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Reviews of SpringHill Suites St. Louis Brentwood

3 out of 5
SpringHill Suites St. Louis Brentwood
1231 Strassner Drive, Brentwood, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1005 reviews" "
Rating 8 - Good. 319 out of 1005 reviews" "
Rating 6 - Okay. 60 out of 1005 reviews" "
Rating 4 - Poor. 25 out of 1005 reviews" "
Rating 2 - Terrible. 10 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable. Nice breakfast!
Stayed 1 night in Mar 2024

6/10 Okay

Mt Moriah, North Charleston

Travelled with family
Liked: Staff & service, amenities
Standard Marriott quality hotel. Suite was smaller than expected. Checked out one night early but was refused refund.
Stayed 3 nights in Mar 2024

8/10 Good

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast buffet.
Stayed 1 night in Mar 2024

10/10 Excellent

Reo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional Staff at Front Desk
Stayed 1 night in Mar 2024

10/10 Excellent

Vishal

Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great the only thing I would change is the breakfast looked good but tasted not so good.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kamala

Stayed 1 night in Jan 2024

10/10 Excellent

Kamala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, my son wet the bed and one associate came up and was going to change the bed but then decided we needed a new room. Kept us on the same floor and made the transfer easy!
Stayed 1 night in Dec 2023

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Music sound level at a nearby property was a little loud for sleeping. Also, there was a surprise extra $10 fee for parking.
Stayed 1 night in Dec 2023

10/10 Excellent

Carlata, San Tan Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff! Second stay at this location!
Stayed 1 night in Dec 2023

10/10 Excellent

MICHAEL

Stayed 2 nights in Nov 2023

10/10 Excellent

Lyndy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great service! Awesome breakfast!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient by being near to the interstate; the rooms are spacious and clean; the staff is friendly and accommodating; the breakfast is amazing. All in all, good value for price per night.
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph Peters

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel excu
Stayed 2 nights in Oct 2023

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Heather

Stayed 1 night in Oct 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, attractive room and helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

Caireen

Stayed 1 night in Oct 2023

10/10 Excellent

Sheri

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Kristi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courtesy abounds
The front desk staff was awesome! Everyone that worked there was very cordial. We felt very welcome at this hotel!
Stayed 1 night in Oct 2023

10/10 Excellent

Randall

Stayed 3 nights in Sep 2023

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Did not like the fact that the complementary coffee that was provided in the room was not replaced nor that the trash was not collected from the room daily. No service was provided like this for my stay. Checked in Friday and left on a Monday morning. Should receive notification that this is the practice of this facility prior to making reservation.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Art

Stayed 1 night in Sep 2023

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Hospitality.
Enjoyed our stay. The rooms were clean, bed made up most days, towels changed everyday. The breakfast was very convenient. People providing breakfast were very nice and asked questions for assistance. They helped you with the equipment for assistance. Most of all I dropped my Ipod and someone turned it in at the front desk. I was very pleased by the person at the front desk who ask me if it was my ipod.. I was able to identify it. I did not realize I had dropped it.
Stayed 8 nights in Sep 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2023

10/10 Excellent

JERRY W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast only until 930 am
Stayed 6 nights in Sep 2023

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, easy parking, I have no complaints. Continental breakfast was good, had the usual cold foods, waffles, eggs, and a meat each day. The staff was very friendly, from the front desk to the housekeepers, always greeted you in the hallways. Would definitely stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephanie, Cabool

Stayed 2 nights in Sep 2023

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good location, clean room, comfortable bed. Water pressure in shower just OK. Shower floor a little slippery.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient with a helpful staff
Stayed 2 nights in Aug 2023

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping and front desk service was excellent
Stayed 5 nights in Aug 2023

10/10 Excellent

Katie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was great.
Stayed 1 night in Aug 2023

8/10 Good

Hanho

Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Stayed 1 night in Aug 2023

8/10 Good

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't know we had to pay for parking per day until we arrived there. Plus, we had to ask for towels before we left the room to do our activities for the day. When we got back they still didn’t get towels so I had to call and ask again. Great breakfast! Overall, nice hotel and great location.
Stayed 4 nights in Jul 2023

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Kelly

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We did not like this hotel. The hotel rules are not customer focused. The rooms are not well designed. The bedding was dirty. The room smelled of mildew. Couldn’t see the tv from the bed. No way to charge device on one side of the bed. The bed was lumpy and the pillows were thin. The staff was rude. The toilet was dirty as was the shower. The shower was also weak. The fridge was off and took forever to cool our soda. The water from the sinks tasted bad. Do yourself a favor and stay somewhere else
Stayed 1 night in Jul 2023

8/10 Good

Tyrone

Stayed 1 night in Jul 2023

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed/pillows, quiet, friendly staff, and good breakfast choices.
Stayed 1 night in Jun 2023

2/10 Terrible

Roberto, Huntington Beach

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is not keep clean and smells bad. I am not happy at all.
Stayed 1 night in Jun 2023

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Adam

Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a good location with easy access to major attractions. Staff was pleasant. Rooms were clean
Stayed 2 nights in Jun 2023

8/10 Good

MIke

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is easy accessible and well maintained.
Stayed 3 nights in Jun 2023

10/10 Excellent

Lakessa

Travelled with family
Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in May 2023

10/10 Excellent

Andrea

Stayed 2 nights in May 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was too close to divider wall. Made it hard to get into bed and also needed nightstand on that side of bed. Plenty of space in room to move bed over 1-2 feet away from divider wall.
Stayed 2 nights in May 2023