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Reviews of Super 8 by Wyndham Waldorf

2 out of 5
Super 8 by Wyndham Waldorf
3550 Crain Hwy, I-95 Exit 7A Rt 5 to 301 S, Waldorf, MD

Reviews

4.8
Rating 10 - Excellent. 23 out of 239 reviews" "
Rating 8 - Good. 36 out of 239 reviews" "
Rating 6 - Okay. 42 out of 239 reviews" "
Rating 4 - Poor. 41 out of 239 reviews" "
Rating 2 - Terrible. 97 out of 239 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Constance

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was terrible. I didn’t stay. I wouldn’t let a dog stay there.
Stayed 2 nights in Aug 2023

4/10 Poor

Tynika

Disliked: Cleanliness, property conditions & facilities
When I arrived to the property, they were unable to find my reservation due to their system entering the reservation incorrectly. Mr. Larry (management) did get the issue resolved. The room that was assigned to me was awful. I immediately noticed that it only had one bed (I paid for 2 queen beds). Bedding was filthy with hair and stains all over, the bathroom toiletries were half used, and washcloths/towels needed to be replaced. Ms. Tammy (housekeeping) came to change the sheets and toiletries out, but I still didn't feel comfortable with the room nor was it what i paid for. I appreciate Expedia for quickly resolving the issue and getting me to a more suitable location.
Stayed 1 night in Jul 2023

2/10 Terrible

Benica K

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt like anything about it, dirty sheets smoking everywhere, smelly, roaches roaming around, no breakfast, all things they said are there was a lie, not even Wifi
Stayed 1 night in Jun 2023

2/10 Terrible

Tia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Night staff was respectful and that is all. No front to the dresser drawers, ran out of toilet paper and had to buy some due to it being locked up and only property manager is able to access, no remote to the TV, and saw a roach in the bathroom. I will NEVER stay here again!
Stayed 1 night in Jun 2023

4/10 Poor

kennard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didn't have chairs in it like stated when booked,no ice bucket,towels was dingy,smoke dector missing, double lock on door broken etc....
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Before booking, think about it what's there!
Fading facility. All the smoke came into our room and non-smoking area. A bit better than some years ago. Roach in a trash bin in the reception area. A drug dealer or a prostitute on the parking lot waiting for one's friends on and off until 2 am at the parking lot with loud boom music. A black man at the front desk was sleeping and finally wake up. But he did not call even police. No telephone in a room attached to. So every time something happened and hotel guests need something, they have to go to the front desk back and forth.
Stayed 1 night in Jan 2023

2/10 Terrible

J

4/10 Poor

Ann

Travelled with group
We didn't stay there. It was dirty. The front desk person was kind and understanding, especially after he saw the room.
Stayed 1 night in Dec 2022

2/10 Terrible

Delisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Motel 8 Beware
Do not stay here. The rooms are not clean. They do not give refunds after check in but you cannot see the room until after you have checked in!
Stayed 1 night in Sep 2022

4/10 Poor

Gail

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Not sure it is cleaned let alone sanitized between guests. Floors were stained, had hair on them, dead roaches. Bed linens rumpled and not crisp. Mattress soft and saggy; pillows very hard and lumpy, almost impossible to sleep on. No tissues or bars of soap or toiletries left for me. No rolling cart for my luggage. Deep cracks in window glass.
Stayed 2 nights in Oct 2022

4/10 Poor

Whitney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Barry

Stayed 2 nights in Jun 2022

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were smoking in the non smoking area
Stayed 1 night in Dec 2021

2/10 Terrible

Lindsay, WILMINGTON

Travelled with family and small children
Disliked: Property conditions & facilities
We arrived at night and the power was out. We were unable to check in and still haven’t received a refund.
Stayed 1 night in Jan 2022
Response from HM on 7 Jan 2022
We apologize for your inconvenience. I will make it my priority to correct the charges. Hope we can serve you better next time.

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from HM on 7 Jan 2022
Sorry you feel that way. Usually people try out the product and then have an opinion. I see no reason for your rating. Sorry you couldn't check in because of power outage.

