Bar (on property)

Reviews of Scandic Rauma

3.5 out of 5
Scandic Rauma
Aittakarinkatu 9, Rauma

Reviews

7.2

Good

Rating 10 - Excellent. 53 out of 340 reviews" "
Rating 8 - Good. 139 out of 340 reviews" "
Rating 6 - Okay. 97 out of 340 reviews" "
Rating 4 - Poor. 43 out of 340 reviews" "
Rating 2 - Terrible. 8 out of 340 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor hotel room for the price. Would not stay here again.
Stayed 1 night in Oct 2023
Response from Marika on 22 Oct 2023
Dear Paul, we are truly sorry to hear this and we wish we could have offered you a better experience. The whole staff wishes you a beautiful Autumn and we warmly welcome you again, if you decide to give us a second change.

4/10 Poor

Jokke

Business traveller
Disliked: Staff & service, property conditions & facilities
Overpriced & not worth the money
Reserved a room with king bed but got a twin bed instead. The room was uncomfortably hot which seems insane in February at the current energy prices. Gym & breakfast were decent. Easy free parking in front is the only real positive thing about this place.
Stayed 2 nights in Feb 2023
Response from Marika, reception on 16 Feb 2023
Hi Jokke,we apologize as a team that we couldn't offer you any better this time. We had our hotel fully booked and unfortunately there were some changes to the bed types, but tried to compensate this with a bigger room, we are truly sorry that the room wasn't how expected. Good to hear that there were some things that you found also positive. Thank you for your time to give us feedback!

2/10 Terrible

Tommy

Stayed 1 night in Apr 2022
Response from Hanna, Hotellinjohtaja on 23 May 2022
Arvoisa vieraamme, Kiitos, että arvioit hotellimme. Harmi kuulla, ettet ollut tyytyväinen majoitukseenne. Otamme mielellämme kehitysvinkkejä vastaan. Mukavaa kevättä ja toivottavasti ette menettäneet luottamusta hotelliamme kohtaan.

10/10 Excellent

ANDRES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Marika / reception. on 2 Oct 2021
Dear Andres, thank you for your awesome rating, we are glad to see everything went well during your stay. Have a great October and warmly welcome again.

4/10 Poor

Adam

Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid if it's hot
The room was very hot and there is no A/C. The front desk did provide fans, which we appreciated, but there was otherwise not good airflow, so even with the small window open, the hot air had nowhere to escape to. If the summers in Finland continue to be so hot, the hotel needs renovation to install A/C and improve airflow in order to be bearable.
Stayed 2 nights in Jul 2021
Response from Marika, reception on 25 Jul 2021
Dear Adam, thank You for taking the time to write about your stay. We are sorry we could not offer you any better this time. With all the feedback of the air conditioning given us, we are hoping to have some changes in the future and the possibility to offer cooler rooms for our customers. Hope your summer continues relaxing.

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
No air-conditioning
There was no air-conditioning so it was too hot to sleep
Stayed 1 night in Jun 2021
Response from Marika / reception on 3 Jul 2021
Dear guest, we are sorry to hear your visit didn't went as expected. Unfortunately, at the moment, we don't have a controllable air conditioning in the rooms. We are really hoping to offer this in the future for our guest and wish to have the change to welcome you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Marika, reception on 19 Dec 2020
Dear guest, thank You for your great rating :) - we are happy to hear everything went well during your stay. Happy Holidays & hoping to see you again soon.

8/10 Good

Simo-Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic hotel
Ok value for the money. Don’t like the design much but hotel did its main job. Provided good night sleep and breakfast.
Stayed 1 night in Aug 2020
Response from Reception, Scandic Rauma on 11 Aug 2020
Dear Simo-Pekka, thank you for the feedback you took time to write. We are glad to hear you had a good night sleep and enjoyed our breakfast. Hopefully we can welcome you as our guest again soon!

8/10 Good

Aleksi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice hotel with a very good location. Clean and comfortable room.
Stayed 1 night in Jul 2020
Response from Marika, reception. on 17 Aug 2020
Thank you Aleksi for taking the time to give us feed back. We are happy to hear that you enjoyed your stay with us. Hopefully we can welcome you as our guest soon again :)!

