Exterior

Reviews of Senate Luxury Suites

3 out of 5
Senate Luxury Suites
900 SW Tyler Street, Topeka, KS

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 1000 reviews" "
Rating 8 - Good. 332 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

They have been closed since September. That would've been nice to know before I booked my stay in October for a December check-in. Thankfully, Expedia refunded me. @Expedia, you should take this place off of the booking site.
Stayed 1 night in Dec 2023

2/10 Terrible

Dustin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
They are not even open. Sign on the door says closed for renovations no longer accepting reservations. DO NOT BOOK THIS HOTEL. If you do you get there and have nowhere to stay but still be charged. I purchased the travel insurance but was told by AIG that them being closed was not grounds for reimbursement. Oh and Hotels.com says they have to contact them before they can issue a refund......... good luck when they are closed
Stayed 5 nights in Nov 2023

2/10 Terrible

Marty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com is pathetic
The hotel was closed for renovation. Hotels.com still made the reservation and took my money for a hotel that was closed down. Pathetic. And took over 2 hours with customer service to make other arrangements.
Stayed 2 nights in Oct 2023

2/10 Terrible

Gabrielle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was closed
Stayed 1 night in Oct 2023

4/10 Poor

David

Travelled with family
Disliked: Amenities, property conditions & facilities
The website stated breakfast was included. On both mornings of my stay, there was nothing to drink aside from coffee. The juice machine was inoperable. The food options were bleak at best. The day I got there, there was a big sign in the elevator "Sorry for the inconvenience, no breakfast today". If they were having supply or staff issues I believe an email or a discount applied. Lastly upon checkout, I was informed that a $50 charge would be put back on my card. I was not informed of any charges upon check in.
Stayed 2 nights in Oct 2022

4/10 Poor

Alice

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was in bad shape but it had clean rooms
Stayed 1 night in Oct 2022

8/10 Good

Keli

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Hands down one of the worst hotels I’ve ever stayed in… and I’ve stayed in a Motel 6 that was much better. Parking is a terribly lit torn up parking lot out back, with the main door poorly signed when arriving after dark. You enter in the basement and take an elevator up to the main floor. The stench is unreal… even worse in the elevator. I had To cover my nose. The girl at check in was rude and very obviously did not want to be there. I can’t Say that I blame Her - the place is awful and I have A feeling she is treated poorly. The suite was old, musty, paint chipped off closet doors, hair in the shower, one room was so tiny the bed barely fit. The tv in the living room was not working. Beds were uncomfortable. Towels were thinner than my tee shirts and less absorbent. There was a small coffee machine with no lid on the pot… and no coffee. An ironing board… with no iron. The area is loud - a lot of traffic noise and sirens. We didn’t attempt breakfast due to the nastiness of the place. I am Pretty laid back and do not expect perfection - but do NOT stay at this awful hotel.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2022

2/10 Terrible

Jared

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Jennifer

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Jessica

Disliked: Cleanliness, amenities
Property was decent. Older building which contained unique qualities. Cleanliness could have been better. Needs a lot of updating. But was a decent place to stay.
Stayed 2 nights in Sep 2022

6/10 Okay

Narciso

Liked: Staff & service
Disliked: Property conditions & facilities
This is by no means a luxury hotel. So the title is misleading. The property needs heavy cleaning and remodeling. The owners will need to give some in order to get some, or else they'll continue the same trend.
Stayed 1 night in Aug 2022

4/10 Poor

Marlene

Disliked: Property conditions & facilities
Luxury hotel not luxurious
The building is old and it shows it’s age. It probably was a luxury hotel a long time ago. The name is very misleading. The price was very affordable and it was late, that’s the only reason I stayed. I was given a room that when I entered it was in complete disarray. I was given another room - an upgrade. I thought it was a joke, or a prank. A/C wasn’t working - they connected a small unit. I felt very unsafe, I questioned my decision to stay, wondered if my car would be there the next day. I checked and locked all the windows (they were unlocked). Placed furniture by the door. Furniture was old, tub was rusty.
Stayed 1 night in Aug 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Tanisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms small wasn’t very clean outdated and they put out moldy bread expired milk for breakfast was very unhappy with my stay I will never stay there again for the condition and the food they charge too much for the rooms I do not recommend staying there
Stayed 2 nights in Aug 2022

