All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 31 Jan 2024
Prezado Nilson,Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-lo em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
6/10 Okay
Hermes
Business traveller
19 Jan 2024
Bathrooms are outdated
Hermes
Stayed 12 nights in Jan 2024
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 22 Jan 2024
Dear Mr. Hermes,Thank you for taking the time to tell us about your experience at the Ibis Styles São Paulo Faria Lima. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Fernanda StacciariniGeneral Manager
2/10 Terrible
MARILIA
4 Jan 2024
MARILIA
Stayed 1 night in Jan 2024
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 31 Jan 2024
Prezada Marilia,Obrigada pela avaliação do nosso hotel e esperamos revê-la em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
10/10 Excellent
Adriana
27 Jun 2023
Adriana
Stayed 2 nights in Jun 2023
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 7 Aug 2023
Prezada Adriana,Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-la em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
8/10 Good
Luis Cameroon
Travelled with partner
5 Jun 2023
Liked: Cleanliness, staff & service
Great location, friendly staff and service. Good value for the price.
Luis Cameroon
Stayed 1 night in Jun 2023
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 12 Jun 2023
Prezado Luis,Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-lo em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
Very nice staff. Unconventional decor. Clean and I had everything I needed. I liked the breakfast
Bertram
Stayed 2 nights in May 2023
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 22 May 2023
Dear Mr. Bertram,We appreciate your comments regarding your stay at Ibis Styles São Paulo Faria Lima. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda StacciariniGeneral Manager
O Ibis Brigadeiro é um hotel simples, tipo "low-cost", no padrão de qualquer outro Ibis Style. O check-in foi rápido. O apartamento é relativamente espaçoso, mas sem nada além do básico. O banheiro é bom. O café-da-manhã é muito bom. A localização é muito boa.
Joao Luiz
Stayed 1 night in Jan 2022
Response from Equipe Ibis Styles São Paulo Faria Lima on 26 Feb 2022
Oi João,
Muito obrigado por compartilhar seus comentários sobre sua estadia. Ficamos contentes em saber que teve uma boa hospedagem e apreciou o hotel como um todo.
Espero receber você em breve.
Atenciosamente,
Equipe Ibis Styles São Paulo Faria Lima
Nice hotel located conveniently. Nothing fancy but meets basic needs. The only issue I had was the toilet didn't flush super well. Other than that it was a decent stay
Excelente atendimento. Bem localizado e de fácil acesso. O único ponto negativo foi o ar condicionado não funcionar no modo aquecimento, porém foi providenciado um cobertor extra.
Overall this was a great stay. Hotel is about 5-7 minute walk from the Faria Lima station. The staff were friendly and helpful, most of them spoke good English. The neighborhood is safe, with restaurants and supermarkets near the hotel.
Verified traveller
Stayed 4 nights in Dec 2019
6/10 Okay
Amy
Travelled with family
29 Oct 2019
Liked: Cleanliness
Disliked: Staff & service, room comfort
Mark the price down ASAP
This hotel was so overpriced on your site as to be a joke. the rack rate was 10Brasilian reads. You charged me $131 per night. To say I was disappointed in the accommodations was to say the least. It was almost a hostel and you charged a premium rate.
This should be adjusted pronto!
Amy
Stayed 3 nights in Oct 2019
Response from Ibis Styles SP Faria Lima Team on 31 Oct 2019
Hello Amy,
Thank you for reviewing us!
We're sorry to hear that we haven't met your expectations during the stay.
The daily rates are set according to the booking advance and the hotel occupancy. Therefore, our suggestion is to book as early as possible to always guarantee the best price.
Kindest regards,
Ibis Styles SP Faria Lima Team
6/10 Okay
Verified traveller
Business traveller
26 Oct 2019
Liked: Cleanliness, staff & service
Good people, place near by a subway stop and bus stop. BTY facilities was adequate.
Verified traveller
Stayed 6 nights in Oct 2019
Response from ibis Styles SP Faria Lima Team on 27 Oct 2019
Hi,
Thank you for reviewing us!
We're glad you had a good time in our hotel.
We hope to see you soon.
Kindest regards,
ibis Styles SP Faria Lima Team
8/10 Good
Verified traveller
Business traveller
29 Aug 2019
Liked: Cleanliness, staff & service, amenities
No hot water in the morning shower (lukewarm at best).
Verified traveller
Stayed 3 nights in Aug 2019
Response from ibis Styles SP Faria Lima Team on 26 Sept 2019
Hi,
Firstly, we would like to thank you for this review. We're sorry to hear that you haven't had a good experience during the stay in our hotel.
We have already called our maintenance team and expect to have the water heating failure resolved promptly.
We look forward to receiving you at another time and thus regaining your trust in our services.
Kindest regards,
ibis Styles SP Faria Lima Team
Great location, great staff (English spoken at the desk), great restaurant.
Oliver
Stayed 5 nights in Aug 2019
Response from ibis Styles SP Faria Lima Team on 23 Aug 2019
Hello Oliver,
Thank you for reviewing us. We're glad you had an amazing time in our hotel.
