Outdoor pool, pool umbrellas, pool loungers

Reviews of Ryde Inn

4 out of 5
Ryde Inn
Cnr Victoria Rd & Bowden St, Ryde, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 251 out of 1000 reviews" "
Rating 8 - Good. 488 out of 1000 reviews" "
Rating 6 - Okay. 185 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very pleasant syrprise, internet bookings can sometimes be a hit or miss ,.. this surprised me in it's setup and cobndition, so much so, that i stayed another night , and i will be back !! :)
Stayed 1 night in Apr 2024
Response from Ryde Inn on 8 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you had a pleasant stay and that our setup exceeded your expectations. We look forward to welcoming you back on your next visit!

8/10 Good

Geraldine

Liked: Cleanliness
The television is my room had poor reception many chanel s were only audio. No SBS reception at all. I did mention this to reception but nothing was done about my concern.
Stayed 2 nights in Mar 2024
Response from Ryde Inn on 2 Apr 2024
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the television reception during your stay. Your comments have been passed on to our maintenance team for immediate attention. We appreciate your understanding and hope to welcome you back for a better experience in the future.

6/10 Okay

Lynne

Travelled with family
Liked: Staff & service
Room was too small for 3 people
Stayed 3 nights in Mar 2024
Response from Ryde Inn on 1 Apr 2024
Thank you for sharing your feedback. We apologize if the room size did not meet your expectations for three people. Your comments are valuable to us, and we will take them into consideration as we strive to improve our accommodations. If you decide to stay with us again, please don't hesitate to reach out to our team, and we'll do our best to ensure you have a comfortable stay.

8/10 Good

Catherine, BRIGHTON

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Mar 2024
Response from Ryde Inn on 28 Mar 2024
Thank you for your feedback! We're delighted to hear that you enjoyed our breakfast offerings. If there are any other aspects of your stay that you feel we could improve upon, please don't hesitate to let us know. We appreciate your review and hope to welcome you back again in the future!

4/10 Poor

pascale

It was nice but the lady that served dinner was very rude and the breakfast was always to early
Stayed 1 night in Mar 2024
Response from Ryde Inn on 24 Mar 2024
Thank you for your review. We're sorry to hear about your experience with our dinner service and the timing of breakfast. We take guest feedback seriously and will address these concerns with our staff. However, we have no record of you dining in our restaurant during your stay. If there's anything else you'd like to share, please don't hesitate to contact us directly.

6/10 Okay

Shannon

Stayed 1 night in Feb 2024
Response from Ryde Inn on 20 Mar 2024
Thank you for taking the time to leave a review. We value your feedback and apologize for any shortcomings you experienced during your stay. If there are any specific areas where we can improve, please let us know. We hope to have the opportunity to better serve you in the future.

8/10 Good

Forouzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were comfort there.
Stayed 1 night in Jan 2024
Response from RI on 30 Jan 2024
Thank you for choosing our establishment for your recent stay, and for taking the time to share your feedback. We are delighted to hear that you found comfort during your visit. Your satisfaction is important to us, and we appreciate your positive rating.If there are specific aspects you enjoyed or areas where we can improve to make your experience even better, please feel free to share additional comments. We look forward to welcoming you back in the future and providing you with another enjoyable stay.

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Position of property was convenient for my requirements.
Stayed 2 nights in Jan 2024
Response from RI on 19 Jan 2024
Thank you for sharing your feedback and for choosing our property. We're pleased to hear that our location was convenient for your needs. If there are any specific areas where we can further improve and earn that extra star in the future, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better experience.

8/10 Good

Graeme

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good clean short stay.
Convenient and clean. Great towels & linen but the whole place is very dated.
Stayed 1 night in Jan 2024
Response from RI on 19 Jan 2024
Thank you for taking the time to share your feedback. We're pleased to hear that you had a good and clean short stay, finding our location convenient. Your positive comments on our towels and linen are appreciated. We acknowledge your observation about the dated appearance and assure you that we're continuously working to improve our facilities. We value your patronage and hope to host you again for an enhanced experience.

8/10 Good

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RI on 19 Jan 2024
Thank you for sharing your rating with us! We're glad to see you had a positive experience. If there's anything specific you'd like to highlight or if there are areas we can improve upon, please feel free to let us know. We appreciate your feedback and hope to welcome you back for an even better stay.

