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Reviews of Best Western Plus Dockside Waterfront Inn

2.5 out of 5
Best Western Plus Dockside Waterfront Inn
505 S Huron Ave, Mackinaw City, MI

Reviews

8.0

Very good

Rating 10 - Excellent. 380 out of 1005 reviews" "
Rating 8 - Good. 349 out of 1005 reviews" "
Rating 6 - Okay. 152 out of 1005 reviews" "
Rating 4 - Poor. 78 out of 1005 reviews" "
Rating 2 - Terrible. 46 out of 1005 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and quiet
Stayed 1 night in Apr 2024
Response from Guest Services on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last Minute Getaway… I have never stayed anywhere as close to the water as the room I had, and I can’t say how impressive this location is!! The waves at night sounded like you were at the ocean and the sand at this beach was spectacular. They could improve the breakfast a touch…eggs and maple syrup. Just a recommendation especially when you are in maple syrup country. The place was immaculate though - and the hotel staff were warm, friendly and very attentive.
Stayed 1 night in Apr 2024
Response from Guest Services on 9 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities
Staff was great
Stayed 1 night in Apr 2024
Response from Guest Services on 7 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Mary, Trenton

Travelled with family
Disliked: Amenities
Stayed 2 nights in Apr 2024
Response from Guest Services on 7 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so friendly and accommodating My room was very nice and clean. Nice swimming pool and hot tub. Great breakfast. Definitely coming back!
Stayed 1 night in Apr 2024
Response from Guest Services on 7 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Chasity

Wold visit again
Stayed 1 night in Apr 2024
Response from Guest Services on 7 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m surprised that I “checked in” as the property was well aware I was unable to cross the bridge to arrive & the room was booked because we were as mentioned above, unable to cross the bridge. Who checked in at 10:07? Was this room given to someone and checked in under my name? Is there a secret time that I was required to check in by or I forfit my room? Please email me more details about this “check in”. I believe there was fraud taking place. Thanks!
Stayed 1 night in Apr 2024
Response from Guest Services on 4 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Unfortuneately, your reservations were booked through a 3rd party website. At the time of booking you were given a cancellation of 72 hours prior to arrival. The hotel in good faith held the reservations through the following morning at which time the hotel neither received any cancellation notification and no one arrived at hotel to occupy the reservation. There for as per company policy and in accordance with the cancellation/no show policy which you agreeed to when making your reservation, a cancellation/noshow charge was applied to the reservation. At no time did anyone check in under your name and at no time was the room occupied by someone else. Again, I apologize for any confusion in regard to your reservations and charges, and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Jennifer

6/10 Okay

Goodfellow,

Travelled with partner
Liked: Cleanliness, staff & service
Response from Guest Services on 30 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Services on 14 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Carrie A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean place to stay after shutting down our property for the winter. The staff was nice and they had a nice convenient breakfast the next morning. You definitely have to be able to walk flights of steps.
Stayed 1 night in Nov 2023
Response from Guest Services on 7 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Services on 7 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness
Not much of a breakfast and on the 3rd floor with no elevator.
Stayed 1 night in Nov 2023
Response from Guest Services on 7 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Poor

Brett

Travelled with family
This is an old property in desperate need of updating. Things seems clean enough, but many things in the room were aged and in disrepair. The biggest concern was that when we arrived (after 9pm) there hadn’t been any heat turned in in the room. Considering it Was just above freezing outside, this meant it took a while before the room was comfortable.
Stayed 1 night in Nov 2023
Response from Guest Services on 7 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel of this size and capacity I expected a lot of noise, I was surprised to find the place quiet and felt safe. the location is very convenient to dining and shopping. The staff was exceptionally gracious and helpful.
Stayed 2 nights in Oct 2023
Response from Guest Services on 7 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Guest Services on 4 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Services on 2 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Wendy

Liked: Cleanliness
Lake front room view was nice. Breakfast was absolutely terrible.
Stayed 1 night in Oct 2023
Response from Guest Services on 1 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Maria Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Services on 1 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

John

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing for a Best Western
The room was nice, the view of the bridge at night was amazing, but customer service needs a lot of improvement, i felt like a inconvenience to the staff then a guest when checking in and when the remote for tv wasn't working, i don't think i will stay here again the next time im in Mackinaw
Stayed 1 night in Oct 2023
Response from Guest Services on 31 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

