Interior

Reviews of San Want Residences Taipei

4.5 out of 5
San Want Residences Taipei
128 Nanjing East Rd Section 1, Taipei

Reviews

9.6

Exceptional

Rating 10 - Excellent. 768 out of 1000 reviews" "
Rating 8 - Good. 193 out of 1000 reviews" "
Rating 6 - Okay. 25 out of 1000 reviews" "
Rating 4 - Poor. 4 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

lok

Liked: Cleanliness, staff & service
Quite
Stayed 3 nights in Apr 2024
Response from San Want Residences Taipei on 17 Apr 2024
Dear Guest, Thank you for taking your time to share about your stay with us. We are delighted to hear that you had a relaxing stay with us. It is our pleasure to learn that you found our environment to be peaceful. It is crucial for us to provide a quiet and comfortable environment for all of our guests. If there’s anything specific that you appreciated about our service or any suggestions for improvement, please feel free to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you so much for choosing San Want Residences. We hope to welcome you back soon. If you need any assistance or have any questions, please don’t hesitate to reach out. Have a nice day!

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 7 nights in Apr 2024
Response from San Want Residences Taipei on 16 Apr 2024
Dear Guest, Thank you so much for taking time to share your feedback with us! We are delighted to know that you had an excellent experience with our service. Our team works diligently to provide the best service possible, and your positive words truly inspire us. We are eager to create a welcoming and enjoyable environment for all our customers, and we are thrilled to hear that we met your expectations. Your satisfaction is our top priority, and we will continue to improve our self to ensure that every visit is a exceptional one. If there’s anything specific that you appreciated about our service or any suggestions for improvement, please feel free to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you so much for choosing San Want Residences. We hope to welcome you back soon. If you need any assistance or have any questions, please don’t hesitate to reach out. Have a fantastic day!

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from San Want Residences Taipei on 10 Apr 2024
Dear Guest, Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel and room we only noticed the room smelled moldy so we thought for such a nice place it was disappointing
Stayed 2 nights in Mar 2024
Response from San Want Residences Taipei on 25 Mar 2024
Dear Guest, Thank you so much for taking time to share your thoughts! We are delighted to hear that you had a memorable stay with us. It is our pleasure to know that you found our hotel and room attractive. We strive to create a welcoming and enjoyable environment for all of our customers. However, we are deeply sorry that the room you stayed made you suffer the moldy smell. We will promptly communicate your concerns to our housekeeping department and address the issue of mold odor. Your satisfaction is our top priority. We sincerely appreciate your feedback as it helps us identify areas for improvement. We hope for the opportunity to welcome you back in the future, providing you with the exceptional experience that our guests deserve. Take care!

10/10 Excellent

pi-chin

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind and good service
Stayed 3 nights in Feb 2024
Response from San Want Residences Taipei on 7 Mar 2024
Dear Guest, Sincerely thanks you for choosing San Want Residences Taipei and for sharing your feedback with us. We are pleased to know that you have overall enjoyed your stay at our hotel, especially the attentive service of our staff. It is always encouraging to receive compliments from our guests. Your positive comments help us to improve the quality of service and have been shared with all the relevant departments.Thank you once again for staying at our hotel and for your precious comments, we sincerely hope to have the opportunity to welcome you back to our hotel very soon.San Want Residences Taipei

10/10 Excellent

Xianghong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2024
Response from San Want Residences Taipei on 6 Mar 2024
Dear Guest, Thank you so much for taking time to share your feed back! We are joyed to learn that you had a great time staying with us. We are eager to create a welcoming and warming environment to all our customers. Your high praise - perfect encourage us to strive harder every day. If there’s anything specific that you appreciated about our service or any suggestions for improvement, please feel free to share with us. We value your thoughts and are always looking for ways to improve our offerings. Once again, thank you so much for choosing San Want Residences. We hope to welcome you back soon. If you need any assistance or have any questions, please don’t hesitate to reach out. Have a fantastic day!

