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Reviews of Xiangmei Hotel Dongmen Laojie Branch

3 out of 5
Xiangmei Hotel Dongmen Laojie Branch
No. 3016 Yindu Plaza, Shennan East Road, Luohu District,, Shenzhen, Guangdong

Reviews

6.4
Rating 10 - Excellent. 2 out of 44 reviews" "
Rating 8 - Good. 14 out of 44 reviews" "
Rating 6 - Okay. 21 out of 44 reviews" "
Rating 4 - Poor. 5 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

6.2/10

Cleanliness

5.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Geneive

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Hotel
Imagine this: Your flight was delayed for two hours and has arrived in China at 10pm. When you arrive in your hotel, this guy who just woke up looks at your confirmed itinerary from hotels.com and without even checking his computer, tells you - No! No! So i asked him, what do you mean? And he pulls out his phone, pulling up a translator app and said - your company (pointing at the text on the itinerary that says hotels.com) booked this for you. You are not booked in this hotel. It was 16degrees outside, they did not have a couch and we are very hungry. And i was like- what do you mean i dont have a reservation? I booked this through hotels.com! And he was just staring at me blankly. In short, I had to spend hundreds of dollars in roaming charges to get this sorted out as the receptionist did not understand english. Called hotels.com, hotels.com got a translator and the translator was calling and talking to the receptionist until the receptionist got impatient and hangs up on the translator. the translator calls him back, he picks up the phone and hangs up right away. 5 times! Then he ignores us as if we havent been standing in front of him for 3 hours. Never ever book this hotel as it is a nightmare!

6/10 Okay

Verified traveller

Excelent location
Excellent location. English is a issue.

8/10 Good

CHONG, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Close to Food Street and Metro.
Hotel is at Exit C of Laojie Metro. NOT the location shown on the web site booking map !!. Use Goggle Map to get the Correct location). Hotel is closed to East Gate Food Street (plenty of food stalls) and Shops selling cloths, bags, shoes...others. Whole sale market for clothing. Many local come to buy clothing and bring back few black plastic bags (those bags use for waste bin) to sell in their areas. Hotel is cleaned everyday. Can heart slight noise from road till 12 mid-night when there is less traffic. Bed is 8.5/10 firmness. Opposite the Hotel is a small convenience store (a bit expensive). Walk a bit in is a cheaper convenience store and a medium size Mini market. 2 lifts serving Hotel Guest and Office workers. So, lifts are heavily use during reporting to work time, Lunch time and Office end time. This is what you get for this price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and clean room
Very good location near by with many shopping mall and stalls. Walking distance 10 minutes to Lao jie mrt station.

8/10 Good

Boey, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conform, good location and near mrt station
I stayed here for 5 days at room 402. Room- the bed was very comfort, water pressure is great and Internet is accessible but slow. The room is quiet, clean and spacious. Location- very good location for youngster who like to do shopping, many shopping mall and restaurant around by waking distance. The nearest mrt station were "Lao jie", not more than 3 minutes walking distance to " C Entry/exit". No doubt I will stay in this hotel again.

6/10 Okay

Vincent tan, Singapore

Disliked: Staff & service
great location
over all is a good location, shopping & travel is easy, two metro station near by.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

willy tan, singapore

Liked: Cleanliness, property conditions & facilities
great location
Happy.

4/10 Poor

Marv, Meizhou, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Service
The overall rating of this hotel does not rate with others that are in the same price range. My experience of this hotel started poorly when we booked through Hotels.com for multiple rooms. The staff of the hotel argued that we only booked for two single beds when we clearly showed them that we had booked for two rooms. They, at first, were uncooperative to give us the rooms that we booked, and finally after about 30 minutes of arguing, they finally gave us a king room along with the twin room that we had requested. The cleanliness of the hotel is lacking, but at least good enough to sleep in. The location is about the only redeeming quality of this hotel; it is just in front of the Dongmen Street Market area. Make sure if you book online through hotels.com that you check to make sure they understand the difference between two rooms verses two beds. They did not seem to understand the difference in this case.

6/10 Okay

couple on a holiday, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So stingy, but price-worthy
The room is rented out also on hourly basis, which would indicate that this is more of a motel than a hotel. The carpet was extremely dirty; sticky and trash left from previous guests. My guess is that the carpet has not been vacuumed in months. There was an a/c but it leaked so prepare for an occasional "rain". The shower drain as well as the bed sheets had also previous guests' hairs in it which obviously is not a nice thing. The bed is missing a mattress so you sleep on the strings, but it is comfy enough if you "burrito" yourself with the doona provided. The location on the other hand was great. It is inside an office building just next to the Laojie station and all the Dongmen shopping centres are just behind the building. The staff does not speak English but they try to help the best they can despite the language barrior. There is wifi but it is very unstable so I recommend just using the broadband provided. Overall our stay was okay; you get what you pay for! If you are not afraid of some dirt on the floor and want to shop until you drop, go for this hotel.

