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Reviews of Hotel Kapil

3 out of 5
Hotel Kapil
Bharari Road, Lakkar Bazar, Shimla, Himachal Pradesh

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 187 reviews" "
Rating 8 - Good. 82 out of 187 reviews" "
Rating 6 - Okay. 21 out of 187 reviews" "
Rating 4 - Poor. 3 out of 187 reviews" "
Rating 2 - Terrible. 4 out of 187 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Ravinder Pal Singh

Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, very comfortable bed with good views. There is no parking and the hotel is situated at a bottom of a hill and it’s a 20 minute hard walk to Main Street. That said, it was good exercise. But it is a good hotel apart from location.
Stayed 5 nights in Feb 2024
Response from kunal on 7 Mar 2024
Dear Richard,We are pleased that you have had wonderful experiences and that you were impressed by the service and the facilities. Thank you for your positive feedback and for so highly recommending our Hotel. We do have a parking space for 10 cars which is at distance of 50 meters.The team and I, hope that you have many more opportunities to visit us again and return in the not too distant future. Warm RegardsKunal Kapila

8/10 Good

Jaspal

Liked: Cleanliness, staff & service, property conditions & facilities
Pros - nice people, good food Cons - traffic noise, needs a safe in each room
Stayed 3 nights in Jun 2023

8/10 Good

KOSHY

Travelled with family
Liked: Staff & service
Stayed 3 nights in Sep 2022
Response from kunal on 12 Sept 2022
Dear Guest,Greetings from Hotel Kapil!Thank you for your feedback further to your recent stay with us. I am pleased to know that the service provided by the hotel team was instrumental in making your stay a pleasant one.I am glad that you have highly recommended our Hotel to other travelers.Best regards,Kunal Kapila

10/10 Excellent

Asha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and on the main Lakkar Market. Polite staff. overall it is a good hotel
Stayed 2 nights in Jun 2022
Response from kunal on 16 Jun 2022
Dear Guest, Greetings from Hotel Kapil. Thank you for your feedback further to your recent stay with us. I am pleased to know that the service provided by the hotel team was instrumental in making your stay a pleasant one. I am glad that you have highly recommended our Hotel to other travelers. Best regards, Kunal Kapila

8/10 Good

Vishal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and polite staff, we ordered veg noodles and it tasted sooooo delicious 😋
Stayed 1 night in Dec 2021
Response from kunal on 10 Jan 2023
Dear Guest,Greetings from Hotel Kapil!Thank you for your feedback further to your recent stay with us. I am pleased to know that the service provided by the hotel team was instrumental in making your stay a pleasant one.I am glad that you have highly recommended our Hotel to other travelers.Best regards,Kunal Kapila

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

CS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in great location.
Valley view room very comfortable. Hotel much better than it appears from outside. Food slightly overpriced and no restaurant though.
Stayed 2 nights in Dec 2019
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for taking the time to write such a wonderful review. I am glad that you liked the hotel’s location and services provided by the staff.The team and I are so pleased to read your review and look forward to your next visit. Kind Regards Kunal Kapila

2/10 Terrible

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Upasana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, courteous staff!
Located at just 10min walk from the Lakkar Bazaar and 15min from the Ridge and Mall road , the hotel was away from the hustle of the Mall road and at the same time just a walk away from it. The staff was very polite and courteous. The room offered a great view of the valley. Hotel has great facilities.
Stayed 3 nights in Nov 2018
Response from Kunal on 14 Nov 2018
Dear Upasana, Thank you for taking the time out to share a detailed review and I really appreciate your kind comments about your experience with us. We are glad to know that you liked the Hotel’s location and services provided by the staff. I am pleased to hear you enjoyed your stay with us and look forward to serve you again in your future visits. Warm Regards Kunal

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
This hotel is a little away from the hustle and bustle of the centre of town but is all the better for that. It was welcoming and comfortable. We booked a superior room with mountain view which was well worth it.The room rates are very reasonable. The room was very comfortable, clean and the shower was great, powerful hot and clean. Staff were pleasant and attentive and in house food was good, portions large so don’t over order! . I would highly recommend this hotel, it is a quality hotel at a very reasonable price. Would be happy if all hotels in India met this standard!
Stayed 4 nights in Oct 2018
Response from Kunal on 14 Nov 2018
Dear Annie, Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that you have had an enjoyable stay with us and several aspects of the hotel services were to your expectations. We really appreciate that you took the time to send valuable comments about your stay, food served, central location and the overall facilities. It was a pleasure to have you stay with us and we hope to welcome you back in the not too distant future. Warm Regards Kunal

