Exterior

Reviews of Amaya Lake Dambulla

4 out of 5
Amaya Lake Dambulla
Kap Ela, Kandalama, Kandalama

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 112 reviews" "
Rating 8 - Good. 36 out of 112 reviews" "
Rating 6 - Okay. 20 out of 112 reviews" "
Rating 4 - Poor. 2 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Ravitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has only one restaurant. It get crowded quickly. Had wait long for a table, food etc especially hopper stand. Management shd fix this bottleneck
Stayed 3 nights in Dec 2023

6/10 Okay

chiraj

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property needs better upkeeping. Stayed here after a few years and noticed it has gone down in quality. Pest control wasn’t done, rooms were not very clean, the toilet water kept on running unless you try to flush several times till it stops, tv remote wasn’t working. Staff was helpful but felt they were limited by the resources. Management has to do a better job!
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and friendly staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Bimal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Very friendly staff. Great Food. Will go there again.
Stayed 1 night in Jun 2023

10/10 Excellent

panjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Olegs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The hotel is really amazing. Perfect place for the family stay. Huge beds, calm area, tree house, swings, and much much more what people with kids will enjoy. When buffet breakfast or dinner offered, it has a big variety of different cousin - European, SriLankan, Indian, etc. Staff was amazing, polite and friendly. Starting from cleaners, and ending with receptionist. Special thanks to staff who served breakfast and dinner. They are amazing. Three nights in this hotel wasn't enough for us. Definitely will return and stay in this hotel again.
Stayed 3 nights in Oct 2022

8/10 Good

Mareena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly . Food was very good .
Stayed 1 night in Jul 2022

10/10 Excellent

Mrs H M S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing relaxing stay
Stayed 1 night in Jan 2022

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but remote
Hotel was lovely and the staff were very friendly and attentive. But, the hotel really feels like it's in the middle of nowhere. You can't easily get into town. If you want a get away from it all time then I would happily recommend. Otherwise, be aware that you are limited to the resort itself.
Stayed 2 nights in Dec 2021

10/10 Excellent

Theo

Liked: Cleanliness
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very peaceful. Good value for money. Staff very friendly and helpful. Fantastic Breakfast.
Stayed 2 nights in Apr 2021
Response from The Amaya Resorts Team on 7 Apr 2021
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you very much for your positive rating and comments! Warm Regards, The Amaya Resorts Team

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from deepika on 17 Mar 2020
Thank you.

10/10 Excellent

esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
Wonderful stay. Spent 3 days here. Good location between Sigiriya and the cave temple in Dambula. Arranged tuk tuk for us. Pool was great, large with a deep end. Food was varied and very good. Would definitely stay here again.
Inside room
Self contained cabin
Sigiriya
Restaurant
Stayed 3 nights in Feb 2020
Response from deepika on 18 Feb 2020
Dear Esther, Thank you for posting this nice review. Deeply appreciated. Cheers.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in very quiet location and surrounded by a nice lake and greenery. Well maintained garden. Excellent place for relaxation. Close to Sigiriya rock and many more.
Stayed 2 nights in Dec 2019
Response from Deepika on 8 Jan 2020
Dear Guest , Thank you very much for posting this high rating along with the nice comment. We are looking forward to your next visit. Best regards Deepika Dissanayake

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from deepika on 8 Jan 2020
Dear Guest Thank you for the rating. Best regards

6/10 Okay

Dammika

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from deepika on 9 Aug 2019
Thank you for posting a rating

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019
Response from deepika on 10 Jul 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from deepika on 25 Apr 2019
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you for commenting on your recent stay. We look forward to welcoming you back to Amaya Resorts and Spas! Warmest Regards, Deepika Disssanayake

6/10 Okay

Sepalika

Stayed 1 night in Feb 2019
Response from deepika on 12 Feb 2019
Dear Sepalika, Ayubowan from Amaya Resorts Thank you for posting a rating. Looking forward to welcome you back. warmest regards Deepika

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ..and help staff..beautiful place.i wanna come again
Stayed 1 night in Jan 2019
Response from deepika on 5 Feb 2019
Greeting from Amaya. Glad to know that you liked your stay. Looking froward to welcome you back, Warmest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from deepika on 14 Jan 2019
Dear Guest Ayubowan form Amaya resorts & Spas Thank you for placing this high rating. Hope you will visit us again. Warmest Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019
Response from deepika on 5 Jan 2019
Thank you very much for posting a rating.

