Outdoor spa tub

Reviews of Le Grand Courlan Spa Resort - Adults Only

3.5 out of 5
Le Grand Courlan Spa Resort - Adults Only
Stonehaven Bay, Black Rock, Tobago

Reviews

6.8
Rating 10 - Excellent. 77 out of 440 reviews" "
Rating 8 - Good. 153 out of 440 reviews" "
Rating 6 - Okay. 107 out of 440 reviews" "
Rating 4 - Poor. 53 out of 440 reviews" "
Rating 2 - Terrible. 50 out of 440 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

BINDU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place want to visit again but i have a 16 year old daughter and its an adult hotel
Stayed 2 nights in Mar 2024

8/10 Good

Hemawatie

Enjoyable stay and friendly staff
Stayed 1 night in Mar 2024

4/10 Poor

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The facility is run down and old. The black out drapes in the room I stayed in does not have the backing I was not pleased with the facilities at all, the fish ponds are mossy and smells terrible this property needs to be upgraded
Stayed 2 nights in Mar 2024

4/10 Poor

Christopher

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Property needs alot of work.
Stayed 2 nights in Feb 2024

2/10 Terrible

Herbert W.

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
A lot of the staff were not friendly. Did not feel welcome!
Stayed 2 nights in Feb 2024

10/10 Excellent

Valmiki, Penal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breath taking place . Must visit
Stayed 1 night in Feb 2024

6/10 Okay

IAN

Travelled with partner
Liked: Cleanliness
The hotel is nice and quiet.
Stayed 3 nights in Feb 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Drain in the shower did not work. Breakfast was mediocre. Pool table equipment was poor and in need of repair or replacement.
Stayed 2 nights in Feb 2024

6/10 Okay

Decklon

Stayed 3 nights in Feb 2024

6/10 Okay

Rishi

Travelled with partner
Disliked: Staff & service, property conditions & facilities
In dire need of refurbishment. EVERYTHING.
Stayed 5 nights in Feb 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Trevor

Travelled with partner
Liked: Staff & service, amenities
Although dated and in need of lots of tlc, you can't beat its location and view.
Stayed 6 nights in Feb 2024

6/10 Okay

seitu

Stayed 7 nights in Dec 2023

8/10 Good

Raedell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful
Stayed 2 nights in Jan 2024

4/10 Poor

Deborah

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel has so much potential but it seems as though ownership does not care to repair and maintain it. Many of the amenities advertised are not actually in operation (spa, poolside/ swim up bar, restaurant). As far as I can tell the restaurants are more or less locked and abandoned and only a casual buffet breakfast is available in the morning, which was admittedly decent. Similarly, the spa looked abandoned like much of the property. Most staff were friendly but some were not particularly personable or helpful. Otherwise the room was clean, but we had to call for assistance to lock the door to the balcony. Again, a hotel with potential perhaps with a change in ownership or management.
Stayed 3 nights in Dec 2023

8/10 Good

Candice

Liked: Property conditions & facilities
I loved the fact that this property had a huge pool and lots of activities. They had a pool table and games available as well as a decent sized gym. Staff was very accommodating.
Stayed 1 night in Jan 2024

8/10 Good

Janese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pleasant, helpful staff and the quiet, clean rooms
Stayed 1 night in Jan 2024

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Ally

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Fitzgerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious, totally enjoyed it.
Stayed 1 night in Dec 2023

2/10 Terrible

nicholas

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Krystal

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The place was lovely but they checked us in hrs later, the service needs to be upgraded.. .
Stayed 2 nights in Dec 2023

10/10 Excellent

rondell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to enjoy,,, pool bar out of service, limited staff, limited restaurant service, gift shop closed, bar un attended

6/10 Okay

Zinzai

Liked: Staff & service
6/10. Cons The limited breakfast options, the two days I ate there, only sausage and smoked herring were the “meat” options and I eat neither. I had to eat breakfast elsewhere on the other days. Also, the water displays needed to be cleaned ie the fountain at the entrance and the fish area by the pool. This would add to the beauty of the property. Pros There was an abundance of linens and the staff seemed to clean daily. Staff was friendly and helpful. I had an ocean view room which overlooked the pool as well and the view was amazing. Hotel was very quiet which I liked.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sunil, California

