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Reviews of The Khyber Himalayan Resort & Spa

5 out of 5
The Khyber Himalayan Resort & Spa
Pinnacle Site, Near Gondola, Gulmarg, Jammu and Kashmir

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 85 reviews" "
Rating 8 - Good. 19 out of 85 reviews" "
Rating 6 - Okay. 8 out of 85 reviews" "
Rating 4 - Poor. 0 out of 85 reviews" "
Rating 2 - Terrible. 3 out of 85 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Niraj Nabh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Stay . Hotel with unique magical character . Excellent Service , awesome food & very helpful staff .
Stayed 1 night in Sep 2023

10/10 Excellent

Jaspreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Had a wonderful stay. The heated pool has magnificent views of the surroundings.
Stayed 1 night in Feb 2023

10/10 Excellent

ANJALI

Stayed 1 night in Jan 2023

10/10 Excellent

Gairik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth, clubbed into a resort
We are seasoned luxury travellers having been to Europe, North America, Asia. The stay at Khyber would still rank among my top 3 stays at resorts of all time. Really memorable experiences include the Christmas surprise gifts, the Christmas Eve Gala Dinner with a memorable live performance by Mr Abid Ali. Rooms were extremely clean, well maintained, with nice view of the Apharwat and other peaks even from the basic category rooms. Very attentive staff in every restaurant. Special mention to the maître d’hôtel Salma, who attended to us at every meal. Try out their new Italian restaurant Brava. If I am back in Kashmir again, I am certain to book a few nights again at the Khyber.
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Lubna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Khyber is definitely an experience with a great location, stunning views and an amazingly awesome staff! Everything at Khyber is perfect….
Stayed 4 nights in Jul 2022

10/10 Excellent

ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

MOHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Nidhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort money can get you at Gulmarg or anywhere else. The resort is world class and the service is topnotch. The staffs are all very friendly and helpful. Overall a very nice experience.
Stayed 1 night in Apr 2022

10/10 Excellent

Mohammad Jahangir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jan 2022

10/10 Excellent

Mohammad Jahangir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best property in Gulmarg
Stayed 1 night in Jan 2022

10/10 Excellent

HARSH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury at Gulmarg
we had an amazing stay at the Khyber. the food here is phenomenal and so are the rooms which give some amazing views of the mountains
Stayed 3 nights in Dec 2021

6/10 Okay

Sidharth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the price paid!
Fantastic property with stunning views and large rooms. The experience was shredded apart with terrible service standards and their nonchalant staff. This property could be so much better if their hired some professional staff and actually paid attention to their guests. Food was also terrible for a 5-star luxury property. Totally not worth the price paid.
Stayed 2 nights in Nov 2021

8/10 Good

VIRENDRA

Stayed 3 nights in Oct 2021

6/10 Okay

Sagar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overrated property. Not worth for non-snowy months
Khyber is highly overated. Definitely not worth what we pay for it. My feedback is in the non-snowy season. We visited in sept. We had booked a premier room. Room is not upto the mark and does not live up to hype and per night pricing, many things in the room are too basic. The bathroom is luxurious and nicely done. Breakfast is excellent with umteen options. The dinner buffet food is not worth the pricing. The hospitality is basic. Have stayed in similar premium priced properties like wild flower hall shimla, taj rambagh palace, taj faluknama, oberoi vanya vilas where the rooms , hospitality and warmth of staff , food taste cannot be compared to khyber.
Stayed 2 nights in Sep 2021

8/10 Good

Ankit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good
This is my second visit to this property,so it was excellent in terms of comfort and facilities,the only let down was service which wasn’t that great,but still I would like to thanks Farzil Dar who is very co operative and kind
Stayed 2 nights in Mar 2021

10/10 Excellent

Gagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was superb
Night view from room no: 3006
Day view from room no:3006
Stayed 2 nights in Nov 2020

10/10 Excellent

Ismail, Detroit, Michigan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great facilities and service, friendly staff and excellent location.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 ON 10
amazing place with great food and great staff...SPECIAL MENTION FOR SAQIB AT FRONT DESK WHO WAS VERY COOPERATIVE AND FRIENDLY.
Stayed 5 nights in Feb 2019

10/10 Excellent

Susama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
We loved our stag, food and service at Khyber. Because of the weather there were smell on the rugs.. but a must stay place.
Stayed 3 nights in Feb 2019

8/10 Good

Nirmal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Need better up keep of the property. Improved staff training and empathy towards guests. Although stunning views make up the shortcomings.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: -Service -Cleanliness - Room -Amenities Dislikes -The restaurant food needs improvement.
Stayed 3 nights in Jan 2019

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay - Beautiful Gulmarg
the hotel was exactly as promised and much more due to the surrounding beauty. within the hotel there are plenty of activities and the location is also closeby to all local attractions. I couldnt get any mobile network and the hotel wi-fi is very poor, I guess it helps in the term completely switch off :)
Stayed 1 night in Jan 2019

6/10 Okay

Min liang edward

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It is a beautiful hotel that is well situated and offers stunning views of the mountains. However the service in the restuarant was not up to par for a 5 star hotel. The staff were not friendly. However we needed a doctor and the service was excellent and efficient.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very courteous staff, very nice property, awesome views
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Fred, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an exceptional hotel in an exceptional place. Nothing was too much for The hotel staff and management. We sent an email to the reservations department to decorate our parents room for our fathers 60th birthday and parents anniversary and as a surprise and they not only kept the secret very well but made it all the better with an exceptional cake and extremely well decorated bed. I can’t thank them enough for their hospitality and service for everything from the front desk through to the spa. It was an amazing experience - the only regret is we didn’t have a few more nights there. Will definitely be coming back!!! Thank you
Stayed 1 night in Oct 2018

