The Ryde Inn is a modest hotel stay with appropriate rates to support this. While some areas, such as cleanliness and courtesy were high, other areas were sub par.
On check in, there was an issue with the previous guest's booking. This was not an problem in itself, the disappointing thing was there was at least three other staff present that could not assist us &others waiting. Eventually one of these others came and asked if she could help, clearly embarrassed at our lack of attention and wanting to assist but with limited ability to do so. It is important if staff are going to be behind the front desk, they need to be able to assist. Only one person trained to do so makes check-in a poor experience.
The Ryde Inn shows its age. There are several holes in the carpet near the top of one of the staircases, (the railings of which are loose!) creating a dangerous trip hazard &needs to be attended to immediately. Our bathroom sink had mismatched taps, the cold tap leaking from the base when on.(I didn't try the shower). The bed blanket was badly sewn &showing its age. The pool looked dirty & uninviting, The outside garden areas looked unkempt.
Restaurant food was generous, hot &good value. The bar, though had only 2 white wines, excluding the house, one of which they didn't have. If you have a limited selection, make sure you have plenty of it.
Again the staff were courteous & well meaning but some money needs to be outlaid in training, safety features, fittings & in the bar.