10/10 Excellent

Constan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely nice comfortable stay. Hotel is located in middle of fully nature covered park. Amazing feeling, which make you forget the stress.
Stayed 1 night in Dec 2018
Response from deepika on 24 Dec 2018
Dear Constan, Ayubowan from Amaya Reorts Thank you for many compliments, Thank you for choosing Amaya hills for your trip and surely this nice review indicates that you haven't regretted your decision. Warmest regards Deepika Dissanayake

10/10 Excellent

Constan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely nice place fully covered with nature.
Stayed 1 night in Dec 2018
Response from deepika on 24 Dec 2018
Dear Constn, Ayubowan from Amaya Reorts Thank you for the rating which indicated you had a great stay. Warmest regards Deepika Dissanayake

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful. Near to nature. Well maintained. Very cheerful staff. Good food.
Stayed 1 night in Dec 2018
Response from deepika on 10 Dec 2018
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you for sharing your wonderful compliments following your Visit at Amaya beach.. We are looking forward to welcoming you back to any of Amaya resorts. Warmest Regards, Amaya Resorts and Spas

10/10 Excellent

subhabrata, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent experience
There are many positives Excellent lay out Mind blowing walking places ...simply wow . .just continue walking among the trees !!! Superb food choices Electric buggy ride to room and back ...as many times Fantastic hotel staff ....with our extensive travel in many places in world we wpuld treat this as probably the best
Stayed 1 night in Sep 2018
Response from deepika on 21 Sept 2018
Dear Subhabrata Ayubowan from Amaya Resorts and Spas! Thank you very much for posting this wonderful review .It has been a real pleasure to have served you Warmest Regards,

10/10 Excellent

Colin

Family stay with two young children
We stayed in the Superior Room which has a private pool. The whole stay was wonderful. The staff were very attentive and there are golf buggies to ferry you around. The a la cadre was much better than the buffet but the food was still generally good. The swimming pools are excellent.
Stayed 2 nights in Aug 2018
Response from deepika on 22 Aug 2018
Dear Colin, Ayubowan form Amaya resorts. Thank you for posting this nice rating. We are glad to note your appreciation towards the fantastic natural beauty of our resort . Warmest regards Deepika Dissanayake Amaya Resorts & Spas

8/10 Good

Ruwan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Everything good except cleanliness
Excellent service, food was good. however the cleanliness in the bathrooms are far from it. Simple things as soap scum in the shower is very visible and bit of an odor in the bathroom.
Stayed 1 night in Jul 2018
Response from deepika on 12 Jul 2018
Dear Guest, Ayubowan from Amaya Resorts and Spas! Thank you for your review. Your wonderful comments on our excellent service and tasty food are are greatly appreciated but we regret the fact that some aspects were below your expectation. Your comments are well noted for rectification. We hope your experience at Amaya Lake will bring you back for another memorable stay, soon. . Thank you for your valued patronage. Warmest Regards, Deepika Dissanayake Customer Relationship Executive Amaya Resorts and Spas

10/10 Excellent

Soo, Singapore

Liked: Cleanliness, staff & service, room comfort
Great hotel for a calm peaceful holiday
Great location right on the Kandalama lake. Very easy to find and get to. Was blown away by the peace and quiet of the place. I would definitely visit again. Staff was so nice even the ground staff who were sweeping and cleaning. The room is actually a stand alone building with lots of privacy and really comfortable. Got hot water and Air con which is nice for a hotel so far away from Colombo.
Stayed 1 night in Jul 2018
Response from deepika on 9 Jul 2018
Dear Guest, Ayubowan from Amaya Resorts and Spas! We are glad to learn that you enjoyed a calm and quest Holiday in the tranquil environment of Amaya Lake and experienced a pleasant stay with us. We applogize for the shortcming however minor it is.We look forward to welcoming you back to Amaya Resorts and Spas!

10/10 Excellent

Lorinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel to stay. Staff are amazing, nothing is too much trouble!
Stayed 2 nights in Jan 2018
Response from Jake on 9 Mar 2018
Dear Lorinda, Thank you for patronizing Amaya Lake. Hope to see with us again soon. Best Regards, Amaya Team

8/10 Good

anne, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picturesque hotel on the lake.
This is a really nice hotel. The bungalows are set in lovely grounds overlooking the lake. The bar and dining area has the same view. the rooms were very comfortable and you didn’t have to leave your key in to Jeep the power on. Always a pain if you want to charge devices. Only downside is that because you are out of town you are captive to est at the hotel and the food and drink can Be a bit pricey. Overall though, a great place to stay.
Stayed 2 nights in Jan 2018
Response from Jake on 9 Mar 2018
Dear Anne, Thank you for patronizing Amaya Lake. Hope to see you again soon. Best Regards, Amaya Team

10/10 Excellent

shalaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from Web EX on 8 Nov 2017
Hi Shalaka, Thank you for rating your experience at Amaya Lake. We most certainly hope to see you again.

8/10 Good

Amaya amazing place to stay, Damabulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay again
we three ladies enjoyed the walk around lake and staff where pleasant and will to answer questions with a smile
Stayed 2 nights in May 2017
Response from Web EX on 10 Jul 2017
Ayubowan from Amaya Resorts and Spas! We are delighted to learn that you enjoyed a walk in the tranquil environment and experienced a pleasant stay with us. We look forward to welcoming you back to Amaya Resorts and Spas!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical Calm
A wonderful tranquil setting to retreat to after visiting the many local attractions. It is both a hotel that serves as a base from which local tours can be taken, or a respite from touring to relax by the pool for days at a time. You can enjoy the peace of your room, the many spa treatments or the yoga classes on offer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Warning: If you take the little complimentary shampoo (glass) bottles they will chase you down.

