The staff were nice, however our stay did not go well. I pre paid our hotel, only to be told when we arrived that "somone was already given your room" and the guy behind the counter shrugged his shoulders. We arrived within the check in window. So this shouldnt have happened. After being told we could have the room I paid for the next morning, we were settled into a different room for the first night. The alternate room we were put in had a broken window, missing a whole bottom section and the entire inside pane of glass.. and it was cold and raining outside. The bathroom fan didnt work, or the hot water in the sink.
Then, I took a shower and the steam made the fire alarm go off. (Since the fan didnt work I guess?)
The next morning when I asked if we could move to our correct room, the staff at the desk acted as if I was being unreasonable, but moved us to our paid for room an hour or so later.
All in all it just wasnt a great experience.