Restaurant

Reviews of Campanile Hotel Wakefield

3 out of 5
Campanile Hotel Wakefield
Monckton Road, Wakefield, England

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 957 reviews" "
Rating 8 - Good. 283 out of 957 reviews" "
Rating 6 - Okay. 204 out of 957 reviews" "
Rating 4 - Poor. 73 out of 957 reviews" "
Rating 2 - Terrible. 89 out of 957 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Wakefield at short notice, with 2 very good friends instead of an overly expensive long weekend in Morecambe! Stopped 2 nights had an excellent time. Will be going back to Wakefield again.
Stayed 2 nights in Mar 2024

6/10 Okay

Louise

Travelled with family
Liked: Cleanliness, staff & service
Cracks in the sink and mirror were not nice, nor was the cleaner walking in to see me putting on my makeup at 11.15am, when we were told (I actually questioned it with the night porter, as it said online 11am) and it was written that check out is by 12pm... It's basic and clean, so that's all I cared about and needed for the night.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel and lovely staff
Stayed 1 night in Mar 2024

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
I was disappointed as a disabled person in a wheelchair that there was no ramp to access the reception area to book in. I had to ask 2 other residents to help lift my chair over the ridge to enable me to get into the building. Consequently I was unable to get to reception to ask questions or to get further sugar and milk. There was no bin in the bathroom to dispose of sanitary items. The room was very cold. The heating was not on. I had to go out to get a hot water bottle to warm my bed and myself up. Bed was comfortable and other facilities adequate.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of usb charging points..otherwise all good
Stayed 1 night in Mar 2024
Response from Kelly-Receptionist on 20 Mar 2024
Dear Jim, Thank you for your positive feedback as this is important to us.We are glad you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Stephen, Market rasen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & quite
Stayed 1 night in Mar 2024
Response from Kelly-Receptionist on 20 Mar 2024
Dear Stephen, Thank you for your positive feedback as this is important to us.We are happy you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Juliet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Feb 2024
Response from Kelly-Receptionist on 20 Mar 2024
Dear Juliet,Thank you for your positive feedback as this is important to us.We are happy you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed somewhere to stay for one night. Easy to find, good parking, clean room. Near to what we wanted to see
Stayed 1 night in Mar 2024
Response from Kelly-Receptionist on 20 Mar 2024
Dear Helen,Thank you for your positive feedback as this is important to us.We are happy you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would visit again - better than a travel lodge or premier inn.
Stayed 1 night in Mar 2024
Response from Kelly-Receptionist on 20 Mar 2024
Dear Julie, Thank you for your positive feedback as this is important to us.We are happy you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 Excellent

waqas

Travelled with family and small children
Good
Stayed 1 night in Feb 2024
Response from Kelly-Receptionist on 20 Mar 2024
Dear Waqas, Thank you for your positive feedback as this is important to us.We are happy you enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for overnight stay. Nice bar area
Stayed 1 night in Mar 2024
Response from Kelly-Receptionist on 20 Mar 2024
Dear Gail, Thank you for your positive feedback as this is important to us.We are happy you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Sibusisiwe

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
More than Ok, room good, lovely setting but a bit of a step from town.
Stayed 1 night in Feb 2024
Response from Kelly-Receptionist on 20 Mar 2024
Dear Richard,Thank you for your positive feedback as this is important to us.We are happy you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Lucie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean room, quiet location, very comfy bed. Couldnt fault anything!
Stayed 1 night in Feb 2024
Response from Kelly-Receptionist on 20 Mar 2024
Dear Lucie,Thank you for your positive feedback as this is important to us.We are happy you enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 Good

Sue

Liked: Cleanliness, staff & service
Disliked: Amenities
There was a problem with water pressure and was really freezing cold water . As i was meeting friends couldn’t shower and had to boil kettle to wash hair. Next morning the asame
Stayed 4 nights in Feb 2024

