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Reviews of Hotel Santo Amaro

3 out of 5
Hotel Santo Amaro
Rua Francisco Marto 59, Ourem

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 114 reviews" "
Rating 8 - Good. 36 out of 114 reviews" "
Rating 6 - Okay. 11 out of 114 reviews" "
Rating 4 - Poor. 0 out of 114 reviews" "
Rating 2 - Terrible. 0 out of 114 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within east walking distance of the Apoarition site and Bascillica. Staff were amazing. (Kudos to Pedro the waiter in the restaurant!!) The chapel was a great place to pray.Stqff was very helpful. Room was spacious.
Stayed 2 nights in Mar 2024

10/10 Excellent

HENRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely come back and stay here. One of the best locations in town
Stayed 3 nights in Oct 2023

8/10 Good

Thomas I.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Jacinta Marto on 23 Jan 2023
Muito Obrigada pela sua classificação!, e por ter escolhido o nosso hotel! Esperamos voltar a recebê-lo! Até breve!

6/10 Okay

Daniel

Stayed 1 night in Aug 2022
Response from Ana Tavares on 19 Aug 2022
Muito Obrigada pela sua avaliação!Seja sempre Bem-vindo!

6/10 Okay

Aimara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At breakfast, I forgot my purse hanged on the chair’s back, the waiter instead of taking it directly or keeping it on a safe place, left it on a window seal and it was stolen, later a staff member found it but money was gone.
Stayed 1 night in Jul 2022

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff who attended to us is friendly and nice. The hotel is clean and the neighborhood is safe.
Stayed 1 night in Jul 2022
Response from Ana Tavares on 19 Aug 2022
Thank You so muche for Your coment!Be always welcome!

10/10 Excellent

vilma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel it is very close to Fatima sanctuary
Stayed 1 night in May 2022

10/10 Excellent

vilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good close to Fatima Santuário.
Stayed 2 nights in May 2022

8/10 Good

Flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muito antigo, localização boa, equipe muito boa!!!
Stayed 1 night in Jul 2021
Response from Mariana Simões on 3 Aug 2021
Muito obrigado pela sua escolha connosco! Ficamos muito gratos e sentimo-nos verdadeiramente recompensados com a satisfação dos nossos clientes. Fazemos o nosso melhor, e clientes contentes connosco, são o que nos faz continuar a trabalhar e a melhorar os nossos serviços. Aguardamos uma próxima visita sua, e esperamos ainda poder voltar a superarmo-nos. Obrigada pela sua avaliação e comentário! Bem-Haja! «Hotel Santo Amaro, em Fátima como em Família!»

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Hotel Santo Amaro on 22 Aug 2019
Muito Obrigado pela sua avaliação. Seja sempre bem-vinda.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
Ficamos no Hotel por 3 noites! É tudo muito limpo e confortável! As pessoas da recepção são muito gentis e nos ajudaram em tudo que precisamos! Super recomendo e pretendo me hospedar lá novamente!
Stayed 2 nights in May 2019
Response from Ana Tavares on 5 Sept 2019
Agradecemos o seu comentário e a sua avaliação.Seja sempre bem-vinda. Ana Tavares

6/10 Okay

tal

Liked: Cleanliness
Stayed 1 night in Nov 2018

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and good services and friendly staff.
It’s a fantastic hotel near to the Sanctuary and huge hotel as we considered as seems a 5*****
Stayed 3 nights in Jun 2018
Response from Ana Tavares on 5 Sept 2019
Thank you very much for your comment and having stayed with us! We are very happy that you have enjoyed so much your stay. Having such an experience in Fatima, where we have made a little contribution, is also what makes us feel truly rewarded! The expectations of our customers are, truly indeed, one of our goals. We always try to do our best for the satisfaction of our customers. Your satisfaction is what keeps us working and improving in all our services. We look forward to your next visit. Thank you for your rating and review! «Hotel Santo Amaro, your home from home» Ana Tavares

