1 bedroom, premium bedding, pillow-top beds, individually furnished

Reviews of Quality Inn Hotel, Kent - Seattle

2.5 out of 5
Quality Inn Hotel, Kent - Seattle
1711 W Meeker Street, Kent, WA

Reviews

5.0
Rating 10 - Excellent. 120 out of 1002 reviews" "
Rating 8 - Good. 144 out of 1002 reviews" "
Rating 6 - Okay. 171 out of 1002 reviews" "
Rating 4 - Poor. 188 out of 1002 reviews" "
Rating 2 - Terrible. 379 out of 1002 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Elaina

Stayed 2 nights in Feb 2024

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff
Stayed 1 night in Feb 2024

4/10 Poor

Patricia

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Owners are super friendly and nice. Unfortunately the rooms are a bit dirty and smelled kind of funny its like someone vomitted in one of the rooms we got. Tried to change the room but theysaid they were fully booked. Maybe if they change the rugs and update the rooms i think they’ll be greats. Customer service is hands down one of the greatest :)
Stayed 3 nights in Feb 2024

2/10 Terrible

OMAR

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Javier

Stayed 1 night in Nov 2023

6/10 Okay

Brandon

Upstairs tenant was playing very loud music, but otherwise my stay was good!
Stayed 1 night in Jan 2024

2/10 Terrible

Dumitru

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rough people dirty bad smell bugs 10 people on one room crazy

2/10 Terrible

Juliet

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a smoking room when I requested for a nonsmoking room. There was no t.v remote in the room. I was told they can’t give me a room when I have already have a reservation due to a misunderstanding of the owners mom asking the son for help checking me in. Son came and was mean but after the mom explained that I didn’t do anything he apologized.
Stayed 1 night in Jan 2024

2/10 Terrible

warren adams

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give negative stars I would. The entire building including the room and sheets had the most foul stench I have ever smelled. The whole building has never even seen a vaccume. To seal it all off somehow housekeeping missed the giant clogged deuce in the toilet from the previous guest. I slepped in my sleeping bag and didnt even discover the mystery deuce in the toilet until i woke up at 2am. I got lucky I was so tired and only needed to crash for a few hours before my flight. Not that I would have wanted to eat the breakfast anyway but the 7am comp breakfast and coffee def did not exist when I left at 7:30. The breakfast door was locked with a closed sign. Ive never been so diaapointed in a waste of my money to sleep for 8 hours.

6/10 Okay

Amy

Stayed 1 night in Dec 2023

10/10 Excellent

Uf

Liked: Cleanliness, staff & service, property conditions & facilities
The overall place was alright but what really saved the rating is the front desk attendant. She was cordial friendly and handled my checkin with No problems. She gets a 5 start rating
Stayed 1 night in Dec 2023

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Michael Angelo

Stayed 7 nights in Dec 2023

2/10 Terrible

Maaz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jim

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front staff was so rue and there are homeless around the gate and the condition of room was the worst in my whole lie.
Stayed 3 nights in Dec 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First time I Expediad for years. Check in was swift. Shower was hot. It's next to a bar, so people are people. My room was fresh. It had toiletries fresh towels. Completely satisfied. I couldn't figure out the TV, so I slapped some Johnny Cash back to my neighbors from my phone. Great experience. I'll be back.
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay

Liked: Staff & service
Enjoyed our stay. Amy at the front desk was awesome!!
Stayed 2 nights in Dec 2023

4/10 Poor

Monique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Devlin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Lindsay

Stayed 2 nights in Dec 2023

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff had been great. Amy had made it stay easy and fun.
Stayed 3 nights in Dec 2023

2/10 Terrible

Tricia

Business traveller
Disliked: Property conditions & facilities
Not happy
They advertised breakfast and told me about it when i checked in but there was none in the morning. Clerk said oh... we didnt do it today...condition of the room i was in... torn carpet and bedspread there was mo latch for the safety lock. There was a screw hanging out of the door plate and it smelled like P and peanut butter.
Stayed 1 night in Dec 2023

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cable was out so had no tv all weekend, It was a dump, the hallway smelled like piss, the ceiling in the bathroom had holes in it, no hot water, there was only 2 towels and 1 wash cloth in the bathroom, floors were dirty, I will never stay there again
Stayed 2 nights in Dec 2023

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
Full of tweakers, walked into to the strong smell of Marijuana in the lobby. The guy working was wearing worn and very dirty clothes. The room was VERY dirty. Tv didn't work. Loud music off and on all thru the night. Loud people in and out all night. Lots of noise and hanging around. I took several pictures but it won't let me upload them.
Stayed 2 nights in Dec 2023

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tv, noisy in the hallway & outside. This is bottom of the barrel. 1 star is generous.
Stayed 1 night in Dec 2023

2/10 Terrible

Tawnee

Stayed 1 night in Dec 2023

10/10 Excellent

Rafik

Stayed 1 night in Nov 2023

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
You get whT you pay for
Stayed 2 nights in Nov 2023

2/10 Terrible

Lindsay

Disliked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of stores in walking distance
Stayed 2 nights in Nov 2023

6/10 Okay

michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice front desk person but thats it.
The front desk lady was super friendly, outgoing and very helpful. She was the best part of the stay. The property had a lot of people hanging out around the vehicles. I left my curtain open so I could watch my vehicle. I had a non smoking room yet walking down the hall all you could smell was marijuana and cigarettes. The room smelled like mold and cigarettes. The bed seemed like it was probably worn out because it literally had no support and was uncomfortable. The continental breakfast had practically nothing. No juices, no milk and no water.... Luckily there were a few bananas so I grabbed 2 and left. As a last resort is the only way Id stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Nick

Stayed 2 nights in Aug 2023

10/10 Excellent

Temesgen

Stayed 2 nights in Oct 2023

8/10 Good

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023

6/10 Okay

Mikaela

Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting room
When we arrived at 7:10 pm there was no one at the front desk. We waited for 25 min for someone to show up. Once we checked in we went to our room which was very dirty. When we turned down the bed it had crumbs under the blankets. I requested fresh sheets which took over 1/2 an hr to arrive. There was someones left over food in the fridge and the next morning I was putting on my shoes and there was someones underwear underneath the bed. Tops and bottoms. Overall the room was gross. When we checked out I listed everything and the attendant just kindof shrugged her shoulders and said she would let housekeeping know. We will not be staying here ever again.
Stayed 1 night in Oct 2023

2/10 Terrible

Salvador

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t like it all
Stayed 4 nights in Oct 2023

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness, staff & service
good experience
Stayed 1 night in Oct 2023

2/10 Terrible

Kyran

Liked: Staff & service, amenities
Disliked: Cleanliness
My room smelled like urine and the hallways smelled like people smoked in them all day.
Stayed 1 night in Oct 2023

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

2/10 Terrible

Zenaida, KENT

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No cable or tv. to watch. Broken tv stand door and caught 1 fat bug on my head.
Stayed 1 night in Oct 2023

6/10 Okay

Carmen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My towels and room was dirty
Stayed 1 night in Sep 2023

2/10 Terrible

Bridget

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

isabella

Stayed 1 night in Oct 2023

6/10 Okay

yesenia

Stayed 1 night in Sep 2023

2/10 Terrible

Leticia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean at all. Terrible place to stay sketchy area
Stayed 1 night in Sep 2023
Response from GM on 2 Oct 2023
Thank you taking the time to let us know your experience while staying with us. We appreciate your business. We are always working to better our services to satisfy our guests.