Front of property – evening/night

Reviews of The COLI Hotel Shenzhen

5 out of 5
The COLI Hotel Shenzhen
No. 168 Dayun Road, Longgang, Shenzhen, Guangdong

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 53 reviews" "
Rating 8 - Good. 23 out of 53 reviews" "
Rating 6 - Okay. 8 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ka Wing

Business traveller
Liked: Cleanliness, staff & service, room comfort
Winter Syndrome
It is a good hotel but it commits the same mistake like other hotels in Winter, turn off room air-conditioning which makes the air inside the room stuffy and hot while outside is cold. However, the management responded very professionally and resumed air-conditioning within a few hours.
Stayed 4 nights in Dec 2021

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a not so good location
It is a very comfortable stay with all the mod cons of international brand 5-star hotel. Clean room with good amenities and reasonable breakfast. However, hotel location not great unless you have a car, quite far from the town area. Also, the executive lounge is closed
Stayed 3 nights in Dec 2018
Response from Laney on 18 Dec 2018
Dear guest,thank you for your choice of our hotel and support, Our executive lounge is being upgraded and will be open soon. We are looking forward to seeing you again. We will try our best to serving you.Best Wishes!

8/10 Good

Verified traveller

Stayed here for a night on a business trip. Was clean, spacious and pleasant. Would stay again next time i am in the area
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great. Clean and modern, very good service, buffet breakfast is good. The only thing is the location - there’s nothing much around it, not much choice for food in the area. And it is hard to call a taxi. But the hotel itself is great. I am on a business trip and my work is ten minutes walk from it so it’s fine with me. The room is big and comfortable with a great view.
Stayed 2 nights in Nov 2018

10/10 Excellent

Jessica, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. breakfast was fantastic. room clean and quiet. good view.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and beyond my expectation. It was a good stay there.
Stayed 3 nights in Oct 2018

10/10 Excellent

Tomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect hotel for universiade event
Location was perfect for purpose but staff could not speak or understand English so it was quite difficult to even order food.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel facility is great, but the font desk was little confused upon my arrival, stated my name wasn't in there system.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff (other than managers) struggled with english. It took 2 people to check me in. When checking in, I asked how much the buffet breakfast was and I was told 1022 Yuan. I thought that is pretty expensive so I opted for room service "American breakfast" at 108 Yuan. Ordering breakfast took about 5 minutes, again due to language barrier. Breakfast was cold when it arrived. When breakfast was delivered, the girl gave me the bill. I asked to charge it to my room since I had put a 1000 Yuan deposit down when I checked in the night before. She used her translate app on her phone to say the Front desk said no deposit so must pay cash. Not thinking, I paid her cash and she left. I went to the front desk about 90 minutes later and asked if I had any changes on my account and was told, breakfast. I explained that I paid cash. He kinda smirked at me and said he would discuss with the kitchen and sort it out. At checkout I was told that there were no breakfast charges but mini bar charges. I didn't have a mini bar. I said there shouldn't be any charges. I had asked for a taxi to the airport and the other clerk tried to rush me to the taxi before my checkout was complete. She said everything was clear and my deposit would be refunded and I was rushed out without getting an invoice. FYI, I found out after that the morning buffet was the same price as my room service breakfast. Poor wifi.
Stayed 2 nights in Sep 2018

10/10 Excellent

Douglas, Balzac

all you need at a great price
Nice clean modern hotel with excellent breakfast and lovely large rooms and bathrooms
Stayed 1 night in Sep 2018

10/10 Excellent

Sunny, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for events and concert
Great service and big guest rooms! Beautiful decorations in the lobby. The location is quite far away from public transportation but very close to concert venues!
Stayed 3 nights in Dec 2017

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Coli
Seeing a little roach scurrying on the bed pillow wasn't what i expected upon arrival. Staff did its best to locate it but it proved elusive. They put me in another room and apologised, and a complimentary fruit platter helped somewhat. Other than that, room and gym were nice. Swimming pool guidelines requires swim cap and was a hassle. Concerige, Fei (something), apology for forgetting surname, was a great help in advising how to use the public bus when returning to hotel. They provide a useful free shuttle service to nearby Airport Bus Service for connection to the Int'l Airport (¥30). B'fast was average with little variety over the 6 days i stayed.
Stayed 5 nights in Sep 2017

6/10 Okay

Koh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable stay but inconvenient
Location not so convenience for tourists. Is purely for MICE and business meeting. Not all restaurants are open in the day. Security is good but concierge knowledge of local transportation / transfer to HKIA is very little.
Stayed 1 night in Sep 2017

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but next to nothing
The hotel itself is great but just know that it's not walking distance to anywhere. Although getting a can from the front desk isn't hard, it's still an inconvenience.
Stayed 4 nights in Jul 2017

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, spacious, good location but really a 4star
I have no doubt this hotel is built to a 5 star standard but its not ran like one. Don;t get me worng its still nice, but there is no real customer service, you just get on with it yourself. Food at night was poor at the buffet but the Restaurant serving Chinese food was excellent.

10/10 Excellent

Rednose

Liked: Cleanliness, staff & service, room comfort
Great hotel for business trips
Overall hotel is excellent. Location is not the best, but we were on business, so did not care much. Spacious rooms, clean and comfortable. Drawbacks -- breakfast are not the best to western taste. Dinners are mainly OK. Food outside of hotel tastes better in my opinion. Rudolf

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Magic

Liked: Cleanliness, staff & service, room comfort
Business trip.
Hotel was overall very good.Rooms were large and very comfortable. Free wifi in the room was good to do most browsing and emails etc. The gym could've been a little bigger & better. The staff throughout the hotel were excellent and very helpful. The only downside was the food ordered from the bar could've been better and more varied. Overall it was an excellent hotel for the price. This was my 2nd visit to this hotel and I would have no qualms in going again.