6/10 Okay

Raymond

Liked: Cleanliness
Budget hotel
Staffs are generally friendly. Room is very basic, bathroom is very small. Good for a one night stay but not advisable to stay longer than that. Free parking right in front of hotel which is good. Breakfast was simple but enough to get you going to start the day. One very negative point we like to bring up was, the hotel practically shut off the water supply in our room from 11.20am. The check out time was 12pm but after 11.20am, we realised the water flow was getting smaller and by 11.30am, you cannot even flash the toliet bowl. So, effectively they are asking you to get out after 11.30am. This is no good.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The price to higher for the room conditiion.
Stayed 1 night in Nov 2019

8/10 Good

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly
Nice business hotel with clean spacious room and a nice in house restaurant. Friendly and efficient staff.
Stayed 2 nights in Nov 2019
Response from Hanna,Gm on 25 Nov 2019
Dear customer, thank you for your review. It was lovely to hear, that you enjoyed your stay. Welcome again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was really small, no air conditioning. Too hot to sleep in summer time.
Stayed 2 nights in Jul 2019
Response from Hanna, reception on 29 Jul 2019
Dear customer, thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Hanna on 29 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Well situated. Close to old town. Easy to find. Free parking.
Stayed 1 night in Jul 2019
Response from Hanna on 29 Jul 2019
Thanks for staying with us. We appreciate your feedback, Nice to hear, that you enjoyed yuor stay. Welcome again!

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite location.
Good parking and easy access. Short walk to town center.
Stayed 1 night in Aug 2018

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, clean and basic room interiors, very friendly staff
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Wonderful Rauma, not so good hotel.
Dated interior and small bathroom but good staff relationship. Iron and ironing board available but not a steam iron so made the task so much harder. Same menu as at Tampere so we marked it down as fair. Town is delightful and many interesting places to visit. Would come back again to enjoy the islands and sailing more.
Stayed 2 nights in Aug 2017

10/10 Excellent

Juhani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights at Cumulus Rauma during Pori Jazz 2017.
Reception was brilliant (it appeared that the GM of the hotel herself took care of it) and all other services were friendly and good. The bedroom was ok though very basic. Breakfast was sufficient but contained little "nice surprises" or extras. In general, a very pleasant and comfortable stay. Oh yes, dinner at Huviretki restaurant was very tasty and the young lady serving us did a good job :)
Stayed 2 nights in Jul 2017

6/10 Okay

Joni, Finland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Business trip stay
Hotel was quite old and seems that it has not been renovated since build.. I would expect little more with the price I paid but anyway the room was clean and staff was very nice...
Stayed 1 night in Jun 2017
Response from Marjukka on 4 Jul 2017
Dear Guest, Thank You for you feedback. It is important for us to know, how You liked your stay. That way we know how to improve. Have a great summer and welcome again. With best regards, Jaana Hotel Manager

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice hotel close to town.
Stay was fine. No problems. Staff are friendly and happy to help.
Response from Marjukka on 5 Apr 2017
Dear Guest, Thank you for taking the time to share your feedback. Only so we can get information in which we have made things right and in which we should improve our service and circumstances. We hope to welcome you back to our hotel very soon! Sincerely, Reception Duty Manager

8/10 Good

Wayne, UK

Liked: Cleanliness, staff & service, room comfort
Clean Hotel, Rooms Require Refurb
Clean hotel, but rooms need modernising, they are pretty old fashioned. Good hotel with a nice bar and restaurant. The food was excellent. Breakfast always offered a "Gluten-Free" selection of breads, cereals and cakes, readily available. This is the first time I have seen this offered in a hotel. I would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty basic but good
Stayed just for one night. Room was clean, shower had good pressure and there was free wifi (quite slow, but still). Hotel's restaurant was ok and they were nice enough to open the breakfast earlier on Sunday morning so I could eat before I go. Not in the middle of the city. Free parking.

