Front of property

Reviews of La Sivoliere

5 out of 5
La Sivoliere
Rue des Chenus, Courchevel, Savoie

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

_MIGUEL, Chula vista

Travelled with partner
Liked: Cleanliness, staff & service
Bad breakfast
Stayed 5 nights in Mar 2024
Response from Florence Carcassonne on 10 Mar 2024
Dear Sir, We thank you for sharing your experience and have been delighted to have you at La Sivolière. We are sorry to see that breakfast did not meet your expectations, in case you would like to give more details about what did not please you, I am at your disposal. See you hopefully soon again, Sincerely yours.

10/10 Excellent

Kikelomo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Florence Carcassonne on 13 Feb 2024
Dear Madam, It has been a great pleasure to have you at the hotel, we hope to have you again later this season or next year! See you soon, Kind regards from Courchevel

10/10 Excellent

Gisueppe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location for the slopes was perfect. Ski in ski out, close to the town.
Stayed 4 nights in Apr 2023
Response from Florence Carcassonne on 10 Apr 2023
Dear Sir, We thank you for your lovely comment and are glad that you have spent a nice time at La Sivoliere. We look forward to welcoming you again next season! Sincerely yours. Florence

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay and hospitality, with immediate access to the ski slopes! Looking forward to a return visit.
Stayed 3 nights in Mar 2023
Response from Florence Carcassonne on 2 Apr 2023
Dear Guests, We thank you for your lovely comment and definitely are looking forward to welcoming you again soon, see you next winter season!SIncerely yours, Florence

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with an excellent facilities and excellent service. Great breakfast options. Excellent ski valet service which even included help with putting on and taking off ski boots. Only minor caveat- skin in option involves taking a red piste (which for beginner skiers may be a little intimidating or taking a ski bar). However, hotel shuttle is readily available for the pick up from the base of the gondola.
Stayed 5 nights in Jan 2022
Response from Florence Carcassonne on 1 Feb 2022
Dear Guests, We thank you for your lovely comment and are delighted to see you did enjoy your ski trip at La Sivoliere. We definitely are looking forward to welcoming you again soon! Kind regards.

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021
Response from Florence Carcassonne on 28 Dec 2021
Dear Madam, We thank you for your note and are glad that you have spent a nice time at La Sivolière, we definitely are looking forward to welcoming you again soon! Best regards from Courchevel.

10/10 Excellent

Kwok Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 5 stars hotel in courchevel
All service were excellent, staff are always friendly and helpful, rooms are clean and comfortable. Breakfast was nice with enough choices.
Stayed 3 nights in Jan 2020
Response from Florence Carcassonne on 14 Feb 2020
Dear Sir, Many thanks for your nice comment about the house, we have been delighted to have you at La Sivoliere for your ski holidays in Courchevel and look forward to welcoming you again in the future. Sincerely yours. Florence Carcassonne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Response from Florence Carcassonne on 31 Jan 2020
Dear Guests, We thank you for your trust and are delighted to see that you did enjoy your stay at La Sivoliere. We look forward to welocming you again soon! Sincerely yours

10/10 Excellent

Sheila, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury on the piste
A last minute decision to have a few days in Courchevel 1850. The standard of service from all staff was faultless. The room was spacious and very comfortable. The restaurant was superb, the bar staff friendly and courteous, the ski hire and ski room excellent. I would have no hesitation in recommending this hotel. You certainly get what you pay for.

10/10 Excellent

Randeep, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, location and design
exceptional service by a great team at all times. Superb location, chic design, excellent for ski out and the rooms were good too.

10/10 Excellent

Dani, Beirut, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with outstanding staff.
Ski-in Ski-out luxury boutique hotel. Great location, within a nice 10 minute walk from the center of the town (1850). Twice a day service, timed while you're out. The staff was outstanding, without exception. They were on top of their game all the way from unloading the car, to bringing up the luggage, to the restaurant staff, to the ski room. The management is clearly very picky in their hiring and training. It almost felt like they were ideologically committed to the hotel. The food was phenomenal well worthy of a Michelin star (which they are working on). Adding the half-board to the room is well worth the price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent staff, ski in ski out and boot and ski service were excellent. Breakfast excellent, evening meals could be better