10/10 Excellent

tik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from San Want Residences Taipei on 24 Feb 2024
Dear Guest, Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

xiaoping

Stayed 4 nights in Feb 2024
Response from San Want Residences Taipei on 25 Mar 2024
Dear Guest, Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

Daniel, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located on the MRT line, and the walk to the nearest station is about 10 min, which is incredibly convenient. The staff are incredibly courteous and helpful. The dining offered is delicious but a bit pricey, so I would say exploring the nearby area for cheaper, local options is a better bet. The hotel seems to be on the older side but has been upgraded with all of the modern amenities we've grown to be accustomed to. Overall, it was an excellent experience, and I would highly recommend it.
Stayed 4 nights in Jan 2024
Response from San Want Residences Taipei on 17 Jan 2024
Dear Guest, Thank you so much for spending the time sharing your thoughts for staying at our hotel! We’re truly appreciated your praises and feedback. It’s great to know that our prime location and friendly staff helped in making your stay with us a comfortable one. We strive to provide easy access for our guests to explore the city and its attractions. We are pleased to receive compliments on the courtesy and helpfulness of our staff. Ensuring our guests feel welcomed and well-assisted is one of our priorities. We understand that everyone has different preferences when it comes to dining, and having local options is indeed a wonderful way to experience the culture. We always try our best to provide various dishes including Chinese/Western/ Japanese breakfast, and we using fresh ingredients in preparing our dishes. Your observation about the hotel being on the older side but upgraded with modern amenities is duly noted. We continuously strive to provide a comfortable and up-to-date environment for our guests. One of our features of our room is the Japanese sunken bathtub and the TOTO washlet. Once again, thank you for your recommendation. We look forward to welcoming you back on your future visits.

10/10 Excellent

xiaoyong

Stayed 4 nights in Jan 2024
Response from San Want Residences Taipei on 10 Jan 2024
Dear Guest, Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Breakfast is fantastic.
Stayed 5 nights in Dec 2023
Response from San Want Residences Taipei on 29 Dec 2023
Dear Guest, Thank you for taking your time to share about your stay with us. We are delighted to hear that you had a relaxing stay with us. It is our pleasure to learn that you found our staff to be helpful. It is crucial for us to provide an efficient and sincere service to all of our guests. And we are happy to know that you have fantastic breakfast in the hotel. Our hotel always uses the freshest ingredients to prepare our cuisine, and we hope our hearty breakfast had started your pleasant day. Thanks again for choosing San Want Residences and we hope to have the pleasure of welcoming you back in the future. If there’s anything we can assist you with, please don’t hesitate to let us know.

10/10 Excellent

Andrew

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful place, very helpful and friendly staff, great location, and very good breakfast!
Stayed 2 nights in Dec 2023
Response from San Want Residences Taipei on 14 Dec 2023
Dear Guest, Thank you for taking the time to share your valuable feedback in reference to your recent stay at San Want Residences Taipei. We are delighted to read that our overall service reached your expectations, enjoyed our superb location, found our staff polite and helpful, and especially liked our breakfast. It is always encouraging to receive compliments from our guests, and I have shared your kind words with all the associates. Thank you once again for staying with us, we hope to have the opportunity to welcome you back to our hotel very soon.

10/10 Excellent

Hsuchiao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from San Want Residences Taipei on 5 Dec 2023
親愛的貴賓,感謝您入住神旺商務酒店,並且與我們分享您對飯店的評價,我們誠摯期待您下一次的光臨。謝謝您。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from San Want Residences Taipei on 30 Nov 2023
お客様この度は、サンワンレジデンス台北にご宿泊、誠にありがとうございます。お客様のまたのご来館をお待ち申し上げております。

10/10 Excellent

Ertugrul

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was especially helpful and friendly.
Stayed 4 nights in Nov 2023
Response from San Want Residences Taipei on 25 Nov 2023
Dear Guest,Thank you so much for taking time to share your feed back with us! We are delighted to know that you had an excellent experience with our service. Our team works diligently to provide the best service possible, and your positive words truly inspire us. We are eager to create a welcoming and enjoyable environment for all our customers, and we are thrilled to hear that we met your expectations. Your satisfaction is our top priority, and we will continue to improve ourself to ensure that every visit is an exceptional one.If there’s anything specific that you appreciated about our service or any suggestions for improvement, please feel free to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you so much for choosing San Want Residences. We hope to welcome you back soon. If you need any assistance or have any questions, please don’t hesitate to reach out. Have a fantastic day!