2/10 Terrible

Shakeel

Stayed 1 night in Feb 2024

6/10 Okay

Johannes

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Overall, my experience at the property was satisfactory. Would I book it again for a work trip? Absolutely. However, I wouldn't choose it for a romantic weekend getaway with my partner. It's precisely as advertised - a budget hotel. The Good: The beds were clean and comfortable, the bathrooms were well-maintained, and we were provided with fresh towels throughout our stay. The staff were also very friendly and accommodating. Room for Improvement: The decor felt like a throwback to the mid-70s, and the room could benefit from a fresh coat of paint. The carpets appeared worn, and the curtain sliders could use some attention. Restaurant could use with a decent coffee machine. These minor issues aside, it was a decent stay overall.
Stayed 1 night in Feb 2024
Response from Gill Douglas on 13 Feb 2024
thank you for the positive feedback and we do hope to welcome you again in the future.Kindf regardsGillian DouglasGeneral Manager

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a leak from the tap on sink was immediately offered another room we felt that it wasn’t necessary and asked for a bucket to put under sink stayed here many times since Nov last yr on a weekly basis as my son is in hospital went across for a coffee and was given it free of charge because of the sink tap leaking see u Guyana t Saturday❤️
Stayed 1 night in Feb 2024
Response from Gill Douglas on 13 Feb 2024
thank you for the positive feedback and we do hope to welcome you again in the future.Kindf regardsGillian DouglasGeneral Manager

8/10 Good

Brenden

Business traveller
Liked: Cleanliness, staff & service, amenities
Very quick check in friendly staff :)
Stayed 4 nights in Feb 2024
Response from Gill Douglas on 13 Feb 2024
thank you for the positive feedback and we do hope to welcome you again in the future.Kindf regardsGillian DouglasGeneral Manager

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely it’s the second time we stayed there, ideal spot was ground floor and able to park right outside door
Stayed 2 nights in Feb 2024
Response from Kelly-Receptionist on 20 Mar 2024
Dear Sharon,Thank you for your positive feedback as this is important to us.We are happy you enjoyed your stay with us for the second time and look forward to welcoming you back in the future.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying here weekly for one or two nights a week whilst visiting my son in hospital since November 2023 I won’t stay anywhere else it’s excellent value for money staff are fantastic it’s comfortable and clean what more could I need I will see you guys n gals next weekend Thankyou for all you do for me❤️
Stayed 1 night in Feb 2024
Response from Gill Douglas on 13 Feb 2024
thank you for the positive feedback and we do hope to welcome you again in the future.Kindf regardsGillian DouglasGeneral Manager

10/10 Excellent

Jason

Travelled with family
Great!
Stayed 1 night in Jan 2024
Response from Campanile Wakefield on 29 Jan 2024
Thank you for the excellent rating.We hope to see you again soon.Regards

10/10 Excellent

Sibusisiwe

Stayed 1 night in Jan 2024
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

8/10 Good

Philip

Business traveller
Liked: Amenities
Friendly staff on arrival. Warm,clean room on arrival. Bit dated but very serviceable .
Stayed 1 night in Jan 2024
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

2/10 Terrible

Jamie

Stayed 1 night in Jan 2024
Response from Gill Douglas on 13 Feb 2024
Thank you for rating your stay.

8/10 Good

Danny

Stayed 1 night in Jan 2024
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, welcoming, efficient, friendly. Good food from a limited menu, very good breakfast and coffee. Nice to have a bar.
Stayed 1 night in Jan 2024
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

10/10 Excellent

Alena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money place you will ever find,it’s quiet showers/bath are decent .there is face ,body,shampoo wash .kettle ,teas.more value for money than ibis even Ramada offer .yes its not within a hotel 4 walls .but doesn’t anyone really care?.i cant speak for any campinile but Wakefield.brilliant my go to essential stay place .Also breakfast is available.
Stayed 1 night in Jan 2024
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

10/10 Excellent

paulene

Stayed 3 nights in Dec 2023
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and Convenient
Cosy and convenient location, great value accomodation for an overnight stay with comfy bed, tea/coffee making facilities and a bar/restaurant on site
Stayed 1 night in Dec 2023
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

10/10 Excellent

Graham

Stayed 1 night in Dec 2023
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were very helpful rooms are a it dated but overall great value for money
Stayed 2 nights in Dec 2023
Response from Campanile Wakefield on 18 Dec 2023
Dear Paul,thank you for the great review.We hope to welocme you again soon.