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Michelle, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
A lovely hotel with easy access to the Sanctuary. Staff were helpful and friendly.
Stayed 3 nights in Aug 2017
Response from Ana Tavares on 5 Sept 2019
Thank you very much for your comment and having stayed with us! We are very happy that you have enjoyed so much your stay. Having such an experience in Fatima, where we have made a little contribution, is also what makes us feel truly rewarded! The expectations of our customers are, truly indeed, one of our goals. We always try to do our best for the satisfaction of our customers. Your satisfaction is what keeps us working and improving in all our services. We look forward to your next visit. Thank you for your rating and review! «Hotel Santo Amaro, your home from home» Ana Tavares

8/10 Good

Lory, Metairie, La

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Sanctuary
I wish the wifi and air condition would have worked better in the rooms and they would have got top ratings from me. The food is the best I try in Fatima and Lisbon! They need to update the carpet and beds aren't comfortable!

8/10 Good

JERONIMO EGIDIO, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and enjoyable

8/10 Good

Bernard, Galway

Liked: Staff & service
Great location excellent value for money.
Family trip. We booked three rooms for two nights. Very welcoming reception. Glass of port to welcome us. Hotel could do with a re furb a bit run down in spots. Location excellent and for what we paid we go very good value for money. I would stay again.Only a few parking spaces 5 or 6 in front of hotel you will need to wait to get an opportunity to park.

6/10 Okay

TCNVan, North Vancouver, Canada

Liked: Staff & service
Close to the Shrine and Basilica
The rooms are very basic, the location is very good. The front desk staff is very helpful. Locked parking.

10/10 Excellent

hari lal, Lisbon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked
It was nice to stay there

8/10 Good

Dixon, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Really nice!
What a wonderful place !!! If it had a better breakfast we would have rated it higher... Needs improvement.

10/10 Excellent

Christian, West Drayton United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AngelAndrew Rachelchris & John
Very friendly staff and eager to help their customers.The night audit John a very friendly man and ready to serve even when we arrived late. Food was very good and the staff Anna and Nouno gave a fantastic service. I think it was Carmella or Isabelle was very helpful as well assisted us in and with every need. A Hotel which we will recommend to all our friends and for sure our every visit to Fatima will be at Santo Amaro. Well wishes to all staff at Santo Amaro who made our stay a happy one.

10/10 Excellent

Gerard, Co.Clare. Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit to Fatima
Pleasantly surprised with the value,comfort, sevice and friendliness which we experienced at this hotel.We had lunch and dinner and staff were so helpful and even facilitated with a main course(fish) which was not on lunch menu.We really enjoyed our short stay and would recommend this hotel to anybody.

10/10 Excellent

Edward, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel staffed with very caring people
I cannot express how pleased I was to "discover" the Hotel Santo Amaro. When I have visited Fatima in the past, I had the privilege of staying in a guesthouse of one of the monasteries in the town. This time, the guesthouse was closed and I had to find a three-night accommodation. Thanks to hotels.com, I found the Santo Amaro. For me, the location was ideal, since it was "centrally" located with regard to the Shrine and a chapel that I visit often for Adoration. The facilities in the hotel are also excellent - restaurant, bar/cafe, etc.. But what tops the list are the people who work at the hotel - the receptionists, the night porter, the servers in the restaurants. They are totally committed in serving their guests.

6/10 Okay

Manette, Chicago

Liked: Cleanliness, staff & service
Great location
Five minutes walk to the Fatima Shrine. Clean and staff are helpful.

10/10 Excellent

ann, north east england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel st amarro is the most wonderful place to sta
This is a family owned hotel. tHey make you welcome and food is good .. I recommend their dinner a la carte which we had every evening for 12 euros or set menu for 10. . this family is devout and if you are a pilgrim you can stay here privately or as part of a group. Fly to Lisbon, take line 2 bus from airport to sete rios and get express coach to fatima. about 3 hours at most. The hotel is minutes from basilica and site of apparition and about 15 minute walk for home of seers. I recommend it wholeheartedly. Great value .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good mid- grade hotel.
Clean. Accessible and central. Safe. Good value for the price and includes parking.

