Indoor pool

Reviews of The Hongta Hotel, a Luxury Collection Hotel, Shanghai

5 out of 5
The Hongta Hotel, a Luxury Collection Hotel, Shanghai
889 Dong Fang Road, Pudong District, Shanghai, Shanghai

Reviews

8.8

Excellent

Rating 10 - Excellent. 157 out of 292 reviews" "
Rating 8 - Good. 92 out of 292 reviews" "
Rating 6 - Okay. 31 out of 292 reviews" "
Rating 4 - Poor. 9 out of 292 reviews" "
Rating 2 - Terrible. 3 out of 292 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dang

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel management Team on 10 Oct 2023
Dear Guest,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excellent

Ming

Stayed 8 nights in Jul 2023
Response from Hotel Management Team on 8 Aug 2023
Dear Guest, We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.We look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

4/10 Poor

Hoi Man

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
房內空間大,但設備殘舊,預訂了禁煙房間,但結果被分配到19樓的房間,房間的煙味很久,開著空調味道仍久久不散,晚上要求換房間,結果服務員說房門爆滿只能隔天給我們換,只好在煙味很重的房間睡一晚,衣服和頭髮都是煙味,十分痛苦。 第二天換了房間就沒有煙味但設備仍然殘舊,感覺不好。
Stayed 2 nights in May 2023
Response from 酒店管理层 on 23 May 2023
尊敬的贵宾,感谢您选择上海红塔豪华精选酒店,作为万豪集团旗下酒店,我们致力于为客户提供最贴心周到的服务。针对您所提出的设施陈旧问题,我们已经在积极筹备装修计划,期待您下次光临时可以看到焕然一新的酒店。

8/10 Good

travis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Fairy Li on 30 Jun 2021
On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excellent

lingdi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Our stay is fine, hotel is outdated but service is excellent
Stayed 1 night in May 2021
Response from Hotel Management Team on 7 Jun 2021
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excellent

CaliDreaming, San Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star review for the hotel and the previous general manager Kai Patry. We booked a trip back in 2018 to Shanghai with my family and family in law. Due to personal issues, we were stuck in Shanghai and had to stay in this hotel for almost a month. The hotel team tried their best to accommodate us, ESPECIALLY the general manager Kai Patry. He did helped a lot. A yell out for Mr.Kai Patry! As for the conditions and cleanness of the hotel, I have to say that for a germaphobe like me, I was even happy with this hotel. Guys, this is part of the luxury collection and previously the St. Regis, you can't find something matching this for the same price.
Stayed 3 nights in Feb 2018
Response from Fairy Li on 28 Sept 2020
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Good

ZIXU

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Fairy on 27 Aug 2020
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Amber on 27 Dec 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Good

George Yu

Business traveller
Liked: Cleanliness, staff & service, room comfort
Convenient hotel, great service, a bit dated
We are here for a tradeshow and stayed several days. The hotel is nice but a bit dated. Excellent access to both public transportation and food options.
Stayed 3 nights in Nov 2019
Response from Amber on 22 Nov 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great comfortable stay in fantastic location. Would recommend.
Stayed 1 night in Oct 2019
Response from Amber on 29 Oct 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Amber on 8 Oct 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and location. near by shopping mall and supermarket.
Stayed 1 night in Sep 2019
Response from Amber on 18 Sept 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Amber on 3 Sept 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room, decent breakfast, good location.
Stayed 2 nights in Jun 2019
Response from Amber on 17 Jun 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Food ordered for dinner was very salty. Waiters seemed to be not so experienced. Explanation of the food was not good, delays in bringing the food..
Stayed 1 night in May 2019
Response from Amber on 3 Jun 2019
Dear guest, Warmest greeting from the Hongta Hotel, A Luxury Collection Hotel, Shanghai. First of all, on behalf of all the associates of the hotel, please allow me to thank you for staying with us. I am naturally most concerned to learn of your unfortunate experience regarding dinner. Please accept my apologies for any inconvenience cause by this situation. I have communicated with F&B department for improving the food quality and service. Thank you for your kind feedback. Despite the foregoing, I do hope you enjoyed your stay and I look forward to the pleasure of welcoming you back to Hongta Hotel, A Luxury Collection Hotel, Shanghai Please feel free to reach out to me personally for any future arrangements or assistance. Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services. The only thing that annoyed me was the chairs in the dinning place: the covers needed to clean or replace.
Stayed 1 night in May 2019
Response from Fairy Li on 27 May 2019
Dear Guest, Warmest greeting from the Hongta Hotel, A Luxury Collection Hotel, Shanghai. First of all, on behalf of all the associates of the hotel, please allow me to thank you for staying with us. I am naturally most concerned to learn of your unfortunate experience regarding chairs problem. Please accept my apologies for any inconvenience cause by this situation. Despite the foregoing, I do hope you enjoyed your stay and I look forward to the pleasure of welcoming you back to Hongta Hotel, A Luxury Collection Hotel, Shanghai Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Fairy Li on 13 May 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to downtown, train stations, best hotel gymn... Terrible WiFi, many meals on menus not available
Stayed 24 nights in Mar 2019
Response from Marketing & Communication on 28 Apr 2019
Dear Guest, Warmest greeting from the Hongta Hotel, A Luxury Collection Hotel, Shanghai. First of all, on behalf of all the associates of the hotel, please allow me to thank you for staying with us. I am naturally most concerned to learn of your unfortunate experience regarding the network and food issue. Please accept my apologies for any inconvenience cause by this situation.We are trying best to improve the network quality, and make efforts to improve the food problem. Despite the foregoing, I do hope you enjoyed your stay and I look forward to the pleasure of welcoming you back to Hongta Hotel, A Luxury Collection Hotel, Shanghai Please feel free to reach out to me personally for any future arrangements or assistance. Thank you very much.

