Exterior

Reviews of Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
511 W Winnemucca Blvd, Winnemucca, NV

Reviews

6.6
Rating 10 - Excellent. 151 out of 879 reviews" "
Rating 8 - Good. 253 out of 879 reviews" "
Rating 6 - Okay. 219 out of 879 reviews" "
Rating 4 - Poor. 142 out of 879 reviews" "
Rating 2 - Terrible. 114 out of 879 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located easy to get to everything. Very nice staff,very helpfull. Overall a very good experience.
Stayed 3 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Michael,We are delighted to hear that you found our location convenient and appreciated our helpful staff. Your positive feedback is much appreciated, and we are pleased to hear that you had a very good experience during your stay. If you require any further assistance, please do not hesitate to reach out to us.

6/10 Okay

James

Disliked: Cleanliness, amenities, property conditions & facilities
Pretty grimy Econolodge. Needs upkeep and maintenance.
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello James,We apologize for any inconvenience you may have experienced during your stay at our Econolodge. We appreciate your feedback and will address the upkeep and maintenance concerns you have raised. We strive to provide a clean and comfortable environment for our guests and will take the necessary actions to ensure a better experience moving forward.

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hairs found on the clean towels, heat did not work, hole in the wall with the wallpaper ripped, dirty
Response from Sophia CSR on 14 Jan 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. Your concerns have been noted and forwarded to our team for improvement. We will hope you give us another chance to improve our services to serve you better in the future.

6/10 Okay

Lawrence M

Stayed 4 nights in Jan 2024
Response from Manager on 12 Jan 2024
Hello Lawrence M, We're sorry to hear that your experience at our hotel was not perfect. We would appreciate it if you could reach out to us directly to discuss any issues or concerns you may have had during your stay. We value your feedback and strive to constantly improve our services.

6/10 Okay

Marielle

Travelled with family
Stayed 1 night in Dec 2023
Response from Manager on 9 Jan 2024
Hello Marielle,We appreciate you choosing our hotel for your recent stay. If there's anything specific that you would like to share with us about your experience, please don't hesitate to reach out to our hotel directly. We value your feedback and would love to address any concerns you may have had.

2/10 Terrible

Antonio

Disliked: Staff & service, property conditions & facilities
No hot water, no reasonable solution. Staff were rude.
Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Hello Antonio, We apologize for any inconvenience you may have experienced during your stay. Our team is trained to provide exceptional service, so we're disappointed to learn about the issues you encountered. We value your feedback and will use it to improve our guests' future stays. Please feel free to reach out to our management team directly to further discuss your concerns.

2/10 Terrible

Dane

Disliked: Cleanliness, amenities, property conditions & facilities
Do you want to get a mold infection? How about a cold shower in a bathroom with a light that doesn't turn on? Maybe you just would like a sink faucet with no handle and would like to find fast food leftovers on the furniture upon your arrival. You could have all this and more! I would suggest scheduling a doctor's appointment in conjunction with staying here. This place was absolutely the worst place I've ever stayed, a legitimate health hazard. If you're looking to punish someone via hotel booking, this is your spot. THE. WORST. EVER!
Response from Manager on 2 Jan 2024
Hello Dane, We apologize for any inconvenience you experienced during your stay. We take feedback seriously and will address these issues with our team to ensure a better experience for future guests. Thank you for bringing these concerns to our attention.

2/10 Terrible

Patricia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
Had no hot water for my stay. Clerk is rude. Room smelt like smoke when I booked non smoking.
Stayed 1 night in Dec 2023
Response from Sophia CSR on 30 Dec 2023
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

8/10 Good

jens s

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello jens s, We appreciate you choosing our hotel for your stay. If you have any additional feedback or suggestions, please feel free to reach out to us directly. We value your opinion and look forward to welcoming you back in the future.

8/10 Good

Christina

Travelled with family
They let me check in late because we did not make it to town until after 10:00 pm. It was not the cleanest, lots of stains on the carpet and even on the bed, the card reader was taped to the door which I have no clue what would happen if it was removed. Over all it did the job and no bedbugs which is a scary issue that seems to plague many places.
Stayed 4 nights in Dec 2023
Response from Manager on 22 Dec 2023
Hello Christina, Thank you for your recent stay at our hotel. We appreciate your feedback and apologize for any cleanliness concerns you experienced during your visit. We take these matters seriously and have shared your comments with our housekeeping team for immediate attention. We strive to provide a comfortable and pleasant stay for all guests and will address the maintenance issue you mentioned as well. We hope to have the opportunity to welcome you back in the future for a improved experience.

8/10 Good

Brandon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 17 Dec 2023
Hello Brandon,We're glad to hear that you had a positive experience during your stay! If you have any specific feedback or concerns, please do not hesitate to reach out to us directly so that we can address any issues. We appreciate your support and hope to welcome you back in the future.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Econo Lodge. Winnemucca, NV
Good place to stay!
Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
Hello Robert,Thank you for choosing our hotel for your recent stay! We are glad to hear that you had a positive experience and enjoyed your time with us. Should you have any future travel plans, we look forward to welcoming you back for another enjoyable stay.