We're looking forward to see you again soon! ;)
Kindest regards,
ibis Styles SP Faria Lima Team
Great location. Clean. Friendly staff. Will stay again
DK
Stayed 3 nights in Jun 2019
Response from ibis Styles SP Faria Lima Team on 30 Jun 2019
Hello DK,
Thank your for sharing your experience with us. We're glad you had an amazing time in our hotel.
We hope to see you again soon! :)
Kindest regards,
ibis Styles SP Faria Lima Team
Response from Equipe ibis Styles SP Faria Lima on 3 May 2019
Olá,
Obrigado por reservar um tempo para nos avaliar. Ficamos super contentes em saber que você teve uma ótima experiência em nosso hotel.
Volte mais vezes! :)
Um abraço,
Equipe ibis Styles SP Faria Lima
There was some smell on the common areas on my floor, not sure if from cooking or what is was. Further the room had mold stains on the walls in bathroom, still hair all around. Just not satisfactory in general! The restaurant also does not have anything to offer and no quality breakfast, just standard boring toast and some very wet scrambled eggs that were so liquid I considered it a soup... Bad hotel
It is decorated in a quirky style, that would suit younger guests. Breakfast is good, staff are wonderful.
kevin
Stayed 2 nights in May 2017
8/10 Good
Michael, Zurich, Switzerland
16 Mar 2017
Liked: Cleanliness, staff & service
Nice hotel in central location
I stayed for a few nights at the Ibis Styles Faria Lima hotel in Sao Paolo. It's a nice affordable hotel in a central location. It seems to be very popular since at all times there are check-in clients at the reception. I was happy overall with my stay with the exception of a very long brownout (electricity down). I can not understand that such an interruption should take longer than 24hours to fix. And if it does, exact information should be given - and maybe a refund.
Cheers
Michael Bischoff, Switzerland
Michael
Response from Douglas Pereira on 3 Nov 2017
Hello Michael,
We're glad to hear that you had a nice stay with us. Regarding the brownout, we're truly sorry to hear that you had to pass through this, but I am sure that our maintenance team did their best to solve this problem as soon as possible.
We hope to see you soon!
Regards,
Ibis Styles SP Faria Lima Team
Tive uma ótima estadia. Excelente atendimento. Delicioso café da manhã. Quarto limpo e confortável. Ótima localização. Voltarei c certeza!
Simone
Stayed 4 nights in Jan 2024
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 22 Jan 2024
Prezada Simone,Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-la em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 22 Jan 2024
Prezada Juliana,Obrigada pela avaliação do nosso hotel e esperamos revê-la em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
10/10 Excellent
Monica
1 Jan 2024
Monica
Stayed 3 nights in Dec 2023
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 22 Jan 2024
Prezada Monica,Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-la em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 22 Jan 2024
Prezada Maria,Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-la em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
En recepción me atendieron muy bien, he estado en otros Ibis pero ahi tuve que pagar el estacionamiento 40R cuando en la aplicación dicebque incluia el estacionamiento.
EDUARDO
Stayed 1 night in Dec 2023
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 22 Jan 2024
Prezado Eduardo,Obrigada pela avaliação do nosso hotel! A informação de valor do estacionamento consta na parte de destaques.Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
6/10 Okay
Daniel
11 Dec 2023
Daniel
Stayed 1 night in Dec 2023
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 15 Dec 2023
Prezado Daniel,Obrigada pela avaliação do nosso hotel.Atenciosamente,Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 11 Dec 2023
Prezado Eder,Obrigada pela avaliação do nosso hotel esperamos revê-lo em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
6/10 Okay
Igor
5 Dec 2023
Liked: Staff & service
Pode melhorar
A localização é boa e o tamanho do carto é razoável.
Os principais problemas são:
- elevador incrivelmente lento
- travesseio que parece uma pedra gigante
- chuveiro que joga água para todos os lado, menos em você (uma simples limpeza resolve)
Igor
Stayed 2 nights in Dec 2023
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 11 Dec 2023
Prezado Igor,Agradeço pelos comentários sobre sua hospedagem.Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços.Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 11 Dec 2023
Prezado Bruno,Obrigada pela avaliação do nosso hotel esperamos revê-lo em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
10/10 Excellent
Verified traveller
4 Dec 2023
Liked: Staff & service, room comfort
Boa estadia
Boa experiência! Hotel bem localizado, metrô a 5 minutos caminhando e bem perto do aeroporto; só não há muita opção de comércio aberto aos domingos; o café da manhã foi bom, mas é caro e sem opção de pagar no checkout.
Limpeza do quarto com frequência e bem feita.
Ficaria neste hotel novamente.
Verified traveller
Stayed 3 nights in Dec 2023
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 11 Dec 2023
Prezado hóspede,Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-lo em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 11 Dec 2023
Prezado Sergio,Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-lo em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
Sem luxo, porém honesto. Bem localizado e fácil acesso a restaurantes e comércio
Nathalia
Stayed 2 nights in Nov 2023
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 11 Dec 2023
Prezada Nathalia,Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-la em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima
Response from Fernanda Stacciarini Gerente Geral Ibis Styles São on 11 Dec 2023
Prezada Luciana,Obrigada pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estada e esperamos revê-la em breve. Atenciosamente, Fernanda StacciariniGerente GeralIbis Styles São Paulo Faria Lima