, German, Hungarian, Italian, Portuguese, Serbian, Spanish

Property amenities

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • In-room kitchen
  • Playground
  • Supervised activities for children

Conveniences

  • Safe at front desk

Guest services

  • Multilingual staff
  • Turndown service

Outdoors

  • Garden

More

  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Kitchen

Outdoor space

  • Balcony

More

  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Pets

Pets are allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Bijou Zermatt
Bijou Zermatt
Hotel Bijou Hotel
Hotel Bijou Zermatt
Hotel Bijou Hotel Zermatt

Frequently asked questions

Is Hotel Bijou pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Hotel Bijou?

Check-in begins at 3 PM.

What time is check-out at Hotel Bijou?

Checkout is at 11 AM.

Where is Hotel Bijou located?

This family-friendly Zermatt hotel is steps away from Zermatt-Matterhorn Ski Paradise, Matterhorn glacier paradise and Zermatt - Furi. Zermatt-Furi Gondola and Furi - Riffelberg are also within 5 minutes. Zermatt Gornergratbahn Station is 18 minutes by foot and Zermatt Station is 18 minutes.

Hotel Bijou Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 6 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

George, Denver

Liked: Cleanliness, staff & service, room comfort
Classic
Affordable place to stay. We stayed here out of necessity because we planned our trip in high season about one week prior to arriving. I liked it because of proximity to the gondola and we could get 2 rooms (4 bed apartment) for the price of 1 room in town. It was a nice start to the trip to have split rooms to catch up on sleep after 16 hour travels from the US. You get what you pay for here (dated interiors, no frills) plus the best view of the Matterhorn in town.. It's way up the hill from town but hoofing uphill is a good thing to do when trying to acclimate to Zermatt. Great breakfast as per all hotels in Zermatt. I never tried the dinner. Ski room was spacious. Hotel owner was very helpful to give us a complementary ride to our next hotel location.

8/10 Good

Bryan, San Francisco

Liked: Cleanliness, staff & service, room comfort
Way up the hill, just like I like it.
Completely amazing view of the Matterhorn from the balcony, which goes around the corner to cover two sides of the corner room, 306. The other window faced an adjacent hotel. I was there in November, and as such there was no snow to ski down to the gondola which I assume is possible in the winter. 30 francs for an electric taxi from downtown, otherwise it's a walk uphill, steep for the last half kilometer (that half kilometer starts at the Gondola). Didn't bug me, but I know some people it would. Plenty of climbers have stayed here. The bathroom floor had been repaired and it wasn't such a prorfessional job. Some of the finish on the bathroom windows (also Matterhorn view) was waering off. Service is simple. Breakfast is very basic - I recommend hitting the grocery store by the train station and keeping a "cooler" on the balcony. ...eat health and save the calories for Fondue ;) Other than that my concerns for ski season are space. The rooms are a good size for a little trip, but with equipment and drying ski clothes it would get tight in there. It's one of my favorite hotels, actually.

8/10 Good

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the Matterhorn
I stayed three nights in the four-person apartment on the top floor with my husband and his parents. The apartment is very spacious and has a cosy chalet feel. It has a kitchen, a large balcony with a fantastic view of the Matterhorn and a spa bath in the bathroom. The only problem is the room and bed setup. There is a double bedroom plus a room with a single bed and another single bed in the lounge. This would be fine for a family with kids but not ideal for two couples. Also the ceiling in the bathroom is low so it's difficult for tall people to shower. The service is very friendly and the continental breakfast is great, with bircher muesli, cheese, cold meats, fresh croissants and homemade bread. The hotel is about a 10-minute walk above the town - easy unless you've got too much luggage or are not very mobile. Hotel Bijou was much cheaper than similar places we looked at in Zermatt. Would recommend.

10/10 Excellent

Cheryl, Stevensville, MI 49127, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an incredible view and price was just right
We arrived late and yet were happily greeted by a staff member who showed us our room. We opened our door to the balcony and the majestic Matterhorn was looming above us. We could hear cow bells softly jingling in the distance making me feel like I had been transported into a film I loved dearly called Heidi. The staff was more than helpful and we found it exceptional that they spoke so many different languages to be in tune with anyone who came to visit their hotel. I would definitely recommend this hotel to anyone who wanted to see this magnificent area.
View from the balcony

6/10 Okay

JJROTH63

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ZERMATT HOTEL
The Hotel Bijou is "out of the way" of the town, it is about a 20 minute walk, uphill through the city. The Gondola to Klein Matterhorn runs near the hotel, but this is not "in-town". The staff has trouble with English unless you talk to the son, Andre, he speaks fluent English and made a dinner reservation for us. This hotel is great for a guys week, but a woman might not like the accomidations. The view from our room was of the city, but the other side of the hotel and the breakfast room have wonderful views of the Matterhorn.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Amazing views of Matterhorn
Very friendly and helpful staff made us feel welcome. Awesome view from our balcony. A very comfy and enjoyable stay - evening meal a real bonus. We would definitely return for another visit.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect View
Although the hotel is not directly situated inside the town center, Hotel Bijou is a hidden gem in the lovely Zermatt. Nestled right up against the Matterhorn, this hotel boast magnificent views. Almost surreal in that you feel as if you are living inside a postcard. The area is quiet and peaceful, perfect for rest and relaxation, whether you are traveling with a friend or significant other. I understand the hotel is more busy during the winter season when tourists flock to the mountains, however, during the spring it was a nice surprise to not be bombarded with other guests. However, you may not even know how many other guests are staying there because each room feels private and secluded and spacious. The hotel manager and staff were incredibly helpful and delightful. The breakfast, had an array of breads, yogurts, jams, and drinks to choose from neatly displayed. The food at the hotel is amazing, you don't have to even leave if you don't want to venture into town. Although if you do, it is an easy short walk, as long as you don't have too much luggage. I would highly suggest this hotel to anyone who is looking for a comfortable stay, clean rooms, amazing views, great service. I want to go back again already.

10/10 Excellent

SWITZERLAND-USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To See Matterhorn with Family
Our stay was wonderful! The view of Matterhorn was directly from our rooms. We were very lucky to have beautiful, clear, blue sky during our stay. Which made our stay even special. Our rooms came with a huge balcony were we can rest and enjoy the gorgeous, ice-capped view of Matterhorn. The service and staff were excellent. We felt safe and at home. Andreas was very friendly, helpful, and attentive. Spoke perfect English and guided us with hints and tips around Zermatt. The Hotel is very cozy and we felt very at home. The hotel offers breakfast which was at the garden with a perfect view of Matterhorn. We could not as for anything more than this perfect view!!! Bijou has no pressure of elegant flowers or expensive decorations but to come home to visit your favorite family where one feels welcomed. We are definitely coming back and has already recommended Bijou to our friends and family.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
too far
For the price, I am sure you will be able to have a better hotel and location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zermatt Hotel visit
Over all very nice. You can see the Matterhorn from your breakfast table!