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Reviews of Hotel Budapest

3 out of 5
Hotel Budapest
92 A Budapeshta St., Sofia

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 441 reviews" "
Rating 8 - Good. 175 out of 441 reviews" "
Rating 6 - Okay. 37 out of 441 reviews" "
Rating 4 - Poor. 2 out of 441 reviews" "
Rating 2 - Terrible. 3 out of 441 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ma. Lourdes Zarina

Liked: Cleanliness, staff & service, property conditions & facilities
Like that they offered bagged breakfast for my early departure.
Stayed 1 night in Apr 2024

4/10 Poor

Mustafa, Adana

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Completely disappointing. Front desk unaware of our reservation even we paid before. We wait long time for check-in because of that. Room climate cause continuous water dropping on the floor. I do not recommend the hotel
Stayed 1 night in Apr 2024

8/10 Good

Berta Maria Hernandez

Travelled with family
Liked: Cleanliness, staff & service
Very friendly staff
Stayed 4 nights in Apr 2024

8/10 Good

Aurelius, Morecambe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a lovely stay. The property was clean and staff were friendly, and a to-go breakfast was prepared for my friend and I for our early early flight. The only reason I gave this place a 4 star and not five was there was just one pillow for each bed, which is something I’ve never seen. I needed more neck support. And the bedding cover was a bit short. I’m 5”10, so anyone over that toes would be poking out. I would stay there again, but different room.
Stayed 2 nights in Mar 2024

6/10 Okay

Steven

Liked: Staff & service
Starr nice but not a the best area
Stayed 1 night in Mar 2024

10/10 Excellent

Georgi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue I found was the WiFi. At the room I stayed signal was very low and disconnecting from time to time
Stayed 5 nights in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, hotel at a great location if traveling by bus or train, and a dedicated taxi line at the front desk. Staff were friendly and helpful. Not sure why the fridge wasn't plugged in, only flaw in an otherwise fine stay. Would stay again.
Stayed 1 night in Oct 2023
Response from Trifon Paskalev, Director of Sales and Marketing on 24 Oct 2023
Dear Michael,Thank you for sharing your thoughts on your recent stay at our hotel. We are delighted to know that you had a great room and found our location convenient, especially if traveling by bus or train. Our dedicated taxi service at the front desk is aimed at making transportation as smooth as possible for our guests.We appreciate your kind words about our friendly and helpful staff. Your comfort and satisfaction are of utmost importance to us.Regarding the fridge /or to be more specific the (unstocked) minibar it is switched off and unplugged on purpose - this is jsut a little perk to help us save energy when not in use. It's wonderful to hear that, despite this minor issue, you would consider staying with us again. We look forward to welcoming you back for another enjoyable stay!Warm regards,Trifon PaskalevDirector of Sales

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Trifon Paskalev, Director of Sales and Marketing on 21 Nov 2023
Dear Michael,Thank you for taking the time to give us a perfect rating of 5 out of 5 on Expedia! We are thrilled to know that you had a positive experience during your stay. If there is anything specific that stood out to you or any feedback you'd like to share, feel free to let us know!We appreciate your choice to stay with us and hope to have the pleasure of welcoming you back in the future!Best regards,Trifon PaskalevDirector of Sales and Marketing

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 30 minutes from main tourist area. Restaurant was good.
Stayed 2 nights in Sep 2023
Response from Trifon Paskalev, Director of Sales and Marketing on 24 Oct 2023
Dear Michael,We appreciate your feedback and are pleased to hear that you found our hotel to be nice! We take pride in offering a comfortable and enjoyable stay for our guests.We are glad you enjoyed our restaurant, and it's always great to know when our dining options meet our guests' expectations!Thank you for choosing our hotel, and we hope you had a pleasant time exploring the city, even if it was a bit further from the main tourist area! Should your travels bring you back, we would be delighted to welcome you once again!BR,Trifon PaskalevDirector of Sales