4/10 Poor

Niel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting old building. The room was clean and nice. Common areas could be kept up better, especially the landscaping. Took me three room changes to get the room that I actually booked.
Stayed 1 night in Aug 2022

8/10 Good

Denise

Liked: Staff & service, room comfort
Unique hotel with local history.
This was an interesting stay. We prefer to avoid run-of-the-mill hotels, and this one is definitely not part of a big chain. It's decor is dated, and not luxurious, but comfortable. They have flyers giving the history of the building, the architect and it's troubled restoration. The balcony was really nice in the evening. We liked the location because it wasn't right downtown, but a few blocks away.
Stayed 1 night in Aug 2022

4/10 Poor

J Kristine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Chesley

Travelled with family
Disliked: Amenities, property conditions & facilities
Outdated, bad customer service, holes in walls, electrical outlets falling out of walls, old uncomfortable furniture, might as well not serve breakfast because of uncleanliness and water damage around the area. Not worth the money you spend for it. It could be a really cool old place to stay but that would take a lot of money to do. I would not not recommend staying there in its current condition.
Stayed 2 nights in Aug 2022

10/10 Excellent

Drew

Stayed 2 nights in Aug 2022

2/10 Terrible

Marcia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mini refrigerator didn’t work, the tv didn’t work, room smelt like cigarettes, furniture was dirty, the blanket was super thin, boarded up windows on one side of the hotel, fruit flies around the juice machine, mold on the ice machine, in order to use the pool you have to drive to genus gym, and the room didn’t have very many outlets.
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a hellhole
No A/C. In August. That should be noted in their description. It was not. The place gave off a creepy, haunted vibeand was a maze. The front desk was unhelpful. Total disaster
Stayed 1 night in Aug 2022

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Linda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The building shows its age, which is okay, but the maintence grew could do a bit better.
Stayed 1 night in Aug 2022

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was one of the worst hotels I've ever stayed in! Right from arrival it was dreadful. Approaching the filthy glass front doors there was litter everywhere and dilapidated artificial flowers. Inside was dark and dingy with a dreadful musty smell. There was no reception desk, you have to take the lift to the first floor to check in. The woman on the desk didn't even smile when I approached. She asked for ID so I gave her my passport which she rejected and requested a driving licence. She then wasn't happy with that as it wasn't a proper one. Yes it was but it's British not US! It was then another lift trip up to the 3rd floor to our room. The corridors and lift smelt disgusting as did our room. Nothing felt or looked clean. The paint on the walls was chipped or peeling, the furniture was all chipped. The windows were held together with tape and plastic bags The towels were thin and stained. The freezer part of the fridge had some food welded to the top and the fridge froze our bottled water. The carpet was revolting, dirty and soiled. The beds creaked and the linen wasn't white any longer. The gym and hot tub were closed. Breakfast was foul with out of date muffins, cold coffee and the juice machine was so watered down it was literally coloured water. The breakfast room was filthy and smelt revolting. I cannot believe Expedia even offer this hotel on their site. I'd give it zero stars if I could!
Stayed 1 night in Jul 2022

8/10 Good

MICHELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If ever in Topeka again, I’d definitely stay here again.
Stayed 1 night in Jul 2022

6/10 Okay

R Blair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
maybe not
area is pretty rough.
Stayed 1 night in Jul 2022

6/10 Okay

Lynne

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
EEK
The hotel was great for a third world hotel, terrible in the USA. Front door not locked until well into the night in a dangerous neighborhood. Big, dark area for criminals to hide just inside the door. Only 1 TV channel worked, Internet so slow that with was impossible to stream.
Stayed 2 nights in Jul 2022

6/10 Okay

Stu

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Odd place, scary breakfast, bizarre layout
Weird place. If they put you on the 2nd floor, be prepared to be frustrated with the bizarre issues with elevators that do not universally connect all floors. It was somewhat confusing, and definitely frustrating. The free breakfast was dubious. Had to pass on the scariest looking eggs I've ever seen. Very dated building. Oddly stuccoed walls in hallways. Probably haunted with ghosts unable to escape because of aforementioned elevator issues.
Stayed 1 night in Jul 2022