Liked: Cleanliness, staff & service, property conditions & facilities
I feel safe and this place is amazing. I will definitely be back
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Travelled with partner
Liked: Staff & service, amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Aneila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very quiet and relaxing. Not much people on the Thursday - Friday which I preferred, however more on Saturday. Bfast was good 8/10! Pool huge 4-8ft deep - good dept for swimmers. Staff was generally friendly. Received welcome drink. Room was clean although signs of the properly being old it was fairly maintained. Checked out 12:30 to my comfort. No acitvities on the compound during my stay. Would prefer a mirowave as there is a mini fridge Adults only really helps with no kids screaming. Overall good experience, should you want a quiet, lowkey, relaxing getaway. P.S remember to put DND on the door should you not want towel change .
Stayed 2 nights in Dec 2023

6/10 Okay

Mitzy

Travelled with partner
Liked: Staff & service
A decent experience.
Stayed 3 nights in Dec 2023

2/10 Terrible

Ruweida

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No dining options
Stayed 3 nights in Nov 2023

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service
The Hotel appeared spacious maybe due to time of year, it wasn’t busy at all. I loved the layout. Some of the decor were impressive. The property was extremely clean. Good facilities apart from not good shower drainage and a broken bathroom extractor fan. All in all 8/10.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Disliked: Amenities
Initial impression is that the hotel is rundown and it was virtually empty. Run with a minimal staff.. beautiful island, beautiful location so why so?
Stayed 3 nights in Nov 2023

8/10 Good

Anikah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location/ property is quite large and there wasn't a lot of security guards but the area was safe.
Stayed 2 nights in Nov 2023

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Kalifa

Travelled with family
Liked: Cleanliness
Quiet & cleaning but receptionist couldn’t advise of restaurants outside of the resort to eat at.
Stayed 2 nights in Nov 2023

8/10 Good

Kevaughn

Stayed 2 nights in Nov 2023

4/10 Poor

AFIYA

Disliked: Staff & service, property conditions & facilities
The worst room was smelly water in the pipe dirty every was just not giving
Stayed 3 nights in Oct 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants nearby in walking distance. Beach in walking distance. Had the ocean view. Absolutely beautiful. Will definitely return. For the cost of the room, I think it was awesome. You could get fancier accommodations, but will obviously have to pay more.
Stayed 4 nights in Oct 2023

8/10 Good

Przemyslaw

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel with huge potential, anyway low maintenance causing this hotel to look like a ghost hotel. I'm sure many tourists from Europe would love to visit beautiful Tobago. Renovation definitely needed here and stuff need to became more active towards the guests.
Stayed 3 nights in Oct 2023

8/10 Good

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except there were no activities but Everything else was excellent
Stayed 5 nights in Oct 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscape surrounding the rooms closer to the pool on the westernside need to be better maintained. The walk to Waves restaurant at night is a bit unsafe it would be more helpful to keep the back gate of Le Gran open until the restaurant closes and to have more security personnel on site.
Stayed 2 nights in Oct 2023

4/10 Poor

Darren

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was unfriendly, zero dining options, limited house keeping
Stayed 4 nights in Oct 2023

4/10 Poor

Carleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Furise

Disliked: Staff & service, property conditions & facilities
The hotel was not fully booked and did not have many guests but yet the option for late check out was not possible even though we had to pay for it.
Stayed 2 nights in Oct 2023

8/10 Good

Dejah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Oct 2023

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, room comfort
Not What I Expected
I expected something different based on the pictures and the reviews. Paint and upkeep on the exterior of the property are necessary. The inside is very nice, and my room was clean, but it did have some cosmetic issues. I describe my interaction with the staff as they would rather be elsewhere. I'm a native of Trinidad and Tobago and hate to say I will not return to stay here.
Stayed 3 nights in Oct 2023