6/10 Okay

Galina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel did not appear as safe as we were expecting. This was an issue only after dark. During the day it was all good. The hotel is very close to the bus station and to the railway station. It is also close (20-30 minutes walk) to main city buildings. The staff is very friendly. The hotel’s room was clean.
Stayed 2 nights in Aug 2023
Response from Trifon Paskalev, Director of Sales and Marketing on 24 Aug 2023
Dear Galina,Thank you very much for taking the time to share with all of us your recent experience with Budapest Hotel Sofia!I can reassure you that for 15 years in business we have only benefited from the location of the hotel, being close to so many public institutions, landmarks and at the beginning of old Sofia's centre. Not once did we nor any of our guests have a safety related issue outside the hotel or in the near vicinity! Don't be confused by some of the rundown buildings and houses nearby! Judging by your Slavic name I am pretty sure you are quite familiar with what pace are public areas modernized in the cities on the Balkans. Having said all that we really appreciate that our staff members’ efforts were well appreciated by you during your stay with us and all the positive aspects you have pointed out to the online audience!We sincerely hope that you will choose to stay again at our hotel next time travel brings you back to Sofia!Cordial regards,Trifon PaskalevDirector of Sales and Marketing

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and beds were comfortable. Can't complain for the price. About a 20 min walk from the center.
Stayed 2 nights in Jul 2023
Response from Trifon Paskalev/Director of Sales on 17 Jul 2023
Dear Mathew,Thank you so much for taking the time to share with all of us your recent experience with Budapest Hotel Sofia!We are pleased to read that you had all the necessities for a stress-free stay in Bulgaria's capital!Hope to see you again someday on our premises!Cordial regards,Trifon PaskalevDirector of Sales and Marketing

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great base for seeing the stunning city of Sofia
Stayed 4 nights in Jul 2023
Response from Trifon Paskalev / Director of Sales and Marketing on 17 Jul 2023
Dear David,Thank you very mcih for the short but to the point review that says it all!Do pay us another visit whenever you are back to our wonderful city, we will be delighted!All the best,Trifon PaskalevDirector of Sales

10/10 Excellent

ALEXANDER

Stayed 1 night in Jun 2023
Response from Trifon Paskalev, Director of Sales and Marketing on 21 Jul 2023
Dear Alexander,Thank you for giving us the highest rating on Expedia!We are pleased to see that all was Ok with your recent stay with us!Hope to see you again on our premises whenever travel bring you back to Sofia!Cordial regards,Trifon PaskalevDirector of Sales

8/10 Good

Lee

Stayed 1 night in Jun 2023
Response from Trifon Paskalev, Director of Sales and Marketing on 11 Jul 2023
Dear Lee,Thank you for taking the time to rate your recent stay with us on Hotels.com! Hope we will have the privilage to meet you again someday soon on our premises when we will be given the chance to win the 9th and 10th out of 10 points of your satisfaction!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Ayhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ecellent Hotel with Extraordinary Helpfull Staff, Very Clean and Close to everywhere
Stayed 1 night in Apr 2023
Response from Trifon Paskalev, Director of Sales and Marketing on 23 Apr 2023
Dear Ayhan,Thank you for the short and flattering review!We are pleased to read that all was fine with your stay with us and and in Sofia as a whole!With best regards,Trifon PaskalevDirector of Sales

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2022

4/10 Poor

Karri

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel is ok as overall we weren't very happy with our experience. The wi-fi connection in the rooms is very poor, almost non-existent at times. The towels and linens are old and worn, as the towels are very thin and had holes in them. The hotel is exceptionally run down and needs some refurbishments (stains on the carpets, paint peeling off the walls, etc). The lobby and many of the corridors smell heavily of cigarette smoke, which is disgusting. The complimentary breakfast was underwhelming, as the only thing we enjoyed were the croissants. Our heater would make very loud noises (especially during the night) which were so unpleasant that we opted to turn it off, choosing to be cold of an evening rather than listening to the eerie noises. The beds were also quite firm, and the amenities were very limited in the rooms (they don't even provide teaspoons). I feel like this hotel cuts a lot of corners to not spend money where it's important, and honestly, it shows. Unfortunately, I would not recommend staying at this hotel.