8/10 Good

Rednose

Liked: Cleanliness, staff & service, room comfort
Good place for business trips
Excellent place if you are there for business. Large, clean rooms with everything one needs. The only cons are location and breakfasts -- there is not much to see nearby and no shopping. Food is mainly catered for asians. Dinners are really great. Breakfasts could be better. We stay at this hotel twice a year and do like it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, Antrim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and facilities. Room was both large and well equipped. The only downside was the location, a little out of the way although taxis are cheap and resolve this. The hotel also provides a free shuttle bus to the metro & bus stations every hour. Would recommend staying here and I'd certainly stay again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Will not stay here again
The hotel is beautiful an the rooms are well furnished. However, when you arrive the room will be hot and take a long time to cool down. Also, I had to request that the mini-bar be filled and refrigerator be turned on. There is absolutely NOTHING within walking distance of the hotel. You are stuck there once you arrive unless you have a driver.

8/10 Good

Asia is my second home

Liked: Cleanliness, room comfort
Business as usual
Great hotel, very new and clean. Hard to find anybody who speaks English though so it was a bit difficult in communicating. The hotel is close to the highway which is good but lacks restaurants or any kind of nightlife nearby. Great is you are just needing a hotel but not the best location.

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體很好(設施、服務、餐飲、會議場地等),就是入住跟退房的輪候及處理時間有點長,一般都需要等候接近十五分鐘。
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店附近全部係地盤
酒店本身舒適,服務員態度良好,只是四周圍住都係地盤,晨早開始到夜晚11點都係咁打椿,真係好嘈,酒店所謂免費提供耳塞,有D多餘.5星酒店住到咁,我都係第一次.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and big, have free shuttle to Coco Park Shopping Mall.
Stayed 1 night in Feb 2019
Response from Laney on 13 Feb 2019
Dear guest, thank you for sharing your experience. We are glad to know that you are satisfied with us. We will try our best to serving you. We are looking forward to seeing you again soon. Best Wishes!

10/10 Excellent

Patty, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很新很安靜沒吵雜聲服務不錯
Stayed 1 night in Nov 2018

10/10 Excellent

CHEN HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出差評價
非常好的一間飯店 櫃檯人員都非常貼心及親切 每天會付兩瓶水 適巧遇到颱風 所以點了飯店的餐點(pizza)意外地相當好吃 因為吃太慢還請服務員做了加熱 他們也很快速地處理 唯一的缺點是那邊比較偏郊區 所以買東西比較不方便(風景是不錯的) 不過飯店也有提供叫車服務 到機場大約200元左右 另外提醒初次來深圳的旅客請千萬不要隨便搭機場內跟你搭訕要載你的人 直接搭計程車就好 就這個價位來說 是CP直很高的飯店喔!
Stayed 3 nights in Sep 2018

6/10 Okay

Minwook

호텔방이 너무 어둡습니다. 청소 상태도 좋지 못함
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

深圳の中心部から遠く、マッサージもなく、周りが何もなく不便でした。あとチェックインにとても時間がかかった。
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel !
Nice hotel with good facilities in the area. Food are good, staff are polite.
Stayed 2 nights in Jun 2018

8/10 Good

Daniel, Taiwan

Liked: Cleanliness, staff & service, room comfort
有游泳池
游泳池不錯的但是水太熱而要多種樹遮蔭功而且買礦泉水不方便飯店提供的不夠向餐廳買貴太多附近商店太少如果嫌太少我就不評論了
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

KIN SEE

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
服務
大堂櫃檯的職員有禮,很努力地解釋給我們知道如何步行/乘搭酒店穿梭巴士到大運體育館,只是櫃檯竟然沒有一條排隊的行列,以致比我們後到的客人因為隔離櫃檯職員先招待完他的客人而比我們更快得到服務。 另外,房間天花的燈壞了不能關上,打了兩次電話叫職員來都沒有人理,結果整晚都要開著燈睡覺。
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適,不錯的選擇
2人入住的房間大,除了開冷氣令門外的抽氣會有聲音外,  房間一切也是不錯~ 週邊沒有便利店外,整體也很好!
Stayed 1 night in Sep 2017

10/10 Excellent

Yin Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大,非常舒適 洗手間有淋浴亦有浴缸,也有掛衣的繩可拉出,超級方便 地上的地氈很乾淨,也很柔軟,床舖也很不錯,睡得很好 隔音也感覺也不錯,沒有聽到走廊或隔壁住客的人聲 整體十分好!推薦!
Stayed 1 night in Sep 2017

10/10 Excellent

YUNG WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
禮賓部真的很好,幫我們把16位朋友都安排在同一層樓,謝謝你們。
Stayed 1 night in Sep 2017

8/10 Good

KA WAI

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고, 시설이 좋았습니다. 직원들도 친절한 편입니다. 조식도 종류가 적당한편입니다. 추후에도 이용예정입니다.
Stayed 1 night in Jul 2017

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滿意
滿意

8/10 Good

Karen, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近大運中心
靠近大運中心, 但乘車,食市方面比較少。就算想乘的士,也比較難,因為沿途也不見有的士經過。 還有就是大堂蚊子挺多,我給咬到一腳都是。

8/10 Good

Yee Mei, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the gynasism where we had to go early in the morning. Staffs are polite and helpful. Only thing to improve is the air conditioner. I felt hot the entire nght

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置一般, 不近地鐵
酒店可安排的士服務, 附近沒有便利店.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bel hôtel mais problèmes de communications
Bel hôtel mais un peu à l'écart de tout et personnel parlant très peu Anglais.