10/10 Excellent

Akira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean facility with good access to local bus stops. Since hotel was on a major road with plenty of foot traffic, we felt very comfortable walking around at night. The best feature in our room was the waterfall shower, which was a big improvement over handheld showers in other Asian hotels.
Stayed 5 nights in Nov 2023
Response from San Want Residences Taipei on 18 Nov 2023
Dear Guest,Thank you for taking your time to share about your stay with us.We are proud to provide our guests with a comfortable room where you can enjoy a relaxing vacation. We strive to create a welcoming and enjoyable environment for all of our customers. It’s a joy to hear that our room and our services meet your expectations. If there’s anything specific or any suggestions for improvement, please feel free to share. We value every guest’s thoughts and are always looking for ways to enhance our services. Once again, thank you for choosing San Want Residences. We can’t wait to welcome you back soon. If you need any assistance, please don’t hesitate to reach out.

10/10 Excellent

lester, BROOKLYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high end experience due to the attentive staff and the room layout and amenities.
Stayed 4 nights in Nov 2023
Response from San Want Residences Taipei on 16 Nov 2023
Dear GuestThank you very much for choosing to stay with us,Its heartearming to hear that the service that we provided met your expectations and that you had an impeccable stay. We are proud to provide our guest with a comfortable room where you can relax after a day of journey.Moreover, it’s our honor to learn that you found our staff to be helpful, we are always willing to go extra miles for our guests, and it is rewarding for us to know that we were successful in your case.Thanks again for choosing San Want Residences and we hope to have the pleasure of welcoming you back in the future. If there’s anything we can assist you with, please don’t hesitate to let us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023
Response from San Want Residences Taipei on 8 Oct 2023
Dear Guest, Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

Marshall

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice comfortable hotel with an Amazing staff. Loved it.
Stayed 4 nights in Aug 2023
Response from San Want Residences Taipei on 2 Sept 2023
Dear Guest, Thank you so much for taking time to share your feed back! We are thrilled to know that you had an excellent experience with our service. Our team works diligently to provide the best service possible, and your positive words sincerely motivate us. We are proud to provide our guests with a comfortable room where you can occasionally slow down your pace and enjoy a relaxing vacation. We strive to create a welcoming and enjoyable environment for all of our customers, and it is amazing to hear that one of our staff met your expectations. Your satisfaction is our top priority, and we will continue to ensure that every visit is a memorable one. If there’s anything specific or any suggestions for improvement, please feel free to share. We value every guest’s thoughts and are always looking for ways to enhance our offerings. Once again, thank you for choosing San Want Residences. We can’t wait to welcome you back soon. If you need any assistance or have any questions, please don’t hesitate to reach out. Have a amazing day!

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean ,and the faculty are all helpful and friendly. Definitely I will go back!
Stayed 2 nights in Aug 2023
Response from San Want Residences Taipei on 23 Aug 2023
Dear Guest, Thank you so much for choosing San Want Residences and sharing your thoughts during your stay. We greatly appreciate your kind words about the cleanliness and friendly nature of our faculty. Providing a comfortable and welcoming environment is our top priority and we are thrilled that we met your expectations. If there’s anything specific that you appreciated about our service or any suggestions for improvement, please feel free to share. We value your input and are always looking for ways to enhance our offerings. Thank you again for choosing our San Want Residences. We can’t wait to have the pleasure of hosting you again in the near future. Have a good day!

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are kind, proactive and there’s a staff who can speaks Korean too. Old but very clean and neat with good managed facilities. I like the their amenities and welcome snacks (rice biscuit) this hotel is located in very convenience area, you can easily take a bus to anywhere and MRT st is 9 mins away by foot.
Stayed 3 nights in Aug 2023
Response from San Want Residences Taipei on 16 Aug 2023
Dear guest, thank you for choosing San Want Residences Taipei and for taking the time to share your experience with us. We feel honored that you have overall enjoyed your stay at our hotel, especially the attentive service of our staff, our amenities and welcome snacks. It is always encouraging to receive compliments from our guests, and I have shared your kind words with all team members. We will do our best to keep deserving such high praise. Thank you once again for your positive feedback, we look forward to welcoming you back to our hotel in the not far future.

