Courtyard

Reviews of The Old Bell Inn

3 out of 5
The Old Bell Inn
42 Market Place, Warminster, England

Reviews

7.6

Good

Rating 10 - Excellent. 109 out of 486 reviews" "
Rating 8 - Good. 221 out of 486 reviews" "
Rating 6 - Okay. 110 out of 486 reviews" "
Rating 4 - Poor. 30 out of 486 reviews" "
Rating 2 - Terrible. 16 out of 486 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Angela

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had lunch before check-in and enjoyed the roast dinner, especially the vegetables and the service. My dessert was forgotten. We checked in and found the room clean but no bedside lamps. The room was very hot, a staffer came up but the windows wouldn't open and there is no heat control in the room, so she brought us two fans. It was quite a long night with the traffic noise, fan noise and the warm room. Would not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Stayed 5 nights in Dec 2023

6/10 Okay

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night business trip in December. Parking was good and the thai food was delicious. My only issues are the service charge they put on top of the bill at payment stage and My room was really too hot even though the radiator wasnt on . But overall would stay again
Stayed 1 night in Dec 2023

8/10 Good

Shane

Business traveller
Liked: Cleanliness
Convenient location
Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel.
Nice clean comfortable warm, will stay again. Food was good as well.
Stayed 3 nights in Nov 2023

8/10 Good

L

Stayed 3 nights in Oct 2023

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were polite and jolly Rooms were ok Food was a bit expensive
Stayed 1 night in Oct 2023

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from james on 20 Oct 2023
thanks for your review, hope we can welcome you back again

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service
Nice enough place. Morning staff and restaurant staff were lovely and very helpfu.
Stayed 1 night in Aug 2023
Response from james on 20 Oct 2023
thanks for your review, hope we can welcome you back again

10/10 Excellent

RICHMOND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights as we were visiting Longleat safari park. Only a few minutes drive away . The Thai food was very good and we made some new friends. The staff were very good and welcoming.
Stayed 3 nights in Aug 2023
Response from james on 20 Oct 2023
Thank you so much for taking the time to give us a review, very much appreciated and we hope we can welcome you back again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Aug 2023

8/10 Good

Tracy

Liked: Staff & service, room comfort
Lovely old building, room was comfortable and clean. Bathroom could do with a refurb, grouting was mouldy but overall a lovely stay.
Stayed 2 nights in Jul 2023

8/10 Good

Alistair

Liked: Cleanliness, staff & service, room comfort
Nice place, good service, food excellent, location very handy for starion
Stayed 3 nights in Jul 2023

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect, central location for visiting family. The hotel is lovely and staff very accommodating.
Stayed 2 nights in Jun 2023

6/10 Okay

Sandra

Stayed 2 nights in Apr 2023

10/10 Excellent

Garry

Stayed 1 night in Apr 2023

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay . Would definitely stay again
Stayed 1 night in Mar 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities, friendly staff. Shame staff shortages meant the bar was closed and so was the restaurant. In room amenities, tea and coffee were fantastic... Would stay again when visiting mum and dad...
Stayed 1 night in Mar 2023

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice, nicer with a restaurant that is open
This is a traditional old pub/hotel which is great. The rooms are a little dated, but clean, and it is good to be somewhere that is individual. Bed was comfortable, bathroom functional, staff friendly. One thing which would be good would be if it was made clear that the kitchen is not open on a Monday. Fortunately, there is a pub across the road that does food!
Stayed 1 night in Nov 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

8/10 Good

sandra

Travelled with partner
Liked: Cleanliness, staff & service
Liked the oldness of it locations for longleat
Stayed 2 nights in Aug 2022

8/10 Good

R

Stayed 2 nights in Jul 2022

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay. Sam is a wonderful manager treating both guests and staff with such respect. The food was to a great standard and nothing was too big a deal. Will definitely return
Stayed 2 nights in Jul 2022

4/10 Poor

Ivana

Disliked: Cleanliness, property conditions & facilities, room comfort
Hot and noisy
The hotel sits right on the high street and we had a room facing the road. Unfortunately the road is very busy and the noise continues through the night which made the room far from peaceful. There was even a delivery truck unloading at half past midnight, and the hotel is opposite a Wetherspoon's so one can imagine the noise. The room had secondary double glazing which had little effect. When we asked for an alternative room we were offered one for an additional charge, so a peaceful night's sleep is apparently an optional extra. We were also there during a heatwave and the room had no aircon and no fan. Finally, the TV was essentially unusable because the signal was so poor, and the shower was a sea of mould.
Stayed 3 nights in Jul 2022

