Great value for money hotel in a fantastic location, close to the MRT and the pedestrian street. I would like to particularly commend the brilliant customer service of Esther, from the front office reception. She went out of her way to really help me. I could not find a money changer, and having gone to some banks without success, she left the reception to her other colleague, walked with me to a bank, stayed in line with me, spoke to the bank teller and made sure that everything was ok and I was able to change money. Understanding that we have not had lunch due to not having local currency at that point, she gave bottles of water to my parents. I have never met someone with such amazing customer focus and hospitality. Well done!