Terrace/patio

Reviews of Congress Hotel

4 out of 5
Congress Hotel
Vilniaus str. 2, Vilnius

Reviews

8.4

Very good

Rating 10 - Excellent. 251 out of 639 reviews" "
Rating 8 - Good. 281 out of 639 reviews" "
Rating 6 - Okay. 85 out of 639 reviews" "
Rating 4 - Poor. 13 out of 639 reviews" "
Rating 2 - Terrible. 9 out of 639 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

malkhaz, tbilisi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perferct 👌
Stayed 4 nights in Dec 2023
Response from Sigitas Kosteckas on 9 Jan 2024
Dear Malkhaz, Thank you for your high review score.We will be looking forward to welcome you back to Congress Hotel! Best regards, Sigitas Kosteckas Front Office Manager

10/10 Excellent

Eduardas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sigitas Kosteckas on 2 Jan 2024
Dear Eduardas, Thank you for the time you spend on leaving such a high review score about your recent stay in Congress Hotel.We are looking forward to welcome you to our hotel on your next visit to Vilnius! Best wishes, Front Office Manager Sigitas Kosteckas

6/10 Okay

Enrico

Stayed 5 nights in Sep 2023
Response from Sigitas Kosteckas on 31 Oct 2023
Dear Enrico,Thank you for your time sharing your impressions about your stay at Congress hotel. Please take our apologies that you were not fully satisfied with our service.We hope to welcome you once again in our hotel and we will put all our efforts to make next your stay at Congress hotel more enjoyable.Best regards, Sigitas KosteckasFront Office Manager

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to walk around the city and easy transport links to the airport
Stayed 2 nights in Oct 2023
Response from Sigitas Kosteckas on 23 Oct 2023
Dear Craig,Thank you for your high review score and your feedback. We will be looking forward to welcome you back to Congress Hotel! Best regards,Sigitas Kosteckas Front Office Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but a little way from the Old Town.
Stayed 2 nights in Oct 2023
Response from Sigitas Kosteckas on 16 Oct 2023
Dear John, Thank you for your high review score.We will be looking forward to welcome you back to Congress Hotel! Best regards,Sigitas Kosteckas Front Office Manager

4/10 Poor

Philip

Travelled with partner
They said they gave us an up grade which we didn’t ask for and then made us move to another room after one night of a five night stay even though we made it clear we wanted to stay in the same room when we checked in. We had to walk back to the hotel in the rain when we were informed that we had to move in the middle of our tour to see the local sights
Stayed 1 night in Oct 2023
Response from Sigitas Kosteckas on 4 Oct 2023
Dear Philip,Thank you for your time sharing your impressions about your stay at Congress hotel. Please take our apologies that you were not fully satisfied with our service. We didn't know you were from the group, which is why you got the upgrade. In the morning you came to the reception and told us that you were from the group and you wanted to stay in the same room, but we couldn't extend you there because we didn't have that type of room anymore and you had to move to another room booked by the group.Best regards, Sigitas KosteckasFront Office Manager

10/10 Excellent

Labinsky

Stayed 3 nights in Sep 2023
Response from Sigitas Kosteckas on 3 Oct 2023
Dear Labinsky, Thank you for the time you spend on leaving such a high review score about your recent stay in Congress Hotel.We are looking forward to welcome you to our hotel on your next visit to Vilnius! Best wishes, Front Office Manager Sigitas Kosteckas

4/10 Poor

Jurgen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms smells like old lady.No breakfast bag in the morning because the kitchen closes before 14.00 local time to prepare it and the Air conditioning in the room are dripping. I told reception that the AC were dripping on the floor and there solution was to put a bucket there
Stayed 1 night in Sep 2023
Response from Sigitas Kosteckas on 3 Oct 2023
Dear Jurgen, Thank you for your time sharing your impressions about your stay at Congress hotel. Please take our apologies that you were not fully satisfied with our service.As we talked to reception, they gave you breakfast takeaway in the morning during your check-out.Housekeeper was told to take the bucket away from the room when you told us that A/C were dripping. We were fully booked so we had no rooms to change for you. We hope to welcome you once again in our hotel and we will put all our efforts to make next your stay at Congress hotel more enjoyable.Best regards, Sigitas KosteckasFront Office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Sigitas Kosteckas on 25 Sept 2023
Dear, Thank you for your high review score. We will be looking forward to welcome you back in our hotel. Best regards,Sigitas Kosteckas Front Office Manager

