Fridge, coffee/tea maker

Reviews of Best Western Plus Langley Inn

2.5 out of 5
Best Western Plus Langley Inn
5978 Glover Rd, Langley, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1002 reviews" "
Rating 8 - Good. 350 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Easily located
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
I'd say the stay woukd get a full 10/10 but the Langley Bypass can be quite loud. If you're a light sleeper and not used to traffic, it makes for a tougher night sleep. Otherwise amazing experience!
Stayed 2 nights in Mar 2024

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Langley Events Centre
Stayed 3 nights in Feb 2024

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Me and thejiss I found it veary friendly and super chill
Stayed 2 nights in Feb 2024

8/10 Good

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, location not conducive to walking to restaurants
Stayed 4 nights in Feb 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Property conditions & facilities
Very friendly and helpful receptionist.
Stayed 1 night in Feb 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greay stay. Convenient location, close to the sports field we needed and shopping. Good breakfast options. I would say the only downfall was pretty low water pressure in the showers but otherwise top tier middle of the spectrum hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Victoria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean and the breakfast food was excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there before and have returned. That speaks for itself
Stayed 1 night in Feb 2024

2/10 Terrible

Ron

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice, patient and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and friendly checkin with clean rooms and facilities
Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
The hotel lobby and rooms were clean and modern, and the beds were very comfortable. The bathroom was clean but rather cramped for space. The room walls must be quite thin, as we could easily hear conversations in the adjacent rooms. The surrounding location, just off a major highway, was rather nondescript, but perhaps convenient for accessing the center of town.
Stayed 2 nights in Jan 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, location was perfect for my activities and well priced. The staff on duty and on the phone were incredibly pleasant and helpful. I will stay again and would recommend this hotel to friends.
Stayed 1 night in Jan 2024

10/10 Excellent

Curt, Kamloops

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Curt, Kamloops

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. The staff was lovely. Nice and quiet. The breakfast was great. Beds were decent/comfortable. Bathroom was updated. Fairly easy to get to.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Friendly staff.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went well with toddlers
Stayed with toddlers it went well, no complaints. Breakfast was good and room bed was good, hotel was pretty quiet at night since was mostly empty.
Stayed 1 night in Dec 2023

8/10 Good

wyona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable bed, good water pressure in bath,
Stayed 1 night in Dec 2023

10/10 Excellent

kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Room was very modern spacious extremely clean and comfortable. Very enjoyable stay
Stayed 1 night in Dec 2023

4/10 Poor

linda

Liked: Staff & service, amenities, property conditions & facilities
Pool was nice. And overall pretty clean. Breakfast offerings differed everyday which was also nice. Staff was friendly and helpful. Room wasn’t completely clean. As we packed up we saw a cluster of ants by the baseboards. And ants crawling around the carpet. It was really gross. The lady at the front desk tried to down play this. And seemed to insinuate that we were not clean and the ants came because of us. But we ate out everyday and was only there for 2 days.
Stayed 2 nights in Dec 2023
Response from Guest Services on 24 Dec 2023
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our property. We aim to provide all of our guests with a high-quality experience, and we will be addressing the issues reported.We hope you give us another chance soon, so we can share a more positive experience.

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place to stay in the lower mainland now! Close to Grandkids!
Stayed 2 nights in Dec 2023

6/10 Okay

Al

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Shauna

Disliked: Staff & service
Super disappointed in the whole booking with Expedia and with hotel in general. I had a booking for a Saturday night in the first weekend of December. Coming out from Kelowna and the weather was horrific. The coquihalla ended up getting over 20 cm of snow and travel was not advised. I called early in the morning to try and cancel due to weather and highway conditions and hotel told me they couldn’t help me. I called Expedia and they said they would put in a request to the hotel to waive the fee for the night. I waited 3 days to hear back and the answer was no they have strict policies at the hotel and would not accommodate the request. I won’t book with them again just for this reason. I get the policies for most reasons but when something out of your control changes your whole trip it would be nice to know there are hotels out there that work alongside you instead of being so quick to just take your money.
Stayed 1 night in Dec 2023
Response from Guest Service Manager on 12 Dec 2023
Thank you for taking the time to provide valuable feedback about your room. We apologize that your experience was less than ideal, and the matter has been investigated. There is no record of a phone call direct to our front desk and Expedia never reached out to us. We would be more than happy to refund you due to the weather and driving conditions as we understand these things happen. We hope you will give us another chance to prove ourselves and phone us directly for future reservations.

6/10 Okay

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was okay friendly but hot tub closes to early would love the facilities open later
Stayed 1 night in Nov 2023

10/10 Excellent

Hazel

Liked the whole area
Stayed 1 night in Nov 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff I’ve uncounted in a long time.
Stayed 4 nights in Nov 2023

10/10 Excellent

soon

Travelled with family
Friendly staff
Stayed 1 night in Nov 2023

8/10 Good

Darrel

Business traveller
Liked: Cleanliness, staff & service, amenities
While the general cleanliness was ok, the building was older and there was lots of noise from the tenants above me, could hear every door closing and opening nearby or upstairs. I love that the rooms had hard laminate floors, my kitchenette was in great shape, well stocked even with decaf pods. The fridge door opened backwards for where it was mounted. Bed was comfortable however showed signs of just being old. Didn't seem like the hallway carpet was vacuumed daily as it should have been. Price was a little on the high side.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable hotel with decent mix of facilities.
Stayed 1 night in Nov 2023

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The breakfast was good. And the service was great
Stayed 3 nights in Nov 2023

8/10 Good

gino, Tandil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
We enjoyed our stay here. Easy to get to off the highway. Very friendly staff. Took care of our needs quickly. Recommended.
Stayed 1 night in Oct 2023

10/10 Excellent

Tony

Stayed 1 night in Sep 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Norman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a quiet hotel that offers good customer service. The property is conveniently located close to a number of sight seeing and shopping sites, and there’s a restaurant right next to the hotel.
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Sleep?!? Nope. None. Zero!
If you want to get some sleep, do not stay here!! it is right at a busy intersection, and the rooms are not a soundproof at all. I stayed at a hotel right close to an airport and didn’t hear a thing all night. I stayed two nights got zero sleep the first night from the traffic and the second night I used earplugs. They would not let me change rooms to the back of the hotel to try to help lessen the noise. The second night I did get more sleep in the air plugs did help but then my ears were so sore from having the earplugs in. I would never stay here again. You could get better value at a different hotel, and it wouldn’t be so old either.
Stayed 2 nights in Oct 2023

6/10 Okay

Christine

Travelled with family
The property was clean. Breakfast was good. The Hotel and rooms are in needs of a “refresh”, the first floor smelled like cigarette smoke… it’s a non-smoking hotel.
Stayed 1 night in Oct 2023

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

6/10 Okay

Tara

It was just average
Stayed 4 nights in Oct 2023

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023