10/10 Excellent

Chris, Leeds, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Located a short walk from the old town this hotel offers everything the traveller could need. Free parking, a good choice of breakfast and a reasonable evening menu. Bed was comfortable and temperature control in room was excellent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Close to World Heritage Site of Vanha Rauma. Larger and well organized room overlooking canal. Outstanding breakfast included with over 40 items and specialty coffes. Extremely clean. Beautiful bed linens. Great pool ans sauna. Staff very helpful. Library next door has free WiFi, so don't pay hotel connection to Internet. We recommend this hotel

6/10 Okay

GK and EC, Canberra, Australia

Liked: Cleanliness, staff & service
Does the job
Typical Cumulus hotel in a small town. Clean and comfortable, restaurant OK, friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than we expected
Hotel has restaurant with somehow limited but tasty menu choices…. Very comfortable beds.

8/10 Good

Bena, Helsinki, Finland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cumulus hotel, Rauma, Finland
Very friendly and helpful staff at reception. Booking through Hotels.com was made same day so it took some minutes to find the reservation. The hotel is a bit 80's, the bathroom has been in need of restoration for a long time. Otherwise clean room. Very comfortable bed.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Marika on 30 Dec 2023
Dear guest, thank you for your review and warmly welcome again. Wishing you a great New Year!

6/10 Okay

Raija

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Marika, vastaanotto on 21 Dec 2023
Hei Raija,kiitos kun arvioit vierailusi meillä ja toivottavasti näemme toistekin. Ihanaa joulun odotusta!

8/10 Good

Pia

Liked: Cleanliness, staff & service, amenities
Siisti huone, sijainti todella hyvä. Wc siisti, mutta voisi katsoa asiakkaan näkökulmasta tiloja ei vain seisten. Alustat myös siivota. Suosittelen.
Stayed 1 night in Nov 2023
Response from Marika on 30 Nov 2023
Hei Pia,kiitos kun annoit palautetta vierailustasi ja sydämellisesti tervetuloa meille toisellakin kertaa!

10/10 Excellent

Veera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä sijainti ja aamupala
Perus siisti hotelli hyvällä sijainnilla. Mukava henkilökunta, ystävällistä ja avuliasta palvelua. Hyvä ja monipuolinen aamupala.
Stayed 1 night in Oct 2023
Response from Marika on 29 Oct 2023
Hei Veera,onpa ihana nähdä ja lukea että vierailusi oli kaikin puolin onnistunut! Jaoimme tämän ilahduttavan palautteen tiimimme kesken ja toivottavasti saamme toivottaa sinut tervetulleeksi toisenkin kerran. Virkistävää, kohta koittavaa marraskuuta!

4/10 Poor

Annika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ei tulla toista kertaa
Hinta-laatusuhde ei kohdannut. Aika kulahtanut hotelli. Vanha pieni televisio. Vessa haisi viemärille ja myös vesi haisi. Ulko-oven alla kahden sentin rako. Eli kaikki ääni käytävästä kuului huoneeseen. Aamiainen oli vain klo 9.00 asti, eikä haluttu laittaa kelloa soimaan lomalla. Niin ei menty ollenkaan.
Stayed 1 night in Oct 2023
Response from Marika on 21 Oct 2023
Hei Annika.Suuret pahoittelut että vierailu on tuottanut pettymyksen emmekä ole kyenneet tarjoamaan parempaa. Viemärin ei ole tarkoitus haista ja pyydämme huoltohenkilökuntaamme tarkistamaan tällaiset huoneet. Ovien suhteen meillä on asia käsiteltävänä ja toivomme myös henkilökuntana, että tämä edistyisi pian. Kiitos kun käytit aikaasi palautteen antamiseen ja toivottavasti myös jotakin positiivista olisi jäänyt vierailulta ja Scandic -hotellit olisivat valintasi myös jatkossa. Raikasta syksyn jatkoa!

8/10 Good

TONY, LYON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon établissement dans une petite ville agréable
Stayed 3 nights in Oct 2023
Response from Marika on 21 Oct 2023
Merci Tony, and we warmly welcome you as our guest again!

