Double Room | In-room safe, desk, soundproofing, free cots/infant beds
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Reviews of Minotel Casino

3 out of 5
Minotel Casino
Avenue General Guisan 19, Case Postale 272, Sierre, VS

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 83 reviews" "
Rating 8 - Good. 36 out of 83 reviews" "
Rating 6 - Okay. 21 out of 83 reviews" "
Rating 4 - Poor. 5 out of 83 reviews" "
Rating 2 - Terrible. 3 out of 83 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Valérie

Stayed 1 night in Aug 2023

8/10 Good

Robin

Stayed 1 night in Aug 2023

10/10 Excellent

Junyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a warm welcome from the reception once we arrived, and the check-in went fluently. The facilities are clean and well-maintained. The cable-train is right in front of the hotel, which makes it super convenient especially when you finished your day in Cran Montana skiing. The breakfast is simple but nicely prepared, not to mention the Italian coffee. Overall very pleasant and chill experience, and very grateful for the help from the owner. :D
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again - avoid this place if you can
Decrepit hotel, in dire need of renovation. None of the hotel staff were wearing protective face masks during our stay, which we found especially shocking. There were no amenities open to guests, so no breakfast, despite it being included in the room price. The reception staff made no effort to make us feel welcome, or to offer help to us in finding food and sustenance in the vicinity. The bar was closed during our stay, except for Sunday morning, when alcohol was being served - but not to us! The towels in the room were old, worn and thin and the fittings dated. This is a very tired place you should only stay in desperation.
Stayed 1 night in Mar 2021

2/10 Terrible

Tsegay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experiance in my life.
It's not worth staying there.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No-frills stay in Sierre
This Hotel is simple and functional. Very close to the station and funicular. The rooms are kept clean, but the decoration is old and a bit shabby. The breakfast is served in the hotel restaurant and is ok but not extravagant. It was very hot during my stay and my room had neither air-conditioning nor a fridge for cold drinks. Wifi is reliable.
Stayed 1 night in Jun 2019

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

CHEE GIOK

Liked: Staff & service
A hotel to stay overnight
The lift undergoes upgrading when I was there but the receptionist was kind enough to get someone to help me with my luggage. The room furniture was old and need renovation. The room smell. There is no proper luggage storage area. The room is spacious and relatively quiet. Hotel has a good location just in front of the funiculair. Train station is also nearby. Supermarket and restaurant were just round the corner. Very convenient.

2/10 Terrible

Dave

Disliked: Staff & service, property conditions & facilities, room comfort
Book at your peril !!!
I booked my stay the night of my stay, when I arrived at the hotel the door as locked there was no bell and no one would answer the phone (I called 6 times) this left me with no hotel and unable to find another one which resulted with me having to sleep in my car in sub zero temperatures ... very unhappy !!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good place stay for work
Hotel is clean and comfortable. The room was fairly large for European standards. Decor has not been updated since the 1980. Ferrari Bar theme is very fun. Staff very pleasant. I will absolutely return. Free WiFi availabe as expected.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central position in Sierre.
Near shops and lots of restaurants, just across the road from the funicular to Crans Montana. Two hundred yards from the railway station of the excellent pleasant town by the Rhone. Worth a stop . nearby tourist office . Lots to do.

8/10 Good

Chris, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, room comfort
Ideal for short stay - Shower OK, not Great.
Pros: 1. Very close to train station for arriving into the town, and very close to the finicular up to Crans-Montana. 2. The young lady on reception was very friendly and helpful - above and beyond what would be expected. Couldn't give her enough praise. 3. Room is tidy, clean & all that is really needed. Cons: 1. Room was dated. 2. Shower was ok for the 1 night we were there, but would drive me crazy if I was there longer.