8/10 Good

Harry, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five minutes walk from Mall Road. Met at the railway station by a (pre-ordered) taxi, so no problem finding the hotel on arrival in Shimla ;-). Breakfast (chola bhatura) just like home-cooked (delivered by room service, since no dining room) - room service rapid, friendly, efficient. Solar-heated hot water ran out in my room, my friend next door had plenty :-(, so 4 not 5 stars. I've paid 5x as much for a worse experience!
Stayed 1 night in Oct 2018
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for taking the time to write such a wonderful review. I am glad that you liked the hotel’s location and services provided by the staff.We are really sorry for the inconvenience created because of shortage of hot water!The team and I are so pleased to read your review and look forward to your next visit. Kind Regards Kunal Kapila

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good enough, poor breakfast
The staff were good, room was fine. Didn't like nowhere for breakfast, served in the room. Breakfast very poor, in fact one day made me very ill, I will spare you the description. I also wouldn't book with Expedia again due to the the perpetual bombardment of emails. If I want to review somewhere, let me decide
Stayed 3 nights in Sep 2018

10/10 Excellent

Colin T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel!!
Couldn't recommend this place enough - SO accomodating! Five stars!
Stayed 1 night in Aug 2018
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for taking the time out to share your review and I really appreciate your kind comments about your experience with us. We are glad to know that you liked the services provided by the staff.I am pleased to hear you enjoyed your stay with us and look forward to serving you again in your future visits.Warm RegardsKunal Kapila

8/10 Good

Pardeep, Punjab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good approachable to ridge & Mall road, the attracting place of Shimla. Hotel is well maintained with helpful staff.
Stayed 1 night in Jun 2018
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for taking the time out to share a detailed review and I really appreciate your kind comments about your experience with us. We are glad to know that you liked the Hotel’s location and services provided by the staff.I am pleased to hear you enjoyed your stay with us and look forward to serving you again in your future visits.Warm RegardsKunal Kapila

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Could be the best but...
The view and the service excellent but the wifi is so bad it should not be advertised as having it at all. The really bad Wifi mad it impossible to continue making travel plans or even emailing - it cut out so often. Hotel Kapil could be one of the best hotels in Shimla just fix your wifi.
Stayed 5 nights in May 2018
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for choosing to stay at our Hotel and for sharing your experience.I have made a note of the points you have mentioned for improvement and have initiated corrective action towards rectifying everything within our control. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards.Let me assure you that we will certainly work on the feedback provided to the best of our abilities.Warm RegardsKunal Kapila

10/10 Excellent

Alok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable and comfortable
Close to downtown and an easy walk compared to many places in the area. Great services for people unfamiliar with Shimla, including a reasonable priced car service. Very comfortable room.
Stayed 2 nights in Feb 2018
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for taking the time out to share a detailed review and I really appreciate your kind comments about your experience with us. We are glad to know that you liked the Hotel’s location and services provided by the staff.I am pleased to hear you enjoyed your stay with us and look forward to serving you again in your future visits.Warm RegardsKunal Kapila

8/10 Good

Helen Batey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

2/10 Terrible

Pabitra

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
STAY AWAY
This was a peculiar hotel as they didn’t provide heaters for their rooms and wanted to charge extra despite the temperature being so low due to the cold climate. Another issue was hot water, we had to keep the water running for 15-30 min just to properly wash our hands without getting frostbite. The TV service didn’t work either, despite the cable technician coming and trying to fix the service, it was of no avail. Stay away from the WiFi, they give you a new password 3 times a day which is annoying and you also have a limit of 3 devices per room. Not only that, I watched a 10 minute YouTube video and I was notified that my data limit had been reached and I had to wait for the next morning for it to reset. They’re acting as if we’re going to free load off of their “out of their world” internet with 1.0 mbps download and 0.1 mbps upload. Terrorists in caves have better internet than this. To top it off, room 104 is haunted, we actually left a night early because you would experience supernatural events like doors opening by themselves where there isn’t any wind draft with the windows all closed. Last but if not the least of this hotel’s problems, they’re cheapskates, we asked for a banana for breakfast and they declined us stating we must spend at least $10 for their fruit platter. Paying for two rooms totaling $600 for 3 nights, this is worst experience I have ever had. The staff is polite, but that’s probably because they know they’re robbing you blindly.
Stayed 3 nights in Jan 2018
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for choosing to stay at our Hotel and for sharing your experience.We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards.Let me assure you that we will certainly work on the feedback provided to the best of our abilities.Warm RegardsKunal Kapila