6/10 Okay

Jodie

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from RI on 21 Dec 2023
Thank you for choosing to stay with us. We appreciate your feedback and would love to learn more about your experience to better understand how we can improve. If you have any specific comments or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

8/10 Good

David

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from RI on 11 Dec 2023
Thank you for taking the time to share your feedback. We're pleased to hear that you had a positive experience during your stay. If there's anything specific you'd like us to improve or if you have additional comments, please feel free to let us know. We appreciate your patronage and hope to welcome you back for another visit soon!

8/10 Good

Heidi

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, amenities
I liked that there was a restaurant in the building. Didn't like that the staff came into our room when we were not there.
Stayed 2 nights in Dec 2023
Response from RI on 11 Dec 2023
Thank you for sharing your thoughts. We're delighted you enjoyed the convenience of our on-site restaurant. Our sincere apologies if there was any misunderstanding regarding room entry; we take your privacy seriously. We'll review our procedures to ensure this doesn't happen in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience.

6/10 Okay

MS Kathie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Ryde Inn is a modest hotel stay with appropriate rates to support this. While some areas, such as cleanliness and courtesy were high, other areas were sub par. On check in, there was an issue with the previous guest's booking. This was not an problem in itself, the disappointing thing was there was at least three other staff present that could not assist us &others waiting. Eventually one of these others came and asked if she could help, clearly embarrassed at our lack of attention and wanting to assist but with limited ability to do so. It is important if staff are going to be behind the front desk, they need to be able to assist. Only one person trained to do so makes check-in a poor experience. The Ryde Inn shows its age. There are several holes in the carpet near the top of one of the staircases, (the railings of which are loose!) creating a dangerous trip hazard &needs to be attended to immediately. Our bathroom sink had mismatched taps, the cold tap leaking from the base when on.(I didn't try the shower). The bed blanket was badly sewn &showing its age. The pool looked dirty & uninviting, The outside garden areas looked unkempt. Restaurant food was generous, hot &good value. The bar, though had only 2 white wines, excluding the house, one of which they didn't have. If you have a limited selection, make sure you have plenty of it. Again the staff were courteous & well meaning but some money needs to be outlaid in training, safety features, fittings & in the bar.
Stayed 1 night in Nov 2023
Response from RI on 30 Nov 2023
Thank you for sharing your detailed feedback. We appreciate your honest assessment of your experience, and we sincerely apologize for the inconveniences you faced. Your comments are invaluable, and we're committed to addressing the issues you've raised promptly. We'll ensure our staff receives additional training and work on the maintenance concerns you've highlighted, including safety features. We're pleased to hear you enjoyed the restaurant, and we hope to have the opportunity to welcome you back for an improved stay in the future.

10/10 Excellent

Roslyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
It is an older motel but Staff were friendly and helpful, room was clean and serviced daily. Wi-Fi worked well, breakfast is available and dinner also weeknights, which was very nice. Easy parking with a convenient location.
Stayed 4 nights in Nov 2023
Response from RI on 8 Nov 2023
Thank you for your positive review! We are delighted that you enjoyed your stay with us and found our location convenient. We appreciate your comments about our friendly and helpful staff and the cleanliness of your room. We are also glad to hear that you found our Wi-Fi to be reliable and that you enjoyed our breakfast and dinner options. We hope to see you again soon!

8/10 Good

Lei

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from RI on 8 Nov 2023
Thank you for taking the time to share your feedback! We're glad to see you had a positive experience overall. If there are specific areas where we can improve and earn that perfect 10, please let us know. We appreciate your stay and hope to welcome you back soon.

