Front of property – evening/night

Reviews of Christiania Mountain & Spa

4 out of 5
Christiania Mountain & Spa
Wiestistrasse 7, Zermatt, VS

Reviews

9.6

Exceptional

Rating 10 - Excellent. 110 out of 146 reviews" "
Rating 8 - Good. 32 out of 146 reviews" "
Rating 6 - Okay. 3 out of 146 reviews" "
Rating 4 - Poor. 1 out of 146 reviews" "
Rating 2 - Terrible. 0 out of 146 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yves

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very professional service and facilites and cleanliness perfect.
Stayed 7 nights in Jan 2024

10/10 Excellent

Lam, Bothell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel in a prime location!
Christiania Hotel was wonderful. Very nice property and amenities, and rooms are modern, clean, and well-appointed. Service is impeccable. Prime location. One minute walk to the funicular and five minute walk to the main street. Unfortunately my wife got sick while we were in Zermatt and didn’t feel well enough to leave on the day we were supposed to. The front desk was fantastic in accommodating us. They allowed us to extend our stay and shuffled things around so we could keep the same room. They also provided us everything we needed to help my wife feel better. Really wonderful management and staff here. A huge thank you to them! When we one day return to Zermatt, we will definitely pick the Christiania Hotel again!
Stayed 1 night in Oct 2023

10/10 Excellent

shiping, acton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. The swimming pool and spa are excellent. You can see Matterhorn from room balcony.
Stayed 2 nights in Sep 2023

10/10 Excellent

Binyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here for a weekend of nature and mountain biking. The hotel provides anything I need in quality. Seconds away from the entrance by the river is the cliff train to Sunnegang, perfect if you plan to bike and dine like me. Pity that I don't have time to try out the indoor pool and hot massage tub. Next time!
Stayed 3 nights in Sep 2023

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and sweet. They provide shuttle to pick you up and drop you off at the train station so it saves me walking 10mins with heavy suitcases! Pool was fantastic. Free breakfast. Would come back

8/10 Good

Gidon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle from the train station to and from the hotel. Great staff, clean room, but the room design with dark finishes and very little lighting was somewhat too much. Great views of the Matterhorn when it is not shrouded in clouds (even snowed one day on August 28th). But overall experience was very nice. 4 stars.
Stayed 2 nights in Aug 2023

10/10 Excellent

Canwei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent facility, great view of the Matterhorn, and not too far away from the town centre.
Stayed 3 nights in Jul 2023
Response from Dominic on 20 Jul 2023
Thank you for this great review. We hope to see you soon again in our hotel.

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the Christiana
We had a beautiful and relaxing stay at the Christiana. It's a cute, charming, and beautiful hotel with a world class pool and spa area and the very best, unobstructed view of the Matterhorn in Zermatt!!! All of the staff were extremely friendly, knowledgeable, and helpful. We will defintely stay there again, next time we're in Zermatt.
Stayed 3 nights in Aug 2022

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the view was unbelievable! Spa, pool, and hot tub were relaxing. Staff were all wonderful, everyone was extremely nice and helpful.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and pool were awesome! The views from our room were simply the best. Loved every minute.
Stayed 1 night in Jul 2021

10/10 Excellent

Renyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staycation
Had a great babymoon stay during current covid period as it had a lot of facilities to keep my wife and I occupied.
Stayed 2 nights in Mar 2021
Response from Front Office on 30 Mar 2021
Thank you very much for your kind words. We are glad you enjoyed your time with us. We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool and spa!
Nice hotel with great pool and spa! A bit fair away from starting point if you go for summer ski!
Stayed 1 night in Oct 2020
Response from Dominic on 10 Mar 2021
Thank you for your rating. You are right, the starting point for the summer ski area is quite far away from the center but for winter skiing we are very well located. Stay Safe!

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to see Matterhorn
It was great stay and the amenities were excellent. Too bad Matterhorn was mostly covered with clouds
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely delightful.
One of the best hotel experiences I’ve ever had.
Stayed 3 nights in Jul 2020
Response from Dominic /FO on 18 Aug 2020
Dear Tom, Thank you very much for your review, we are really happy that you loved your stay. Hopefully we can welcome you back in Zermatt very soon! Stay healthy and all the best!

10/10 Excellent

Scott

Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Dominic on 18 Feb 2020
Thank you very much for this nice review. We are happy that you enjoyed your stay in Zermatt and also we hope to see you soon again in our hotel.

