Superior Double Room | View from room

Reviews of IMPERIAL Hotel & Restaurant

5 out of 5
IMPERIAL Hotel & Restaurant
Subaciaus Str. 2, Vilnius

Reviews

9.0

Wonderful

Rating 10 - Excellent. 323 out of 546 reviews" "
Rating 8 - Good. 165 out of 546 reviews" "
Rating 6 - Okay. 40 out of 546 reviews" "
Rating 4 - Poor. 15 out of 546 reviews" "
Rating 2 - Terrible. 3 out of 546 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edgars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.Will come back
Stayed 1 night in Jan 2024
Response from Imperial Team on 5 Mar 2024
Dear Guest, Thank you so much for leaving a great review regarding your recent stay at Imperial Hotel & Restaurant.We are looking forward for your next stay with Imperial

10/10 Excellent

Dmitri

Stayed 2 nights in Feb 2024

10/10 Excellent

Stepan

Stayed 3 nights in Dec 2023
Response from Imperial Team on 19 Jan 2024
Thank you for stay in Imperial Hotel.Looking forward to welcome back again soon. Regards, Imperial Team

10/10 Excellent

HuiMin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Experience!
Stayed 1 night in Nov 2023
Response from Imperial Team on 19 Jan 2024
Thank you for stay in Imperial Hotel.Looking forward to welcome back again soon. Regards, Imperial Team

10/10 Excellent

Cynthia, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Old Town. Walkable from train and easy walking all of Old Town. Excellent breakfast, especially Sundays!!
Response from Imperial Team on 19 Jan 2024
Thank you for stay in Imperial Hotel.Looking forward to welcome back again soon. Regards, Imperial Team

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
great location. big rooms
Stayed 2 nights in Sep 2023
Response from Imperial Team on 2 Oct 2023
Thank you for your stay with Imperial Hotel

10/10 Excellent

Signe

I wonderful place. Great staff, great location for wandering the city. Delicious and very ample breakfast
Stayed 3 nights in Sep 2023
Response from Imperial Team on 2 Oct 2023
Thank you for your stay with Imperial Hotel

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice staff. The hotel is right in Old Town, so very easy walking.
Stayed 1 night in Aug 2023
Response from Imperial Team on 11 Sept 2023
Thank you for your stay with Imperial Hotel & Restaurant Looking forward to welcome back you again.

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location Staff are superb from checking in (midnight check in) Staff where very professional I needed a taxi and staff booked and it arrived within 2 minutes Location in the Old Town surrounded by Bars Restaurants also Supermarket is short walk if required Room was excellent beds soft and v.clean
Stayed 3 nights in Aug 2023
Response from Imperial Team on 11 Sept 2023
Thank you for your stay with Imperial Hotel & Restaurant Looking forward to welcome back you again.

10/10 Excellent

Andre, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome some location, attention to details everywhere. Breakfast was over the top. Ana and Maksim at the front desk went above and beyond, so professional.
Stayed 2 nights in Jul 2023
Response from Imperial Team on 17 Aug 2023
Thank you for your stay in Imperial Hotel. Looking forward to welcome back you again.

10/10 Excellent

Fernando

Stayed 3 nights in Jul 2023
Response from Imperial Team on 2 Oct 2023
Thank you for your stay with Imperial Hotel

8/10 Good

Turgut Cihangir

Stayed 2 nights in Jun 2023
Response from Imperial Team on 1 Aug 2023
Thank you for your stay in Imperial HotelLooking forward to see you again.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Was only one night unfortunately and was hardly even in my room… but loved it and everyone was super helpful at font desk even packed my breakfast “ to go”bag for my early 4am BOLT to airport.
Stayed 1 night in May 2023
Response from Imperial Team on 13 Jun 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
The Imperial Hotel was clean & comfortable with very courteous and friendly staff. The hotel is in a central area of the wonderful old town of Vilnius.
Stayed 2 nights in Jun 2023
Response from Imperial Team on 13 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 10 nights in May 2023
Response from Imperial Team on 2 Jun 2023
Thank you for your stay in Imperial Hotel. Looking forward to welcome back you again. Regards,

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Breakfast bar was delicious. The Tabas bar had good choices. Room was very clean and comfortable. Only issue I had was with internet connection would go in and out.
Stayed 4 nights in May 2023
Response from Imperial Team on 2 Jun 2023
Thank you for your stay in Imperial Hotel. Looking forward to welcome back you again. Regards,