8/10 Good

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a break after a long drive and needed to rest and so the Ryde Inn was a good choice. It’s well priced for what and where it is. The bed was comfortable, shower worked really well and I had a good night sleep, a good rest which what I was hoping for and thank you, I found it. Cheers!
Stayed 1 night in Nov 2023
Response from RI on 7 Nov 2023
We're delighted to have provided you with the break and rest you needed after your long drive. It's wonderful to hear that you found our accommodations comfortable, the shower refreshing, and had a good night's sleep. Thank you for choosing Ryde Inn, and we look forward to welcoming you back in the future. Cheers!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Comfortable clean room, everything we needed
Stayed 1 night in Oct 2023
Response from RI on 11 Oct 2023
Thank you for your kind words. We're delighted to know you had a comfortable and clean room, equipped with everything you needed. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well managed, easy to find, clean and tidy.
Stayed 2 nights in Sep 2023
Response from RI on 26 Sept 2023
Thank you for taking the time to review our property. We're delighted to hear that you found our hotel well-managed, easy to locate, and appreciated the cleanliness and tidiness. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Sep 2023
Response from Ryde Inn on 13 Sept 2023
Thank you so much for taking the time to leave a perfect 5-star review for Ryde Inn! We are delighted to see that you had such a wonderful experience during your stay.Our team always strives to provide the best possible service and amenities to our guests, and it's heartwarming to know that you found your visit exceptional.If your future plans include another visit to the area, we would be absolutely thrilled to have the opportunity to welcome you back to Ryde Inn.

10/10 Excellent

Guoyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ryde Inn on 10 Sept 2023
Thank you for your fantastic rating! We are thrilled to hear that you had a perfect 10 out of 10 experience during your stay. Our team takes great pride in providing the best possible service to our guests, and it's incredibly rewarding to know that we met your expectations.Your positive feedback is greatly appreciated and serves as a source of motivation for us to continue delivering exceptional service. We hope to have the pleasure of hosting you again in the future.If you have any specific comments or suggestions on how we can make your next stay even better, please don't hesitate to share them with us. Your input is invaluable as we strive to improve.

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accommodation. Value for money.
Friendly staff, very clean and enjoyed our stay. Value for money.
Stayed 3 nights in Aug 2023
Response from RI on 31 Aug 2023
Thank you for choosing our accommodation and for sharing your positive experience with us. We're delighted to hear that you had an enjoyable stay and found our staff to be friendly and our facilities clean. It's always rewarding to know that our efforts to provide value for money are being recognized by our guests.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another excellent stay. If you have any further comments or suggestions, please don't hesitate to share them with us.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from RI on 29 Aug 2023
Thank you for choosing our hotel for your recent stay and for taking the time to leave a review. We're truly sorry to hear that your experience fell short of your expectations. We strive to provide the best possible stay for all our guests, and it's disappointing to hear that we didn't meet your needs on this occasion.Your feedback is valuable to us, and we would appreciate the opportunity to learn more about the issues you encountered during your stay. If you're willing, please reach out to our guest services so that we can address your concerns directly.We hope to have the chance to make things right in the future and provide you with the positive experience you deserve.

10/10 Excellent

Deepak

Stayed 1 night in Jul 2023
Response from RI on 11 Jul 2023
Thank you for taking the time to share your feedback with us. We are thrilled to receive a perfect 10 out of 10 rating from you! It's wonderful to know that you had such a fantastic experience during your stay with us.We are dedicated to providing exceptional service and ensuring our guests have a memorable and enjoyable stay. Your positive comments about our hotel are greatly appreciated, and we are delighted that you found everything to your satisfaction.We truly value your recommendation and look forward to welcoming you back for another outstanding stay in the future. Should you need any assistance or have any special requests, please do not hesitate to contact our friendly staff.Thank you for choosing our hotel, and we can't wait to host you again soon!

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service
Good value for money accommodation
We were there for three days. Great location, easy access plenty of free parking, friendly staff, great value breakfast to buy basic tasty. However, the only thing that I chilled out was the mattresses on the bed. They were very uncomfortable which was really disappointing especially when you’re travelling. For me, a comfortable mattress and a good night sleep is what is most in a hotel.
Stayed 3 nights in Jun 2023
Response from RI on 7 Jul 2023
Thank you for sharing your experience with us. We appreciate your positive comments about our great location, easy access, ample parking, friendly staff, and the value for money you found in our accommodation. It's wonderful to hear that you enjoyed our tasty breakfast options as well.We apologize for the disappointment you experienced with the comfort of the mattresses on your bed. We understand that a good night's sleep is essential when traveling, and we strive to provide comfortable bedding for our guests. Your feedback is valuable to us, and we will certainly take it into consideration as we continue to improve our facilities.Should you choose to stay with us again in the future, we encourage you to reach out to our front desk staff regarding any concerns you may have, as we are always eager to assist and ensure your comfort.Thank you for choosing our hotel for your stay, and we hope to have the opportunity to welcome you back and provide an even better experience in the future.