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

Mike, birmngham uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in convient location
Nice stay at hotel Casino Sierre which is in a good location 5 minutes walk from Railway station and across the road from the funicular that goes to Crans montana

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentrale Lage
Stayed 1 night in Nov 2023

10/10 Excellent

jean

Stayed 3 nights in May 2023

10/10 Excellent

Gaby

Travelled with partner
Liked: Staff & service, property conditions & facilities
In die Jahre gekommenes Hotel. Die Unterkunft war für 2 Nächte ok. Zentral gelegen, 2 Min. vom Bahnhof entfernt. Einkaufsmöglichkeiten nahe. Die Zimmer geräumig und sauber. Die sanitäre Anlage sehr renovationsbedürftig!! Duschen in der Badewanne, war soweit ok, jedoch lief das Wasser nicht ab. Ebenso beim Lavabo nicht. Toilette starke braune Kalkablagerungen.
Stayed 2 nights in May 2023

6/10 Okay

Peschard

Business traveller
Liked: Staff & service
Disliked: Room comfort
Les chambres auraient besoin d'un gros coup de neuf !!!! Très cheap !!!
Stayed 1 night in May 2023

10/10 Excellent

Christian

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Déception
L’hôtel est bien situé, proche de la gare et les chambres spacieuses. Parking souterrain pratique. Mais le management est lacunaire. Le deuxième jour la chambre n’a pas été nettoyée, et l’oreiller supplémentaire jamais livré. Le dimanche le restaurant est fermé et il n’y a pas de petit déjeuner, mais personne ne nous a averti…. Nous avons trouvé un vieux morceau de pain sec dans l’armoire poussiéreuse, preuve que le nettoyage des chambres laisse vraiment à désirer. Nous n’y retournerons plus.
Stayed 2 nights in Mar 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Guy

Stayed 2 nights in Oct 2022

8/10 Good

Pascal

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Grande Chambre en plein centre ville
Bon séjour. Décoration de la chambre date un peu mais grande chambre avec nombreux rangements et propre
Stayed 1 night in Sep 2022

10/10 Excellent

Natalie

Stayed 1 night in Aug 2022

10/10 Excellent

Lorenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel pour un weekend
hotel bien situé (près de la gare, des restaurants et du centre-ville). Notre chambre ne donnait pas sur la rue, donc très silencieux, et magnifique vue sur les montagnes.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well situated in the centre of Sierre, very comfortable bed, good sized room, the bathroom facilities are average.
Stayed 1 night in Aug 2021

8/10 Good

Per

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
propre et bien rénové. Accès rapide à la piste cyclable depuis l'hôtel.
Stayed 1 night in Apr 2021

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Sans problème, propre
Bon accueil, bien situé à 2 pas de la gare. Restaurant sur place
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grosse Zimmer. Gute Betten und sehr ruhig. Zentralgelegen
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlich, gute Betten, gute Restaurant. & Bar. Sehr rühig.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très aimable, petit déjeuné copieux et servi. Seul problème durant le séjour, le bruit nocturne du aux travaux ferroviaires à la gare proche, c'est temporaire.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Chalk and urin marks, hair in bath, bed was okay, but old furniture
Stayed 1 night in Sep 2019

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Disliked: Room comfort
C'est simple n'y allez pas !
Chambre vétuste, de la moquette partout et aussi sur l'étagère et sur les parois dans l'armoire. le lit m'a fait penser à ceux de l'armée et les rideaux vintage, même ma grand-mère n'a jamais eu de tels horreurs.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

A-Da

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
tolle Unterkunft mit TV und WLAN, zentral gelegen, direkt in Sierre
Stayed 1 night in Oct 2018

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
la struttura necessita davvero una seria ristrutturazione

8/10 Good

Christian

Liked: Cleanliness, staff & service
Die Matratzen waren für zu hart ansonsten alles i. O.

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Stayed 1 night in Jan 2018

8/10 Good

philippe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Correct
Hôtel bien situé, avec parking sous-terrain, personnel sympathique. Mériterait un sérieux "lifting"
Stayed 1 night in Nov 2017