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
My worst experience of a so called 5 stars hotel
Terrible service at the hotel level Extreme arrogance of the Management. We were the Expedia little guys in the environment and got completely ignored by the hotel staff and management. This is by far my worst experience of a so-called 5 stars boutique hotel. I definitely do not recommend, especially in this kind of price range. Either these guys accept Expedia clients as any other of their clients or they just don't work with Expedia!!
Response from Florence Carcassonne - General Manager on 12 Mar 2015
Dear Sir, We are surprised by your comment as every guest, from Expedia or from another channel, is welcomed in the same way at La Sivolière and they are keeping a positive image of the property for most of them. As per our last conversation at La Sivoliere during your stay, you have made the decision to reduce your stay and hopefully we may not be considered as responsible for professional commitments yet. If applying strictly the sales conditions, once again for Expedia or non Expedia guests is what you are calling arrogance, I sincerely do apologize if this is the way you have felt our position. Best regards.

8/10 Good

E&J, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
good service challenging room
great service, ski in-out, friendly staff top level challenging room with kitchen fan noise, phone not working, hot water wait for over 5 minutes, limited view good hotel over all if you don't fall into that room
Response from Florence Carcassonne - General Manager on 12 Mar 2015
Dear Sir, Madam, We thank you for your review and are glad you have appreciated the level of service offered during your stay at La Sivoliere. Regarding the issues with your room, we would like to thank you for having mentioned this and are pleased to inform you this has been solved. Looking forward to welcoming you again. Best regards.

10/10 Excellent

Mohamad, Riyadh, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel but the staff are out of the world.
They realy make thier guests feel like movie stares. I've stayed in many hotels in my life, what sets them apart is thier amazing attention to the guests. My wife and I have enjoyed our stay extensively, we will definitely be back.
The view from my room
Me in the SPA

10/10 Excellent

Victor Manuel

Stayed 1 night in Feb 2023
Response from Florence Carcassonne on 22 Feb 2023
Dear Sir, We are pleased to see you did like your stay at La Sivoliere and definitely are looking ofrward to welcoming you again for your next ski trip! Sincerely yours.

10/10 Excellent

Gianbattista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service au top
Stayed 2 nights in Feb 2020
Response from Florence Carcassonne on 15 Mar 2020
Chers Hôtes, Merci pour votre commentaire, nous sommes heureux que vous ayez passé un agréable séjour à La Sivolière et espérons avoir le plaisir de vous recevoir à nouveau la saison prochaine. Bien à vous.

10/10 Excellent

Nadir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Florence Carcassonne on 7 Mar 2020
Dear guests, Many thanks for having shared your opinion about La Sivoliere, we are delighted to see that you had a good time at La Sivolière and look forward to welcoming you again soon. Sincerely yours.

8/10 Good

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a skiing atmosphere
Hotel is nice and good positioned. Skiing slopes are not difficult and good for beginners. For good skiers maybe not so challenging. Hotel offers everything so that you can start skiing from the Hotel and do not have to run around in the village. Only bring your skiing clothes or you can buy them there in one of the many designer stores (expensive). Also food in General is expensive but in the excellent French quality.
Dear Sir, We thank you for sharing your experience at La Sivoliere and look forward to welcoming you again during your next ski holidays in Courchevel! Best regards.

10/10 Excellent

Natalia, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience from A to Z
We spent a fantastic long weekend in La Sivoliere, and we loved everything. The location is perfect, hotel is a bit off the busy center of 1850, but it is fully compensated by ski-in ski-out, and also easy transportation to and fro everywhere provided by the hotel. This is a very nice boutique hotel with charming interior and ambiance; interestingly, hotel was fully booked but we rarely saw other guests so you have a feeling of staying in private chalet. The restaurant was homey for breakfast with all you can imagine - also served to our room on the first morning at 11 when we had a long sleep after very late arrival, - and for the evening it turned into a top-end delicious gastronomic gourmet cuisine. The service is impeccable at every moment of stay - from very helpful and welcoming concierge Cederic to the friendly and efficient ski shop attendants to the experienced and sociable bartenders and waiters in the restaurant, to the very professional and - again - very amiable Michelle (massage therapist) in the spa... The staff goes extra mile to make the stay perfect - and so it was for us.