4/10 Poor

Elena

Stayed 1 night in Aug 2023
Response from Sigitas Kosteckas on 27 Aug 2023
Dear Elena, Thank you for your time sharing your impressions about your stay at Congress hotel. Please take our apologies that you were not fully satisfied with our service.We hope to welcome you once again in our hotel and we will put all our efforts to make next your stay at Congress hotel more enjoyable.Best regards, Sigitas KosteckasFront Office Manager

8/10 Good

Jekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Staff is very nice. Single room is small, but cool enough. Lacked compliment water. Room was getting too hot during the day, but air conditioning is that good, that problem is solved in 10-20 minutes, you don’t even need to leave it on over night. Breakfast is cool, milk without lactose is available. The minuses are, hair dryer sometimes got “tired” and you need to wait for few minutes until it will start to work again (and it’s very hot, you can’t change that). And swith box is very noisy, I had to pull out ny card to sleep, thus I couldn’t charge my phone during the night.
Stayed 3 nights in Aug 2023
Response from Sigitas Kosteckas on 17 Aug 2023
Dear Jekaterina, Thank you for your feedback following your stay in the hotel Congress.We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable!Sincerely, Front Office Manager Sigitas Kosteckas

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service, business, attention to detail
The Hotel helped me with everything that I needed. The breakfasts were delicious, staff was competent, everyone was friendly. I really enjoyed my time in the spacious beautifully furnished room. The amazing bathroom and 24 hour availability for questions. In addition to great Wi-Fi. Great place to stay overall!
Stayed 6 nights in Jul 2023
Response from Sigitas Kosteckas on 25 Jul 2023
Dear, Bryan, Thank you for such a valuable feedback following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office ManagerSigitas Kosteckas

10/10 Excellent

Valentin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 2 nights in Jul 2023
Response from Sigitas Kosteckas on 10 Jul 2023
Dear Valentin, Thank you for your high review score.We will be looking forward to welcome you back to Congress Hotel! Best regards,Sigitas KosteckasFront Office Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Terrible. I stayed for a week, the room didn't get cleaned for a few days, bins overflowing, the hotel is so run down, dirty stinky carpets, bathroom full of black mould, the bed was so uncomfortable - it looked like it had about 50 year old mattress that had no spring to it left. I felt like sleeping on the bed frame. Staff are rude and unfriendly. The photos are misleading when you book, although it specifically had a description of the room and a photo. Wen I questioned the room standard (sent the picture from their website with description and the booking confirmation and the actual room photo) I got the following reply " The first picture that you sent us is renovated room (I do not know why it still shows as standard one) and second picture is how our real not renovated standard rooms look like". 3 months later they still have the same photos for the standard rooms that look nothing like the room you get. So be aware, you might not get what you booked and the difference in standard is significant. Definitely not a 4*, would say a low 2* with 0 cleanliness rate? I booked it based purely on the price for a longer stay. I didn't expect it to be amazing but didn't expect it to be that bad either. Never again! So many other lovely hotels in Vilnius. One thing was good though- great wi-fi signal. Location is also good. And if hotel management will comment of this review I hope they have a decency just to admit it was a bad experience and try to improve their standards.
Stayed 5 nights in Mar 2023
Response from Sigitas Kosteckas on 26 Jun 2023
Dear, Thank you for your time sharing your impressions about your stay at Congress hotel. Please take our apologies that you were not fully satisfied with our service. Your remarks about cleaning efficiency were taken into serious consideration.Please accept our deepest apologies about the staff. Your comments about staff was discussed among hotel management team and already improved.You booked Standard room ( not renovated ) and you was looking to all the pictures in general. Receptionist did offer you an upgrade for extra charge for the renovated room. We have Standard room and Standard renovated room. We hope to welcome you once again in our hotel and we will put all our efforts to make next your stay at Congress hotel more enjoyable.Best regards, Sigitas KosteckasFront Office Manager

10/10 Excellent

Iveta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Sigitas Kosteckas on 16 Jun 2023
Dear Iveta, Thank you for your high review score.We will be looking forward to welcome you back to Congress Hotel! Best regards,Sigitas KosteckasFront Office Manager