10/10 Excellent

Em, Albany, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and classy
Stayed for 3 nights, very impressed with the room, was extremely clean and comfortable. The view from our room was amazing. Service was 5 star, staff are very freindly, nothing was too much trouble. Excellent food and Chai. Highly recommended this hotel.
Stayed 3 nights in Oct 2017
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for taking the time out to share a detailed review and I really appreciate your kind comments about your experience with us. We are glad to know that you liked the Hotel’s location and services provided by the staff.I am pleased to hear you enjoyed your stay with us and look forward to serving you again in your future visits.Warm RegardsKunal Kapila

6/10 Okay

Roodolfo

Stayed 1 night in Sep 2017

10/10 Excellent

Elizabeth, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, lovely people
Remarkably peaceful location away from the maelstrom, yet only ten minutes' walk to the Ridge through Lakkar Bazaar. Lovely people running the place, and everso helpful. Beautiful clean room with glorious views. A must!
Stayed 3 nights in Sep 2017
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for taking the time out to share a detailed review and I really appreciate your kind comments about your experience with us. We are glad to know that you liked the Hotel’s location and services provided by the staff.I am pleased to hear you enjoyed your stay with us and look forward to serving you again in your future visits.Warm RegardsKunal Kapila

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel great view
Small hotel but the rooms are well equipped. A great view from room window. The center of Shimla is about a 15 mintue walk uphill via Lakkar Bazar
Stayed 2 nights in Jul 2017
Response from kunal on 10 Jan 2023
Dear Guest, I trust you are well, and your homeward travels were smooth and comfortable.My team and I are delighted to read that you enjoyed the hotel in its entirety - from great and comfortable rooms and Hotel location.We look forward to the opportunity of welcoming you back on your next visit to Shimla.Warm RegardsKunal Kapila

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shimla accomodation
Kapil was very comfortable with amazing views from our room. Great service, close to shopping. we had a bit a trouble with our shower door.
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for taking the time out to share a detailed review and I really appreciate your kind comments about your experience with us. We regret for the inconvenience faced by you from the Shower cabin door. I am pleased to hear you enjoyed your stay with us and look forward to serving you again in your future visits.Warm RegardsKunal Kapila

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kapil Hotel Shimla.
A pleasant small scale hotel with nice staff and service. This was March but possibly cold in winter. Blane and Gill Fitzgerald, Hobart
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for taking the time to write such a wonderful review. The team and I are so pleased to read your review and look forward to your next visit. Kind Regards Kunal Kapila

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to recommend this hotel, staff were friendly, helpful and efficient. Room was very clean, views great. Only a 10 min walk to the Mall.
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for sparing time and posting your detailed review of our hotel.I am delighted to note that you have had an enjoyable stay with us and several aspects of the hotel services were to your expectations. We really appreciate that you took the time to send valuable comments about your stay, food served, very central location and the overall facilities.It was a pleasure to have you stay with us and we hope to welcome you back in the not-too-distant future.Best RegardsKunal Kapila

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Great valley views of Shimla
Staff helpful and polite. Bedroom had fab valley views. No resteraunt room service only food was good. Room cold could have a heater for 300 rupees.However bed had electric blanket.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel. Exceptional service from staff.
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for such high ratings. I am glad that you liked the hotel’s location and services provided by the staff.The team and I are so pleased to read your review and look forward to your next visit. Kind Regards Kunal Kapila

