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Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1010 E Prosperity Avenue, Tulare, CA

Reviews

6.4
Rating 10 - Excellent. 25 out of 75 reviews" "
Rating 8 - Good. 11 out of 75 reviews" "
Rating 6 - Okay. 9 out of 75 reviews" "
Rating 4 - Poor. 12 out of 75 reviews" "
Rating 2 - Terrible. 18 out of 75 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen, Riverdale

Liked: Cleanliness, staff & service, amenities
Great location for attending events in the area and close walk to food
Stayed 4 nights in Apr 2024

10/10 Excellent

Shilow

Business traveller
Awesome
Stayed 1 night in Mar 2024

10/10 Excellent

Lisseth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel if you just want something to sleep and spend the day out. The staff is very friendly, the breakfast so good and practical. Really enjoy it!!

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Cherri

Stayed 1 night in Feb 2024

8/10 Good

Mark

Stayed 1 night in Feb 2024

10/10 Excellent

Ernestina

Stayed 1 night in Feb 2024

10/10 Excellent

Chapós

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Miguel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont do it
Not clean, painting on walls was unfinished, hair and blood in the bathroom gross
Stayed 1 night in Jan 2024

10/10 Excellent

Aubree

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Loved I could have my dog with no issues. Easiest check in ever
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. I was assigned a room that was dirty, the staff switched me to another room also dirty and ended up giving me a suite which was fantastic. Overall I was pleased with my stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Alexis

Stayed 2 nights in Jan 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Dec 2023

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marayah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Aurora

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Tv was not working no WF
Stayed 2 nights in Dec 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff and a nice breakfast.
Stayed 1 night in Dec 2023

2/10 Terrible

luis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty ugly room withbroaches.
Roch infested room Worst breakfest Room had a bad order and the last guest left a pair of sock. I stayed 5 days with no service to my room.
Stayed 6 nights in Dec 2023

10/10 Excellent

Crystal

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Marjan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't stay here again
No hot water, breakfast didn't have batter for waffles, small.
Stayed 1 night in Dec 2023

2/10 Terrible

Lacy

Disliked: Staff & service, amenities, property conditions & facilities
Employees were rude were caught looking thru window room was on ground floor right next to service desk. Food at breakfast was cold.
Stayed 1 night in Nov 2023

10/10 Excellent

DONNA, San Bernardino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Nov 2023

10/10 Excellent

Masa

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Cory

Travelled with group
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst stay so far in Tulare
We decided to give this hotel one more chance but it disappointed us once again. We arrive late do to construction on the freeway and we were exhausted as it is. We go to check in and the person helping us was saying the card used for the reservation was wrong and we had to wait and after that we finally got our room and it smelled horrible and we found used condoms in our bathroom like it’s was recently used and not cleaned that whole day. We went and told the person down stair and they said they would clean it. We went out with the family and came back and the room was still not cleaned. We asked again if the room can be cleaned and waited called again and nothing. We were so grossed out my wife had to buy cleaning supplies and clean our room. We shouldn’t have to do that and to make things worse they wouldn’t give us a different room. Really disappointed.
Stayed 1 night in Oct 2023
Response from Vivek Bhardwaj on 3 Nov 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay at our property. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely,

10/10 Excellent

JEFFREY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Friendly staff. Condition of room was satisfactory. Towel bar came out of the wall due to faulty anchor bolt. Notified the front desk immediately. Who then opened a maintenance ticket to fix it. Overall a good stay. Would stay there again
Stayed 6 nights in Oct 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Thank you for your valuable feedback on your last stay. This helps us to keep doing well in regards of our guest experience and motivate our team to learn and enhance their guest services.

6/10 Okay

Oscar

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Oscar, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

2/10 Terrible

travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken beer bottles in the parking lot My key opened every door I tried
Stayed 3 nights in Oct 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Travis,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

2/10 Terrible

ASHLEY

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is a very dirty hotel.
Stayed 2 nights in Oct 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Ashley,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Rosemary,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your last stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

4/10 Poor

Deedra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet had a hair on it, the sink had a long, black hair in it, and the bedding was old, dingy, and had a hole and 2 grey stains on the bottom sheet...have no plans to ever stay here again, sorry!!
Stayed 1 night in Oct 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Dedra,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

2/10 Terrible

ENRIQUE

Stayed 3 nights in Oct 2023

10/10 Excellent

Kenneth, Tipton

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Seen cockroaches, pool and spa was dirty
Stayed 2 nights in Oct 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Kenneth,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your last stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

6/10 Okay

robert

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your last stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

4/10 Poor

Denise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run from this place real quick
House keeping was working the front desk and was texting her supervisor to check us in. Wanted a copy of my drivers license and I said NO she could look at my license for verification but could not make a copy. This place was very shady. People partying in the halls and in the parking lot till early morning. Floors were filthy and website stated plush blankets if you consider 2 sheets plush then this is your place. Air conditioner/heater was intermittent.
Stayed 1 night in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Denise,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ivan

Stayed 1 night in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Ivan,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your last stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

4/10 Poor

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall it was dirty, no blankets, not enough towels. No way to comunícate with front desk. The breakfast was undesirable. Overall it was a terrible experience!!!!!!! Will never stay there again
Stayed 1 night in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Virginia,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Andrew,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Andrea,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your last stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

10/10 Excellent

Nereida

Liked: Cleanliness, staff & service, property conditions & facilities
Juan at the front desk was awesome
Stayed 1 night in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Nereida,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your last stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

2/10 Terrible

Diana Ruiz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Diana,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

4/10 Poor

Ryan

Disliked: Property conditions & facilities, room comfort
I wouldn't recommend this Quality Inn. The room is cheap but you get what you pay for. Very loud and noisy with kids running and screaming in the hallways. Showers are not adequate for anyone above 5'5. The breakfast area is horribly managed and not restocked. Its dirty unclean and not well taken care of. Bed was comfortable for a good sleep.
Stayed 2 nights in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Ryan,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

4/10 Poor

ramiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really noisy, could hear every noise going on, ac was super loud. Both pool and jacuzzi weren’t clean. Bath towels were dirty. The mini fridge had a horrible odor. Staff completely ignored request for towels and other items.
Stayed 2 nights in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Ramiro,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and clean room
Stayed 1 night in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Valuable Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your last stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very dissatisfied with this stay
We decided to arrive at 3:30pm because it said on our reservation that the rooms would be ready by 3pm. We went in and they were just starting to clean the rooms. They told us it was only going to be a 30 minute wait for them to clean our room and so we decided to go see our grandkids and come back. We came back and there were many people waiting and we got there and our room wasn’t ready that the room they were going to give us we couldn’t get. We had to wait and extra 20 minutes for the room to be ready. We had never had problems with this hotel until this trip. To make things worse when we finally got our room the sheets that they put had stains that looked like blood stains. My wife ended up staying ay my daughters and I ended up staying in the hotel.
Stayed 2 nights in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Valuable GuestThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. They provided a nice breakfast.
Stayed 2 nights in Sep 2023
Response from Vivek Bhardwaj on 31 Oct 2023
Dear Kristin,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your last stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

8/10 Good

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023