Room, Non Smoking | In-room safe, desk, iron/ironing board, cots/infant beds

Reviews of Travelodge by Wyndham Palo Alto Silicon Valley

2.5 out of 5
Travelodge by Wyndham Palo Alto Silicon Valley
3255 El Camino Real, Palo Alto, CA

Reviews

6.8
Rating 10 - Excellent. 103 out of 507 reviews" "
Rating 8 - Good. 140 out of 507 reviews" "
Rating 6 - Okay. 127 out of 507 reviews" "
Rating 4 - Poor. 89 out of 507 reviews" "
Rating 2 - Terrible. 48 out of 507 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Stayed 1 night in Sep 2022

6/10 Okay

Justin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2022
Response from Guest Services. on 7 Aug 2022
Dear Justin Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We apologize for the incident during your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Safe travels

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022
Response from Guest Services. on 7 Aug 2022
Thank you for completing the survey regarding your recent stay at our property. We appreciate your feedback and look forward to seeing you gain, Safe travels.

8/10 Good

Sadegh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Guest Services on 17 Jul 2022
Dear Sadegh, We thank you for your feedback and support. Safe travels

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Guest Services on 17 Jul 2022
Dear Charles, thank you for your feedback and support. we look forward to your next visit. Safe travels

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family that runs this motel are very pleasant and helpful. They made us feel very welcome and comfortable. For an older motel it was in excellent shape. The area of town was very pleasant also.
Stayed 1 night in Jun 2022
Response from Guest Services on 2 Jul 2022
Dear Kenneth, Thank you so much for your patronage and feedabck. We hope you continue to travel safely! Come back soon!!

6/10 Okay

Verified traveller

Travelled with family
Clean and good location!
This is my first stay in Travelodge. I was little worried about this stay before travel but now there is no more. Everything is just fine considering the type of lodge.
Stayed 3 nights in Jun 2022
Response from Guest Services on 6 Jul 2022
Dear Guest, we thank you for your feedback and looking forward to your return

10/10 Excellent

Emily, SACRAMENTO

Stayed 1 night in Jun 2022

8/10 Good

Vickie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfy & clean
Stayed 1 night in Jun 2022
Response from Guest Services on 10 Jun 2022
Thank you for your positive feedback. We look forward to welcoming you again soon.

10/10 Excellent

Amilynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Exactly what I needed and expected for price, location and comfort. Rooms were very clean and the staff was very nice.
Stayed 1 night in Jun 2022
Response from Guest Services on 10 Jun 2022
Thank you for your positive feedback. We look forward to welcoming you again soon.

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Very clean and comfortable. Only thing I could say is the bathroom is very small but was stocked and clean. Water pressure was strong and water was hot. Person at the Front desk was very virtuous and friendly. Would stay here again.
Stayed 1 night in May 2022
Response from Guest Services on 10 Jun 2022
Thank you for your positive feedback. We look forward to welcoming you again soon.

10/10 Excellent

Gloria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't believe how nice this hotel is especially in the Silicon Valley! This is a very clean hotel and I would highly recommend this hotel. The all of the staff is pleasant. This it's very close to Stanford and many restaurants. I've stayed in many places and this is in my top 5.
Stayed 2 nights in Apr 2022
Response from Guest Services on 10 Jun 2022
Thank you for your positive feedback. We look forward to welcoming you again soon.

10/10 Excellent

Elvia

Stayed 1 night in Apr 2022

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer services was amazing
Stayed 1 night in Apr 2022
Response from Guest Services on 10 Jul 2022
Heidi, Thank you for your support & patronaje. Safe travels!!

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Staff & service
Don’t get thirsty
Arrived and it looked like a nice place. Though the lobby is always locked so that nobody has to cover the front desk. My special requests through the Hotels.com app were ignored as usual. I was given a room that was right in the middle of the wing instead of a bit more private as requested. I asked to move and they allowed me. Next I was in need of ice. There is o e ice machine in front of the lobby. It does not work. I called the desk. He “did not know it was not working”. It looked like it had not worked in quite sometime. Later that evening I wanted to enjoy a cold beverage from the coke machine right in front of the lobby. The only beverage machine. It would not accept bills. Rejected every single one I tried. So no cold beverage. Disappointed over all with my stay. It is a mediocre place but ok for a one night hookup.
Stayed 1 night in Apr 2022
Response from Guest Services on 10 Jun 2022
Apologies for the inconvenience. the hotel is under new management starting June 22 and we are working on your feedback.

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Convenient place to stay for a couple of days while on business in Palo Alto. Remodeled rooms. Not fancy, but pleasant.
Stayed 2 nights in Mar 2022

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and well maintained. Room cleaned every day was great! A little noise at the restaurant next door on Friday evening but not bad.
Stayed 5 nights in Mar 2022

8/10 Good

tony

Stayed 1 night in Mar 2022

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Our Housekeeper was especially kind and great personality with my toddler Granddaughter. She had cleaned our room really well. Staff also sanitize and cleaned outside walkway well. Our freezer in refrigerator in room needed defrosted and drawer in dresser needed fixed. Chair needed replaced in room which staff did
Stayed 10 nights in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A place to sleep
Stayed 1 night in Mar 2022

10/10 Excellent

Philip

Stayed 1 night in Feb 2022

10/10 Excellent

Krista

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Very clean room, the bed was comfortable all amenities in our room. They also give veteran discounts which is a big plus.
Stayed 1 night in Jan 2022
Response from Guest Services on 10 Jul 2022
Dear guest, Thank you foryour feedback,safe travels