10/10 Excellent

Michael, Elk Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was friendly and check in was easy. The room is clean. My room included breakfast which consisted of standard European offerings. The location was close enough to walk to sights and town square.
Stayed 1 night in May 2023
Response from Sigitas Kosteckas on 22 May 2023
Dear Michael, Thank you for your high review score and your feedback.We will be looking forward to welcome you back to Congress Hotel! Best regards,Sigitas KosteckasFront Office Manager

8/10 Good

mukesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance to old town, nice pleasant staff, well managed property. rooms bit old but overall picked it for great value given the choices
Stayed 1 night in Apr 2023
Response from Sigitas Kosteckas on 13 Apr 2023
Dear Mukesh, Thank you for your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable!Sincerely, Front Office ManagerSigitas Kosteckas

10/10 Excellent

Vytautas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Laura Subačienė on 27 Feb 2023
Dear Vytautas,Thank you for such a valuable your feedback on Expedia following your stay in our hotel. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice, excellent accessibility with public transport, staff at reception very nice and willing to solve small problems expressly, girls in the restaurant at breakfast very diligent. The room was nice and spacious, with a view of Vilnius castle and quiet enough due to the direction to the courtyard and not to a busy intersection. The problem was a bit with the noisy minibar, and the bathroom, although washed regularly, could do with some vacuuming of other people's hair. Overall, I definitely recommend this hotel.
Stayed 6 nights in Dec 2022
Response from Sigitas Kosteckas on 5 Jan 2023
Dear, Thank you for such a valuable feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office ManagerSigitas Kosteckas

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The client services at the front desk from Enrika and Hilda were really wonderful.The location not far from the airport.Anyone coming from VNO take the G3 bus 15 mins for one Euro. Best deal. Download the “Bolt” app taxi services nicely priced. KJK NY NY.
Stayed 1 night in Aug 2022
Response from Sales Manager, Kamilė Goštautaitė on 18 Oct 2022
Dear Guest,Thank you for choosing Congress Hotel.We are glad to hear that you enjoyed your stay with us!Looking forward to welcome you once again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2021
Response from Kamilė Goštautaitė on 4 Oct 2021
Dear Michael, Thank you for choosing Congress Hotel and your high rate! We look forward to welcoming you once again! Best regards Kamilė Goštautaitė

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had room 409 that was recently remodeled and had excellent view 'GEDIMINO BOKSTAS, CATHEDRAL BELL TOVER AND ROOF, ALSO THE HILL OF CROSSES".
Stayed 4 nights in Jul 2021
Response from Kamilė Goštautaitė on 26 Jul 2021
Dear Guest, Thank you for choosing our hotel and your kind feedback! Best regards, Front Office Manager, Kamilė Goštautaitė

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Great Hotel, clean, comfortable and in the city center. The service was excellent!
Stayed 4 nights in Dec 2019
Response from Front Office Manager - Egidijus on 6 Jan 2020
Dear Ben, Thank you for taking the time to tell us about your experience at the Congress hotel. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Best wishes, Front Office Manager - Egidijus

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Congress
Excellent time had friendly staff and excellent facilities. Good location for old and new town Would definitely stay again
Stayed 4 nights in Dec 2019
Response from Front Office Manager - Egidijus on 9 Dec 2019
Dear Mark, Thank you for taking the time to tell us about your experience at the Congress hotel. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Best wishes, Front Office Manager - Egidijus