8/10 Good

Per

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Marika from reception on 14 Oct 2023
Dear Per,thank you for leaving a rating.We are delighted to see you have enjoyed your stay and warmly welcome again!

6/10 Okay

Sami

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Marika on 17 Aug 2023
Thank you for your rating, Sami! We hope to welcome you as our guest another time also.

10/10 Excellent

ANNE-MARI

Stayed 1 night in Jul 2023
Response from Receptionist on 18 Jul 2023
Hei Anne-Mari,Kiitos upeasta arviostasi. Hienoa, että vierailu sujui hyvin. Toivottavasti nähdään pian uudelleen, tervetuloa!Ystävällisin terveisin,Kristiina / Vastaanotto

4/10 Poor

Ali

Liked: Cleanliness, staff & service
Toisille tiedoksi
Huone kuuma ja tukala. Vielä 2023 ei ilmastointia ihmettelen. Pieni tuuletin lyhyellä johdolla tehoton ei apua. Ravintolan iltaruoka hinta ja laatu eivät kohtaa. Aamiainen hyvä ja maittava
Stayed 1 night in Jul 2023
Response from Receptionist on 18 Jul 2023
Hei Ali,Kiitos palautteestasi. Hienoa, että aamiainen maistui ja sait näin hyvän alun päivällesi. Olen pahoillani, että kesäisin huoneissamme on kuuma. Ilmastointi olisi enemmän kuin tervetullut lisä hotelliimme. Toivottavavasti yhdessä kiinteistönomistajan kanssa saamme tähän muutosta. Omalta osaltamme lupaamme pitää tämän asialistalla, sillä se on äärimmäisen tärkeä asiakastyytyväisyystekijä. Toivottavasti saamme vielä tilaisuuden toivottaa sinut tervetulleeksi meille uudestaan. Mukavaa kesää!Ystävällisin terveisin,Kristiina / Vastaanotto

10/10 Excellent

Tiia-Maria

Stayed 2 nights in Jun 2023
Response from Receptionist on 29 Jun 2023
Hei Tiia-Maria,Kiitos upeasta arviosta ja vierailusta hotellissamme. Hienoa, että olet viihtynyt. Mukavaa kesänjatkoa ja toivottavasti näemme pian uudelleen, tervetuloa! Terveisin, Kristiina / Vastaanotto

6/10 Okay

Visa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Huone oli paahtava pätsi vaikka ulkona vain 20 astetta. Ala-arvoinen suoritus
Stayed 1 night in Jun 2023
Response from Receptionist on 29 Jun 2023
Hei Visa,Kiitos vierailustasi meillä. Olen pahoillani, ettei meiltä löydy ilmastointia. Teemme kuitenkin aina kaikkemme, että asiakkailla olisi mahdollisimman mukavaa olla. Toivottavasti vierailusi sujui muilta osin mukavasti. Tervetuloa uudelleen! Terveisin, Kristiina / Vastaanotto

10/10 Excellent

Ali

Stayed 1 night in Mar 2023
Response from Marika, reception on 4 Apr 2023
Hi Ali,we are delighted to see that you enjoyed your visit with us! We wish you sunny April days and hope to have you as our guest soon again :).

6/10 Okay

Jarmo

Stayed 2 nights in Dec 2022
Response from Marika vastaanotosta on 21 Dec 2022
Hei Jarmo,kiitos kun arvioit vierailusi meillä. Toivottavasti saamme mahdollisuuden toivottaa sinut vielä toiste tervetulleeksi. Rauhallista joulun aikaa!

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Marika, reception on 13 Dec 2022
Hi Peter,we are happy to see You had a great visit. Warmly welcome again :)!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Marika, reception on 20 Sept 2022
Dear guest, thank you for leaving a rating. We are sorry we couldn't offer you a better stay this time. Wishing you a beautiful Autumn.

8/10 Good

Liisa

Stayed 1 night in Aug 2022
Response from Marika, vastaanotto. on 20 Aug 2022
Hei Liisa!Mukava kuulla että vierailusi sujui hyvin, sydämellisesti tervetuloa toistekin :).