8/10 Good

palinda, colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living under trees
Cool place with trees everywhere over you. Lake shore is a nice place to spend the morning and evenings. Enough things to do within the premises for two days. Had a cool breeze throughout the day even when outside the premises it was hot in the noon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Paheer, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip off merchants.
We paid the full amount and booked two rooms. The total amount $524 was taken from my credit card by Expedia. We stayed at the resort on 3rd Jan 206 and checked out the following day. The Hotel charged our credit card $674 as the room charges, without telling us. Following day when we realised of this fraud we contacted Amaya. They agreed to refund the money. We kept contactig the hotel and kept reminding about the refund. They kept saying yes. Now it is nearly seven months and the Hotel has not refunded the money.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ZAKIR, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SL hills lakes
Amazing property with beautiful views
Response from Web EX on 23 Jul 2016
Dear Guest Thank you for taking the time to review Amaya Lake We are simply thrilled to hear such amazing reviews on the property We hope your next stay with us is just around the corner Thanks & Regards Amaya Resorts & Spa

6/10 Okay

Verified traveller

Response from Web EX on 23 Jul 2016
Dear Guest Thank you for taking the time to review Amaya Lake We are glad to know you enjoyed your stay Thanks & Regards Amaya Resorts & Spa

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility at Amaya Lake
The Amaya Lake resort was simply wonderful! Built on the Kandalama reservoir, the tranquil resort offers beautiful views of the lake which has a great variety of bird life! The resort offers 2 swimming pools and restaurants, be sure to try them both. The resort is well out of town, so you will have to have or arrange your transport. The resort is close enough to enjoy both Sigiriya and Dambulla.
Response from Web EX on 23 Jul 2016
Dear Guest Thank you for taking the time to review Amaya Lake We are simply thrilled to hear such amazing reviews on the property We hope your next stay with us is just around the corner Thanks & Regards Amaya Resorts & Spa

10/10 Excellent

Honeymoon in SL, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in Dambulla
Beautiful and tranquil location on a quiet lake. Stayed in a wonderful cabin surrounded by nature. A charming Eco tourism hotel. Fantastic pool, delicious food. The friendly local staff takes great pride in offering guests an outstanding retreat.
Response from web ex on 18 May 2016
Dear Guest Thank you for taking the time to review Amaya Lake We are simply thrilled to hear such amazing reviews on the property We hope your next stay with us is just around the corner Thanks & Regards Amaya Resorts & Spa

10/10 Excellent

Carola S.

Liked: Cleanliness, staff & service, room comfort
Swimming under the full moon
This hotel was really magic! We swam under the full moon at night in the hot huge pool of the hotel. It was very comfortable place with golf carts taking us to and back from our bungalow in the huge garden by the lake. This hotel is very romantic! The a la carte restaurant is very beautiful and stylish and the fish cooked inside a banana leaf is siply delicious. At 5 minutes drive there are the famous Buddha Caves to visit which are a historical place, with frescos and old sculptures of different Buddhas dating from the year 1000 AD. This was pur best treat in Sri Lanka I would say, really not to be missed!

10/10 Excellent

Carola S.

Liked: Cleanliness, staff & service, room comfort
Swimming under the full moon
This hotel was really magic! We swam under the full moon at night in the hot huge pool of the hotel. It was very comfortable place with golf carts taking us to and back from our bungalow in the huge garden by the lake. This hotel is very romantic! The a la carte restaurant is very beautiful and stylish and the fish cooked inside a banana leaf is siply delicious. At 5 minutes drive there are the famous Buddha Caves to visit which are a historical place, with frescos and old sculptures of different Buddhas dating from the year 1000 AD. This was pur best treat in Sri Lanka I would say, really not to be missed!

8/10 Good

DG, Kandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Individual chalets close to Kandalama Lake
Overall, a pleasant stay. Enjoyed the location, food and pool. Hotel rooms comfortable and clean. Breakfast buffet has a wide selection and good quality. Food and service at Signature restaurant excellent at lunch, but they are unable to cope with the numbers at dinner time. Used the hotel as base to visit Sigiriya rock fortress and Polonnaruwa ruined city which is 2 hours away - driving by the Minneriya forest reserve and through wild elephant country. A wild elephant crossed the road just in front of our vehicle. Exciting!
Response from web ex on 4 Jan 2017
Dear Guest Thank you for your candid review on Amaya Lake We value guest feedback Thank you for your most generous comment on the position and surroundings and most importantly thank you for recognizing the efforts of our dedicated staff. We apologize for the negatives and we will look into them individually. We hope to see you again soon Thanks & Regards Amaya Resorts & Spa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great relaxing time reading, photographing nature and spa.

10/10 Excellent

Mahesh, Minuwangoda

Liked: Staff & service, room comfort
Suppurb
Truly we had a wonderful time there

8/10 Good

wendy, AUS

Liked: Cleanliness, property conditions & facilities, room comfort
Expensive but luxurious
Drumming on arrival not pleasant when hot and had headache,staff were welcoming but one was hassling us to hurry. Room was lovely, pool also, food excellent - all this luxury costs a lot as expected. Driver well looked after.