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Reviews of Abbazia De Luxe

Abbazia De Luxe
Cannaregio 61 - Calle Priuli Ai Cavaleti, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 209 reviews" "
Rating 8 - Good. 58 out of 209 reviews" "
Rating 6 - Okay. 26 out of 209 reviews" "
Rating 4 - Poor. 9 out of 209 reviews" "
Rating 2 - Terrible. 7 out of 209 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This hotel seems to be connected to another hotel. We had to come in thru an alley on your left hand side if you’re coming from the train station. Go all the way to the end and entrance is on your left. We arrived early and stored our luggage until the night. The room we got was 603 and it seemed to be in a different part of the building. Hallway looked more worn out and the room window is to a dumpster. Room decor was too red and lighting is dim. Bed matress was sunken in the middle. We only used for one night. Breakfast was ok though. We checked out early and stored luggage again until the afternoon.
Stayed 1 night in Jan 2024

4/10 Poor

Susan

Stayed 2 nights in Dec 2023

10/10 Excellent

Ravi, norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with sensational view of the Grand Canal. Great breakfast included staff very friendly and helpful.The only downside was the little fridge barely worked.
Stayed 3 nights in Sep 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and helpful staff! Cute room and right next to train station/buses to avoid dragging luggage through the streets in Venice.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and very comfortable. The staff were all so helpful and kind. I most definitely would return.
Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location to my daughter’s apartment and walking distance to all of Amsterdam.
Stayed 3 nights in May 2023

10/10 Excellent

Candice L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming with a great view
Charming Hotel. Friendly and helpful staff. The view from the room was wonderful. No elevators but only 2 floors. Staff will bring luggage up but if you are unable to climb stairs this is not your place. Room was spacious, clean and comfortable. Early morning noise from street may be bothersome but we only had a one night stay so wasn’t an issue.
Stayed 1 night in May 2023

10/10 Excellent

Briana

Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great locartion
Great hotel, excellent room, great service
Stayed 2 nights in Feb 2023

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, room comfort
Outdated hotel in a dark ally way
We didn't get a good start of our stay. We followed the directions given by the app, to found ourselves in a dark dodgy ally. The door was closed, no answer from the bell, no answer when calling the hotel. They did not even answer the calls from hotels.com. We sat in that dark freezing ally for 30 minutes, trying to contact the hotel in all possible ways. I noticed that there was a camera as well on the wall. An Italian couple passed us and said that there is another door we could try. There is the Luxe and regular reception. Luxe was already closed, they shut at 5pm, but other had to be open. We followed their guidance, the other door was indeed open, there were two men at the reception. They said that they could hear and see us, but probably the bell is broken, so it could be the reason why we couldn't hear them. They did not send anyone to check on us (2 minute walk), they didn't check their emails, nor did they answer the phone calls. They just shrugged it off. Horrible service. The room was big but outdated, lots of noise from the ally (kitchen staff taking bins out). Bathroom mouldy. Breakfast buffet okay. The ladies in the Luxe reception the following day were friendly. Used the luggage room, unstaffed and unlocked. Wouldn't visit again.
Stayed 1 night in Dec 2022

8/10 Good

Deidre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Train and Taxi
In one word: Quaint. We Had a very difficult time finding the front door. Then had to check in at the partner hotel next door because reception wasn't open at the De Luxe. Service was great but NO ELEVATORS. And once we got to our room, there was no way to call the front desk and there was never anyone at reception at the "Abaazia de Luxe" only at the main "Abaazia." If we needed anything, we had to walk outside to the neighbing hotel Abaazia and ask in person.
Stayed 1 night in Nov 2022

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was the best!! Helped us figure out how to make it back to the airport in time and printed the bus schedule. She so went the extra mile!! The property was so close to the train and bus station area. It was was a little hard to find but once we figured it out it was so easy!
Stayed 1 night in Jul 2022

8/10 Good

JACQUELINE, COLDEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is soooo close to the train station - very handy
Stayed 1 night in May 2022

