We stayed here for the location -- it could not be more perfect, steps from the Cathedral, Alcazar, flamenco concerts; everything is walkable -- but would come back for the service. The staff is amazingly helpful and kind. All our tickets and bookings were taken care of for us, and problems solved, as well -- for example when we left a bathing suit at the ancient baths. It felt like home within hours of arrival. The free coffee in the lobby is delicious, and the breakfast spread is lovely for 8 euros more. I imagined that an eleven-room hotel would have a very special, intimate feel, and I was right. SO different than staying in a larger establishment. The rooms are not large, but everything you need is here, and the beds and linens are very comfortable. Rooms are made up perfectly every day. I just wish we could stay longer.