10/10 Excellent

Zuwu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent
Stayed 2 nights in Jul 2023
Response from San Want Residences Taipei on 3 Aug 2023
Dear Guest, Thank you so much for taking time to share your feed back with us! We are delighted to know that you had an excellent experience with our service. Our team works diligently to provide the best service possible, and your positive words truly motivate us. We strive to create a welcoming and enjoyable environment for all our customers, and it’s wonderful to hear that we met your expectations. Your satisfaction is our top priority, and we will continue to go the extra mile to ensure that every visit is a memorable one. If there’s anything specific that you appreciated about our service or any suggestions for improvement, please feel free to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing San Want Residences. We can’t wait to welcome you back soon. If you need any assistance or have any questions, please don’t hesitate to reach out. Have a fantastic day!

2/10 Terrible

Jayshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The staff are very professional and helpful, the rooms are clean, and cleaned very well, and the lobby area is very welcoming. Your guests can make themselves tea and have snacks. Great location too, maybe 8 min walk from Zhangsong MRT.
Stayed 4 nights in Jul 2023
Response from San Want Residences Taipei on 16 Jul 2023
Dear Guest, sincerely thank you for choosing San Want Residences Taipei and for sharing your experience with us. We are thrilled to know that you enjoyed your stay at our hotel and our overall service reached your expectations, especially the room, our hotel’s location and attentive service of our staff. It is always encouraging to receive compliments from our guests, and I have shared your kind words with all the associates. However, we regret to read that the points that you gave. Please let us know if there’s anything we may improve to reach our guest's exception. Your valuable comments will be the greatest motivation for us. Thank you once again for staying at our hotel, we look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

Garrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff! Great breakfast options. Across the street from a beautiful park and convenient for the MRT. We loved our stay here.
Stayed 5 nights in Jun 2023
Response from San Want Residences Taipei on 27 Jun 2023
Dear Guest, Thank you very much for taking the time to share your experience in reference to your recent stay at San Want Residences Taipei. We are delighted to read that most of our service reached your expectations and you had a comfortable stay with us. And also we are glad to know that you liked the view from your room and our location is convenient. Thank you once again for your comment, we look forward to welcoming you back to San Want Residences in the not far future.

10/10 Excellent

Charles A Lopez

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was simple and easy and I was able to check in a bit early. The location is really convenient especially to some of the main bus stops and a short 15 minute walk to the main train station. The staff was incredibly helpful and polite.
Stayed 4 nights in Jun 2023
Response from San Want Residences Taipei on 23 Jun 2023
Dear Guest, Thank you for staying at San Want Residences and taking the time to share your positive experience with us. We’re thrilled to hear that your check-in process was smooth and that you were able to check-in early. We pride ourselves on providing convenience and excellent service to our guests. We are delighted that our location was convenient for you, with easy access to bus stops and a short walk to the main train station. However, should you carry luggage along with you we would suggest taking a cab instead. We’re especially glad that our staff made a positive impression on you. Our team strives to be helpful and polite at all times, and it’s wonderful to know that they meet your expectations. We’ll be sure to pass on your kind words to them. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there’s anything we can assist you with, please don’t hesitate to let us know.