10/10 Excellent

Sugianto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but beautifully decorated, vintage design with modern amenities. Front desk was friendly and knowing we'll be checking out early and miss the breakfast, offered to packed them for us to pick up on our way out. ATM available on site to pay the city tax if you're out of cash like us. At the center of a lot of shops and walking distance from train station. Check in is easy, you'll likely pass the entrance on your way to the main hotel.
Stayed 1 night in Jan 2022

4/10 Poor

Benjamin

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Sep 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Tim&Ali, Manhattan, Kansas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel based on it's proximity to the train station, and it was literally right around the corner! Our room was beautiful and quiet. Our view looked right out over the same view that people have coming out of the train station. We did have someone waiting for us to check in and she was very nice and helpful! When we told her that we would be leaving the hotel by 4:45am on our last day, she offered to make us each a bagged breakfast to go, and she didn't forget! The bags were waiting for us in our room the night before we left. Thank you for a lovely stay in Venice!
Stayed 2 nights in Nov 2019

8/10 Good

Jude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay ...
The hotel was comfortable and nothing to complain about except for the fact that the AC was out of commission. Granted it was the end of October but still during the day time it gets hot in Venice. When the window is closed there is no air flow.
Stayed 2 nights in Oct 2019

4/10 Poor

Guest

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We booked one double bed and two twin beds but they offered us three twin beds. The heating could not be shut down so the room temperature kept on 26.8c all day. The staff could not help at all and very rude.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A bit overpriced
Goos location. A bit expensive vs value.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Breakfast is great.
Stayed 2 nights in Sep 2019

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
It was ‘ok’. The receptionist was nice and helpful. What I realized is that the main hotel is down the street and much nicer than the portion that I stayed it. The reviews said the rooms had great views of the canal. Unfortunately, our room only had a view of a dumpster. Cleanliness was good overall and the close proximity to the train station is fantastic. It’s a good place if you are on a tight budget but you get what you pay for so don’t expect luxury.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff made checking in and check out very easy . the location was fantastic.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door is hidden and you need to buzzed in. Steep narrow stairs to get to the hotel area. The bathroom was 5 steps up from the bedroom. Lovely small hotel close to train station. Good Continental breakfast.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very helpful. Explaining how to get anywhere and the best restaurants in the area
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to tain station and restaurants. Very helful and friendly staff and nice breakfast area. Great view of Grand Canal from our room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location right next to the train station. Great place. Nice breakfast
Stayed 4 nights in Dec 2018

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venice hotel find!
Perfect location. Only downside is that its noisy at night, bring earplugs. Room and bathroom is great. Will stay next time as wrll
Stayed 1 night in Nov 2018

10/10 Excellent

Elma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent !!!! But they need to get comfortable beds, the mattresses are like a rock
Stayed 2 nights in Oct 2018

4/10 Poor

liz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

ANTHONY

Liked: Cleanliness, staff & service
Disliked: Room comfort
Venetian character. More b&b than hotel
Stayed 1 night in Oct 2018

6/10 Okay

H

Liked: Staff & service
Disliked: Cleanliness
Great location, very near to train station, no need for further transport to the hotel, only a few minutes walk. Nice breakfast room and plenty of options for breakfast. Bed was a litttle soft and washroom could have been a little cleaner.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receiption service was very great!
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden up a little alleyway, it’s easy to miss the door but once inside it’s very welcoming. The receptionist guy immediately grabbed our bags and hauled them up a rather steep staircase. The check in was effortless and he then took our luggage up another staircase. I have to say that was excellent service. The room was pleasant if a little plain. The bathroom spacious, clean and has a neat shower/bath/spa. Overall a very pleasant stay.
Stayed 2 nights in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Hurrah
Wonderful to walk out the door and have the Grand Canal right there! Lovely breakfast in relaxed surroundings. Very helpful staff
Stayed 2 nights in Jun 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Nice place, room a bit small. Very good location

10/10 Excellent

Andrew, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Train station
Close to waterway and the city waterbus. Hotel staff are friendly. The room is clean and warm. The hotel is so nice that they lent us free umbrellas in case there is a rain.
Stayed 2 nights in Dec 2017

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff (2 persons) were excellent. Very attentive and welcoming. 800 meters from train station. Nice restaurants nearby. Right on Grand canal. I would stay there again.
Stayed 3 nights in Dec 2017

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017