6/10 Okay

Kevin

Disliked: Property conditions & facilities
I was very surprised at how tired the property is, but at the same time, its affordable.
Stayed 2 nights in Jun 2023
Response from RI on 29 Jun 2023
Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your honest review and the time you've taken to provide us with your comments.We are sorry to hear that you found our property to be tired. We understand that the condition of the property plays a significant role in the overall guest experience, and we apologize for any inconvenience this may have caused. We continuously strive to maintain and update our facilities to ensure our guests have a comfortable and enjoyable stay.On a positive note, we are glad that you found our property affordable. We believe that providing value for money is an essential aspect of our service, and we are pleased to hear that it met your expectations in that regard.We appreciate your feedback as it helps us identify areas where we can improve. Rest assured, we will take your comments into consideration as we continue to enhance our property and provide an even better experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best regards,[Your Name]Hotel Manager

10/10 Excellent

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff were very friendly and helpful and we were even upgraded which was awesome. Overall a great stay, good location as very close to both bus and train. Highly recommended.
Stayed 4 nights in Jun 2023
Response from RI on 21 Jun 2023
Thank you for choosing to stay with us and for taking the time to share your wonderful review. We're thrilled to hear that you had a great stay and that our staff were friendly and helpful throughout your time with us. It was our pleasure to upgrade you, and we're glad that it added to the overall enjoyment of your stay.We're also pleased to know that our location, close to both bus and train stations, was convenient for you. We understand the importance of easy access to transportation options, and we're glad it enhanced your experience.Thank you for recommending us to other travelers. It means a lot to us, and we truly appreciate your kind words.We hope to have the opportunity to welcome you back for another fantastic stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
Nice quaint property
Stayed 1 night in May 2023
Response from RI on 1 Jun 2023
Thank you for taking the time to review our property. We're glad to hear that you found our property quaint and charming. We take pride in providing a unique and cozy atmosphere for our guests to enjoy. Your feedback is valuable to us, and we appreciate your kind words.If there is anything else we can do to enhance your experience during future stays, please do not hesitate to let us know. We hope to have the opportunity to welcome you back again soon.

8/10 Good

Barry

Liked: Cleanliness, staff & service
Centrally located. Close to transport.
Stayed 2 nights in May 2023
Response from RI on 24 May 2023
Thank you for taking the time to review your recent stay at our motel. We appreciate your positive feedback and are glad to hear that our central location and proximity to transportation options contributed to a satisfactory experience.At our motel, we strive to provide convenient and accessible accommodation for our guests. Being centrally located allows our guests to easily access various attractions, amenities, and public transportation, making it convenient for both business and leisure travelers.Thank you for choosing our motel, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to enhance your next stay, please feel free to let us know.

4/10 Poor

James

Business traveller
Liked: Cleanliness, staff & service
The signs all said non smoking, however every balcony has an ashtray and the smell of smoke was constantly in the air. It's obviously support d and not policed by the property.
Stayed 2 nights in May 2023
Response from RI on 12 May 2023
Thank you for taking the time to share your feedback with us. We would like to apologize for any inconvenience caused during your stay. Our property has a strict no-smoking policy in all guest rooms, and smoking is only permitted on the balcony with the balcony door closed. We are sorry to hear that some guests did not comply with our policy and caused you discomfort.We take this matter seriously and have reminded our staff to monitor the situation more closely to ensure the comfort of all guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more pleasant stay.

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from RI on 23 May 2023
Thank you for taking the time to review our motel. We are thrilled to see that you had a 5 out of 5 experience during your stay. Your positive feedback is truly appreciated.We strive to provide our guests with exceptional service and a memorable experience, and we are delighted that we were able to meet your expectations. Your satisfaction is our top priority, and we are thrilled that you had such a positive experience with us.We truly value your support and recommendation. It was a pleasure having you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future.If there is anything else we can assist you with, please feel free to reach out. Thank you once again for your kind words.