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and comfortable
Stayed 6 nights in Oct 2019
Response from Front Office Manager - Egidijus on 4 Nov 2019
Dear Sir/Madam, Thank you for such a valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Front Office Manager - Egidijus on 28 Oct 2019
Dear Andrew, Thank you for such a valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Vilnius
The hotel is located just at the Northern edge of the Old City, merely a 10 minutes walk from the Cathedral and 5 minutes from the trendy Gediminas Avenue. The buffet breakfast was varied and fresh. The room was spotless clean and very well noise isolated. Beds very comfortable in a moderately large room. Courteous and helpful reception at all times.
Stayed 2 nights in Sep 2019
Response from Front Office Manager - Egidijus on 4 Oct 2019
Dear Stefan, Thank you for such a valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Front Office Manager - Egidijus on 9 Sept 2019
Dear Sir/Madam, Thank you for such a valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The rooms were clean and a large size. The location was wonderful as it was a very easy, safe walk to the Old Town. Breakfast was extensive! The staff were always welcoming and friendly.
Stayed 3 nights in Aug 2019
Response from Front Office Manager - Egidijus on 26 Aug 2019
Dear Sir/Madam, Thank you for such a valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast. Good position - close to the centre and all items of interest. Huge room - we were upgraded. Quiet room on the 6th floor.
Stayed 2 nights in Aug 2019
Response from Front Office Manager - Egidijus on 12 Aug 2019
Dear Sir/Madam, Thank you for such a valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great location, great value
Stayed 2 nights in Aug 2019
Response from Front Office Manager - Egidijus on 6 Aug 2019
Dear Sir/Madam, Thank you for the time you spend on leaving such a high evaluation and review about your recent stay in Congress Hotel on Expedia. Positive feedback is the greatest reward for us. We are looking forward to welcome you to our hotel on your next visit to Vilnius! Best wishes, Front Office Manager - Egidijus

8/10 Good

Mike

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Front Office Manager - Egidijus on 2 Aug 2019
Dear Sir/Madam, Thank you for such a valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fantastic staff very friendly service was excellent
Stayed 10 nights in Jul 2019
Response from Front Office Manager - Egidijus on 2 Aug 2019
Dear Sir/Madam, Thank you a valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Night stay at Congress
We stayed at the Congress for one night. The room was clean and of a good standard. The staff were exceptionally helpful and very well mannered. The Resturant at the hotel where we had lunch is above average and food is of excellent quality. We would stay at the Congress again.
Stayed 1 night in Jul 2019
Response from Front Office Manager - Egidijus on 29 Jul 2019
Dear Tristan, Thank you for such detailed and valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Front Office Manager - Egidijus on 29 Jul 2019
Dear Gene, Thank you for such a valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice room with plenty of space. Our junior suite had two twin beds and a pull out. It also had a balcony where we took pictures of the sunset. Staff was friendly. The lobby was gorgeous. From the pictures before arriving, I thought the room looked a little old, but I didn’t think that after being there in person. Great location, easy for walking. Good variety of complimentary toiletries. The only real negative was noisy guests in our hallway, but that’s not the hotels fault. There was a big step to get out onto the balcony, but it didn’t bother us. Our room was a little too warm when we got there, it was a very hot day. Everything was good though. I would stay again. Nice hotel, the highlight for us was the balcony.
Stayed 1 night in Jun 2019
Response from Front Office Manager - Egidijus on 1 Jul 2019
Dear Sir/Madam, Thank you for such detailed and valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Have stayed at this hotel previously and enjoyed the room I had, this time had a room with old fashioned furnishing, it was not what I have expected and it felt that I overpaid for the place. The sheets and towels were not very new, felt it has been used for years and it was unpleasant. The best thing about the hotel is superb location. Also, rooms have A/C and a small fridge which i found useful. The service is good.
Stayed 1 night in Jun 2019
Response from Front Office Manager - Egidijus on 1 Jul 2019
Dear Sir/Madam, Thank you for taking the time to tell us about your experience at the Congress hotel. We are very sorry that you were not fully satisfied with your recent stay at our hotel. But please know that your feedback is extremely valuable to us and we will pay attention to your remarks by continuing to focus on making each and every guest experience the best it can be. Please accept our deepest apologies. We will be happy to welcome you again in our hotel and we will put all our efforts to make next your stay at Congress hotel more enjoyable. With best wishes, Front Office Manager - Egidijus

8/10 Good

BYOUNG YOUNG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Front Office Manager - Egidijus on 21 Jun 2019
Dear Byoung Young, Thank you for the time you spend on leaving such a high evaluation and review about your recent stay in Congress Hotel on Expedia. Positive feedback is the greatest reward for us. We are looking forward to welcome you to our hotel on your next visit to Vilnius! Best wishes, Front Office Manager - Egidijus

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Front Office Manager - Egidijus on 28 May 2019
Dear Glenn, Thank you very much for sharing your travel experience you had with Congress hotel. Your positive review is the greatest reward for us. We will be looking forward to welcoming you back to Congress Hotel! With our best wishes, Front Office Manager - Egidijus

