Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Reviews of Holiday Inn Express Woodbridge, an IHG Hotel

2.5 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1007 reviews" "
Rating 8 - Good. 292 out of 1007 reviews" "
Rating 6 - Okay. 121 out of 1007 reviews" "
Rating 4 - Poor. 54 out of 1007 reviews" "
Rating 2 - Terrible. 87 out of 1007 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Eddie

Travelled with family
Liked: Cleanliness, amenities
The Property was nice and well maintained. I along several family members in my party complained about poor cable TV service my room only got 3 Channels. It was a rainy weekend, and it was March Madness weekend, therefore I planned to stay in and watch Basketball 🏀 all day. I was not able to do so 😏 I complained the first night of my 4 night stay, they finally moved me the last night of my stay. Totally unacceptable, they promised me a discounted rate for my inconvenience, that didn’t/hasn’t happened. 😡
Stayed 4 nights in Mar 2024
Response from Holiday Inn Express & Suites Woodbridge Management on 28 Mar 2024
Thank you for your review and feedback. We sincerely apologize there were some issues with the television stations. We have reached out to provider, but they are unable to do anything, and we were sold out during your visit so we couldn't change your room. We sincerely apologize for the inconvenience this caused.

6/10 Okay

Trina

Disliked: Property conditions & facilities
Once again there were issues with the pool and sauna. Another day I’ve had to break promises to my kid.
Stayed 1 night in Mar 2024
Response from Holiday Inn Express & Suites Woodbridge on 22 Mar 2024
Thank you for your review and feedback.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Holiday Inn Express & Suites Woodbridge on 11 Mar 2024
Thanks!

6/10 Okay

Tristan

Travelled with partner
Liked: Cleanliness
.
Stayed 2 nights in Mar 2024
Response from Holiday Inn Express & Suites Woodbridge on 4 Mar 2024
Thank you for taking the time to review your recent stay. We're disappointed you didn't completely enjoy your stay, and we hope you give us another chance in the future.

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Holiday Inn Express & Suites Woodbridge on 4 Mar 2024
Thank you for taking the time to review your recent stay.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service.
Stayed 2 nights in Feb 2024
Response from Holiday Inn Express & Suites Woodbridge on 27 Feb 2024
Thank you for the outstanding review! We're so glad you enjoyed your stay.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 2 nights in Feb 2024
Response from Holiday Inn Express & Suites Woodbridge on 26 Feb 2024
Thanks so much for your incredible review!

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast. The omelette was really good.
Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Woodbridge on 23 Feb 2024
Thanks!

10/10 Excellent

Aron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Woodbridge on 21 Feb 2024
Thanks so much!

10/10 Excellent

Manuel

Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Woodbridge on 22 Mar 2024
Thanks!

10/10 Excellent

MARKEISHA

Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Woodbridge on 22 Mar 2024
Thanks so much!

6/10 Okay

Casey

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Woodbridge on 13 Feb 2024
Thank you for taking the time to review your recent stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating.
Stayed 2 nights in Feb 2024
Response from Holiday Inn Express & Suites Woodbridge on 8 Feb 2024
Thanks so much! We're thrilled you enjoyed your stay.

8/10 Good

Sage

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice friendly staff, clean efficient hotel. lobby dwellers smelled.
Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites Woodbridge on 6 Feb 2024
Thank you for your review and feedback!

10/10 Excellent

Drone

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service must
Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites Woodbridge on 5 Feb 2024
Thank you! We're thrilled you completely enjoyed your stay.

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Jan 2024
Thanks!

10/10 Excellent

Kanwal Jit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 4 nights in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Jan 2024
Thank you so much for the 5-star review! We are so glad you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a gym and a very nice pool. A full breakfast and vegetarian options which was super helpful for those who are traveling. The room was very clean and neat; the bathroom and the room were very spacious. I had a double room which could fit 4 to 5 people. The TV was good, I was able to watch a movie. Definitely, I will come back :)
Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 24 Jan 2024
Thank you so much for the incredible review! We are so pleased you enjoyed everything about your stay and plan to stay with us in the future. Thanks again, and we'll see you soon!

8/10 Good

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites Woodbridge on 22 Jan 2024
Thanks so much!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites Woodbridge on 1 Feb 2024
Thanks so much!

2/10 Terrible

Tommy P

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never stayed here
Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites Woodbridge on 24 Jan 2024
We're very disappointed you would give us a 1-star review if you never stayed with us.

10/10 Excellent

Azim

Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites Woodbridge on 5 Feb 2024
Thanks!

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff at this Holiday Inn.
Stayed 1 night in Jan 2024
Response from Holiday Inn Express & Suites Woodbridge on 12 Jan 2024
We're sorry you were unhappy with your stay with us at the Holiday Inn Express Woodbridge. We appreciate your feedback, as we are always looking for ways to improve. We will discuss your comments with the team, and we'll work hard to improve moving forward.

