Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
1.0 Service & staff
2.0 Room comfort
2.0 Hotel condition
They paid and stayed.
by Natalia from Moscow, Russia
I never recommend this hotel to anybody.Posted 13-Mar-2014
Pros: Just view from balcony was nice, but the window was broken and was dirty so we can not open it to enjoy the view..
Location: Difficult to find the hotel, and location is not very good, you need to use taxi to get metro or even nearest 7/11, we had own car so it was easier.
We stayed in Qu apart hotel during about 1 week, unfortunately it was not good experiance, first of all, staff do not speak English at all and even do not doing any attempt to understand you, they do not care about your needs, in our room the ac did not work for heating, we asked them to fix it, but they couldnt do it, also we asked (via Google translator) to bring to us second blanket - they also refuse, the bed in our room was so hard that it was difficult to fall asleep. Then we asked iron, they bring it on the third day (after several reminders). Also they asked the deposit - 300 USD, but the sum for our all stay was - 297 USD… Also the Internet is very slow here, it was impossible even to check email (one whole day it was not working), and Internet is wired, then we asked if we can use our own router - they said (via our chinese friend) that it is impossible because they have just one line for whole hotel… no wonder why the Internet is so slow… And the worse thing was - when we decided to check out (earlier for 2 days, because it was very difficult to live there), they said that we have to pay them 1100 RMB for stay, it takes to us 1 hour to explain them that we have already payed them all amount via Expedia in advance (it was looked like they do not know what is Expedia at all..).. but it was looked like they cheated, because at first day they said that 1 day fee is 338 RMB, and what is 1100RMB for??? So I never recommend this hotel to anybody.