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Reviews of Blue Dolphin Holiday Resort

3.5 out of 5
Blue Dolphin Holiday Resort
Yamba Road, Yamba, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 559 reviews" "
Rating 8 - Good. 177 out of 559 reviews" "
Rating 6 - Okay. 60 out of 559 reviews" "
Rating 4 - Poor. 28 out of 559 reviews" "
Rating 2 - Terrible. 12 out of 559 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great activities for kids Right on the water and the accommodation was clean and comfortable Only thing would be the shower screen needs replacing as the water leaks out onto the bathroom floor
Stayed 1 night in Mar 2024
Response from Nicki on 22 Mar 2024
Hi JessicaThank you for your review. We have since repaired the water leak and apologise for the inconvenience.

10/10 Excellent

Missi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families. So much for kids to do. Felt very safe & the kids were entertained the whole time, which is the best kind of vacay for me!
Stayed 1 night in Feb 2024
Response from Nicki on 22 Mar 2024
Thank you for the great rating.

10/10 Excellent

TRISTA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Nicki on 16 Feb 2024
5/5 Awesome

10/10 Excellent

Paul, East Brisbane

Stayed 1 night in Dec 2023
Response from Nicki on 16 Feb 2024
Thank you for the awesome rating

2/10 Terrible

Troy

Response from Nicki on 16 Feb 2024
Would love to know how we could improve our rating, however thank you for taking the time for the rating.

10/10 Excellent

Maret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place for kids we will be back. So much to do.
Stayed 1 night in Dec 2023
Response from Nicki on 16 Feb 2024
10/10 That is a great rating, thank you, we hope to see you soon.

8/10 Good

Michael

Stayed 3 nights in Dec 2023
Response from Nicki on 16 Feb 2024
4/5 that is great to hear.

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Nicki on 16 Feb 2024
5/5 We love receiving those high ratings.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Accommodation and facilities for children were great. Bed comfortable. 1 bedroom villa was accommodation booked. Only fault was stove top on oven didn't work.
Stayed 1 night in Nov 2023
Response from Nicki on 16 Feb 2024
Thank you for your review.Our maintenance team would usually address any issues like this and have them repaired asap.We apologise if this be the case, however there is a slight trick to operating some of the ovens and stove tops.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
This park is aimed at families on longer stays and I was only staying 1 night to break up a long drive but I was pleasantly surprised. Upon arrival the pool area was full and my cabin was near a bike track and the main road but it was very quiet at night. I only booked a basic cabin but it was perfect for an overnight stay and very clean and modern. The park has lots of facilities for families on longer stays.
Stayed 1 night in Nov 2023
Response from Nicki on 16 Feb 2024
Thank you for taking the time to write this pleasant review Joanne.We hope to see you again.

8/10 Good

debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the ensuite 1 bedroom cabin, great , clean has everything . This accom at Blue Dolphin Resort has 3 pools , plenty of things to keep kids busy. Staff r very friendly & helpful. The tv in the bedroom is only thing I couldn’t get some channels .
Stayed 1 night in Nov 2023
Response from Nicki on 16 Feb 2024
Thank you for your review Debra.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities great, nice and clean. No tv reception. After hours lockbox didn't work so checkin was very delayed.
Stayed 1 night in Nov 2023

6/10 Okay

John

Travelled with partner
Disliked: Property conditions & facilities
On entering the cabin the first thing noticed was the dirty stained couch. Went back to the front counter to get log in details was told there was no guest login or internet access [not what's advertised] meant no Netflix or reasonable TV.
Stayed 1 night in Nov 2023

6/10 Okay

Abhishek

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love this property so awesome for kids with so much to do all the time you really don’t have to go anywhere such value for money
Stayed 4 nights in Oct 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay - would prefer to have better bedding but it’s a caravan park - thank you for the team loving us closer to family after 1 nights stay
Stayed 3 nights in Sep 2023

8/10 Good

Natalie

Stayed 2 nights in Sep 2023

6/10 Okay

Easter

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Villa needs updating. Overall an OK stay.
We stayed at the 2xbedroom villa for 3 nights. The villa needs updating. It desperately needs new pillows. There were sands on our beds and bathrooms we got in. For the amount of money per night i thought it could have been nicer.
Stayed 3 nights in Sep 2023