8/10 Good

Shai

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for the money
Nice hotel the breakfast nice has well..
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

KRASIMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overal good experience

10/10 Excellent

Francine

Stayed 1 night in Oct 2022

8/10 Good

Francisco

Stayed 1 night in Oct 2022

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Oct 2022

10/10 Excellent

Dejan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and spoke very good english. Only problem was the defective AC
Stayed 2 nights in Mar 2022

10/10 Excellent

Milen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local street but just 2 blocks from Lavov bridge
Very friendly reception with very good English (all 3 we met). Excellent location as well.
Stayed 3 nights in Nov 2021

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location
Very good hotel in a good location. Staff is super friendly and helpful. I arrived several hours early and was prepared to wait in the lobby until check in time, but no waiting! My room was ready for me.
Stayed 1 night in Oct 2021

10/10 Excellent

Mitko

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Aug 2021
Response from Trifon Paskalev on 2 Sept 2021
Thank you very much for your review and for outlining our staff's attitude towards you and your family! We are very flattered by your remark! Take care and stay safe, Trifon Paskalev Director of Sales and Marketing

10/10 Excellent

Leonid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Very friendly staff, clean and confortable beds.
Stayed 1 night in Aug 2021
Response from Trifon Paskalev Director of Sales and Marketing on 7 Aug 2021
Thank you very much for the short but to the point review! We are looking forward to welcoming you back to our hotel whenever travel brings you back to Sofia! Take care and stay safe!

10/10 Excellent

Bülent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covid 19 trip
The staff were very nice and helpful. The facility was great!
Stayed 1 night in Sep 2020
Response from Trifon Paskalev /DOSM/ on 1 Oct 2020
Dear Amir, Thank you for the short but to the point review! We are pleased to read that all was fine during your stay at Budapest Hotel Sofia! Hope to see you again someday soon! Cordial regards, Trifon Paskalev Director of Sales and Marketing

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for the price Clean Comfortable Warm Staff were nice Breakfast nice
Stayed 1 night in Feb 2020

10/10 Excellent

Goran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Zois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is just a bit off the centre of Sofia in a residential and quite area with easy access to the very heart of the city. It provides bright and spacious modern decorated rooms that are very comfortable. There is an excellent restaurant on site with room service upon request. Highly recommended place, value for money.
Stayed 1 night in Dec 2019

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotek in Sofia
Njce and close to the train/bus station (walkable) and very friendly staff - Sonya in particular was excellent, very kind and helpful. Rooms are very comfortable, soft beds, hot showers and soundproof from the road and building works. Breakfast was solid, with hot items and fruits, cold meats breads etc. Center of town is only 15 mins walk and easy to get to. Would very much reccommend thjd hotel.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great value. Great staff.
Super friendly staff. Was impressed with their "breakfast pack" given to us at 3:00 AM when we had to leave the hotel for an early flight. Would gladly stay there again and recommend it to everyone!
Stayed 4 nights in Oct 2019

10/10 Excellent

Eti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Friendly staff and management. AC in the room didn’t work
Stayed 2 nights in Oct 2019

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

lorrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel convenient location
Front desk staff was friendly and helpful and spoke perfect English. We had a large corner room but windows faced west and air conditioner had some troubke cooling. Easy walk from Lavov Most lion bridge subway and then to city center with important attractions. Restaurant had a limited menu but was good.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Yasi, Canada

Travelled with family and small children, Business traveller
Liked: Staff & service
The property is ok for the price, could have been improved if they add some new furniture. Staff is excellent, super helpful .. from reception to restaurant all are very good and professional.
Stayed 2 nights in Jul 2019

10/10 Excellent

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money Sofia Location
Highly rated by Hotels.com clients and we can understand why. Look beyond the local area which is eclectic at best. Conveniently located a short walk from bus and train stations. As regular walkers we found the 20 to 30 minutes walk into the old town tourism area to be very easy . The reception staff were both helpful and attentive at what is a small boutique hotel of 7 floors or so. The rooms are comfortable and quiet and the breakfast is adequate without being extravagant. We opted to dine in one evening and we're so glad we did. This was one of the best meals of our extended 10 week holiday. What the restaurant lacked in ambience was more than compensated by the fresh salad and two different main meals chosen ....and at a very reasonable price. We opted to book an additional two nights stay after a side trip to Plovdiv by bus and the hotel kindly stored our main baggage for us without fuss. This hotel is great value for a stay in a capital city and should be strongly considered.
Stayed 2 nights in Jul 2019
Response from Trifon Paskalev, Director of Sales & Marketing on 19 Jul 2019
Dear Graeme, Thank you very much for the wonderful words of appreciation and for making the day of the whole team here at the office! We just can't stop smiling! Sincerely hope your travel Itinerary will include Sofia at least once more and we will have the chance to be your host again! Cordial regards, Trifon Paskalev Director of Sales & Marketing

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff service and bargain price for the hotel.
Stayed 3 nights in Jul 2019