Xpu-Ha Trip

The hotel was nice for the activities and all inclusive the food was great but some staff try so hard for you to buy there promotions and discounts, the room needs upgraded beds are not comfy and felt like moist the best part was the staff for the activities specially Ruby she was wonderful fun and great costumer services.

Rooms are nice, food was great, staff is helpful and nice.

Staff is amazing!! Everything is clean. I stay here every year!!

Very clean and staff was so friendly

Beautiful Property! We were very excited to arrive at property! Did not like everything was a sales opportunity! Didn't take I'll let you know later. Called my room every AM 8-10am to tell me they were waiting on us for tour. Asked us for 80$ down for tour. Which turned info 20$ that I was supposed to get back if we didn't come for tour. Asked for that back. They had no idea what i was talking about. Room was very well maintained. To refill on snacks, drinks to turn down service. Called about beedroom AC wasnt cooling like over rooms. Someone did come look at it. But didn't fix. Wish there were more times on restaurants. Didn't really know what was open or closed. Everything seemed to close down at 10pm. Pools, food. Would been nice to sit in a hot tub after hours. And mby there was one open we didn't know about. Food was good in all the restaurants. Room service was great all and all we had a great stay. We had a nice view on beach. And staff brought us drinks. Better service at beach than by pool, actually. Loved the location of our room. Back door walked out to everything. All and All a Great Trip!!. Thxs again!!