10/10 Excellent

Carol

Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
We thought Mayb a water view place would be nice! At back of Reception where we were, didn’t think parking was great! If gets crowded could be a bit tricky!
Stayed 3 nights in Sep 2023

10/10 Excellent

Felicity

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to Yamba and Blue Dolphin Resort, was such a wonderful family holiday and there was so much to do for the kids and also together as a family. Really thought the 3 bedroom Villa we had in the pool with the 2 slides was so lovely and kids lived the slides! Beautiful location right on the river, we went for big walk along the water into the main Yamba street was a beautiful walk. And the pool bar Happy hour was amazing fir us adults, great cocktails and slushies for the kids. We also really enjoyed the mini Putt Putt there too and we just loved our 3 night star and will definitely be back. 🤗
Stayed 3 nights in Sep 2023

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, room comfort
Time away
Amazing safe place for family
Stayed 2 nights in Sep 2023

2/10 Terrible

Rod

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the first time we’ve here but certainly never again. Tried to cancel and rebook months in advance, couldn’t even get a credit. Seriously unimpressed. Honestly, go elsewhere if you can. Kind regards Rod K
Stayed 3 nights in Sep 2023

10/10 Excellent

Brooke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do in one place for a family stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the east access to the river for kayaking.
Stayed 4 nights in Aug 2023

8/10 Good

Mary

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Nove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with size of accommodation. Long walk to town but worth it for the views. Busy little town with good restaurants. Would happily stay here again
Stayed 2 nights in Aug 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with kids. Staff are extremely helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Liz

Stayed 3 nights in Aug 2023

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Aug 2023

8/10 Good

Karlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin we stayed in was clean and included a double bed and two single bunk beds .The kitchen included a dishwasher and wall televisions in the main bedroom and lounge area. The shower had a glass door and the toilet fitted into a small area. The resort facilities catered for a relaxing family holiday with three different pools that were heated.There was a bar nearby for adults and barbecue areas spread around. T
Stayed 1 night in Aug 2023

10/10 Excellent

Joane

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Family focused
Stayed 2 nights in Aug 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities for having good family time
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent in all areas. I have recommended this holiday park to my friends
Stayed 1 night in Jul 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun and safe for the kids lots to do there
Stayed 2 nights in Aug 2023

10/10 Excellent

Emily-may

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a waterfront spa villa and The villa was beautiful, had so much space and were super clean! The staff were all very friendly and helpful and you definitely have to see the beautiful bar staff for one of their frozen cocktails😍 absolutely amazing all round. Good entertainment for kids of all ages, parents and even the grandparents! Definitely recommend
Stayed 4 nights in Aug 2023

8/10 Good

Joanna

Stayed 1 night in Jul 2023

10/10 Excellent

Bethanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Very affordable and beautiful location on the river. Loved hiring the tinny to go exploring up the river. Would come here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of fun things for kids to do while I went fishing
Stayed 2 nights in Jul 2023

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
well maintained gardens and public areas
Stayed 2 nights in Jul 2023

10/10 Excellent

Kelsey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and me and my family wish it was longer. It was so much fun for my young kids. So many fun activities. It was amazing
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The best holiday park we have stayed in to date. It has ample activities for the kids and they didn't want to leave the park. a must stay and a definate return for us.
Stayed 5 nights in Jul 2023

10/10 Excellent

Achol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Pauline

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our holiday was all about the kids and it was great in that regard.very happy and occupied kids The aspect with direct access to the river , was amazing. I would have love to have seen a kids club, so that parents could have some time out .
Stayed 2 nights in Jul 2023

10/10 Excellent

samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved and enjoyed my stay at the blue dolphin. What the resort offers for families is amazing. Plenty of extra activities to keep the kids away from electronics and outdoors. I’ll definitely be back in the near future with my family.! Things I didn’t like was the closure of the pool area early. As my kids wanted to swim a little bit later. Thanks
Stayed 3 nights in Jul 2023

10/10 Excellent

Carollyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Position and clean
Stayed 1 night in Jun 2023