10/10 Excellent

Edward Chee Keong, Norwich

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic first class staff ❤️
Stayed 5 nights in Jun 2023
Response from San Want Residences Taipei on 18 Jun 2023
Dear Guest, Thank you for sharing your recent experience at San Want Residences Taipei. Your kind words bring us great joy to know that our team has made a wonderful impression on your stay. We are proud of our staff and their dedication to providing a first-class experience for our valued guests. We believe that the key to successful is not only the well- maintained amenities but also the genuine care and passion of our staff. Moreover, your feedback serves as motivation for our team to continue providing exceptional services. We appreciate your lovely review, and we sincerely look forward to hosting you soon in the near future.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
오성급 호텔이 맞나 싶다
오성급 호텔이라 하면 기본적인 서비스와 각종 시설이 갖춰져야 하는데, 확실히 3성급임. 겪은 바로는 단점: 수영장이나 사우나 시설이 따로 없음 혹시라도 우산 잃어버리면 안됨, 벌금 냄 아침 음식 종류 적음 직원이 일처리를 잘 못함 로비 너무 좁음 바 없음 대중교통이 불편함 에어컨 작동속도 너무 느림 장점: 무한 쌀과자 샤워기 물 잘나옴 방문객들의 혼란을 방지하기 위해 다시 등급을 재 조정 받아야 함.
Stayed 2 nights in Jun 2023
Response from San Want Residences Taipei on 17 Jun 2023
Dear Guest, Thank you for choosing San Want Residences Taipei and for taking time to share your feedback in reference to your recent stay with us. First of all, please allow me to clarify that we are not a 5-star hotel, San Want Residences Taipei is a business hotel. We never join any hotel star rating and the star ranking on the website is provided by the guests. Due to the limited space of our hotel, there is no sauna and swimming pool inside our building. For further details, the introduction of our hotel facilities can be found on our official website or other on-line booking website. As for the umbrella, please be kindly informed that if there is any damage, destruction and lost our in-room amenities, there will be the compensation besides the disposable amenities. With regard to your comments about the air conditioning system, we would like to apologize for any inconvenience which might have caused during your stay. Due to our air conditioning system is centrally controlled, and it takes about 20-30 minutes to reach your desired temperature by setting the control panel in your room. We are planning to upgrade our room facilities in the upcoming fiscal year, and your suggestion will definitely be taken into consideration. Your feedback lets us know what we are doing well and what we need to improve. Should there be any room facility which does not function well or you need any assistance next time you stay with us, please do not hesitate to let us know. Our staff will be more than happy to help you in fixing the problem. Thank you once again for your feedback, we hope we will have the opportunity to welcome you back to our hotel someday soon.

10/10 Excellent

Helen

Stayed 4 nights in Jun 2023
Response from San Want Residences Taipei on 27 Jun 2023
Dear Guest, Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

8/10 Good

CHANGJOON

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023
Response from San Want Residences Taipei on 2 Jun 2023
Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

Gordon

Stayed 2 nights in May 2023
Response from San Want Residences Taipei on 31 May 2023
Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

Minoru, Singapore

Stayed 2 nights in May 2023
Response from San Want Residences Taipei on 8 Jun 2023
この度は、サンワンレジデンス台北にご宿泊、誠にありがとうございます。お客様のまたのご来館をお待ち申し上げております。

10/10 Excellent

Fusheng

Travelled with family
Liked: Cleanliness, staff & service
Staffs were very helpful!
Stayed 3 nights in May 2023
Response from San Want Residences Taipei on 15 May 2023
Dear Guest, Thank you for taking time to review your recent stay at San Want Residences Taipei. We sincerely thank you for your satisfaction with the service of the hotel staff. It is our honor to satisfy the needs of our guests to the best of our ability, and it has always been our aim to make our guests feel at home.We always appreciate when our guests take the opportunity to share their experiences, and hope we will be able to welcoming you back very soon.

8/10 Good

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit away from the main part of Zhongshan (shopping,, MRT station), but still a great part of town. The hotel rooms facing the main street do get some traffic noise as there is an elevated highway several hundred ft away. The breakfast buffet is very good, the staff are excellent and the rooms are good size and well appointed.
Stayed 1 night in Apr 2023
Response from San Want Residences Taipei on 5 May 2023
Dear Guest, Thank you for sharing your recent experience at San Want Residences Taipei. We are thrilled to hear that you had a pleasant vacation here, and it is great to know that everything from our accommodations to the breakfast helped in making your stay with us a comfortable one. We sincerely appreciate your kind reviews, and it will be a pleasure to share them with our team, as I am sure that your comments will serve as an encouragement to all of our staff. While we are happy to know you like our rooms and friendly staff, we regret to hear the traffic noise might trouble you during your stay. Our hotel is located on the main road within Taipei city, so it is not easy to avoid the noise of cars. However, we still hope our clean and spacious rooms as well as the beautiful city views might make your stay in Taipei memorable. Besides, we have passed this issue to our team and will take your concerns into consideration as we move forward to improve for the future. Thanks again for your feedback, and we sincerely look forward to hosting you in the near future.