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Properties are okay nice fine properties nice service
Stayed 1 night in May 2019
Response from Front Office Manager - Egidijus on 10 May 2019
Dear Sir/Madam, Thank you for your valuable feedback on Expedia following your stay in the hotel Congress. Positive feedback is the greatest reward for us. We are looking forward to welcome you to our hotel on your next visit to Vilnius! With our best wishes, Front Office Manager - Egidijus

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location, friendly and helpful staff, very clean room, comfortable bed and a fabulous breakfast. Would recommend the Congress Hotrl
Stayed 2 nights in May 2019
Response from Front Office Manager - Egidijus on 7 May 2019
Dear Sir/Madam, Thank you very much for sharing your travel experience you had with Congress hotel. Your positive review is the greatest reward for us. We are delighted that you enjoyed our great location, friendly staff, clean room and comfortable bed. We will be looking forward to welcoming you back to Congress Hotel! With our best wishes, Front Office Manager - Egidijus

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Myself and two friends stayed at this hotel march 2019 for 4 nights, i have travelled quite a bit in Eastern Europe and can say that this hotel is as good as any i have stayed in anywhere else and that includes the rest of Europe and America. The staff were all very polite and professional and the room was clean and spacious. The food at the restaurant was well priced and the complimentary breakfast was excellent. The hotel is well located and within easy walk to the city centre, all in all a very good experience and well done to all staff at Hotel Congress...i would definitely visit again and reccomend others to do so :)
Stayed 4 nights in Mar 2019
Response from Front Office Manager - Egidijus on 19 Mar 2019
Dear Paul, Thank you for such detailed and valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We are proud that we could to be of service and thank you for warm words about our professional staff, delicious food at our restaurant, good location and spacious room. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an amazing location, near the Gediminas pr. It is also not far from the business district.
Stayed 2 nights in Mar 2019
Response from Front Office Manager - Egidijus on 15 Mar 2019
Dear Sir/Madam, Thank you very much for sharing your travel experience you had with Congress hotel. Your positive review is the greatest reward for us. We will be looking forward to welcoming you back to Congress Hotel! With our best wishes, Front Office Manager - Egidijus

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019
Response from Front Office Manager Egidijus on 1 Apr 2019
Dear Sir/Madam, Thank you for your valuable feedback on Expedia following your stay in the hotel Congress. Positive feedback is the greatest reward for us. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Congrats to Congress
Always well received at the Congress
Stayed 1 night in Feb 2019
Response from Front Office Manager - Egidijus on 12 Feb 2019
Dear Philip, Thank you for your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager Egidijus Prieskienis

8/10 Good

Dmitry

Good hotel, nice room, decent breakfast. Would come back again.
Stayed 4 nights in Nov 2018
Response from Front Office Manager - Egidijus on 26 Nov 2018
Dear Dmitry, Thank you very much for sharing your travel experience you had with Congress hotel. It is important for us to know what kind of experience our guests had during their stay. We are looking forward to welcome you to our hotel on your next visit to Vilnius! With our best wishes, Front Office Manager - Egidijus

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Nice Hotel for Business Travellers
Stayed 1 night in Nov 2018
Response from Front Office Manager - Egidijus on 16 Nov 2018
Dear Michael, Thank you very much for sharing your travel experience you had with Congress hotel. It is important for us to know what kind of experience our guests had during their stay. We are looking forward to welcome you to our hotel on your next visit to Vilnius! With our best wishes, Front Office Manager - Egidijus

10/10 Excellent

Sultan, Leeds UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is really hotel, staff were very helpful and assisted all the time, room cleaning everyday. Great location just 3 minutes walk to high street and old town, night clines And pubs
Stayed 7 nights in Nov 2018
Response from Front Office Manager - Egidijus on 12 Nov 2018
Dear Sultan, Thank you for such detailed and valuable your feedback on Expedia following your stay in the hotel Congress. We are pleased that you enjoyed the stay at our property. We certainly hope you will choose us for your next visits again and we will get opportunity to once again impress and make your stay memorable! Sincerely, Front Office Manager - Egidijus

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Front Office Manager - Egidijus on 5 Nov 2018
Dear Sir/Madam, Thank you so much for leaving review regarding your stay at Congress Hotel. It is important for us to know what kind of experience our guests had during their stay. Thank you for sharing your impressions once again. We look forward to welcoming you in hotel Congress next time. Best wishes, Front Office Manager - Egidijus