James M.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps the worst motel stay I’ve ever had. Rude staff, unkempt room. I’m in the process of filing a complaint with the chain. Terrible experience and not worth the money. Do yourself a favor and book elsewhere.
Stayed 1 night in Oct 2023
Response from Guest Services on 7 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Carla

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was overall clean but in dire need of a renovation.
Stayed 1 night in Oct 2023
Response from Guest Services on 29 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Over all the hotel was great. Customer service was the worst. It was like we were an inconvenience to check in. The ladies had the worst attitude.
Stayed 2 nights in Oct 2023
Response from Guest Services on 29 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Poor

Vicki

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was nice, until see guests with dogs using the beach as their rest area and not cleaned up. WiFi acess was spotty at best. Toilet clogged with just going no. 1 with little toilet paper. Had to call for plunger and use it every time we flushed. Breakfast wasn't too good what so ever and the room was so hot even with the heat off and patio door open. Front desk ladies not friendly at all.
Stayed 3 nights in Oct 2023
Response from Guest Services on 28 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Gwen

Stayed 1 night in Oct 2023
Response from Guest Services on 28 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Thomas

Stayed 2 nights in Oct 2023

8/10 Good

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I did not like the stiffness of the bed
Stayed 2 nights in Sep 2023
Response from Guest Services on 27 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Michael

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from Guest Services on 27 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Kathy

Stayed 1 night in Oct 2023
Response from Guest Services on 14 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

kelli

Stayed 1 night in Oct 2023
Response from Guest Services on 27 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, room comfort
Rough night!
Our stay was ruined by one small thing… an electric outlet! There was only one near the beds & it didn’t work. My CPAP machine cord wouldn’t reach any other outlet so I got almost no sleep all night! It’s the little things that count!
Stayed 1 night in Oct 2023
Response from guest services on 25 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Katheryn

Stayed 1 night in Oct 2023
Response from Guest Services on 27 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Services on 23 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest Services on 24 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel!
We enjoyed our stay. We found it very comfortable and had a good rest! We felt safe. Will recommend to family and friends!
Stayed 1 night in Oct 2023
Response from Guest Services on 22 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with good view of the lake and decent breakfast options. Parking when the hotel is fully booked is a little hard to find but it worked out eventually. If you require use of an elevator for accessibility, there is only one and it can be far from your room and the breakfast facility and pool so keep that in mind.
Stayed 2 nights in Oct 2023
Response from Guest Services on 21 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The location was great and within walking distance to shops, restaurants, and the ferry. The breakfast was decent, but you have to walk outside in order to get to it. The food was also the same every day. The shower was short- I'm 5'0 and thought it was short. The bed was very comfy though. Our room had a jacuzzi in it as well which was nice. Overall we enjoyed our stay.
Stayed 3 nights in Oct 2023
Response from Guest Services on 21 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Love Mackinaw City. Hotel was great close to everything. Had a water view room. Wouldn’t want it any other way.
Stayed 3 nights in Sep 2023
Response from Guest Services on 19 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Deb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Services on 18 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the lake!
Stayed 1 night in Oct 2023
Response from Guest Services on 17 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Rinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay!
Employees were very friendly and attentive, from check-in to the dining service for breakfast. Very positive experience!
Stayed 1 night in Oct 2023
Response from Guest Services on 17 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Amaryllis

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is on par with 4 stars hotels.
Stayed 1 night in Oct 2023
Response from Guest Services on 17 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Julie P.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bridge and shopping
Stayed 1 night in Oct 2023
Response from Guest Services on 17 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities, room comfort
Staff not particularly friendly. Seemed less than over-joyed about working here. Accommodations were decent enough, but nothing to rave about. The Comfort Inn in Gaylord where we stayed the night before was head and shoulders above this place.
Stayed 1 night in Oct 2023
Response from Guest Services on 15 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October 13
Rooms were fine,, everything in working condition. However, was not impressed with the breakfast. Pancakes and ham? A weird combination. Orange juice watered down, not a lot of selections.
Stayed 1 night in Oct 2023
Response from Guest Services on 15 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Disappointed
We picked this hotel because it had Wifi and an indoor pool. The internet did not work at all for our entire stay. Front desk was not helpful. There is an indoor pool, but all rooms are only accessible from outside walkways- we would have to cross the parking lot in bathing suits. Rooms are dated.
Stayed 1 night in Oct 2023
Response from Guest Services on 14 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Guest Services on 15 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

CHERYL, GREEN BAY

Stayed 1 night in Oct 2023
Response from Guest Services on 2 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Paul

Stayed 1 night in Oct 2023
Response from Guest Services on 1 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.