4/10 Poor

Christine

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately spent the whole night hearing people walking up and down the hallway, hearing every door slam. Not to mention hearing the people next door in the middle of the night. The room was clean which was nice but for my overall stay, I'm not planning on coming back.
Response from RI on 2 May 2023
Thank you for choosing our motel and for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations due to noise disturbances from other guests.We apologize for the inconvenience caused and understand how frustrating it can be to have a disrupted night's sleep. We do have policies in place to maintain a peaceful environment for all guests and we are sorry if they were not followed during your stay.We hope that you will consider giving us another chance to provide you with a more pleasant experience in the future. If you do decide to stay with us again, please don't hesitate to contact our front desk team if any noise disruptions occur, so that we can take appropriate action.Thank you again for your valuable feedback and we hope to have the opportunity to serve you better in the future.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and close to transport
Stayed 5 nights in Apr 2023
Response from MIR on 19 Apr 2023
Thank you for taking the time to leave us your feedback about your recent stay at our hotel. We are delighted to hear that you found our staff to be friendly and welcoming, and that you appreciated the cleanliness of our rooms. We take great pride in providing our guests with a comfortable and hygienic environment, and we are glad to see that we met your expectations in this regard.We are also pleased to hear that our location near transportation was convenient for you. We understand the importance of accessibility when it comes to travel, and we are happy to offer a convenient location for our guests to explore the surrounding area.Once again, thank you for your kind words, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, close to shopping and dining, a bit of traffic noise from main road
Stayed 1 night in Apr 2023
Response from MIR on 19 Apr 2023
Thank you for taking the time to leave us a review about your recent stay at our hotel. We are glad to hear that our central location near shopping and dining was convenient for you during your visit.As you have mentioned we are situated on a main road however the vast majority of our rooms are unaffected by road noise. We also offer guests the option of reserving one of our Deluxe Queen Rooms which are all located upstairs with a private balcony well away from the road. Thanks again for your review & we hope to see you again soon for an even more enjoyable stay!

10/10 Excellent

Jesse

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at front desk, clean and tidy room, wish we were not leaving so early in the morning so could have tried the buffet breakfast
Stayed 1 night in Apr 2023
Response from MIR on 11 Apr 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the great service provided by our front desk team and that your room was clean and tidy.We understand that it can be difficult to leave early in the morning, and we are sorry to hear that you were not able to experience our buffet breakfast. We hope that you will have the opportunity to enjoy it during your next stay with us.Once again, thank you for your kind words, and we look forward to welcoming you back soon.

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to where I was going. Was a bit unlucky to have a noisy A/C, probably the only box unit left in the building?
Stayed 5 nights in Mar 2023
Response from MIR on 5 Apr 2023
Thank you for choosing to stay with us and taking the time to leave us a review. We are pleased to hear that you found our location convenient and our accommodations clean.However, we apologize for any inconvenience caused by the noisy air conditioning unit in your room. Please know that we take these concerns seriously and will make sure to address this issue promptly. We appreciate your feedback as it helps us identify areas in which we can improve.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.

6/10 Okay

Damaris

Travelled with partner
Very clean, mattress was huge. Pillows great, bed made to tight and not enough blankets.
Stayed 1 night in Mar 2023
Response from MIR on 3 Apr 2023
Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our hotel clean and enjoyed the spacious mattress and comfortable pillows.However, we apologize for the inconvenience caused by the bed being made too tight and the insufficient blankets. Your comments have been shared with our housekeeping team to ensure that they pay closer attention to these details in the future.We appreciate your feedback as it helps us improve our services and we hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Good

Doug

Stayed 5 nights in Mar 2023
Response from MIR on 31 Mar 2023
Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are pleased to hear that you enjoyed your experience overall.However, we noticed that there is room for improvement as you rated us an 8 out of 10. We would like to know more about what we can do to make your stay even better. If you have any specific feedback or suggestions, please do not hesitate to share them with us. We strive to provide exceptional service to all of our guests, and your input will help us to continue to do so.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

8/10 Good

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
The location of the Hotel is close to public transport. Pleasant stroll to Meadowbank station. On site no fee parking is a great advantage l
Stayed 2 nights in Mar 2023
Response from MIR on 28 Mar 2023
Thank you for taking the time to write a review of your recent stay with us. We are delighted to hear that you found our hotel's location to be convenient and close to public transport, and that you enjoyed the pleasant stroll to Meadowbank station. We are also pleased to know that you found our on-site no-fee parking to be a great advantage.We appreciate your feedback and hope that you had a comfortable and enjoyable stay with us. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the near future.