10/10 Excellent

Jintao

Stayed 4 nights in Apr 2023
Response from San Want Residences Taipei on 3 May 2023
親愛的貴賓,感謝您選擇入住神旺商務酒店。能在此得知貴賓給予本館優良的整體評價。我們也與有榮焉。以誠懇的姿態接待每一位的貴賓,讓所有人享有賓至如歸的住宿體驗。是本酒店一貫的宗旨。您的鼓勵與肯定,是支持全體員工努力向上的最佳動力。再次感謝您入住神旺商務酒店,期許在不遠的將來,能夠很快再次為您服務。

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room is good size, property is nicely decorated and staff are professional. Only issues are the rooms facing the front street (nanjing east rd) have some traffic noise. Windows probably need triple pane glass. Also the gym has only cardio equip, no weight training equip except some dumbells. So i went to a local gym.
Stayed 2 nights in Apr 2023
Response from San Want Residences Taipei on 1 May 2023
Dear Guest, thank you for choosing San Want Residences Taipei and for taking time to share your feedback in reference to your recent stay with us. We are delighted to read that you described our staff as professional and that you like our room. As for your feedback regarding the fitness center, we regret to read that the equipment was not satisfactory for you. Our hotel is a business hotel with limited space, at this point the fitness center could not accommodate too many pieces of fitness equipment. And with regards to the challenges you have experienced with the traffic noise, we are sorry for any inconvenience which might have caused during your stay. We appreciate all the comments from our guests, as they help us to improve the quality of service we provide our guests. I have already shared your opinion with all the related departments, in an effort to find an immediate solution to it. However, please understand that the hardware of a hotel is not easy to change in a short period of time, but we are planning to upgrade our room facilities in the upcoming fiscal year, and your suggestion will definitely be taken into consideration. If you would like to stay with us next time, for avoiding the street noise, we do have the rooms face to the street (studio room and studio suite). We hope these will not affect your overall impression on our hotel and that you will still again. We look forward to welcoming you back to San Want Residences Taipei in the future.

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s similar to the Okura, but the rooms are smaller and a bit less appointed. But the price is also proportionately lower. So it is a good value
Stayed 2 nights in Apr 2023
Response from San Want Residences Taipei on 28 Apr 2023
Dear Guest, Thank you very much for choosing to stay with us. We apologize that the room size may not met your expectations in order to fit in the limited space with the facilities for guests. Your generous comment is highly appreciated as it inspires us to move forward for better quality. Again, thank you for choosing San Want Residences Taipei and for taking the time to share your experience. We hope to have the pleasure of welcoming you back someday soon.

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023
Response from San Want Residences Taipei on 14 May 2023
Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service, great breakfast and well-located hotel. Not to mention comfortable rooms too. There is nothing not to like about this hotel.
Response from San Want Residences Taipei on 13 Apr 2023
Dear Guest, Thank you for sharing your recent experience at San Want Residences Taipei. We are so thrilled to hear of your fondness for our convenient location, friendly staff and all of the little details. Also, it is great to know that everything from our fantastic accommodations to the nutritious breakfast helped in making your stay with us a comfortable one. We strive to offer an exceptional and enjoyable stay for our guests, and your positive words will be shared with our team, as I am sure that it will serve as an encouragement to all of our staff. We appreciate your kind reviews and look forward to hosting you again very soon.

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Mar 2023
Response from San Want Residences Taipei on 7 Apr 2023
Dear Guest, Thank you very much for choosing to stay with us and we hope that you had an enjoyable stay. Regarding your comment, indeed the hotel is located at the central area of Taipei city which is one of the spotlight to attract travelers or businessmen. Just 10-minute walk, you can reach two different MRT stations on the opposite direction. There are many shops and restaurants on the way to the nearest MRT stations and nearby our building as well. Again, thank you for choosing San Want Residences Taipei and for taking the time to share your experience. We hope to have the pleasure of welcoming you back someday soon.