6/10 Okay

Shalendra

Liked: Cleanliness, staff & service
Great Place
A great hotel. While not very close to the central area, it is still within walking distance. Hotel also provides free car service to up the road and walk back is a breeze as its downhill. Room was not very big but was clean and comfortable. Overall a great stay in shimla. Itel staff were very friendly and accommodating and we LOVED the chicken curry.
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for sharing your experience about the stay at Hotel Kapil Shimla.I am glad that we met all your expectations in terms of quality of food, friendly staff and services. Your compliments on the services provided by the Hotel Manager are conveyed to him.Thank you for your kind words. We eagerly look forward to host you again.Best regardsKunal Kapila

6/10 Okay

Chris

Disliked: Room comfort
Hotel was cold. It was also at the bottom of a steep hill and had no amenities nearby.
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for sharing your valuable feedback with us. I am really disheartened to learn about your experience that you found our hotel not up to the mark! I assure you an even more memorable stay on your next visit. Best RegardsKunal Kapila

8/10 Good

Daljit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel
An above average hotel. Good for a short stay.

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, quiet & friendly.
Helpful staff. Edge of main town.
Response from kunal on 10 Jan 2023
Dear Guest,Greetings from Hotel Kapil!Thank you for your feedback. I am pleased to know that the service provided by the hotel team was instrumental in making your stay a pleasant one.I am glad that you have highly recommended our Hotel to other travelers.Best regards,Kunal Kapila

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

lin, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff.
Lovely cup of tea on arrival. Tea and coffee in room. Staff extremely helpful. Room a little dated but more than made up by amenities. Lovely food in room dining. Complimentary lift up the first hill to the Ridge (without this the walk up would have been too much for us as everything is on a hill in Shimla). Hairdryer (near mirror - how many times is it not!!!!). Taxi driver who took us on trip to Mt Hatu excellent driver. A must do trip for around 3000 rupees. All in all an excellent experience.
Response from kunal on 10 Jan 2023
Dear Guest, I trust you are well.My team and I are delighted to read that you enjoyed the hotel in its entirety - from great and comfortable rooms, Location and food.We look forward to the opportunity of welcoming you back on your next visit to Shimla.Warm RegardsKunal Kapila

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely valley views from this high up hotel
Really good room service as no restaurant in item. Friendly staff.
Response from kunal on 10 Jan 2023
Dear Guest, I thank you on behalf of the entire team for such beautiful words of appreciation. I am immensely pleased on reading that you enjoyed all the services offered by us and that our team took such good care of you. I look forward to welcoming you back soon to the Queen of Hills. Warm regards,Kunal Kapila

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is a bit further from the town area of Shimla but it is quiet.Food is great although there is no proper restaurant attached to it. Hot water system needs to be fixed also

8/10 Good

Amrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly hotel
Would recommend for couples. With had a great view on the balcony even with our monkey visitors who caused us no problems.
Response from kunal on 10 Jan 2023
Dear Guest,Greetings from the entire team of Kapil , Shimla.We thank you for taking out your valuable time and sharing your feedback.We are glad to know that you had fully enjoyed your stay and services offered at our Hotel. We really feel proud to receive such encouraging and positive feedback.Your positive feedback will always keep us pushing to be the best in city.We look forward to welcome you again.Warm RegardsKunal Kapila

8/10 Good

Karen, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, extremely friendly service.
Pros: extremely friendly staff always eager to assist us; delicious room service food, well priced broad menu; free ride to Lakkar Bazaar; great location, only 10 mins walk to Mall Rd for shopping and sightseeing. Very clean room with a kingsize bed. Cons: no restaurant, so we had to eat in our room on the bed (we didn't mind but others might); firm bed (too hard for me but fine for my partner); small room. Would we stay there again? Absolutely! We loved the little extras provided by the staff... a flower on the dinner tray; shampoo, toothpaste and emergency kit provided in the bathroom; free transport to the bazaar; umbrella when raining.
Response from kunal on 10 Jan 2023
Dear Guest, Thank you for taking the time to provide a feedback on your stay. It is of prime importance to us that our guests’ satisfaction be absolute. We genuinely appreciate your appreciation of our hotel facilities, food and staff service. It truly touches our hearts to know that our service was remarkable and our staff is most appreciative of your special mention of them. Our associates try their best to ensure that every guest feels special and cared for. Thank you for your kind words. We eagerly look forward to host you again.Best Regards,Kunal Kapila