2/10 Terrible

Corie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the worst hotel room I’ve ever been in. The mattresses were caved in and extremely firm, so obviously they were very old and needed replaced to allow for any comfortable sleep. The walls had drywall exposure from repair without the repair looking finished or painted and directly underneath that area the carpet had a ring stain which meant there must’ve been major water damage. It clearly should have been fixed properly before allowing guests to stay. The parking lot of the section they sent us to was also dimly lit but wasn’t noticeable except when driving around to that side of the hotel to find the room number. And the worst problem was the other parking lots were empty and we saw clear signs of vacancies in other rooms of a more updated part of the hotel but we were worried if we complained and asked for a new room that bad things would happen to our car overnight. It was overall a terrible hotel experience and if it wasn’t for a tight budget we would have immediately left in search of a different hotel.
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Hello Corie,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback regarding the condition of the mattresses and the appearance of the walls and carpet. We strive to continuously improve our facilities and will share your observations with the appropriate teams for further review. We understand your concerns about the parking lot, please rest assured that our security measures are in place to ensure the safety of all vehicles. We genuinely value your input and hope to have the opportunity to welcome you back in the future for a more positive experience.

2/10 Terrible

Irakli

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall terrible
Stayed 1 night in Nov 2023
Response from Manager on 6 Dec 2023
Hello Irakli, We're sorry to hear that your experience with us was not up to your expectations. We value all feedback and would appreciate the opportunity to address your concerns. Please reach out to our management team directly so that we can further investigate and better understand your specific issues.

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy stay quick check in, clean room, quick checkout and back on the road again. The hotel was a great value, had a satisfactory bed, clean bathroom. It checked all of the boxes.
Stayed 1 night in Oct 2023
Response from Manager on 4 Nov 2023
Hello Erik,Thank you for taking the time to leave us a review of your recent stay. We're thrilled to hear that our efficient check-in and check-out process, cleanliness of the room, comfortable bed, and satisfactory bathroom met your expectations. We appreciate your kind words and look forward to welcoming you back in the future.

6/10 Okay

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a nice stay at the hotel. The staff were very nice and helpful. However, the tub was so plugged that it filled up to pretty near the top before finishing a shower. The bathroom has wall panel paper peeling from it. The bathroom definitely needs an update.
Stayed 2 nights in Oct 2023
Response from Manager on 26 Oct 2023
Hello karen, Thank you for your feedback. We appreciate your kind words about our staff. We apologize for the inconvenience with the tub and the condition of the bathroom. We will make sure to address these issues for a better experience in the future.

6/10 Okay

MI

Travelled with group
Disliked: Property conditions & facilities
The price was just ok, the cleanliness was just ok, the repair was just ok, the security felt sketchy.
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello MI, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will address these concerns promptly.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick sleep
It was a good place to rest your head!
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello Sarah,Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay and had a restful experience at our hotel. We look forward to welcoming you again in the future!

8/10 Good

Cindy

Travelled with family, Travelled with pets
I had a couple of dogs and there was not a place to walk them to “do their business”.
Stayed 1 night in Oct 2023
Response from Manager on 20 Oct 2023
Hello Cindy,We apologize for any inconvenience caused by the lack of a designated area for walking pets. We will take this feedback into consideration for future improvements.

6/10 Okay

Bret

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had previously cancelled my 2nd night stay through expedia within the cancellation period. However, upon arrival, was charged for two nights lodging. Spoke with overnight desk clerk and she said she charged me appropriately as they did not receive cancellation. Expedia customer service assured me that they spoke with hotel and the 2nd night was cancelled. I felt she was unconcerned and did nothing to help me sort it out.
Stayed 2 nights in Oct 2023
Response from Manager on 19 Oct 2023
Hello Bret, We apologize for any inconvenience caused. Please provide us with your reservation details so that we can investigate and resolve this issue for you. Thank you for your patience.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Older hotel but clean & comfortable
Stayed 1 night in Oct 2023
Response from Manager on 17 Oct 2023
Hello Richard,Thank you for choosing our hotel. We strive to maintain cleanliness and ensure our guests' comfort. We appreciate your feedback.

10/10 Excellent

John, Salt Lake City

Travelled with family
Liked: Cleanliness, staff & service
Only stayed over night on a road trip, staff was very helpful and accommodating. Didn’t have any issues
Stayed 1 night in Oct 2023
Response from Manager on 13 Oct 2023
Hi John,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

4/10 Poor

Kelly

Disliked: Staff & service
We stay here often as our stop over to California. Normally our stay is perfectly fine, this time checkin took way longer than normal and our room reaked of cigarette smoke.
Stayed 1 night in Oct 2023
Response from Manager on 11 Oct 2023
Hello Kelly,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

4/10 Poor

Alicia, Omaha

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
It was a place to put my head down but not a great place to stay. One positive thing is that there is a gas station right next door
Response from Manager on 6 Oct 2023
Hello Alicia, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

2/10 Terrible

Richard

Disliked: Staff & service
The girl at the front desk was new and did not speak much English. She did not recognize that the room was already paid for on Expedia. So she canceled the payment from Expedia to the motel on Mastercard and billed me again on Visa, so I got double billed. We figured it out in the AM and Jessica was very helpful in the morning. As for the room, there were no hangers, the towel rack was coming off the wall on the left and they need a new plastic handle for the bath faucet.
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello Richard ,Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