8/10 Good

Juraj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Imperial Team on 8 May 2023
Thank you for your stay with Imperial Hotel

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Juan

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2022

4/10 Poor

Dzmitry

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room had a bad smell from the toilet throughout the stay. Also, the girl at the reception was very rude when checking in, did not explain anything. The rooms are very small for a 5 star hotel.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful - the breakfast wonderful - but the very best was the staff. On Thursday night, Sept 8, the desk person - I’m forgetting his name - let us put our parking cost on his online app and for us to reimburse him. When you see this message, please give him a special thanks for that!!
Stayed 2 nights in Sep 2022

4/10 Poor

Rafal

Travelled with partner
Disliked: Amenities, property conditions & facilities
My girlfriend wanted to use the hotel for the spa reason however when she went down to use the Spa they told her she will have to wait for an hour bc jacuzzi has to be requested before. Also the bathrooms are so small it’s so difficult to use them However if you want to be in the center of the town go ahead enjoy the hotel
Stayed 1 night in Aug 2022

8/10 Good

Nadia, Needham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location to stay in old part of Vilnius. Nice hotel, booked superior king, had a beautiful view of the square. Stayed Mon-Wed, so it was pretty quite at night after 11pm. There was an issue the A/C - they don’t turn it on until mid-June. It was ok to sleep with the windows open, but there is no screens, so flies and mosquitos are in the room Had dinner at the Hotel’s California Bar one evening (was poring rain). Ok for a drink and small bite, wouldn’t recommend for dinner.
Stayed 3 nights in Jun 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This boutique hotel is the finest I have ever staid in th4 world! Staff beyond belief!!!
Stayed 4 nights in May 2022

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful hotel reminiscent of an age of elegance. The main dining room was fit for a royal dinner and the California Tapas bar served excellent food and drink until midnight. Breakfast was I excelled - one day in the room with a tower of breakfast samplers along with eggs Benedict, eggs cooked to order, crepes, and French toast. The staff was helpful and generous with their time. Every recommendation was spot on. Can’t imagine staying anywhere else in Vilnius.
Stayed 2 nights in May 2022

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll Be Back
Booked this for family attending our son's wedding. We were looked after so well; nothing was too much trouble for any of the staff. Food amazing, rooms very comfortable and clean. Thank you all very much
Stayed 3 nights in Sep 2021

10/10 Excellent

Per

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Karolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room and delicious breakfast 👍
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Overpriced. Tiny old rooms with loud music downstairs.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to everything. Near to tourist attraction, restaurants and shops. The staff are good and very helpful. The food is good. We really enjoy our stay in Imperial Hotel.
Stayed 3 nights in Jan 2020

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with great rooms only down side was that we were on the 2nd floor and pretty much hear the bar music going off all night with the odd squeaky floor boards.
Stayed 2 nights in Dec 2019

6/10 Okay

Jazmin

Business traveller
Liked: Staff & service
Overall good, but not a 5 star as they marketed
Stayed 2 nights in Nov 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good location
The hotel was in a great location. The room was nice and it was very quiet. The room was smaller then I would have liked and the shower stall was really small. The staff were very friendly and helpful. I would recommend the hotel and would stay here again.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Gordo, Toronto, Ontario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the Old area of town. Walking distance to restaurants and the sites.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Karen Marie Fougner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great city break
We really enjoyed our stay at the hotel. The room and hotel was lovely, nicely decorated and with a very warm atmosphere. The rooms are quite spacious and have a cosy, old-fashioned style, slightly dated but well maintained. Staff were very friendly and hospitable. The breakfast looked small at first glance but it had actually great variety and everything was made fresh and tasteful. Location wise the hotel was also great. The restaurant with the same name but also the California bar both situated in the hotel had truly amazing food and are both a must to try if you are staying as a guest or not. Overall recommended.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Ole Jørgen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for visiting Old Town Vilnius
Our experience was fantastic and we would recommend this hotel to anyone. We had an interior room which was perfectly quiet. The Imperial hotel was ideally located in Old Town between major attractions.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply one of the nicest hotels i have stayed in anywhere in the world. The rooms, staff and restaurants were also exceptional.
Stayed 1 night in Aug 2019

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me for water €8 x 2 while making it seem like the water was complimentary. These practices are unacceptable!!!
Stayed 2 nights in Aug 2019