All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Amanda,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
10/10 Excellent
Sandra
Travelled with family
20 Apr 2024
Liked: Property conditions & facilities
Check in was easy,desk clerk nice and friendly
Sandra
Stayed 1 night in Apr 2024
Response from Hillstone Inn on 21 Apr 2024
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Excellent
Kim
Travelled with partner
18 Apr 2024
Very clean just as the property management strives for & promotes. Breakfast provides everything you need . Excellent overnight stay, highly recommended! Thank you staff!
Kim
Stayed 1 night in Apr 2024
Response from Hillstone Inn on 19 Apr 2024
Hi Kim, Thank you for taking time to share your review and for your nice comment about our rooms, breakfast and service! We do our best to ensure that each guest has a stay that exceeds their expectations. We hope to see you again soon.
Enjoyed the continental breakfast, the upgraded shower, and the centralized location. Staff were helpful, rooms were clean, and the pool area looked tucked away and relaxing.
Kimberly
Stayed 4 nights in Apr 2024
Response from Hillstone Inn on 17 Apr 2024
Hi Kimberly, We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
The rooms were clean and modern. The staff was friendly. Breakfast was included in the price.
Heather
Stayed 1 night in Apr 2024
Response from Hillstone Inn on 17 Apr 2024
Dear Heather, From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Dear Heather, From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Dear Peter,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Excellent
Rae
28 Feb 2024
Liked: Cleanliness, staff & service
It was convenient for my travels. Had dinner practically onsite at Apple Annies. Great wait staff and the hotel staff was exceptionally friendly and helpful
Rae
Stayed 1 night in Feb 2024
Response from Hillstone Inn on 28 Feb 2024
Hi Rae,It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
Very noisy from the sounds of traffic on the busy street that is right in front of the hotel.
My TV was unplugged and I couldnt plug it to the outlet right behind it because the TV is mounted in such a way that it is completely blocking the outlet.
The smell of the cleaning product used to clean the room lingered and it was so strong that it gave me a headache.
Savann
Stayed 1 night in Feb 2024
Response from Hillstone Inn on 28 Feb 2024
Dear Savann,We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Hi John, Thank you for your review! We are happy you enjoyed your stay! Please consider staying with our hotel on your next visit to Tulare. Safe Travels.
2/10 Terrible
Jaroslaw
25 Feb 2024
Jaroslaw
Stayed 1 night in Feb 2024
Response from Hillstone Inn on 20 Mar 2024
I do apologize that you had an unpleasant stay. We hope you'll consider us when your back in Tulare. Please feel free to contact me directly so I can ensure your next stay is exceptional.
Overall everything was great but some areas of room does need some dusting but overall service was fast, room was nice, bathroom clean, and king bed was comfortable.
Yua
Stayed 1 night in Jan 2024
Response from Hillstone Inn on 17 Jan 2024
Dear Yua,Thank you for choosing us. We appreciate your comments. They help us improve and offer a better service to our clients. We hope you choose us again on your next trip to town.
The room was not insulated well, as soon as we got in our room there was loud music playing in one of the nearby rooms. We were on the first floor and could here everything from outside.
Winnie
Stayed 1 night in Jan 2024
Response from Hillstone Inn on 12 Jan 2024
Dear Winnie, We are happy your overall experience was pleasant. However, we want to apologize for the issue which kept it from being perfect. We appreciate you sharing your feedback so that we can continue to improve and deliver the best guest experience possible.
Dear Stephen, From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
10/10 Excellent
Maria
6 Jan 2024
Maria
Stayed 1 night in Jan 2024
Response from Hillstone Inn on 12 Jan 2024
Dear Maria, It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
Good morning Cindy, Thank you for choosing us and for taking some of your valuable time to give us a great score. We look forward to see you again on your next visit.
There was a cockroach inside the room. Also I paid more to stay at this place because the reviews raved about the breakfast but it turned out to be basic just like any other place. The room also had a sewage smell that I don’t know where it comes from.