2/10 Terrible

silvia

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Bathroom dirty tv had no power hair dryer no power
Stayed 1 night in Sep 2023
Response from Manager on 17 Sept 2023
Hello silvia,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

4/10 Poor

Mary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mildew in bathroom -dingy tub. Carpet dirty & stained.
Stayed 1 night in Sep 2023
Response from Manager on 11 Sept 2023
Hello Mary,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

4/10 Poor

jayne

Disliked: Amenities
I had to change rooms 3 times to get a working tv
Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Hello jayne,Thank you for taking the time to share your comments regarding our tv. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

4/10 Poor

Robert

Stayed 1 night in Aug 2023
Response from Manager on 14 Sept 2023
Hello Robert,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 Okay

Neil

Travelled with group
Liked: Staff & service
It was decent for 2 nights
Stayed 2 nights in Aug 2023
Response from Manager on 26 Aug 2023
Hello Neil,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Hello Alan,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

Virginia

Travelled with partner
Staff could’ve been friendly. We had no hand soap in our room.
Stayed 1 night in Aug 2023
Response from Manager on 19 Aug 2023
Hello Virginia,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff and also our room. We hope to see you again and that you will be truly impressed with our continued improvements.

4/10 Poor

Sarah

Disliked: Amenities
This is an old, tired motel. Bathroom terribly outdated, awful caulking and stained sink. Actual hole in the carpet. Visible Extension cords being used for coffee pot and fridge , hairdryer broken. The online ad was very misleading about the condition if this property.
Stayed 1 night in Aug 2023
Response from Manager on 18 Aug 2023
Hello Sarah, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Phill

Travelled with family
Disliked: Property conditions & facilities
Countertop in bathroom is broken. Hole in the wall. Strong smell of mold
Stayed 1 night in Aug 2023
Response from Manager on 7 Aug 2023
Hello Phill, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Manager on 4 Aug 2023
Hello John,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Penny

Stayed 1 night in Jul 2023
Response from Manager on 22 Aug 2023
Hello Penny,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

4/10 Poor

Ted

Stayed 1 night in Jul 2023
Response from Manager on 17 Aug 2023
Hello Ted, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Pool was closed because it didn’t pass inspection. Blow dryer was not working. Went to desk and they didn’t have anything to replace it with or help. Flies and other bugs in rm. the condition of the rm was very poor.
Stayed 1 night in Jul 2023
Response from Manager on 25 Jul 2023
Hello Alysia, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty not worth the cost
Stayed 1 night in Jul 2023
Response from Manager on 16 Jul 2023
Hello Jason,Thank you for your valuable opinion regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Good

joeseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 15 Jul 2023
Hello joeseph,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Good

James

Stayed 1 night in Jul 2023
Response from Manager on 1 Aug 2023
Hello James,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on 12 Jul 2023
Hello Jordan,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 2 Sept 2023
Hello Scott,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Gregory

Stayed 1 night in Jul 2023
Response from Manager on 26 Jul 2023
Hello Gregory,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 Poor

Justin

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked these rooms with the advertisement of a pool. Pool was dirty and not operational. We stayed here in 2020 and the rooms had mold and old bandaids in them, thought we would try again and are disappointed yet again and will not be returning. The no smoking rooms smell like smoke and smell like mold. Bathtubs are stained. Flooring in bathrooms is not installed properly. It’s very outdated. We will not be returning.
Stayed 1 night in Jun 2023
Response from Manager on 2 Jul 2023
Hello Justin,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

8/10 Good

Michele

Liked: Cleanliness, staff & service
Overall good. Staff was helpful with our afternoons arrival. Shower doesn’t drain and very limited towels.
Stayed 1 night in Jun 2023
Response from Manager on 25 Jun 2023
Hello Michele,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a very nice room for the price. Pleasantly surprised how nice the room was.
Stayed 1 night in Jun 2023
Response from Manager on 24 Jun 2023
Hello matthew,Thank you for your review and comments regarding our staff as well as our price. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

leroy

Stayed 1 night in Jun 2023
Response from Manager on 12 Jul 2023
Hello leroy,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

6/10 Okay

Joe

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good enough because of the price
Great for the price and would stay again just because of the price but I’m not too picky. Cons: key cards stopped working Direct TV stopped working but just unplugged it to reset and it worked after a day of no TV (didn’t report) Bathroom door had loose hinges and would t close properly, I tightened the hinges myself and worked better but this should have been easily caught and fixed. Bathtub needs to be replaced or at least repainted. Stained and rust or material breakdown in the tub. Front door security latch (to crack the door open and keep locked) was broken. Pros: Clean, comfortable beds, mini fridge was cold, staff was friendly and attentive.
Stayed 3 nights in Jun 2023
Response from Manager on 14 Jun 2023
Hello Joe, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

8/10 Good

Kristen

Stayed 1 night in Jun 2023
Response from Manager on 4 Jul 2023
Hello Kristen,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.