4/10 Poor

Migdalia

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 2 Jan 2024
We apologize you weren't happy with your recent stay. We would like to know how we can improve. Please don't hesitate to contact us at your earliest convenience.

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Holiday Inn Express & Suites Woodbridge on 7 Feb 2024
Thanks for the incredible review!

8/10 Good

Orencere

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Dec 2023
Thanks! We're so glad you enjoyed your stay!

10/10 Excellent

Mansi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Dec 2023
Thank you! We're glad you had a 5-star stay!

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Dec 2023
Thanks!

6/10 Okay

Melissa

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom is baddd
Our bathroom was out dated. The toilet would not flush the rack for the shampoo and conditioner was broken. The spot for soap was empty they didn’t give us soap
Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Dec 2023
Thank you for the review and feedback. We apologize you experienced several inconveniences in your bathroom. We will address this with management and the maintenance team. Thanks again, and we hope you choose to stay with us again soon.

10/10 Excellent

Katie, Kasson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, nice hotel. Friendly staff. Many chain dining options nearby. Bummer that the hot tub was barely luke warm at best.
Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Dec 2023
Thank you so much for the wonderful review!

10/10 Excellent

Wilber, Baltimore

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Dec 2023
Thank you for the 5-star review! We're glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Dec 2023
Thanks!

10/10 Excellent

Vincent

Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 1 Feb 2024
Thanks so much!

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Holiday Inn Express & Suites Woodbridge on 7 Feb 2024
Thanks so much!

10/10 Excellent

Alfredo

Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Dec 2023
Thanks!

10/10 Excellent

Rowena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually look for safety when we can stay. And Holiday inn Express Woodbridge didn't dissapoint. Felt safe even going outside the parking lot at 12AM. It was well lit and the area, though it's roadside, feels quiet.
Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
Thanks so much! We are so pleased you enjoyed your stay and felt safe the entire time. We greatly appreciate your review, and we hope to see you again soon.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Holiday Inn Express for 1 night when visiting a nearby relative. The staff, fitness room & pool area were wonderful. The buffet breakfast featured both hot & cold food items. We had a room facing the rear of the building, so there was no street noise. However, there was a large group of school kids in the hotel, and we found the noise from the hallway & the surrounding rooms to be a bit much. That being said, we would stay in Holiday Inn Express again.
Stayed 1 night in Dec 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
Wow - thank you so much! We're thrilled you enjoyed your stay, and we look forward to seeing you again soon.

6/10 Okay

Shane

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled like cigarette smoke the minute we walked into the room. The plastic of the toilet seat was peeling, the fixtures were rusted. However, the staff was helpful and friendly. My family was ill due to the odor.
Stayed 4 nights in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
Thanks for your review and feedback. We apologize your room smelled of cigarette smoke. We are a smoke-free property, and any guests who smoke in the room are fined. We are very sorry this negatively impacted your stay, and we hope you give us another chance in the future.

10/10 Excellent

Vermelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect 👌
Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
Thanks!

2/10 Terrible

Jonas, Brooklyn Park

Liked: Cleanliness, staff & service
No heat in my room the whole time
Stayed 2 nights in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
Thank you for your review and feedback. We apologize this was your experience, and we'll address this with maintenance immediately.

6/10 Okay

maria

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water for showers at any time of the day, as a.matter if fact, it was barely luke warm. TV in main room broke. Only received cleaning once in 10 days. Was charged an extra $4800 usd on creditcard, still not rectified. Always running out if coffee and food in their free breakfast, even at 6:30 am. Beds very noisy. No matter how many times you go upfront and tell them about some issues, never got rectified.
Stayed 10 nights in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
Thank you for your review and feedback. We sincerely apologize that you experienced several inconveniences during your stay. This is unacceptable and we'll address your concerns with the entire team. We appreciate you bringing these issues to our attention, and we will work on improving moving forward.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly.
Stayed 4 nights in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
Thank you!

8/10 Good

JENNIFER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
Thanks!

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
Thank you!

8/10 Good

Man Fan, Roslyn Heights

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is clean and have nice staffs.
Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
Thanks so much!

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 29 Dec 2023
Thanks!

10/10 Excellent

Alyssa, staten Island

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, the breakfast is good, and the area is safe.
Stayed 2 nights in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 27 Nov 2023
Thank you so much!

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Very nice everything about Holiday Inn Express is great this is one of my favorites to come to in Avernal New Jersey.
Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 20 Nov 2023
Thank you for the incredible review! We're so pleased you enjoyed your stay.

2/10 Terrible

Suganthan

Stayed 2 nights in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 5 Dec 2023
We're sorry you did not enjoy your stay. Please don't hesitate to reach out to us at your earliest convenience to discuss the issues you experienced.

10/10 Excellent

Girvin

Stayed 1 night in Nov 2023
Response from Holiday Inn Express & Suites Woodbridge on 14 Nov 2023
Thanks for the great review! We are so glad you enjoyed your stay.