Ratings based on 198 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Over all good experince

Posted 21-Aug-2014
Pros: pool steam room gym
Cons: lobby
Location: good shopping ..stonehenge
had pleasant stay. kids had great time at pool. steam room is a good one. very good restaurant and breakfast
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Good hotel and SPA

Posted 11-Aug-2014
Pros: Breakfast and comfy room.
Cons: Restaurant staff are not very friendly. My booking package included breakfast but for some reason they did not get that communication!
Location: Cotswolds beech and park
I visited with my family 2 children and 2 adults. The room and SPA area are very clean. Swimming pool can be crowded as outside people come to use the leisure facilities.
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Great facilities

Posted 11-Aug-2014
Pros: Friendliness of staff, both front desk and restaurant. Terrifically large rooms and spotless bathroom.
Cons: We felt a little overwhelmed by the coachloads of guests in the restaurant. It felt a bit like a nursing home at breakfast and dinner time.
An excellent hotel for pre-wedding preparations. The front desk agent was very professional when I advised the Expedia rate actually did include breakfast. The signage from the main road and roundabout was limited (we were looking for a big Marriott sign!) which resulted in us getting lost in our hire car and having to ask directions.
5 out of 5
Recommended
for Everyone
by A verified traveller from Devon

Great stay

Posted 09-Aug-2014
Pros: rooms, pool
Cons: Bottled water in room
Location: visited family
lovely stay, great room, nice swim in warm pool, beds comfy and great breakfast, only point bottle of small water in room would have been good
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great Stay

Posted 27-Jul-2014
Very nice hotel. Not much in walking distance but great for business trips.
3 out of 5
Recommended
for Families
by A verified traveller from Isle of Man

Not as good as previous stay!

Posted 22-Jul-2014
Pros: Breakfast; location
Cons: Air conditioning/ heating.
Location: Went to Newbury races; have used before for Cheltenham and Cotswolds visit.
We have stayed here before and found everything excellent. This time we were given a very tired room (252) with a clapped out air conditioning unit (record temperatures this weekend) so came away disappointed. The breakfast was excellent as before and at the price we paid it was overall still not bad. If we had paid more, I would have asked for the better standard of rooms we have had before.
Comment from Hotel Management
16-Aug-2014 by Lucy Guest Relations, Hotel Management
Dear Valued Guest, Thank you for your comments, we appreciate all feedback as this helps us to continue to deliver exceptional customer service. We are delighted to inform you that we are scheduled to invest in new AC/Heating units throughout the whole hotel starting this September. This will be the final stage to our £1million+ bedrooms refurbishment we had completed last September. We hope to serve you in future, please let us know if there is anything we can help you with regarding your next stay. Kind Regards
3 out of 5
Recommended
for Everyone
by A verified traveller from scotland

Modern well situated in Swindon

Posted 07-Jul-2014
Pros: Modern and clean
Cons: See above
Location: Central
Unfortunately I had a very poor sleep since two red lights on the smoke alarm on the ceiling above the bed flashed continuously all night. I did report it to a manager in the morning and he apologised but I felt some adjustment should have been made to our bill.
4 out of 5
Recommended
for Everyone
by A verified traveller from Grand Cayman, Cayman Islands

As expected for the money

Posted 30-Jun-2014
Cons: They charge for everything, no sweeteners but I guess this is the times we now live in. Be prepared to checkout with some sort of room bill.
Location: Great location in Swindon. Close to Swindon's Old Town which is a vibrant place to be at night on the weekends. Wood street is full of bars/resturants
You know what you get for the price you pay, you always have cheaper options but the location is key for this hotel, great location and expected level of service. The rooms are fully equipped and very clean with the comfort you would expect for this level hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel happy to accommodate children

Posted 16-Jun-2014
Hotel staff helped with late check out for 18 month old so we had time to organise and pack etc...
5 out of 5
Recommended
for Everyone
by opsidaisy from S Midlands

Comfortable and convenient location

Posted 01-Jun-2014
Pros: Clean, comfortable beds and pillows.
Cons: Cleanliness of changing facilities.
Location: Convenient for Oxford and SW England.
Welcoming and helpful reception staff, a comfortable room and convenient for our visit. Quite child friendly - we were with our 3 year old grandson. Breakfast was good, with a wide choice, especially fresh fruit. The swimming pool was adequate for our weekend needs, but the changing facilities could have been cleaner. They need more regular inspection.