8/10 Good

Samantha, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel
Excellent little hotel, no separate room for restaurant only room service. Had penthouse and view was amazing. Staff very attentive, I had mentioned on booking that we were away for partners birthday and they surprised him with a gorgeous birthday cake.
Response from kunal on 10 Jan 2023
Dear Guest,Greetings from Hotel Kapil Shimla! It is a pleasure to read your delightful review. Nothing makes us more proud of our services than to know that our hospitality and services left a lasting impression on you. Your generous praise of our small budget Hotel services and staff is very motivating for us. It was a delight to host you and we would love to welcome you back for another ‘amazing’ stay. Best RegardsKunal Kapila

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

taxitony, England

View of the Ganges
Not a great deal to do after the boat rides on the Ganges, theres a rooftop resteraunt on top (all veggie) and a beers approx £2 a tin 😳 but the view of the Ganges is tops 😆 but 2 nights was enough

10/10 Excellent

Prashant, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and Good Location.
We stayed there for our honeymoon in December.I am writing the review for the hotel under the various areas. 1. Location: The Hotel is located a few steps below Mall Road(Lakkar Bazaar), means you can reach mall road in around 10 minutes from this hotel on foot.It is located near Radisson Hotel (for those who go there first time, Radisson is the landmark to reach the hotel).Proper parking is available for Cars,etc. 2. Rooms: We stayed in Super Deluxe Room. The room was very good, all facilities of hot water etc were available. Electric Kettle was provided to us for making Tea/Coffee 24*7 whenever we wanted. Haridryer was also provided in bathroom. Overall we were very happy with the room and the ambience. The view from the room was awesome.Electric Blanket was there although we wanted a room heater to heat the room but it was not available. 3. Food: The food was good and economical. The items on the menu were the usual ones but the quatity was more than sufficient in the order. 4. Service: The room service was also very good and quick. The reception persons were very soft spoken and responded to all our queries very quickly. Overall we will highly recommend this hotel to anyone who visits Shimla.
Hotel Room
View From Room
Response from kunal on 10 Jan 2023
Dear Guest,Thank you for sparing time and posting your detailed review of our hotel.I am delighted to note that you have had an enjoyable stay with us and several aspects of the hotel services were to your expectations. We really appreciate that you took the time to send valuable comments about your stay, food served, very central location and the overall facilities.It was a pleasure to have you stay with us and we hope to welcome you back in the not-too-distant future.Best RegardsKunal Kapila

8/10 Good

Monis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for stay.
Response from kunal on 10 Jan 2023
Dear Guest,Greetings from our Team!We all thank you for the high ratings.Many RegardsKunal Kapila

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for the price, excellent location would stay again
Response from kunal on 10 Jan 2023
Dear Guest, I trust you are well, and your homeward travels were smooth and comfortable.My team and I are delighted to read that you enjoyed the hotel in its entirety - from great and comfortable rooms and Hotel location.We look forward to the opportunity of welcoming you back on your next visit to Shimla.Warm RegardsKunal Kapila

8/10 Good

Katherine, Leeds UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Very attentive and helpful staff. Location good. Would have been nice to have some outdoor space within the hotel as didn't have anywhere to sit outside and our room wasn't overlooking the view.
Response from kunal on 10 Jan 2023
Dear Guest, Thank you for appreciating and recommending us. It is our endeavor to offer unforgettable vacations to all our guests and I am pleased to know you had a memorable stay with us and liked the atmosphere and ambience of our property. Your feedback has been well noted and we thank you for the same. The team sincerely looks forward to welcoming you back in the near future. Warm regards,Kunal Kapila

8/10 Good

Sira, Asheville, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Small hotel. Had to walk two flights of stairs down to my room. But magnificent view. Plenty hot water, coffee amenities in the room - a blessing. Poky internet, slightly better in the lobby.
Response from kunal on 10 Jan 2023
Dear Guest,Greetings from the entire team of Kapil , Shimla.We thank you for taking out your valuable time and sharing your feedback.We are glad to know that you had fully enjoyed your stay and services offered at our hotel. We regret for the inconvenience caused by bad internet connection.Your positive feedback will always keep us pushing to be the best in city.We look forward to welcome you again.Warm RegardsKunal Kapila