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is dated, but it was a great place to stay. It was clean, the beds comfortable with ample pillows and blankets and the staff were wonderful.
Stayed 2 nights in Mar 2023
Response from MIR on 21 Mar 2023
Thank you for taking the time to write a review of your recent stay at our property. We are pleased to hear that you found our hotel to be a great place to stay. We take pride in ensuring that our rooms are clean and comfortable, so we are delighted that you found our beds to be comfortable with ample pillows and blankets. We will be sure to share your kind comments with our housekeeping team.We are also thrilled to hear that our staff were wonderful during your stay. Our team is committed to providing excellent customer service to all of our guests, so it is always encouraging to receive positive feedback.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Angela

Travelled with partner
Liked: Staff & service
Fairly well priced Service n staff was good. But found the beds n pillows quite uncomfortable. A nice quite part of Sydney n only a 5 min walk to train station
Stayed 1 night in Feb 2023
Response from MIR on 28 Feb 2023
Thank you for choosing to stay with us and for sharing your feedback. We are pleased to hear that you found our service and staff to be good and that our location was convenient for your needs. We apologize that you did not find our beds and pillows to be comfortable. We take your feedback seriously and will be sure to review our bedding options to ensure our guests have a comfortable stay. Thank you again for your feedback and we hope to have the opportunity to welcome you back in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from MIR on 30 Jan 2023
Thank you for taking the time to leave us your feedback. We're glad to see that you enjoyed your stay!

8/10 Good

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable beds, tidy interior. Pool was clean and enjoyable. Met expectations. Staff friendly and helpful. Grounds were a bit unkempt but facilities were good.
Stayed 2 nights in Jan 2023
Response from MIR on 30 Jan 2023
Thank you for taking the time to write a review about your recent stay with us. We are delighted to hear that you found our rooms to be clean and comfortable, the beds tidy and the interior in good condition. It is great to hear that you enjoyed using our pool and that you found it to be clean. We are also pleased that you found our staff to be friendly and helpful during your stay. We apologize for any inconvenience caused by the unkempt grounds and are grateful for your feedback regarding this matter. Your comments will be taken into consideration as we work to continuously improve our guests' experience.Thank you again for choosing to stay with us, we hope to have the opportunity to welcome you back soon.

10/10 Excellent

Canea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOULD HIGHLY RECOMMEND IT
Stayed 3 nights in Jan 2023
Response from MIR on 30 Jan 2023
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you would recommend us and that you enjoyed your stay. It's great to know that we were able to meet your expectations and provide you with a memorable experience. Thank you for choosing us and we hope to have the opportunity to welcome you back soon.

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is situated on a very busy road. Even so, there was no noise apparent in my room. Easy access and parking. The staff were very friendly and the breakfast provided was good as well. (not free) The only minus I found was the digital reception of free to air television was hit and miss, however, some Foxtel was provided. I would recommend the Motel and will be staying there whenever needed.
Stayed 1 night in Dec 2022
Response from MIR on 16 Jan 2023
We're so glad to see that you enjoyed your stay with us, we look forward to seeing you again soon!

10/10 Excellent

Kathy

Stayed 1 night in Dec 2022
Response from MIR on 16 Jan 2023
Thanks for the great rating! We look forward to seeing you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice place to stay. The place had all the basics. The gym was under renovations. The location seemed to be far from everything if you do not have a car. Room was clean, the building is a little dated. Service was decent.
Stayed 4 nights in Nov 2022
Response from MIR on 21 Dec 2022
We're so glad to see that you enjoyed your stay with us, we look forward to seeing you again soon!

8/10 Good

Jess

6/10 Okay

Gillian

Liked: Cleanliness
Disliked: Amenities
The room though rather dated was clean and comfortable. NO food available Saturday or Sunday and the breakfast was rather meagre. If you wanted coffee you had to ask someone to work the machine for you. Some of the staff were good some rather uninterested.
Response from MIR on 21 Dec 2022
Thank you for taking the time to review our Hotel. We are disappointed not to have met your expectations. Guests’ satisfaction is very important to us and we are always looking at ways to improve. Please don't hesitate to get in touch to provide us with further feedback.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and pleasant experience
Stayed 1 night in Nov 2022
Response from MIR on 27 Nov 2022
Thanks for your kind review, we look forward to seeing you again soon!