6/10 Okay

Sylvie

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
proximity to capital, working enivronment, and nice breakfast
Stayed 1 night in Mar 2022

6/10 Okay

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Unusual Not What I Expected
Tired but quaint. Layout is very strange, not a typical hotel. Definite communication issues with front desk. Go to the alley.
Stayed 1 night in Jul 2022

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Really cool hotel
Stayed 1 night in Jul 2022

4/10 Poor

Linda

Travelled with partner
Disliked: Staff & service, amenities
The property is run down and dirty. The staff is not friendly. Had to change rooms due to bed breaking and a broken chair. The exterior has trash laying around
Stayed 2 nights in Jul 2022

6/10 Okay

James

Disliked: Staff & service
Stayed 1 night in Jun 2022

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Difficult to locate. Limited parking. Quaint, kind of historical property but employees did not know history. Difficult to find front desk. Had to go up one elevator to front desk, back to elevator and up one floor, walk down hall to second elevator, and up one floor to room. Room was quaint with livingroom/bedroom, separate breakfast room, nice stone balcony with table and chairs, and down a hallway was the bathroom. Almost like a small apartment without a kitchen. The checkout person was older and hard of hearing, not to be mean, but I rang the desk bell and shouted excuse me several times and finally had to bang on the employeea only door to get his attention. After that, the checkout waa fine.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Weird smell in room because there is no vent in the bathroom. Large space though
Stayed 1 night in Jun 2022

2/10 Terrible

Maurico

Travelled with family
Disliked: Staff & service, room comfort
Was treated unfairly
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2022

4/10 Poor

Leann, Tulsa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay here but this time I did not feel safe and the food looked and tasted like it was served over and over. No one was at the front desk when I went passed every day twice. I never saw anyone in the building at all that worked there after I checked in! The coffee in the room was very bitter and the coffee at the breakfast was watered down too. No one changed the towels either so I didn’t have one the last day, just had to use a hand towel. Was not happy and did not feel safe. I’ve stayed here in the past and it used to be a lot better.
Stayed 3 nights in Jun 2022

2/10 Terrible

Dennis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unkept hotel
I didn’t stay here. They had roaches. And I drove two hours to this filthy hotel. The stuff was very rude. And I canceled my room with out leaving the front desk. I asked the girl for a confirmation. And she said it’s canceled. We won’t charge your card. But they did. And they refused to refund it. I would definitely not book this filthy hotel. It is very rundown and not kept up at all. And if they have roaches in the lobby. I couldn’t imagine how bad the rooms are.
Stayed 2 nights in Jun 2022

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat old hotel very run down.
Cool old building in need of a lots of repairs. Air conditioner barely functions closet door falling off carpet worn out...
Missing covers
Broken handle
Closet door no longer attached to wall
Stayed 1 night in Jun 2022

8/10 Good

John

Stayed 1 night in Jun 2022

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in, went to check out the room and immediately left. Enough said.
Stayed 1 night in Jun 2022

4/10 Poor

Wesley

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Rodney

Disliked: Property conditions & facilities, room comfort
Ok for the price.
Hotel is rather dated, which is ok. But no wash clothes, and only 1 hand towel provided. Had to ask for a trash can. Smoke alarm in room was missing, but the wiring was there. Breakfast was okay everything the Hampton serves, but not as well, soggy sausage, etc. shower was great with great pressure. Neighborhood feels a bit sketchy, but most downtowns do. Microwave seemed to work then not heat then work.
Stayed 1 night in Jun 2022

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with every part of our room. The staff was helpful and very nice. I will most definitely be booking again.
Stayed 1 night in Jun 2022

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE HOTEL
This hotel is terrible! We checked in and immediately left due to the room being a mess. We found dead bugs, holes in the walls, stains on the sheets and garbage behind the furniture. DO NOT BOOK HERE
Stayed 1 night in Jun 2022