8/10 Good

Kashing, 香港

Liked: Room comfort
冷氣機
冷氣溫度不能調整，會滴水 價格相宜 地點方便

6/10 Okay

sin ting, hk

Disliked: Cleanliness
隔音有點差,但洗澡熱水很足夠而且很舒服。以平價也有它平的原因吧。

8/10 Good

Hung San, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite and comfortable
Living on a higher level floor. quite after night, and the hotel next to the plaza around. not so expensive for this trip.

10/10 Excellent

Sumita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room very nice!

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
入住推介
位置方便，附近食市多，床褥舒適，清潔適中，服務倘可。

6/10 Okay

KI HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
美食
晚上十點之後，酒店馬路對面就有燒烤攤，很方便，而且隔壁就是美食城，很多東西吃。客房外部環境就不怎麼樣，但是房間算是舒適的。

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
安くて快適
老街の歩行街近くにあり、安くて快適なホテルです。ただ、フロントは英語が通じず、部屋の設備が壊れているところがありました。地図は間違っており、最寄りは地下鉄C出口です。

6/10 Okay

HARUYOSHI, 大阪

お手頃なホテル
可もなく不可もない

6/10 Okay

Verified traveller

Liked: Cleanliness

4/10 Poor

情侣, 香港

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
比想像中差

6/10 Okay

Ken, japan

Disliked: Property conditions & facilities
ホテルの住所が合っていないのでは
Googlemapで探したが 記載されている住所と実際の場所が違っており ３人に聞いてやっとたどり着けた 暑い中大変でした。

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
位置佳, 廁所臭
廁所臭, 不清潔, 只有一張椅, 想放野都唔得.... 唯一好就是位置佳

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

8/10 Good

Hestia, Paris

Liked: Staff & service, room comfort

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

場所は良い
東門に近く便利です。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

mandy, hk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常不開心，
我在網上訂的酒店房間同我入住的酒店房間有相差，價錢網上貴一點點，去到酒店價錢還平，沒有理由，

6/10 Okay

Guest

手頃なホテル
寝るだけと割り切るなら良いです。フロントは英語があまり通じません。ホテルの地図も間違っているようで、迷った挙げ句、結局タクシーで向かいました。ホテル周辺は夜も人が多く賑やかです。

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

880, 日本

Liked: Cleanliness, room comfort
中国で平均的なホテル
老街のショッピング街が近くなので買い物便利。老街か国貿駅の地下鉄利用で香港へ足を伸ばすのも苦にならない。ネットでは禁煙部屋となっていたけど灰皿ありました。台湾と違い中国はまだ喫煙前提ですね。入り口が目立たないのでビルの名前で事前にチェックした方がいいです。
Response from 店小二 on 20 Sept 2015
尊敬的宾客您好；非常荣幸香梅酒店是您出行的首选酒店。在香梅，我们重视每一位客人的意见建议。您宝贵的点评能更好的帮助我们提高服务质量，期待您在此光临，顺祝；生活愉快！

6/10 Okay

Kk, Hk

Good location but no bf
No breakfast is poor!

8/10 Good

シン, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
商業区の中心地で地下鉄も近く、買い物、食事には非常に便利
改装直後で部屋はとても綺麗でした。設備も問題ないでしたが、冷蔵庫が無かったので残念でした。日本語は通じないので、多少中国の経験がある方か、英語ができる方にお勧めです。深センの商業区の中心地で地下鉄も近く、買い物、食事には非常に便利です。素泊まりでいい方には価格も手頃でお勧めです。
Response from 店小二 on 20 Sept 2015
尊敬的宾客您好；非常荣幸香梅酒店是您出行的首选酒店。在香梅，我们重视每一位客人的意见建议。您宝贵的点评能更好的帮助我们提高服务质量，期待您在此光临，顺祝；生活愉快！

6/10 Okay

鋒人, 香港

Disliked: Cleanliness
方便
好近老街，常非方便

6/10 Okay

LAAM, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities
so far so good
Wrong map actually, we find it around a hour. No one knows where the hotel is. A building not only for hotel, also web bar and other business. So it is not good for children!!!!!! room rate is equal to the quality as well. dont expect too much. but something good is that many night food stall near hotel after 11pm.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
差到不行

6/10 Okay

Ho

8/10 Good

Gary, Hong Kong

Liked: Cleanliness, room comfort
Disliked: Staff & service
位置極佳
位置在東門, 逛街方便. 房間簡單, 但乾淨整齊. 但走廊在裝修, 服務台只一人就差一點. 整體覺得不錯..以它的價格水平

4/10 Poor

ryan

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

cherrie, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
平靚酒店
酒店交通方便，好近地鐵站，行街食野左近。房空間很大舒適，衛生情況也算OK，但冲凉毛巾很舊也穿洞，感覺很污葬。整体也良好。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Kk

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service