Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Reviews of Best Quality Hotel Dock Milano

3 out of 5
Best Quality Hotel Dock Milano
Via Cernaia 46, Turin, TO

Reviews

8.4

Very good

Rating 10 - Excellent. 336 out of 1000 reviews" "
Rating 8 - Good. 511 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Francis, Redditch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpfull. Special thanks to Bianca who called me for the left documents and took the pain to scan them and email.
Stayed 1 night in Feb 2024

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Aimee, Fitchburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a bit bit of a distance from the main sites, yet is Conveniently close to Metro stop XVIII Diciembre and a major bus stop. Staff are friendly, the hotel is clean and secure, and they serve a great breakfast with tasty coffee and a variety of food. There are also multiple restaurants in walking distance and just a couple of blocks over, a large outdoor market. I would absolutely stay here again if I come back to Turin.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alex

Stayed 1 night in Oct 2023

10/10 Excellent

Marvin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel good value great location
Stayed 2 nights in Oct 2023

6/10 Okay

Adil

Travelled with family
Disliked: Amenities
They don’t allow early check in at all. Not even 10 mins early! Very strange practice as I have checked in many hotels up to 4 hours before and have never had an issue like this. The WiFi kept dropping and won’t connect which was a big inconvenience too. The rooms are very basic, and not very modern. The breakfast is very good. A good 15 min walk to the centre. Lots of restaurants, cafes and a handy supermarket located in the street. Very easy to reach hotel by the airport Bus.
Stayed 3 nights in Oct 2023

6/10 Okay

kate

Travelled with group
Liked: Staff & service
Disliked: Amenities
We weren't there very long but staff were very friendly and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Junghum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent on customer service
They did good job for the guest service!
Stayed 1 night in Oct 2023

6/10 Okay

Nadia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Over prices staff was rude and not helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms with friendly helpful staff. Only downside was one set of stairs for exit was blocked off for repair/construction. Hopefully this project will be completed soon and access to the next floor by stair will be usable again. Public transportation is close by. Parking in public garage was about 700 meters away and reasonable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gwinny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in this hotel. Everything was super clean, the staff are friendly and helpful and the hotel is in a great location The breakfast was very good with lots of choice of fresh bread, pastries, fruits, meats and cheese. Our only slight niggle wad the single beds were very narrow and the bedside plugs were behind a shelf so we couldn't use them but there was another plug in the room.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easily accessible to the train station-porta susa. It is an older hotel, but well maintained.The staff are friendly and accommodating. The room was big with beautiful high ceilings. The AC was a bit temperamental, but that is Europe. The breakfast was great with a lot of variety.
Stayed 4 nights in Aug 2023

10/10 Excellent

lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Steven

Stayed 1 night in Jun 2023

8/10 Good

Liudmyla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, welcome staff, clean property, not bad breakfast
Stayed 2 nights in Jun 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliantly located for the Porta Susa station, some areas of the hotel slightly dated/worn (carpets on stairs) but a much better than functional base for our couple days in the city. Very effective double glazing meant we could either listen to the city hubbub or block it out (to aid sleep). Good range of breakfast items.
Stayed 2 nights in Jun 2023

4/10 Poor

philippe, the woodlands

Disliked: Property conditions & facilities
hotel close to Torino Porta Susa train station, the room was small, the twin bed uncomfortable and worst of all there was a vibrating noise recurring every 30 seconds to a minute that prevented me to sleep, the staff told me it was probably the air conditioning.
Stayed 1 night in Jun 2023

8/10 Good

Lioubov

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and people working there
Stayed 3 nights in May 2023

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and comfort in Turin
Great. Comfortable rooms. With large balconies. A plus
Stayed 2 nights in May 2023

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific gem in Torino.
I was very impressed with this hotel. Everyone was so kind and accommodating. The hotel is located near the TGV train, which makes it super convient. I had a lovely room with a balcony. The breakfast was great. Great price point.
Stayed 3 nights in Apr 2023

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mustafa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Kinnary

Stayed 1 night in Mar 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service
Great breakfast friendly staff good location decent price
Stayed 2 nights in Mar 2023

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2023

10/10 Excellent

CHIH TING

Stayed 1 night in Jan 2023

8/10 Good

Alexandra

Stayed 3 nights in Jan 2023

10/10 Excellent

BEATRIZ

Stayed 3 nights in Nov 2022

8/10 Good

Sadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price. Close to train and bus station. Not too far of a walk from the city center

8/10 Good

Marcell

Stayed 1 night in Oct 2022

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single bed not really comfortable but everything else really good
Stayed 8 nights in Sep 2022

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to walk from Porto Susa to the hotel...then easy walking to all the main attractions of central Turin.
Stayed 2 nights in Sep 2022

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location easy walk from Porta Susa...easy walk to central Turin
Stayed 1 night in Sep 2022

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, charming layout. Average sized rooms were clean and quiet. Staff were attentive and helpful. Would be happy to stay there again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Eirene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here during my recent trip to Turin. All staff were so kind and helpful, from front desk to cleaning staff. Breakfast everyday consists of a large array of items. Only a few minor complaints - AC did not get very cold quickly, but cooled down the room quite a bit considering outside temperatures of 95. Wifi was also slow at times, probably because others were on the network.
Stayed 5 nights in Jul 2022

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
The staff was super friendly. They were also very helpful. There was no on-site parking, you have to park at the train station. Also breakfast was not included. The air conditioning never got a cooler than 84 degrees F
Stayed 1 night in Jun 2022

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was amazing. Great and helpful staff service. All of them were friendly. Location was excellent. Room quality was good and it had a big balcony. Breakfast was really good. So many options. Overall would come back to this hotel in Torino.
Stayed 4 nights in May 2022

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Porta Susa station & the bus back to the Airport. Clean, cool, efficient. Not overly blessed with niceties but at the price, it was fine. Friendly staff. Thank you.
Stayed 1 night in May 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good breakfast and location
I was going to be leaving from Porta Susa station on fast train to Paris, so great location just across the road. The bed was lumpy, but I hope the excellent staff will report my complaint. Otherwise everything good except the plastic glass in the bathroom, but at least the soap was in refillable dispensers and not single use plastic. The staff were all very good and spoke excellent English.
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Convenient to everything
Stayed 1 night in Jan 2022

8/10 Good

RAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Alessio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location and cleaness
We stayed at the hotel for a weekend with the family (3 of us). The location is strategic, just upstair the subway and very close to Porta Susa train station, but you can easly walk to the city center. Hotel is clean and thet pay attention in avoiding crowd in the breakfast room.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
La struttura è ben posizionata e lo staff è gentile. Le stanze non sono insonorizzate, materassi e cuscini scomodissimi, bagni minuscoli.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Paper-thin walls, and doors, mean that relaxation and good sleep are not an option. The outstanding showers and hot water system are not sufficient recompense
Stayed 1 night in Jan 2020