LAY
Stayed 1 night in Dec 2023
Response from Hillstone Inn on 12 Jan 2024
Dear Lay,We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
The room was nice, but the location was lousy. it was clustered in with several other hotels/motels and a coffee shop that made entering and exiting a hassle. I would choose somewhere else in the future. While there were not homeless on site, they were camping out on the outskirts of the rear parking lot, which made me feel uncomfortable about leaving my car over night.
Andrew
Stayed 3 nights in Dec 2023
Response from Hillstone Inn on 23 Dec 2023
At Hillstone Inn Tulare, we make it our mission to provide hospitality service on the highest level in order to meet the expectations of every one of our valued guests and to ensure that every guest that stays with us will always have an enjoyable, relaxing, restorative, and fresh clean rooms. Also, a friendly, and thoughtful atmosphere. Please know we also have security and night to make sure our guest feels safe.
We are happy your overall experience was pleasant. However, we want to apologize for the issue which kept it from being perfect. We appreciate you sharing your feedback so that we can continue to improve and deliver the best guest experience possible.
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
We are happy your overall experience was pleasant. However, we want to apologize for the issue which kept it from being perfect. We appreciate you sharing your feedback so that we can continue to improve and deliver the best guest experience possible.
6/10 Okay
Stephen, Visalia
13 Dec 2023
Stephen
Stayed 1 night in Dec 2023
Response from Hillstone Inn on 12 Jan 2024
Dear Stephen, We are disappointed to hear that your stay did not meet your expectations. Please accept our apologies and we hope you will consider staying with us again in the future.
10/10 Excellent
cindy
12 Dec 2023
Liked: Cleanliness, amenities
cindy
Stayed 1 night in Oct 2023
Response from Hillstone Inn on 23 Dec 2023
Thank you for your review! We are happy you enjoyed your stay! Please consider staying with our hotel on your next visit to Tulare. Safe Travels.
Staff was very welcoming and answered any questions and concerns I had. Breakfast had a good selection to chose from. Definitely will be staying again
Selena
Stayed 1 night in Nov 2023
Response from Hillstone Inn on 23 Dec 2023
We are thrilled your stay was wonderful that you want to comeback. Thank you for the great comments on our staff and breakfast. It's our goal to always make feel our customers like been home.
I'd have given Hillstone a 5-star for cleanliness, friendly staff and the very decent breakfast alone! Unfortunately, no bottled water in the room (and the tap is so clorinated) and the fire alarm kept going off because of the steam from the shower ~ at least that's what maintenance decided since it kept happening. FUN!
Marlene
Stayed 2 nights in Nov 2023
Response from Hillstone Inn on 2 Dec 2023
Dear Marlene,It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
Dear John,Thank you for your review! We are happy you enjoyed your stay! Please consider staying with our hotel on your next visit to Tulare. Safe Travels.
Enjoyed our stay. The room was clean. Remodeled and updated. Breakfast was good. Complimentary coffee and hot chocolate at all hours. I would stay there again
Verified traveller
Stayed 1 night in Nov 2023
Response from Hillstone Inn on 23 Nov 2023
We are thrilled your stay was wonderful that you want to comeback. Thank you for the great comments on our rooms and about the staff. It's our goal to always make feel our customers like been home.
4/10 Poor
Katherine
17 Nov 2023
Katherine
Stayed 1 night in Nov 2023
Response from Hillstone Inn on 20 Nov 2023
Dear Katherine,I do apologize that you had an unpleasant stay. We hope you'll consider us when your back in Tulare. Please feel free to contact me directly so I can ensure your next stay is exceptional.
Our renovated room was modest, but very clean. Had a few noisy neighbors, and some one thought it would be funny to set off the fire alarm at midnight, but I would recommend this property for friendliness of staff, cleanliness, breakfast buffet, price point, and location.
Susan
Stayed 1 night in Nov 2023
Response from Hillstone Inn on 15 Nov 2023
Thank you for taking the time to give us your feedback on our hotel. We try our very best as a team to provide our guest a home away from home. We apologize for the couple minutes alarm disturbance, but we are glad it was a false alarm. Thank you for staying with us and we are looking forward to seeing you in the near future.