10/10 Excellent

He

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019
Response from Marketing & Communication on 28 Apr 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019
Response from Marketing & Commmunication on 18 Apr 2019
Dear Guest, On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.

8/10 Good

Leoniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Marketing & Communication on 3 May 2019
尊敬的宾客您好,感谢您入住上海红塔豪华精选酒店,并对本次入住作出评价,期待您的下次到来!

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Mar 2019
Response from LC Hongta on 29 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. Your satisfaction is our greatest satisfaction, but also we have always been tireless pursuit. We look forward to your visit to the Shanghai Hongta luxury hotel. Have a good time!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

8/10 Good

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from LC Hongta on 29 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. Your satisfaction is our greatest satisfaction, but also we have always been tireless pursuit. Deficiencies, we will also follow up and improve. We look forward to your visit to the Shanghai Hongta luxury hotel. Have a good time!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Marketing&Communication on 30 Apr 2019
尊敬的宾客您好,感谢您入住上海红塔豪华精选酒店并对我们做出评价,您的满意是我们的最高追求,期待您的再次到来!

4/10 Poor

TeckFoong

Disliked: Staff & service
Poor Service
Service at the breakfast restaurant and porter is terrible. The porter wouldn’t even help with calling a taxi and wanted me to go outside the road to hail a taxi where I was with my wife and toddler. Weather was 4 degC.
Stayed 3 nights in Dec 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for your stay at Hongta Hotel, a Luxury Collection Hotel, Shanghai and rate us. We apologize for not leaving you a perfect stay. We already know your needs and suggestions, we will step up training of staff, strive to provide you with better service! Your reply and comment are the motivation and origin of our improvement. Looking forward to seeing you again at Hongta Hotel, a Luxury Collection Hotel, Shanghai. I wish you happy! The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at affordable price. Convenience location, close to 3 subways walking distance. Local shops around.
Stayed 2 nights in Dec 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. We will maintain our existing standards and strive to do better. Look forward to your visit again!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. We will maintain our existing standards and strive to do better. Look forward to your visit again!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent for our short visit to Shanghai. It was close to the university/hospital for work-related activities, and near areas of interest for shopping and sites via taxi (which the hotel staff helped to arrange, and provided an address card for the return). One night with access to the Executive Floor was worth the extra cost since it included excellent food and wine for dinner.
Stayed 1 night in Nov 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. We will maintain our existing standards and strive to do better. Look forward to your visit again!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