10/10 Excellent

Krista

Stayed 1 night in Jan 2022
Response from jay on 30 Jan 2022
Hello Krista, thank you for leaving us this review. We thank you for your honest feedback and will take care of the drain. We hope to welcome you back again soon. Best wishes, Travelodge Team

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from jay on 30 Jan 2022
Hello Charles, Thank you for taking the time to leave us this review. We appreciate your feedback and thank you for staying with us. Best wishes, Travelodge Team

6/10 Okay

Inger

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Response from jay on 3 Jan 2022
Hi there! thank you for taking the time to leave your feedback based on your last stay with us, we truly appreciate it. We hope to welcome you back with us in the future. All the best, Travelodge Management

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from jay on 3 Jan 2022
Hello there, thank you for leaving us this review. We appreciate your feedback and look forward to welcoming you back again son. Best wishes, Travelodge Team

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and updated. Very quiet. Bed was comfortable.
Stayed 1 night in Oct 2021
Response from jay on 3 Jan 2022
Valued Guest, Thank you for staying with us and most importantly for providing us with feedback. We are glad that your experience with us was overall a positive one. We always strive to improve and to ensure a safe and comfortable environment for our guests. We hope to see you soon.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taking daughter to Stanford
Good value for the price
Stayed 1 night in Dec 2021
Response from jay on 3 Jan 2022
Hello Nicole, thank you for taking the time to leave this stellar review! We truly appreciate your kind words. It was a pleasure having you and we look forward to your next stay! Warmest wishes, Travelodge Management

10/10 Excellent

Krista

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place
Stayed 1 night in Nov 2021
Response from jay on 3 Jan 2022
Thank You for your generous compliment and staying with us.Hopefully ll see you next time as well.

8/10 Good

Michael

Stayed 1 night in Nov 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older motel but clean and solid.
Old but clean. Solid for a simple stay. Simple grab and go breakfast with granola bar, juice box, apple, and packaged muffin.
Stayed 1 night in Nov 2021
Response from jay on 27 Nov 2021
Hello there, thank you for taking the time to leave us this review. We appreciate your feedback and hope to welcome you back again soon. Warmest wishes, Travelodge Team

8/10 Good

Rolando

Business traveller
Liked: Cleanliness, staff & service
Budget Motel
Clean room. You can hear traffic throughout the night. It's a budget motel.
Stayed 1 night in Oct 2021
Response from jay on 27 Nov 2021
Hello Toni, thank you for taking the time to leave us this review. We appreciate your feedback and it was a pleasure hosting you. We look forward to welcoming you back soon. Warmest wishes, Travelodge Management

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from jay on 20 Nov 2021
Hello there, thank you for leaving us this review. We appreciate your feedback and are so glad you enjoyed your stay. We look forward to your return. Best wishes, Travelodge Team

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay near Stanford University
Nice stay, clean remodeled rooms. Will book again in the near future!
Stayed 1 night in Oct 2021
Response from jay on 26 Oct 2021
Hi there, thank you for taking the time to leave us this review. We appreciate you staying with us and are so glad you enjoyed your stay. We hope to welcome you back again soon

6/10 Okay

Kenny

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Convenient
The property is clean and convenient. The rate is super fair for the presentation. the new property is a bit aged but it is kept fresh and clean. It's a great value for Palo Alto business working trip.
Stayed 1 night in Oct 2021
Response from jay on 20 Nov 2021
Hello chris, thank you for taking the time to leave us this review. We truly appreciate your feedback and thank you for staying with us. We hope to have the pleasure of welcoming you back again soon. Warmest regards, Travelodge Management

10/10 Excellent

Timothy

Stayed 5 nights in Sep 2021
Response from jay on 28 Oct 2021
i there, thank you for taking the time to leave us this review. We appreciate you staying with us and are so glad you enjoyed your stay. We hope to welcome you back again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

8/10 Good

Sharon May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay near to hospital
Stayed 3 nights in Sep 2021

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly service. Check in was about 2 minutes awesome 👏 location of the property was very convenient for my stay. Next year I will back.
Stayed 1 night in Sep 2021
Response from jay on 26 Oct 2021
Hello chris, thank you for the stellar score. We appreciate you choosing us for your stay. Warmest wishes, Travelodge Team

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced and dull
Stayed here after an absolute rager of a Phish show, but immediately regretted it once we returned. For the price, it’s simply not worth it. The locks were difficult to unlock, no hot water for a shower, and a very dull room for the $150 we paid. The holiday in a few doors down is a much better value, snd more comfortable.
Stayed 1 night in Aug 2021

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and everything worked.
Stayed 1 night in Sep 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Zoltan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from jay on 26 Oct 2021
Hello zoltan, thank you for the stellar score. We appreciate you choosing us for your stay. Warmest wishes, Travelodge Team

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area and very clean comfortable rooms.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very friendly and helpful. I have stayed here before. When I have to go to Stanford Hospital, this is my place.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and friendly. Breakfast bags were nice. Beds comfortable. I will stay here again if I need to return to Stanford
Stayed 1 night in Jul 2021
Response from Management on 28 Jul 2021
Hello there, thank you for taking the time to leave us this review. It was a pleasure having you with us. We look forward to your return. Best wishes, Travelodge Team