10/10 Excellent

Jorma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava mesta Raumalla
Siisti hotelli ja hyvä aamupala. Ajoi kaikin puolin asiansa.
Stayed 2 nights in Jul 2022
Response from Receptionist on 5 Aug 2022
Hei Jorma, Kiitos palautteestasi ja antamastasi hienosta arviosta! Hienoa kuulla, että viihdyit meillä mukavasti. Toivottavasti näemme pian uudelleen! Aurinkoista kesänjatkoa toivottaa Kristiina / Vastaanotto

4/10 Poor

Juha

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Receptionist on 5 Aug 2022
Hei Juha, Kiitos vierailustasi meillä. Toivottavasti vierailusi sujui mukavasti ja viihdyit! Tervetuloa uudelleen! Terveisin, Kristiina / Vastaanotto

4/10 Poor

Tuula

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hyvää ja huonoa
Saavuimme yöllä. Tietöiden takia tietä hotelliin oli vaikea löytää. Pysäköintipaikat olivat täynnä ja paikan etsiminen oli vaikeaa parkkipaikan ahtauden vuoksi. Lopulta ainoa vapaa alue oli viereisen kirjaston takapiha. Pienen pieni huone oli todella kuuma. Ulkona yö oli kylmä, mutta ikkuna oli pakko jättää auki. Ilman peittoa ja ikkuna auki juuri ja juuri pystyi nukkumaan. Huoneen verhot olivat ilmeisesti uudet, sillä ne haisivat, varmaankin paloturvallisuuskäsittelyn vuoksi. Aamiainen oli runsas, siihen olin tyytyväinen. Hotellin henkilökunta oli myös ystävällistä. Hotellin käytävät ja aamiaistila auki olevine kokoushuoneineen huokuvat -80-luvun ”estetiikkaa” eli ovat jo kulahtaneet. Käytäviä virkistäisi jo pelkästään mattojen vaihtaminen.
Stayed 1 night in Jul 2022
Response from Scandic Rauma on 22 Jul 2022
Hei Tuula, kiitos arvokkaasta palauttestasi! Mukavaa, kun saimme teidät vieraaksemme. Harmillista, että liikennejärjestelyt työmaasta johtuen ovat aiheuttaneet lisävaivaa heti vierailun alussa. Olen myöskin erittäin pahoillani, että huoneen lämpötila ei ollut ihanteellinen vierailun aikana, jolloin yöunet jäivät puutteellisiksi. Ilo kuitenkin kuulla, että aamiainen toi teille herkullisen alun päivään ja koitte henkilökuntamme ystävälliseksi. Toivottavasti saamme teidät vielä uudelleen majoittumaan meille. Tiimimme toivottaa aurinkoista kesän jatkoa! Ystävällisin terveisin, Maria, vastaanotto

10/10 Excellent

Päivi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä sijainti, lyhyt kävelymatka vanhaan Raumaan. Kaunis kanavanäkymä. Respa oli aina auki, joten myöhäinen tulo oli mahdollinen. Tietyö haittasi pihalle ajoa, mutta se on hetkellinen ongelma. Ei ilmastointia, mutta nyt ei ollut tarvettakaan sille. Siistit remontoidut huoneet ja hyvät sängyt. Monipuolinen aamupala. Viihdyimme.
Stayed 2 nights in Jul 2022
Response from Marika, vastaanotto. on 20 Aug 2022
Hei Päivi.Suurkiitos jättämästäsi hyvänmielen palautteesta. Mukava kuulla, että vierailusi sisälsi monia hyviä asioita ja saimme tarjota sinulle tämän kokemuksen. Sydämellisesti tervetuloa uudelleen.

8/10 Good

Maarit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Scandic Rauma on 22 Jul 2022
Hei Maarit, kiitos hienosta arvioinnista! Mukavaa, että vierailu oli onnistunut. Tiimimme toivottaa aurinkoista kesän jatkoa ja lämpimästi tervetuloa uudelleen! Ystävällisin terveisin, Maria, vastaanotto