6/10 Okay

Marc

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No frills and very basic
This is exactly what it says on the tin - a 2 star hotel, suitable for a cheap night to lay your head. More of a motel, very few staff, dreadful area on an industrial estate. But, it’s cheap!
Stayed 1 night in Dec 2023
Response from Campanile Wakefield on 18 Dec 2023
thank you for the great review.We hope to welocme you again soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel very clean staff really helpful would recommend to family and friends
Stayed 1 night in Dec 2023
Response from Campanile Wakefield on 18 Dec 2023
thank you for the great review.We hope to welocme you again soon.

6/10 Okay

Thomas

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean
Stayed 5 nights in Dec 2023
Response from Campanile Wakefield on 18 Dec 2023
thank you for the great review.We hope to welocme you again soon.

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023
Response from Gill on 24 Jan 2024
Dear guestThank you for the great rating.It is good to know we are getting it right.We hope to welcome you again soon.KInd regardsGillian DouglasGeneral Manager

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities
I checked in and was given my room number. When i got to the room it had not been cleaned. Returned to reception and was given another room, got to the door and the card would not open the door. Back to reception and got the card initialised and returned to the room to find that it had not been cleaned either. Back to reception and said that I was sitting in the bar until someone found me a room and checked that it was clean. Not a very good first impression of your hotel and when I complained to the guy in charge, he replied "Its nothing to do with me"??? Who was it to do with? I wont be staying in any of your hotels in future and will not be recommending them to anyone either. I think I should have a full refund for the way I was treated
Stayed 1 night in Dec 2023
Response from Campanile Wakefield on 18 Dec 2023
Dear Johnthank you for the feedback, as you know, I have already responded to you directly.The room cleaning issue was an iscolated incident and has been duly addressed.Thank you for your feedback.

8/10 Good

ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem.
The room was comfortable with a good sized bed and duvet. The water in the bathroom was very hot and heating provided. Breakfast was freshly cooked with cereals etc in abundance which ensured a good Starr of day. Reception services were excellent. For the price paid I will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Campanile Wakefield on 18 Dec 2023
thank you for the great review.We hope to welocme you again soon.

10/10 Excellent

Melanie

Stayed 2 nights in Dec 2023
Response from Campanile Wakefield on 18 Dec 2023
thank you for the great review.We hope to welocme you again soon.

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023
Response from Campanile Wakefield on 18 Dec 2023
thank you for the great review.We hope to welocme you again soon.

10/10 Excellent

Liz

Stayed 1 night in Dec 2023
Response from Campanile Wakefield on 18 Dec 2023
thank you for the great review.We hope to welocme you again soon.

10/10 Excellent

Justine

Stayed 3 nights in Dec 2023
Response from Campanile Wakefield on 8 Dec 2023
Thank you for the great ratiung.See you again soon!

8/10 Good

Simon

Stayed 1 night in Dec 2023
Response from Campanile Wakefield on 8 Dec 2023
Thanks for hte great rating and see you again soon!

10/10 Excellent

David

Stayed 2 nights in Nov 2023
Response from Campanile Wakefield on 8 Dec 2023
Thanks for the great rating and see you again soon!

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay in this budget hotel, very comfortable beds, and good sized TV, for the price ....you can't knock it, Def would stay again as a one night stopover.
Stayed 1 night in Nov 2023
Response from Campanile Wakefield on 8 Dec 2023
Thanks for the great rating and see you again soon!

10/10 Excellent

Stephen

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Customer service was great 👍
Stayed 4 nights in Nov 2023
Response from Campanile Wakefield on 8 Dec 2023
Thanks for the great rating and see you again soon!

8/10 Good

Richard

Stayed 1 night in Nov 2023
Response from Campanile Wakefield on 8 Dec 2023
Thanks for the great rating and see you again soon!

8/10 Good

Hannah

Business traveller, Travelled with partner
Disliked: Amenities
For the price - it’s an ok stay? Food is limited - you have the hotel or Toby carvery, didn’t check deliveries nearby but is limited. Nice quiet area though!
Stayed 1 night in Nov 2023
Response from Campanile Wakefield on 8 Dec 2023
Thanks for the great rating and see you again soon!