10/10 Excellent

Hun Liang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Hatsune J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amenities, rooms, people!
Stay was absolutely charming and great. Property is clean, rooms are comfortable and have great views, and the people who work there are top-tier. Breakfast is delicious too, and the spas/sauna facilities are great. Honestly no complaints, I’d stay here again and also recommend that anyone does - the location and proximity to Sunnegga (to get up to mountain) is really great too!
View from my room
View from restaurant (breakfast)
Photo of hotel
Stayed 2 nights in Dec 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Dominic on 29 Sept 2019
Dear Chris, Thank you for your great review. We are very proud that you truly enjoyed your stay in our hotel. We would be very delighted welcoming you soon back with us in Zermatt. Best regards

10/10 Excellent

Ramasamy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zermatt
Great place
Stayed 1 night in Jul 2019
Response from Kachiri on 7 Jul 2019
Thank you for taking the time to give us a review. We're glad to hear that you enjoyed your stay in the Christiania Mountain & Spa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Dominic on 1 Jul 2019
Thank you very much for the nice review. We're happy that you enjoyed your stay in the Christiania Mountain & Spa.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for active travelers
Loved my stay at the Christiania. Location is awesome - super close to the Gornergrat Bahn, and the pool is the real deal for swimmers (25m, about 4 lanes wide, and used almost exclusively by lap swimmers). The room was spacious, the hotel is conveniently laid out for skiers, and the views of the Matterhorn were fabulous. Most impressively, the staff all seemed genuinely happy to assist with even my most random requests (special shout-out to the young lady in the spa who’s name I’m embarrassingly forgetting who make my early morning swims and late night workouts a delight with her helpfulness and sunny personality!). I’ll definitely be back next season!
Stayed 7 nights in Apr 2019
Response from Dominic Franzen on 2 May 2019
Dear Carrie, Thank you very much for your rating. We are very happy you enjoyed your stay with us. We're looking forward to welcome you back soon in Zermatt. Best regards

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Quick trip to Zermatt for a free weekend while in Europe for work. Lovely place, great location, spa is top notch and welcomed after a hard ski day. Restaurant is also very good .Staff are all very welcoming and helpful.
Stayed 2 nights in Mar 2019
Response from Dominic Franzen on 2 May 2019
Dear Katherine, Thank you for your 10* review and the great comments on our service. We hope to welcome you back soon again in our hotel. Best regards

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic birthday treat
We had an enjoyable stay here although there may be a few snags which most hotels will hv. The bed I had was sagging a bit however we turned the mattress upside down and other way round which gave me a better sleep. The shower screen over the bath isn't build for its purpose and i flooded the floor. So each time we took a shower we hv to be very careful not to spray water onto the screen making my shower not enjoyable. There's no tea making facilities but u can hv a flask and refill it as much as u like from the restaurant. Our room faces the Matterhorn and we hv a large balcony shared with the other rooms. It's quite private and i managed to do exercise and tai chi too. We hv half board & the dinner is 4 course. The owner herself serves and speaks to the customers. Keep up the good work Lulu and Pedro as it gets very busy dinner time. Hotel is quite central and within walking distance to town, the gondola & trains. U need to phone the hotel so they can get their mini van to pick u from the train station. Zermatt is car free so the only access is by train. People parked their cars and hop on the train at Brig which is the nearest stop. The views in and around Zermatt are fantastic which we enjoy most is walking along the mountains and meadows. Definitely will come back to stay and visit Zermatt again.
Stayed 4 nights in Aug 2018

10/10 Excellent

RobertB0123, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel With the Friendliest Staff Ever...
I spent a week here in March 2018 (my birthday week) and could not have been more pleasantly surprised. From reception to checkout, the people at the Christiana are among the friendliest and warmest people in Zermatt. The receptionist’s name is actually Kcheery (pronounced cheery). The rooms are clean and the service impeccable. They have a beautiful bar and exceptional bar tender; their daily breakfast buffet is fresh and expansive and their restaurant top of class. Their cleaning staff is attentive and diligent. The room I stayed in was spacious, had a balcony overlooking town and offered a magnificent view of the Matterhorn...and most importantly clean and bright. I was welcomed with a bowl of fresh fruit and water. They have a beautiful pool, sauna and hot tub...and the best part is they have a separate kid’s pool so you can swim comfortably. The gym is admittedly a bit small, but who is coming to Zermatt to workout? There is a mountain full of exercise. The hotel is a 3 minute walk to the tram that takes you to the mountain’s main lifts, so it is super convenient and a leisurely stroll away from town center. They will pick you up at the train station and drop you off there when you check out. If available, this is the hotel I would stay at when traveling to Zermatt. I cannot recommend the Christiana enough. In fact, due, in large part to my experience at the Christiana, I returned to Zermatt this week for the unplugged music festival and, to my great disappointment,
Stayed 5 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Skiing in Zermatt
Great Spa and Hotel. Wonderful Staff. Fantastic views of the Matterhorn. (2) minutes from the Ski Lift. Close to town. Hotel may be a little on the "dated" side of decor, but in character of a swiss mountain chalet. Not the cheapest place in town, but it checked all of our boxes for a great ski vacation.
Stayed 7 nights in Feb 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay for skiing and relaxing
Fantastic location near Sunnega lifts. Wonderful staff at the Spa, never too crowded. Unbelievable views of Matterhorn from bedroom, and great breakfast.
Stayed 7 nights in Jan 2018

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zermatt
Great Hotel and SPA. The pool & Sauna is great to relax after a hike
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place!!!
Great place, the only feedback is the pool area should be open late (10/11pm) considering how most of the town shuts down by 8pm.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aleksandra, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice SPA and friendly staff :)

8/10 Good

Lisa, Dillon, Co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic Swiss Hotel
Very lovely hotel, a little off the beaten track. We had a great view of the Matterhorn from our room, which was worth the upgrade, because it was also quite large, by European standards...and compared to the other rooms we saw across the hall. The staff was not as helpful as they could have been...Zermatt is a bit complicated to navigate...and you can't drive in town, which was never emphasized prior to our arrival. Swiss rooms are typically more bare-bones, as this one was. And everything in Switzerland feels 50% more costly than elsewhere in Europe. That said, we had a wonderful time there.