6/10 Okay

John

Stayed 2 nights in Nov 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. Your satisfaction is our greatest satisfaction, but also we have always been tireless pursuit. Deficiencies, we will also follow up and improve. We look forward to your visit to the Shanghai Hongta luxury hotel. Have a good time!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. Your satisfaction is our greatest satisfaction, but also we have always been tireless pursuit. We look forward to your visit to the Shanghai Hongta luxury hotel. Have a good time!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Service
Amazing place to stay. Will be back as soon as possible
Stayed 1 night in Oct 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. Your satisfaction is our greatest satisfaction, but also we have always been tireless pursuit. We look forward to your visit to the Shanghai Hongta luxury hotel. Have a good time!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. To provide you with a comfortable and memorable experience is our goal, but also we should do. Welcome to visit again!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

Kapo

Liked: Staff & service, property conditions & facilities, room comfort
So far so good. Very nice service. Room could more cleaner.
Stayed 1 night in Sep 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. To provide you with a comfortable and memorable experience is our goal, but also we should do. Welcome to visit again!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

6/10 Okay

Shelby

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
not as great as I hoped
I went with family (we had 3 rooms which included breakfast, 2x per room) I repeatedly tried to give them the other room numbers but the restaurant front insisted it was okay and to just go on in. Of course they charged them all to one room which was aggravating and took a while to correct at check-out. Some of the facilities are nice, others are really showing wear and tear, the gym area especially.
Stayed 1 night in Jul 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for your stay at Hongta Hotel, a Luxury Collection Hotel, Shanghai and rate us. We apologize for not leaving you a perfect stay. We already know your needs and suggestions, we will step up training of staff, strive to provide you with better service! Your reply and comment are the motivation and origin of our improvement. Looking forward to seeing you again at Hongta Hotel, a Luxury Collection Hotel, Shanghai. I wish you happy! The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice room and service and locat would recommend
Stayed 8 nights in May 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. To provide you with a comfortable and memorable experience is our goal, but also we should do. Welcome to visit again!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

6/10 Okay

Tomas, Prague

Liked: Cleanliness, staff & service, room comfort
Breakfaat not excellent , staff in restaurant dont speak english. We was in pool 5 minutes , because we did feel in air solvent .
Stayed 3 nights in May 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for your stay at Hongta Hotel, a Luxury Collection Hotel, Shanghai and rate us. We apologize for not leaving you a perfect stay. We already know your needs and suggestions, we will step up training of staff, strive to provide you with better service! Your reply and comment are the motivation and origin of our improvement. Looking forward to seeing you again at Hongta Hotel, a Luxury Collection Hotel, Shanghai. I wish you happy! The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

Jeff, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel. I would recommend. They even have some English speaking stuff.
Stayed 2 nights in Apr 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. Your satisfaction is our greatest satisfaction, but also we have always been tireless pursuit. We look forward to your visit to the Shanghai Hongta luxury hotel. Have a good time!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from LC Hongta on 6 Mar 2019
Dear Guest, Hello. Thank you for staying at the Shanghai Hongta luxury hotel and evaluating us. Your satisfaction is our greatest satisfaction, but also we have always been tireless pursuit. We look forward to your visit to the Shanghai Hongta luxury hotel. Have a good time!The Hongta Hotel, A Luxury Collection Hotel, Shanghai

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for the book fair
It was fine, WiFi was good, breakfast good, bed good, room service was quite weird
Stayed 2 nights in Nov 2017

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oustanding in every way!!!
This hotel was the absolute BEST ever. The food...INCREDIBLE. The decoration, accoutrements, people were all beyond compare. My family has already stated we will be staying at the Hongta anytime we are visiting our daughter at NYU Shanghai.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Cecil, Vienna VA.

Liked: Staff & service, room comfort
Old 5 star hotel
Great experience, better than Hoilday Inn next door.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lexi, Sydney

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Close to the city, good location.
When I first walked in the room there was a dirty towel in the hallway. In my bed was a piece of paper from the bathroom. Under the bed was rubbish that had not been cleaned. The basin looked like someone had been eating nuts in it. Downstairs at breakfast my table was not clean either. I expect a lot more from a 5 star hotel.

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Although it touts 5 starts, service and overall experience was poor. We were given a room with a clogged sink. Waited over an hour for a room change all the while service people were in and out of the room trying to fix it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for two nights. Good and clean hotel. Highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Little high priced. Breakfast buffet needs a little more diversity.

10/10 Excellent

Sean, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel in Shanghai
Comfort, good service and all round great experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to China
A great Hotel all round. I would recommend this Hotel to all.