10/10 Excellent

Janina, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
My daughter and I stayed here for one night. The hotel has a excellent location, very close to the main square and just a 10-minute walk from the bus station. The room was spacious and very clean and the breakfast was very substantial. Would definitely stay here again.

10/10 Excellent

katie, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good

6/10 Okay

Inga

Disliked: Property conditions & facilities

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito acolhedor, serviço fantástico, experiência a repetir.
Stayed 2 nights in Oct 2023
Response from Sa Hotels Team on 18 Oct 2023
Estimada Srª Sofia,Agradecemos o seu comentário e esperemos de vê-la em breve connosco!Com os votos de um excelente dia,Ilona AstrakhantsevaFront Office

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Equipa Hotel Santo Amaro on 23 Sept 2023
Agradecemos a sua preferência no Hotel Santo Amaro. Ficamos muito contentes e satisfeitos com a sua avaliação. Sinta-se bem-vindo para voltar ao nosso hotel, esperamos vê-lo muito em breve. Cumprimentos, Equipa Hotel Santo Amaro

8/10 Good

Victor Manuel

Stayed 1 night in May 2023
Response from Equipa Hotel Santo Amaro on 9 Jul 2023
Estimado Victor, Agradecemos a sua preferência no Hotel Santo Amaro. Ficamos muito contentes e satisfeitos com a sua avaliação Sinta-se sempre bem-vindo para voltar ao nosso hotel, esperamos vê-lo muito em breve. Cumprimentos,

10/10 Excellent

jose

Stayed 1 night in Jan 2023
Response from Jacinta Marto on 23 Jan 2023
Muito Obrigada pela sua classificação!, e por ter escolhido o nosso hotel! Esperamos voltar a recebê-lo! Até breve!

8/10 Good

Damian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó en general.
Stayed 1 night in Sep 2022
Response from Ana Tavares on 6 Oct 2022
Muchissimas gracias!

8/10 Good

jose

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022
Response from Ana Tavares on 28 Sept 2022
Muito Obrigada pela sua avaliação!Seja sempre bem-vindo!

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
f barreira
Stayed 1 night in Aug 2022
Response from Ana Tavares on 3 Sept 2022
Muito Obrigada pela sua avaliação e pelo seu comentário!Seja sempre bem-vindo!Ana Tavares

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei da estada e posso vir a repetir
Hotel agradável com quarto simpático e silencioso, com varanda e ac. Camas confortáveis. TV de bom tamanho. Pequeno almoço incluído era bastante simples e a reposição era muito demorada e desordenada, mas os alimentos eram frescos e saborosos. Pessoal da recepção muito atencioso e despachado. Localização excelente, mesmo no centro e com estacionamento privativo.
Stayed 1 night in Aug 2022
Response from Ana Tavares on 3 Sept 2022
Muito Obrigada pela sua avaliação e pelo seu comentário!Seja sempre bem-vindo!Ana Tavares

10/10 Excellent

Jose

Stayed 1 night in Aug 2022
Response from Ana Tavares on 19 Aug 2022
Muito Obrigada pela sua avaliação!Seja sempre Bem-vindo!

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ana Tavares on 19 Aug 2022
Muito Obrigada pelo seu comentário!Seja sempre!

10/10 Excellent

Silvina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
É um hotel que fica próximo do Santuário de Fatima, tem boas acomodações é um excelente café da manhã
Stayed 1 night in Jul 2022
Response from Ana Tavares on 19 Aug 2022
Muito Obrigada pelo seu comentário!Seja sempre bem-vinda!

