Dining options at the hotel include a restaurant and a coffee shop/café. A complimentary breakfast is offered. An Internet point is located on site and high-speed wireless Internet access is complimentary. This 4-star property offers access to audiovisual equipment and small meeting rooms. Event facilities include a ballroom and banquet facilities. For a surcharge, the property provides a roundtrip airport shuttle (available on request), a cruise ship terminal shuttle, and an area shuttle. This Victorian hotel also offers a rooftop terrace, barbecue grills, and multilingual staff. Business services, wedding services, and translation services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Gran Hotel Gervasoni is a smoke-free property.

Restaurant Di Vino - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and brunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Afternoon tea is offered. Some meals may not be served daily.

Room service (during limited hours) is available.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: CLP 73500 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.