6/10 Okay

Maria

Travelled with group
Liked: Property conditions & facilities, room comfort
Very nice hotel very helpful staff when we arrived and in the evening . But breakfast staff were miserable one staff member was behind the bar eating breakfast whilst working . And another seemed very tied and wasn’t happy . Food was cold . Might stay again if I couldn’t find Anything else
Stayed 1 night in Jul 2022

8/10 Good

John

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming old inn in the last stages of renovation. Comfy rooms, good food in the pub (including Thai for dinner!) Staff is wonderful! Had a very pleasant stay.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
The Old Bell, Warminster
Friendly staff and comfortable if slightly dated accommodation. Excellent breakfast and comprehensive affordable menu for other meals. Car parking not as suggested, the park is used by many others and not only residents. Unable to connect to the hotel intranet despite help from the manager. A friendly and inexpensive place to stay in Warminster that offers a welcome.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel... Lovely staff who all went the extra mile and we're great with our allergies.
Stayed 1 night in Mar 2020

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Everything you need, very impressed with the room
Stayed 1 night in Mar 2020

8/10 Good

Lyn, Maidstone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our roomwas at the front of the hotel. The room itself was lovely. Beds comfortable. Bathroom bit tired with discoloured grouting. The only problem was the noise and music from The Anchor opposite which could be hesrd thumping away to the early hours.cant beleive they get away with the music being so very loud. Hard to sleep.
Stayed 2 nights in Mar 2020

8/10 Good

Sheila, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly suited my needs as an overnight stop. Staff friendly and helpful, facilities just what was required.
Stayed 1 night in Feb 2020

8/10 Good

Piotr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, room comfort
One night. Handy for work. Whole place a bit tired comfortable for one night. Although booked in for two had to ask for a second set of towels. Breakfast was basic but very good
Stayed 1 night in Feb 2020

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Nicholas

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All staff were fantastic. Very helpful and friendly.
Stayed 2 nights in Jan 2020

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Window was left open by cleaner and was very hard to close but apart from this it was a very nice place to stay.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value room in center of Warminster
The room is in a character property (beams and crystal maze like layout), and the rooms are still maintained to a good standard. Breakfast was good.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the town centre within walking distance of facilities and with handy car park. Bus stop outside door and railway station less than 10 min walk away. Only downside this time was the noisy altercation between customers in the bar after I had gone to bed.
Stayed 1 night in Dec 2019

10/10 Excellent

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience overall.
Amazing place. To say the accommodation is attached to a pub, couldn’t hear a single thing from the crowds. Nice room, ablutions, food and reception, however booking into the room at first was confusing as you need to enter the pub (very difficult if you have lots of large bags). Lastly, iron and ironing board. It’s great having the option however semi broken iron, dirty and damaged ironing board + cover left for a stain on my shirt when steam was applied.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic, but good value for the price. Had to ask for tea and milk to be replenished in room
Stayed 2 nights in Dec 2019

10/10 Excellent

richard

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
was'nt happy that when we arrived to check in about 7pm a payment had already been put through at 5.53pm on my bank card i didnt make a payment at time of booking as wanted to pay cash on arrival !!!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great b&b, with excellent choice of food. Very helpful and efficient staff
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and will stay again!
Lovely stay. Staff were all very welcoming and friendly and were attentive throughout our stay. We arrived late Saturday evening but were still allowed to order food. Having an extensive Gluten free menu went down very well for one of our party. Rooms were lovely and warm, very comfortable, nice decor and soft furnishings. Plenty of information in the room back. Good selection on drinks facilities in room and lovely complimentary biscuits and toilets. Bathroom was clean and warm but basins were quite scaled. The shower was amazing. Table was allocated for breakfast for our party. Food was very good. Would definitely stay again. Although we didn't use it, there was a lovely outside courtyard area. Hotel had lots of character and its history was interesting. Excellent night's sleep in the large family room.
Stayed 1 night in Nov 2019

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great budget hotel; let down by poor housekeeping
Great budget hotel which is let down by the atrocious housekeeping. Even after complaining, the room wasn't cleaned (after 4 days!) and the bathroom /tea-coffee supplies were never replenished. On the positive side; the bar/restaurant staff were exceptional - especially Lou-Lou who was so polite and bubbly, she made the stay for us.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Andy the manager was really friendly, nothing was too much trouble. He knowledgeable about the history of the property and was very welcoming as were the other members of staff. The food was delicious and cooked perfectly. Will definitely return
Stayed 2 nights in Nov 2019

6/10 Okay

Colin

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019