10/10 Excellent

ROBINSON MARCOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Muito bom
Stayed 4 nights in May 2022

10/10 Excellent

JOAO ROBERTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Muito bom
Stayed 3 nights in May 2022

10/10 Excellent

sebastiao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otimo
Só o wifi falhou....mas me ofereceram um outro quarto para compensar
Stayed 1 night in Jan 2022
Response from Mariana Simões on 28 Jan 2022
Muito obrigado pela sua escolha connosco! Ficamos muito gratos e sentimo-nos verdadeiramente recompensados com a satisfação dos nossos clientes. Fazemos o nosso melhor, e clientes contentes connosco, são o que nos faz continuar a trabalhar e a melhorar os nossos serviços. Aguardamos uma próxima visita sua, e esperamos ainda poder voltar a superarmo-nos. Obrigada pela sua avaliação e comentário! Bem-Haja! «Hotel Santo Amaro, em Fátima como em Família!»

10/10 Excellent

Conceição

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável
Limpo, confortável e com fudo nos lugares certos. Adorei esta estadia.
Stayed 1 night in Jan 2022
Response from Mariana Simões on 28 Jan 2022
Muito obrigado pela sua escolha connosco! Ficamos muito gratos e sentimo-nos verdadeiramente recompensados com a satisfação dos nossos clientes. Fazemos o nosso melhor, e clientes contentes connosco, são o que nos faz continuar a trabalhar e a melhorar os nossos serviços. Aguardamos uma próxima visita sua, e esperamos ainda poder voltar a superarmo-nos. Obrigada pela sua avaliação e comentário! Bem-Haja! «Hotel Santo Amaro, em Fátima como em Família!»

8/10 Good

sebastiao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Só Faltou o sinal de wifi, mas me foi oferecido um outro quarto onde o sinal era melhor.
Stayed 1 night in Jan 2022
Response from Mariana Simões on 28 Jan 2022
Muito obrigado pela sua escolha connosco! Ficamos muito gratos e sentimo-nos verdadeiramente recompensados com a satisfação dos nossos clientes. Fazemos o nosso melhor, e clientes contentes connosco, são o que nos faz continuar a trabalhar e a melhorar os nossos serviços. Aguardamos uma próxima visita sua, e esperamos ainda poder voltar a superarmo-nos. Obrigada pela sua avaliação e comentário! Bem-Haja! «Hotel Santo Amaro, em Fátima como em Família!»

10/10 Excellent

Marcos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Limpieza
Stayed 2 nights in Dec 2021
Response from Mariana Simões on 16 Dec 2021
¡Muchíssimas gracias por haber elegido nuestro hotel! Estamos muy agradecidos y nos sentimos verdaderamente recompensados con la satisfacción de nuestros clientes. Hacemos nuestro mejor, y clientes contentos con nosotros, son lo que nos hace seguir trabajando y mejorando nuestros servicios. Aguardamos una próxima visita suya, y esperamos poder volver a superarnos. ¡Gracias por su evaluación y comentario! «¡Hotel Santo Amaro, en Fátima como en Familia!»

10/10 Excellent

LUZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente desayuno. Habitaciones limpias y agradables
Stayed 1 night in Dec 2021
Response from Ana Tavares on 10 Dec 2021
¡Muchíssimas gracias por haber elegido nuestro hotel! Estamos muy agradecidos y nos sentimos verdaderamente recompensados con la satisfacción de nuestros clientes. Hacemos nuestro mejor, y clientes contentos con nosotros, son lo que nos hace seguir trabajando y mejorando nuestros servicios. Aguardamos una próxima visita suya, y esperamos poder volver a superarnos. ¡Gracias por su evaluación y comentario! «¡Hotel Santo Amaro, en Fátima como en Familia!» Ana Tavares

8/10 Good

JUAN MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente , servicio
Stayed 1 night in Dec 2021
Response from Ana Tavares on 10 Dec 2021
¡Muchíssimas gracias por haber elegido nuestro hotel! Estamos muy agradecidos y nos sentimos verdaderamente recompensados con la satisfacción de nuestros clientes. Hacemos nuestro mejor, y clientes contentos con nosotros, son lo que nos hace seguir trabajando y mejorando nuestros servicios. Aguardamos una próxima visita suya, y esperamos poder volver a superarnos. ¡Gracias por su evaluación y comentario! «¡Hotel Santo Amaro, en Fátima como en Familia!» Ana Tavares