2/10 Terrible

Sharon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no electricity due to a snow storm in Maryland. I did not stay at the hotel that day.
Stayed 1 night in Jan 2022
Response from HM on 7 Jan 2022
We apologize for the inconvenience. But we are not in control of mother nature.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice, friendly and welcoming place to stay.
There was a small problem and they were very good to take care of It right away. The night person and the morning desk people were so thoughtful, personal and really went the extra mile to make our visit so wonderful.
Stayed 1 night in Jul 2021

2/10 Terrible

Tanisha

Liked: Cleanliness
Disliked: Room comfort
Unsatisfied guest
I checked in around 10pm from that time until I finally checked out around 4am the people above me were fighting. I called the front desk 3 times and the people in 212 still don’t stop to the point where I had to call county police.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk was very helpful and friendly. Other than that i was very unhappy and a little concerned about the fact that we paid for two rooms for two nights to end up in a room that the smell of smoke gave me a headache when i walked threw the door. Also the room had a tiny tv not what was advertised we had no microwave to even heat up food during our stay. Most concerning of all there was no fire alarm in the room at all which is not okay. We asked about other rooms but was told they were completely booked up. Not happy at all about the stay there and the money paid thinking it would be a clean comfortable stay
Stayed 2 nights in Apr 2021

8/10 Good

Ismael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Day Away
The right location for a night to remember. A moment to escape from the outdoors. A warm, quiet and friendly place to unwind.
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not Recommend
To enjoy Holiday. Smells cigarette all over reception area and all the hall way around Non-Smoking Area. 53 smoke-free guestrooms?? Seriously? "Free continental breakfast, free WiFi" is a lie. Bad WiFi connection and most of the time, I could not use it. No Free continental breakfast at all. It was not announced or contacted us before travelling. No notice. Anyone wants to stay hear?
Stayed 1 night in Jan 2021

2/10 Terrible

Jaime

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Will never ever stay there again
Stayed 3 nights in Nov 2020

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

Adonai

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020

2/10 Terrible

Taylor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Jason

Liked: Room comfort
Disliked: Cleanliness
Blah worth a quick overnight
Is was a lot “local” traffic. They were having sex outside my window on first floor in the back of the building. Very interesting! But i went for Six Flags so was a short trip!
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
There was water all over the floor
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2020

6/10 Okay

Nicholas

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2020

2/10 Terrible

Reddz, Baltimore

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had problems with the heat and they would refund any of my money for the room at all so we had to stay cold all night with Chemical smell In my room
Stayed 1 night in Feb 2020

8/10 Good

Giselle, Bayshore Ny

Travelled with partner
Liked: Staff & service, property conditions & facilities
Friendly staff. Room was clean, good enough for short stay. Smelled mildly of smoke but tolerable
Stayed 1 night in Feb 2020

2/10 Terrible

Lashon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disgrace and disgusting...
This hotel is absolutely disgusting. When we initially walked in there was a red head lady who failed to give her name who was pretty rude. We for in our room and it was absolutely disgusting. The bathtub had what looked like something growing in it and the toilet was separating from the floor. The microwave looked like it had not been cleaned in forever and the fridge had mold from the outside in not to mention I didn’t want my feet to touch that disgusting floor. Not sure what was lingering on one of the pillows but threw it to the side. Went to the restroom in the middle of the night and lo and behold the roaches started scattering when the light was turned on. Also, walking through the hallway you pretty much get a contact high from the marijuana smell coming out of half the rooms. So when checking out the lady that was suppose to be at the front desk was sitting in the chair, we ask her did we need to do anything and she said no just put the key on the desk. Not once did she try to get up. The worst personality I have ever seen. So to other’s the picture of this place is very deceiving, I wouldn’t spend one penny or want anyone else to have to go through this. It’s a disgrace.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
No fridge no microwave ice machine is
Stayed 1 night in Dec 2019

4/10 Poor

Murat

Stayed 1 night in Nov 2019

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I called in Friday night to see if I could do a late check in find out they moved me location with out knowing
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2019

2/10 Terrible

Isabella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was literally a biohazard to be in, and has clearly not been cleaned in between customers (or on a regular basis ever) Dried blood in the bathroom. Dried urine on the toilet seat. Hair on the bathtub crusted on by god knows what. Multiple different types of hair between blankets. Mysterious stains on walls, floors, furniture. The hallways reeked of mildew and cigarettes. Also, I’m pretty sure this place functions mainly at a location for a prostitution ring.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The rooms have been renovated but the bathroom needs work.. The lower level smells like a cellar...like it had a water leak in the past. Also has a strong smelling of someone that had pets or been smoking. Overall it is decent property if you are only staying for a night.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Debbie at front desk was very unfriendly. I told the manager. We decided not to stay at the hotel. She is the worse front desk person over 40 years of stayong in hotels.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Sep 2019

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiles in shower were cracked up sink was cracked wallpaper was coming of wall in bathroom and a roach was in the shower
Stayed 1 night in Aug 2019

8/10 Good

kelly

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019