10/10 Excellent

Chih tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from San Want Residences Taipei on 16 Mar 2023
感謝您入住神旺商務酒店,並且與我們分享您對飯店的評價,我們誠摯期待您下一次的光臨。謝謝您。

10/10 Excellent

Hongmei

Liked: Cleanliness, staff & service, amenities
Facility is very clean and comfortable, staff is very friendly and helpful. Enjoyed my stay in the hotel for 3 nights.
Stayed 3 nights in Mar 2023
Response from San Want Residences Taipei on 12 Mar 2023
Dear Guest, Thank you for sharing your recent experience at San Want Residences Taipei. It is our pleasure to hear that you had a cozy and pleasant vacation here. Your satisfaction is our highly priority, and we are ecstatic about how impressed you were with our accommodations and welcoming hospitality. Also, we are very proud that our staff members provided brilliant services during your stay, and your kind words will serve as an encouragement to all of our staff. We appreciate your reviews and sincerely look forward to welcoming you back in the near future.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from San Want Residences Taipei on 7 Mar 2023
Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

Samuel, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from San Want Residences Taipei on 29 Jan 2023
Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Response from San Want Residences Taipei on 10 Jan 2023
Dear Guest, Thank you so much for supporting San Want Residences Taipei and taking the time to share your experience with us. We are pleased to know that you have enjoyed your stay at our hotel. Exceeding our guests’ expectations is our main goal and it is truly rewarding for us to know that we were successful in your case. Thank you once again for your precious comments, it would be our pleasure to have you stay at our hotel again when your travel brings you back to Taipei.

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly stuff. Best overall value.
Response from San Want Residences Taipei on 6 Jan 2023
Dear Guest, Thank you very much for choosing to stay with us. It is heartwarming to read the service we provided met your expectations and that you had an enjoyable stay here. Your generous comment is highly appreciated as it inspires us to move forward for better quality. Again, thank you for choosing San Want Residences Taipei and for taking the time to share your experience. We hope to have the pleasure of welcoming you back someday soon.

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022
Response from San Want Residences Taipei on 2 Jan 2023
Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable level
The pillow is too soft and not firm. The pillow just sink and is not comfortable.
Stayed 5 nights in Dec 2022
Response from San Want Residences Taipei on 2 Jan 2023
Dear Guests, Thank you for sharing your recent experience at San Want Residences Taipei. It is our pleasure to have you as our guests, and we hope you had an enjoyable stay with us. However, we are sorry to read your comments about the pillows, and we apologize for any inconvenience you experienced. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations. Therefore, we are disappointed to fail the opportunity to replace other kinds of pillows during your stay. Our hotel provides the harder pillows for guests to choose such as latex pillow or foam pillow, so please feel free to contact us anytime if you need any assistance. Thanks again for your feedback, and we sincerely look forward to welcoming you back in the near future.

10/10 Excellent

Keunsup

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent!!!
Response from San Want Residences Taipei on 4 Dec 2022
Dear Keunsup, Thank you very much for choosing to stay with us. We are delighted to know that you had an enjoyable stay. It is more than our pleasure to have you be our guest again in the future. And furthermore, we are greatly honored to earn your hotel loyalty. Thank you for choosing San Want Residences Taipei and for taking the time to share your experience. We look forward to welcoming you back someday soon.

10/10 Excellent

Chunfun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at this hotel!
Stayed 2 nights in Oct 2022
Response from San Want Residences Taipei on 2 Nov 2022
Dear Chunfun, Thank you very much for choosing to stay with us. We are delighted to know that you had an enjoyable stay. It is more than our pleasure to have you be our guest again in the future. And furthermore, we are greatly honored to earn your hotel loyalty. Thank you for choosing San Want Residences Taipei and for taking the time to share your experience. We look forward to welcoming you back someday soon.

10/10 Excellent

BOGYU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2022
Response from San Want Residences Taipei on 6 Oct 2022
Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.