10/10 Excellent

Nagaraj, Boston , MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Experience
One of the best Hotel experience in my Life Hotel staff excellent View from Hotel and everything Perfect Romantic getaway for couple with a best view of Matterhorn

10/10 Excellent

Jeni, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hotel with a picture postcard view!!
The hotel has a 25m swimming pool, sauna, jacuzzi, steam room, tennis courts and crazy golf. It is situated in the beautiful village of Zermatt and our bedroom had a balcony with a view of the Matterhorn and surrounding mountains, which was spectacular. The staff were all extrememly polite, warm and friendly.We would definitely return to this hotel in the future!
View from our room
The hotel
Our bedroom

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
The hotel is in a quiet area, but not far from the town center. Staff were all kind and friendly. I enjoyed the view of Matterhorn from the restaraunt at breakfast.

10/10 Excellent

we're seniors , L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is s fine hotel
Our very comfortable room - we were upgraded- looked at the Matterhorn over our deck. The indoor pool was great; the staff always helpful and the included breakfast was really good. They picked us up and took us back to the railway station. I'd stay here again without question

10/10 Excellent

Margareta, Uppsala, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
This was a fantastic visit! The hotel is in the middle of Zermatt with a beautiful view to Matterhorn. The staff at the hotel and in the restaurant was very friendly and helpful. The food was excellent. The spa was fantastic. The friendliest and nicest hotel I have ever stayed at!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel great breakfast and spa
Fantastic hotel great breakfast and spa close to the tunnel and train station check for meals the Yacht Club

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great amenities and location.
We stayed for a handful of nights and had a wonderful time. The view from our room of the Matterhorn was perfect and made for a beautiful site each morning we woke up. The rooms were big, clean, and well appointed. The hotel restaurant and bar served great meals and had very hospital staff. The nicest thing about the hotel was the pool / spa area. There was a gorgeous 25m pool and a very modern hot tub / whirlpool. Additionally there were 3 different saunas that suited your individual tastes. The location was a quick walk to the downtown shops and ski lifts. I would definitely end up staying here again.

10/10 Excellent

K., West Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short trip to Zermatt
Large hotel that seems to cater to foreign tour groups. Good restaurant, comfortable bar/lounge area. Excellent wellness area. Checked in early (10 am). Could use their pool/showers on the evening after checkout to clean up after a long hike. Single rooms are small and face north (down the valley). Double rooms are much larger and face south (Matterhorn views).

10/10 Excellent

Fridenberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HilaryBee, Westcliff on Sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
The Christiania is a lovely hotel in a good location close to the Sunnega station. We stayed in a standard double room without Matterhorn view. It was a reasonable size, well decorated and maintained, the beds were comfy and the bathroom was great with plenty of storage for wash stuff etc. There was a good choice at breakfast and although there was only a choice for main course at dinner the meals were always lovely. The staff were always helpful and pleasant. The best part of the hotel for me was the large swimming pool which meant that I could have a good swim. The pool area also had a lovely jacuzzi and childrens' pool. We had a good stay.

8/10 Good

kuro, 和歌山

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aleksey Borodyanskiy, Chicago, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Outstanding service, great amenities. A bit far to walk to Matterhorn lift but free bus stops 100 feet from the hotel. the Sunnega lift is basically right outside. Exemplary service. Would gladly come back again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Maxime, Monaco, MC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel with a great pool
Far from the grand palace reception halls of Mont Cervin or Zermatterhof, the Christiania hotel has a "private home" feel to it. The staff are amazing; friendly yet remaining professional. I enjoyed the personnal attention that was given to me. The building has the typical Swiss chalet feel which some visitors will be seeking and the rooms are perfectly clean and nicely appointed. Overall, the hotel is very practical and offers some of the best views of the Matterhorn. The pool area is huge and perfectly maintained. The lie-in jaccuzi hits all the right spots after a day of skiing or trekking.

10/10 Excellent

John N, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Great treat when your hotel balcony has the Matterhorn in full view. Service is with Swiss precision and friendly staff. The pool and spa are good for a recovery session. The gym looks good too. Recommended.

10/10 Excellent

Kevin, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and great staff
I had a nice weekend stay here. The staff was very friendly and took care of me. When I checked in early they held my bag and had it waiting in my room upon my return from skiing. Good ski room. Great buffet breakfast with a good variety and plenty of coffee to start the day.