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel in Gulmarg
Room was great. Food was good. Staff were very attentive. Good experience.
Stayed 2 nights in Jun 2018

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service
Don’t Do It!
This is the worst service I’ve received at ANY hotel, let alone one with pretenses of being 5-star. If I were feeling generous, I´d say that every person working here seems to be a trainee. But, I´m not. Here is only a snapshot as to why: There is a “please service” light, that I have foolishly attempted to use to signal housekeeping, before leaving my room for 3-5 hours in the late mornings/afternoons; not once in three attempts has the room been cleaned, even when I also call housekeeping. Today, after returning again to find the room exactly as I’d left it, I called down and asked for it to be cleaned right away. When I returned after 45 mins, they’d left MY DOOOR OPEN. (BTW, where did I go for 45 mins? The much touted sauna/steam room. When I arrived, there was no attendant, no towels, no water, and both the sauna and steam room were turned off. This was 3:00pm.) Upon returning to my open room, relieved not be robbed or murdered, I felt a bit peckish. So, at 4:15pm, I called down to order from the “1130 to 2230” section of the in room dining menu. As I begin to order soup, the person taking my order, informs me they are only doing “The all day menu...sandwiches, pizza...” But, I say, I’m ordering from the regular menu, within the indicated hours? He says the kitchen is closed. Fine. I point out that the menu is incorrect, but whatever. This man then has the audacity to SIGH like he’s doing me a FAVOR, and say, “Ok, ok. You want soup?” I hung up & came here.

8/10 Good

abhishek, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the lap of mountains
Hotel staff is friendly, rooms and amenities are excellent. Heating system and altitude can get to you on a longer stay but the views more than makeup for it. Only unpleasent experience was the airport pickup and dropoff service. The guys who manage it seems least concerned of providing service and more concerned about making money.
Stayed 3 nights in Feb 2018

8/10 Good

Ayush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Sudharshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Manan, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snow&Skii@Khyber Gulmarg
The best property in Gulmarg, this Hotel is a god sent gift to Indians looking to escape into luxury and tranquility with beautiful views of the snow clad mountains (Affarwat Range of Himalayas) and the Gulmarg valley. A centrally Heated Five Star Hotel with excellent management and staff which take care of all the needs of todays discerning traveller. We were lucky to find snow as it had fallen only a day before our arrival to Gulmarg so it was all white when we arrived. The Hotel is situated near to the Gondola so it is very convenient location. Comfort - The Hotel is very well equipped with all facilities including lovely SPA, heated swimming pool, gym, children play area, large open lobby with stunning valley views, all day chai lounge (chaikash), fab restaurant, room service, equipment room at entrance where one can stow away the ski equipment, boots and coats. Room - Recommend the balcony room with Mountain Views which has large bath tubs in the bathroom, walk in cabinet, separate shower area, a working desk, sufficient lighting, very comfortable bed, large screen Samsung TV and all amenities required for a comfortable stay in paradise land Gulmarg. Food - The hotel has excellent south indian live counters in breakfast with lavish spread of indian, continental and bakery items. The lunch/dinner/all day dining has a feast of Continental, Chinese, Kahsmiri food. A heavenly experience @Khyber Gulmarg. Highly recommend !!
Stayed 3 nights in Jan 2018

10/10 Excellent

karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical khyber
Amazing stay ! Brilliant hospitality and the property is simply breathtaking with all the snow around
Stayed 3 nights in Jan 2018

6/10 Okay

Alexander

Disliked: Cleanliness, property conditions & facilities
Spa was dirty. Repairs were needed in the rooms.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb experience
Stayed 1 night in Jan 2018

10/10 Excellent

NEYAZ KHALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Faheem, Ann Arbor, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lives up to it's hype
Khyber is a renowned name in Kashmir and this resort truly lives up to that. The resort is fantastically managed and you can see the element of "Kashmiriyat" all over this place. Ranging from the decor, to the way you are received with a warm cup of kehwa, the place resonates kashmiri culture. This resort is not just a place to stay at, it's a complete experience. The location is perfect, the views are serene, the rooms are beautiful, and the amenities are more than what you would expect. The restaurants have a wide selection of dishes, all well prepared. The tea room has a fantastic vibe to it and is a good place to socialize and enjoy the relaxing santoor music playing in the background. Other than this, you can head over to the spa to enjoy a swim or some sauna time. You can also get a massage and other spa treatment on site. This of course, comes with an additional price. There is also a Snooker room which is open from 9am to 9pm. Rooms include a fridge, a coffee maker, a nice LCD tv, and a beautiful panoramic view of the forest. A visit to Khyber is an experience that everyone visiting (or living in) Kashmir needs to enjoy once in their lifetime.
Stayed 1 night in Sep 2017

10/10 Excellent

Rajetha, hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khyber in Gulmarg is a fantastic property with breathtaking views. It's run by a fastidious team.
Stayed 1 night in Sep 2017

10/10 Excellent

Gail, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay!
A lovely hotel with a very attentive staff and spectacular spa!
Stayed 4 nights in Sep 2017

10/10 Excellent

rakshit , mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience,easily one of the best hotel in India! Great staff as well ..
Stayed 2 nights in Jul 2017

10/10 Excellent

vaseem, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and customer service
Beautiful facility in Paradise. Amazing hotel and breathtaking views.
Stayed 1 night in Jul 2017

10/10 Excellent

fotouh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort